THRON vs Pimberly PIM: Which is a better fit?

Always happy to help with any questions we have. The software is great, easy to use, it has really helped optimise product enrichment quicker, to a higher level and standard.

A customer for 4 years and biterly disapointed at the lack of developments that was 'sold' to us as.

Katie K

Director, Digital Product

Since we feel comfortable and confident with the initial product suite we are even more excited about other ways we can leverage this software.

While initially our primary Pimberly rep was apologetic that this happened, Pimberly management stepped in to then allege the fault was likely with BigCommerce and Pimberly should have no blame.

The experience with Pimberly has been fantastic, from pre-sales to onboarding to launch. Each person who has represented the company has been polite, attentive, and informed.

4 years later, I am disappointed to say that they fell way short of that sold vision and roadmap, with development dates continually extended until they then finally removed deployment/live dates.

What I like most about Pimberly is the ease of integration with other systems. Its interface to create APIs and map attributes is absolutely great.

After that Pimberly largely refused to communicate with us. No help was offered or provided for getting our website data back to normal.