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Gruveo is the easiest video solution for businesses looking to communicate with their customers over video in an easy, secure way.
Mobile and web-based google application that lets small to large businesses conduct voice/video calls among colleagues or business partners.
Overall this has been great. Our customers love having this option available as well.
The only thing that needs to be fixed is the recording functionality for iOS because due to that we are losing out on a lot of customers.
Gruveo is a wonderful platform by which to virtually communicate. I would recommend for personal and business use.
Sometimes it is very hard to hear the customer, one or both of us is mute all the time. I can see the customers frustration because I can never know what to tell them.
Since that time I've come to love how easy it is to use, the fact I can use it from any computer without having to install it each time, and the affordable price.
It was not the easiest to use and the billing is confusing.
The ease of use is fantastic for both the technical and non-technical.
If for whatever reason you miss the call it doesnt give you any info to track the call or person.
Its reliability and ease to use has made online meetings to be a success. Just a few clicks and you can join and start your meeting making it the best in the market.
It's bad when you lock up by interrupting meetings where you need to go back to finish conversations.
The ability to communicate with team members in the comfort of our own homes. Great for quarantine and keeping everyone up to date.
Occasionally I clicked the wrong tab and lost connection with my audience, but that was just part of the learning curve.
This software was a lifesaver and also a good tool to add to the growing list of virtual communication software.
Bad connecting it freezes alot and drop the call I hate the service call you barely can got a video on there.
I like the ease of use, teachability to my employees, and ease of installation. The price is good for my company.
Sadly, however, the mechanism behind this feature does not work well, and the captions are often wildly inaccurate.
Michael: Hi, I'm Michael. I'm the founder of an automotive technology company within the automotive industry. And I give Gruveo a five-star rating. When I was looking for video conferencing technologies, of course, one of the first ones I looked at was GoToMeeting. It's definitely a technology that I've used before. I was very familiar with it and the same thing with my team. However, the reason why we didn't go with, GoToMeeting was that we found that many of our customers while we would send out video conferencing link, didn't understand how to download the technology. They didn't know how to set up a login. And so we really wanted to be able to find something which did not have the requirement actually for a login or download. And we were able to find this with Gruveo. With Gruveo you do not need to have any type of downloads or logins. You literally can just send your clients a little simple link on their iPhone, on their Android devices, or even on their laptops, or desktops at home. And it was just that easy to connect with. We made decision for Gruveo because the biggest thing again, it does not require your customers to download anything or create a login which was huge. Second thing also was that you can send out a video conferencing link to any type of platform that is out there. So, you didn't have to worry about a customer needing to be in front of an iPad, a desktop, laptop, or anything like that. They can literally use their phone and you can go ahead and have an instant video conference with them. It was very easy to integrate Gruveo into my business, the biggest reason why is that it's so simple to use. In fact, when I first rolled it out to the team, we actually had a moment in which case we just started giggling like little school kids, sending out each other's video links, and instantly be able to have video conferences. And I would say that when it comes to just learning the technology, you can probably learn it within 15, 20 minutes. I definitely would highly recommend Gruveo. The biggest reason why again does not require your customers, or anybody who would like to have a video conference with, to download anything, to create any type of logins or anything like that. No requirements to be in front of any specific type of platform. You can send out a video conferencing link to anybody using an iPad, an iPhone, an Android phone, or even a desktop. So, definitely ease of use, it's low cost as well. And the best thing is also that you can actually brand it to your particular company as well.
Babu: So myself, Babu, and I'm the leading software development team on a major platform in the company called British Car Auctions. We are based out of UK and Europe. I would rate not five, but just four for Google Meets because we mostly use Teams and Slack for the other purposes. We use Slack and Teams predominantly, but Google Meets is one of the key thing when we jump between the teams. I mean, for example, we are part of engineering team when we want to communicate with the business team or some other team internally communicating. Most of the leadership team, they prefer to use Google Meets, that's what we realized. But predominantly in the engineering team, we are using Teams and Slack. Microsoft Teams and Slack. It's not about any particular reason, but it's just the leadership team, they stick with the Google Meets instead. They don't want to use Microsoft Teams and Slack chat in the group. Whenever they want to communicate within other engineering teams or security teams, they usually schedule a meeting with Google Meets. We work from home, but literally leadership team, can join from anywhere. For security and other purposes, sometimes Microsoft Teams and Slack won't be available in public network with all the restrictions. That's the reason they go for. But we are pretty much okay with whatever we want to present all those things. It's the business leadership team's decision if they want to go for Google Meets. It's not a big deal because I believe it's not a basic setup which is needed for Slack and Teams organization and you need to give specific access through an EAD or support team. It'll be just like if you have a Google ID, it'll be more like accessing the Google Meets and all those things. But the thing is, if you want to use your official email ID, you need to create an email ID for your personal account, you can use it, but it's just advisable to use a company account. You need to map it. For example, my email ID would be a company email ID, then I need to map it to the Gmail one so that I can use the Google Meet. That's the one extra bit of process if you don't want to use the personal Gmail ID. I would say in rating purposes, I would not go for 10, but somewhere around eight. It's just they can use it like a backup or if they have any restricted content or want to use. Say they have some issues with Google Meet because they can't directly join into that Google Meet if they want to share any. Because it's about data governance, how data will be shared in this public portal. Because if you have Microsoft Teams and Slack, it'll be an enterprise account dedicated to your organization. But for Google Meet, I would say it'll be more of a general discussions or a business meeting. All those things. It'll be very handy instead of Microsoft Teams. So it'll be more of business discussions and general thoughts or any white board meetings. We can organize it in Google Meet so that anyone, like people joining from traveling can use it.
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