# Compare HiBob vs ADP Comprehensive Services 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HiBob and ADP Comprehensive Services based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156106-175840/Hibob-vs-ADP-Comprehensive-Services

---

# HiBob vs ADP Comprehensive Services Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HiBobADP Comprehensive Services2/4 selected

[HiBob](https://www.capterra.com/p/156106/Hibob/)[4.6 (176)](https://www.capterra.com/p/156106/Hibob/reviews/)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

[## HiBob](https://www.capterra.com/p/156106/Hibob/)[4.6 (176)](https://www.capterra.com/p/156106/Hibob/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [176 reviews](#user-reviews)

Positive

167

Neutral

6

Negative

3

[## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [265 reviews](#user-reviews)

Positive

223

Neutral

29

Negative

13

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## Summary

* * *

Key features rated by users

Features selected based on 18,874 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.7

Employee Database

4.7

HR Management

4.5

Time & Attendance

4.5

Employee Management

4.7

78%Fit

Feature ratings

Payroll Management

4.3

Employee Database

4.3

HR Management

4.2

Time & Attendance

4.2

Employee Management

4.0

User satisfaction

User satisfaction

4.6

User reviews[176](https://www.capterra.com/p/156106/Hibob/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.3

User reviews[265](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HiBob is used by HR departments, finance teams, payroll administrators, business leaders, people managers, and IT departments.

Best for

Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.

## User reviews

Pros & cons

VR

Verified Reviewer

Project specialist

> "It's a good tool for all the HR-related topics, such as requesting time off, uploading/reviewing/signing all the necesary documents, conducting..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7103295)

VR

Verified Reviewer

CPO

> "The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7109844)

JA

Jonah A.

Head of Legal

> "As an employee, I find the interface to be very comfortable to locate information regarding my own employment, as well as submit time off..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6643428)

PB

Pankaj B.

IT Operates and Support Manager

> "It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered manually..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6337991)

WT

Will T.

Group Director of Recruitment

> "The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6785282)

SC

Sam C.

Talent Partner

> "Some features, like performance feedback and goal tracking, felt underdeveloped"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030770)

DE

Dennis E.

Sales and Workplace Operations Lead

> "Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have,..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6798337)

WT

Will T.

Group Director of Recruitment

> "This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6785282)

VR

Verified Reviewer

Sr Director of People Ops

> "Being in several countries Bob was an easy call to make because the level of detail is there for things like holidays and what information we need for..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6651133)

SC

Sam C.

Talent Partner

> "Navigation could be improved, I often have to click through multiple menus"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030770)

CB

Colin B.

CTIO

> "Really positive, works well for the team, supports SSO, allows us to integrate kudos system and easy to use."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6683572)

TA

Tiffany A.

VP and Head of Employee Success

> "The customer service is hard to get a hold of at times."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030667)

GB

Gary B.

Head of People

> "HiBob tracks all out HR data in one place and we can access it with ease. When we onboard new employees, they love it and it makes us look really..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4852121)

AS

Alexander S.

Enterprise sales manager

> "doesnt feel scalable to continue using for companies +500"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7043019)

TA

Tiffany A.

VP and Head of Employee Success

> "I like the look, it's very friendly and I like the org chart and directory."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030667)

LH

Linnea H.

People Growth Partner

> "I am missing a couple of features:- Being able to schedule recurring 121:s (and integration with e.g., zoom )-"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4853182)

AK

Angelos K.

Snr Performacne Marketing associate

> "Despite a few minor drawbacks, the platform has made my communication with hr easier"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6587349)

CW

Claire W.

Account Executive

> "I do not have anything that I don't like about Bob. If anything, I wish there were more demographics for our organisation on the homepage, and maybe..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6043570)

VR

Verified Reviewer

CPO

> "We love the socially engaging, easy to use interface."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7109844)

AJ

Ashley J.

Senior Manager, People Operations

> "My least favorite feature is no good screen to view all holidays across the company for employees. "

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4942049)

DP

Diana P.

Salesforce Administrator

> "It has significantly improved our HR processes, from time tracking to performance management and feedback collection."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085)

VR

Verified Reviewer

Head of HR

> "The 1on1s weren't recurring for managersThe demo showed us all the bells and whistles but they all came either added costsForms didn't flow..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4773633)

PB

Pierre B.

People Services Specialist

> "Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4890610)

JK

Julia K.

HR Business Partner

> "reports and filters are a bit complicated to set up.- sometimes not very intuitive- limited for surveys (conditions, dependencies, 2nd page, layout..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4606378)

LZ

Lucie Z.

Global Head of People Ops

> "Complex HRIS with al the features you need for small/mid-size company, they cover all the employee life-cycle."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4808208)

VF

Vincenzo F.

Talent Lead

> "Sometimes a few features are a bit hard to use or understand, and not immediately intuitive - but not a major concern"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6130871)

RL

Robert L.

Key Account Manager

> "I like the integration to google calendar."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6463171)

MF

Matt F.

CEO

> "Terrible communication."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6762602)

DD

David D.

Software engineer

> "Great tool to manage perfomance review and time off"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6575020)

VF

Valentino F.

People, Culture & Inclusion Generalist

> "Automations don't always workSupport is patchy and relies too much on users being able to solve the problem themselvesA lot of workarounds are..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4654261)

DG

Diana G.

Product manager

> "Easy to use, does its job, I like the way an employee can book holiday and see the other colleagues time off"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6338953)

VR

Verified Reviewer

Client Services Lead- EMEA

> "Doesn’t support a few formats"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6271074)

MD

Marija D.

People Manager

> "In the end, the system is pretty straightforward for the users, if you are an admin you can easily get the information you need and all is even..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4822548)

LK

Liam K.

PMM

> "Difficult to integrate into the business."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5095481)

WK

Warren K.

Sales manager

> "The UX is top notch giving users an easy and effective way to navigate."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6616266)

LD

Leeav D.

Finance Intern

> "Sometimes features aren't available for different employees and it takes time to talk to the HR manager to allow some permissions."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4666195)

DP

Diana P.

Salesforce Administrator

> "The efficiency and convenience of Bob's time tracking and time off request features were particularly impressive."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085)

Alan B.

Human Resources Generalist

> "Invisible drawbacks."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5064942)

AL

Andrii L.

Senior consultant

> "Good to manage team up to 200 users."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6676281)

SM

Solomon M.

Chief People Officer, ad interim

> "pricing seems too high."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4808970)

SW

Stefan W.

HRBP

> "Bobs modules are great, you can define your own system and build as grow, from start-up to corporate"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4865371)

VR

Verified Reviewer

Product Designer

> "However, it can become a little bit overwhelming due to the amount of functionalities and cluttering."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4780545)

VF

Valentino F.

People, Culture & Inclusion Generalist

> "Bob is our HRIS. Whether that’s our people themselves (being able to see all of their employment information in one place, being able to book a..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4654261)

SC

Sheila C.

Global HR Director

> "Tasks module not so easy to use and some other related future not so intuitive"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4879559)

VR

Verified Reviewer

HR Manager

> "Our account manager is also very good and she works with us monthly to help make sure that we're meeting our annual HR goals by reducing..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4677574)

GB

Ghayathri B.

People & Operations Manager

> "The onboarding task lists cannot be grouped into folders."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4700456)

WK

Warren K.

Sales manager

> "In terms of interface it is very pleasant on the eye."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6616266)

ES

Emma S.

Chief Human Resources Officer

> "Setup of new Workflows is not super intuitive"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4756544)

DP

Diana P.

Salesforce Administrator

> "Additionally, the integration capabilities with other HR systems ensured a seamless workflow."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085)

VR

Verified Reviewer

Head of HR

> "Disappointing."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4773633)

SM

Solomon M.

Chief People Officer, ad interim

> "I liked most its intuitive user interface. And its flexible reporting on employee surveys."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4808970)

TP

Tory P.

People Operations

> "I will say that sometimes it takes longer to hear back from chat support."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___3078128)

Ben E.

Owner

> "Bob is a solid HRIS system that can manage HR processes effectively."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4847397)

Petre I.

Web debrief

> "Some features are a bit unintuitive in how they are positioned in the menu."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___2299997)

[View Reviews](https://www.capterra.com/p/156106/Hibob/reviews/)

Mallory W.

Human Resources Manager

> "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541)

TA

Thomas A.

CHRO

> "Some of the custom reports are difficult to set up. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901)

RK

Ron K.

HCM Consultant

> "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

KW

Kristie W.

Payroll Manager

> "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

RK

Ron K.

HCM Consultant

> "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

JD

Julie D.

Payroll Specialist

> "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

DG

Denise G.

HR and Payroll Manager

> "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860)

BB

Britta B.

Director of Finance

> "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

LW

Laura W.

People Coordinator

> "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

LW

Laura W.

People Coordinator

> "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

MH

Mary H.

HR Manager

> "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

VR

Verified Reviewer

HR Generalist

> "Custom Reporting is difficult and you must create a ticket in order to receive customer service"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566)

RK

Ron K.

HCM Consultant

> "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

VR

Verified Reviewer

People Operations Generalist

> "Unfortunately, the issue with contacting them is a huge issue."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558)

RK

Ron K.

HCM Consultant

> "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

CE

Courtney E.

Director

> "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848)

KW

Kristie W.

Payroll Manager

> "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

AR

Amelia R.

HR Director

> "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470)

BB

Britta B.

Director of Finance

> "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

KJ

Katie J.

Human Resources Manager

> "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

ES

Erin S.

HR Generalist

> "Performance area is least favorite- doesn't offer the level of customization I would prefer"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

BM

Bridget M.

Benefits Manager

> "All of the core services are bundled together and this makes it more value for the money."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

PH

Patricia H.

HR Manager

> "sometime the accents are a little difficult to understand, and wait time on the calls are long."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496)

MC

Michelle C.

Human Resource Manager

> "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

JA

Joseph A.

Operations Accountant

> "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734)

Claudia M.

Estimator

> "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608)

WK

William K.

Senior Payroll Manager

> "Too many silos, especially when dealing with tax issues"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824)

NQ

Nadia Q.

Admin and Finance manager

> "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

PN

Phuong N.

Payroll Manager

> "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936)

BM

Bridget M.

Benefits Manager

> "The employee management is better as well."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

CP

Cherie P.

Director of People Ops

> "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068)

EW

Emily W.

HR Generalist

> "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

EB

Eric B.

Accountant

> "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038)

ES

Erin S.

HR Generalist

> "Sometimes hard to get responsiveness on service tickets-"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

RH

Rebekah H.

Compensation and Benefits Manager

> "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242)

HC

Haydee C.

HR Shared Service Center

> "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821)

Claudia M.

Estimator

> "I have also been able to help my HR coworkers to set it up and add new workers as we grow as a company."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608)

NQ

Nadia Q.

Admin and Finance manager

> "The agent are not good response, there its not personal service, multiple contacts"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

MH

Mary H.

HR Manager

> "Expert support, streamlined payroll, employee self-service, benefits administration."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

LH

Lauren H.

Membership coordinator

> "A lot of bug problems and refreshing needed to use the app"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135)

RT

Randy T.

CFO

> "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283)

LB

Lisa B.

Payroll Manager

> "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

MW

Meredith W.

Director, Human Resources

> "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287)

MW

Meredith W.

Director, Human Resources

> "In many instances, I feel that the staff on my account are soldiers not partners."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287)

JR

Josette R.

Sr. Payroll Specialist

> "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934)

IM

Ilona M.

Managing Director

> "Organization of reports is a bit confusing."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879)

CC

Cory C.

Sr Director of HR and Professional Development

> "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401)

SB

Stacey B.

Payroll and Benefit Managers

> "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574)

KC

Kelsey C.

Office Manager

> "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319)

AB

Amy B.

HR Manager

> "Hard to reach customer support when needed"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096)

RK

Ron K.

HCM Consultant

> "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

SW

Sara W.

Sr. Payroll Specialist

> "The system has amazing features and a great payroll system that is customizable."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097)

JB

Jacqueline B.

Payroll Technician

> "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653)

BB

Britta B.

Director of Finance

> "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

LY

Lexi Y.

HRIS Manager

> "We have had negative experiences with other service teams, though."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681)

LW

Laura W.

People Coordinator

> "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

BM

Becky M.

Director of Business Applications

> "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447)

AL

Angela L.

VP

> "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140)

DM

Denisse M.

HR Manager

> "File feeds also take way too long to set up and fix if any issues arise."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488)

SB

Sydney B.

People Operations Lead

> "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "I know we aren't using ADP to it's full extent, but customer service is unhelpful and can't fix the problems we are having."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

JD

Julie D.

Payroll Specialist

> "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

EW

Emily W.

HR Generalist

> "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

SG

Sujata G.

Sales Rep

> "ADP gives a very good UI for checking payroll."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6334790)

AH

Allison H.

Corporate Accountant

> "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640)

NQ

Nadia Q.

Admin and Finance manager

> "I like the friendly platoform but need more tutorials videos for users"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

BJH

Bobbi Jo H.

Director of People and Culture

> "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491)

HH

Hector H.

Payroll

> "How ADP keeps updating to give the customer easy and better access to ADP"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "Reporting, especially auditing, is unreliable and returns information that can't possibly be true."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

JM

Jose M.

Finance HR Director

> "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171)

EC

Erika C.

CFO

> "Scheduling module is not up to my expectations, does not have the functionalities we need"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509)

PC

Paula C.

HR Generalist

> "It makes it easy for employees that have questions to reach out and get precise answers quickly. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305)

LB

Lisa B.

Payroll Manager

> "The customer service in the aspect of not being able to reach your team directly. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

CC

Cheena C.

Director, Compensation and Benefits

> "Having a dedicated team makes a difference to me versus calling an 800 number."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301)

PC

Paula C.

HR Generalist

> "I can not think of any down side to the service."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305)

TA

Thomas A.

CHRO

> "I'm a huge fan of the module. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901)

NC

Nina C.

Sr. Accounts Payable Specialist

> "Sometimes it is difficult to reach out to a representative when you have questions on something."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4867918)

[View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

## User interface

4.57 (176)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

4.29 (265)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

HiBob

Top features

39/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/156106/Hibob/#features)

ADP Comprehensive Services

33/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features)

### Recognition

HiBob is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to ADP Comprehensive Services

### Deployment & support

HiBob

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP Comprehensive Services

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HiBob

-   By Hibob HRIS Software
-   Located in United States
-   Founded in 2016

ADP Comprehensive Services

-   By ADP
-   Located in United States
-   Founded in 1942

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