# Compare Toky vs Squaretalk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Toky and Squaretalk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/156115-219046/Toky-vs-Squaretalk-Matrix --- # Toky vs Squaretalk Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TokySquaretalk2/4 selected [Toky](https://www.capterra.com/p/156115/Toky/)[4.2 (106)](https://www.capterra.com/p/156115/Toky/reviews/) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) [## Toky](https://www.capterra.com/p/156115/Toky/)[4.2 (106)](https://www.capterra.com/p/156115/Toky/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [106 reviews](#user-reviews) Positive 87 Neutral 9 Negative 10 [## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Starting Price $25.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [102 reviews](#user-reviews) Positive 101 Neutral 0 Negative 1 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Call Center Management 3.5 Dashboard NA Call Logging 3.0 Call Recording 4.7 Call Tracking NA 74%Fit Not enough reviews Feature ratings Call Center Management 4.7 Dashboard \-- Call Logging 4.8 Call Recording 4.8 Call Tracking 4.7 User satisfaction User satisfaction 4.2 User reviews[106](https://www.capterra.com/p/156115/Toky/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 4.2 Customer support 4.4 User satisfaction 4.9 User reviews[102](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Startups and business of all sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more. Best for Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc. ## User reviews Pros & cons VR Verified Reviewer Owner > "As a small business, we thrived on their affordable services, regular feature updates, and accessible customer care, including calls and live chats." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___6141676) VR Verified Reviewer Owner > "Toky, under Messagebird's wing, has unfortunately transformed from a thriving service to a neglected one." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___6141676) Linda P. marketing agent > "it's easy to use and it's also possible to access the whatsapp messages of the customers, really great." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___4601616) AB Andrea B. Director > "Overall, it was a subpar service but we have been a long-time customer for the price, now the price has increased while the services and quality have..." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___3719978) AM Angela M. Office Manager > "The promised InfusionSoft integration creates a new contact every time there is a new call, even if that number is already in the system." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2345902) AB Andrea B. Director > "Calls often drop and when calls do work it's very hard to hear the caller, horrible customer support." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___3719978) MP Michael P. CEo > "It helps to set up international numbers in a few minutes and allows customers to call to numbers in their home country." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2617396) AM Angela M. Office Manager > "Calls dropping at random, echo and delay during calls, users unable to log in or use the application, etc." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2345902) Michael T. Designer > "Easy to use, fast I tegration , import to all your call lists and keep track of your progress and contacts" [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___3033515) AM Angela M. Office Manager > "The customer support response time is typically hours after contacted, after which they ask you for more information then never respond." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2345902) AF Adriano F. CTO > "Toky service is very flexible and everything you want to do you can, but the most amazing it's their support people." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2355608) TD Trevor D. Receptionist > "I HATE when it doesnt create a ticket in intercom for me." [See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2486718) [View Reviews](https://www.capterra.com/p/156115/Toky/reviews/) Paras G. Senior support manager > "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981) KH Kevin H. IT Manager > "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807) BM Brajesh M. Developer > "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882) VR Verified Reviewer Manager > "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986) Vikash M. Marketing officer > "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293) AP Albert P. CEO > "The previous app was a bit aged and needs to be much more user friendly." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997) Bharat S. Chief Executing Officer > "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788) IO Ivanna O. Back Office Manager > "the absence of option calling back to us via mobile app or seeing the missed call" [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897) VR Verified Reviewer Cashflow consultant > "The reporting and analytics features privide valuable insights into call performance and help us to optimize our strategies." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6337783) AK Anel K. IT Administrator > "Sometimes we got already spammed numbers." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411) Vikash M. Marketing officer > "Squaretalk made it easier to forward calls to other team members and escalate customer problems, which improved our resolution..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293) AK Anel K. IT Administrator > "I am not sure if it is Squaretalk or carriers mistake." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411) SF Sandy F. Engineering > "Good experience overall, I especially like the automation routines which help my daily workflow greatly" [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7076983) BK Bartosz K. Junior Data Engineer > "it is not possible to export selected columns in call history" [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999) VR Verified Reviewer Marketing and Sales specialist > "I'm impressed by Squaretalk's continuous innovation, even implementing a customized feature we requested to optimize workforce..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6637272) JV Joaquin V. Marketing Manager > "Something I think they are missing is identifying who is calling from their platform." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987) DG Dejan G. Software Specialist > "Great phone calls quality, very easy for using and administering, as well as custom integrations." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7047571) SC Sandra C. commercial coordinator > "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878) [View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) ## User interface [Toky](https://www.capterra.com/p/156115/Toky/) 4.25 (106) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) 4.86 (102) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Toky 28/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/156115/Toky/#features) Squaretalk Top features 37/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features) ### Recognition Toky is recognized as a top-rated tool in 1 Capterra Shortlist reports Squaretalk is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Toky Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Squaretalk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Toky - By Toky - Located in United States - Founded in 2014 Squaretalk - By Squaretalk - Located in Israel - Founded in 2008 ## 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