# Compare Toky vs RingEX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Toky and RingEX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156115-242188/Toky-vs-RingCentral-MVP

---

# Toky vs RingEX Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TokyRingEX2/4 selected

[Toky](https://www.capterra.com/p/156115/Toky/)[4.2 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

[## Toky](https://www.capterra.com/p/156115/Toky/)[4.2 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

87

Neutral

9

Negative

10

[## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [1,203 reviews](#user-reviews)

Positive

978

Neutral

148

Negative

77

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 3,836 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

VoIP Connection

3.0

VoIP

\--

Call Routing

5.0

Call Center Management

3.5

Call Recording

4.7

84%Fit

High performer

Feature ratings

VoIP Connection

4.6

VoIP

5.0

Call Routing

4.4

Call Center Management

4.5

Call Recording

4.6

User satisfaction

User satisfaction

4.2

User reviews[106](https://www.capterra.com/p/156115/Toky/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.2

Customer support

4.4

User satisfaction

4.2

User reviews[1,203](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Startups and business of all sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Best for

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

## User reviews

Pros & cons

VR

Verified Reviewer

Owner

> "As a small business, we thrived on their affordable services, regular feature updates, and accessible customer care, including calls and live chats."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___6141676)

VR

Verified Reviewer

Owner

> "Toky, under Messagebird's wing, has unfortunately transformed from a thriving service to a neglected one."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___6141676)

Linda P.

marketing agent

> "it's easy to use and it's also possible to access the whatsapp messages of the customers, really great."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___4601616)

AB

Andrea B.

Director

> "Overall, it was a subpar service but we have been a long-time customer for the price, now the price has increased while the services and quality have..."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___3719978)

AM

Angela M.

Office Manager

> "The promised InfusionSoft integration creates a new contact every time there is a new call, even if that number is already in the system."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2345902)

AB

Andrea B.

Director

> "Calls often drop and when calls do work it's very hard to hear the caller, horrible customer support."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___3719978)

MP

Michael P.

CEo

> "It helps to set up international numbers in a few minutes and allows customers to call to numbers in their home country."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2617396)

AM

Angela M.

Office Manager

> "Calls dropping at random, echo and delay during calls, users unable to log in or use the application, etc."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2345902)

Michael T.

Designer

> "Easy to use, fast I tegration , import to all your call lists and keep track of your progress and contacts"

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___3033515)

AM

Angela M.

Office Manager

> "The customer support response time is typically hours after contacted, after which they ask you for more information then never respond."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2345902)

AF

Adriano F.

CTO

> "Toky service is very flexible and everything you want to do you can, but the most amazing it's their support people."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2355608)

TD

Trevor D.

Receptionist

> "I HATE when it doesnt create a ticket in intercom for me."

[See full review](https://www.capterra.com/p/156115/Toky/#Capterra___2486718)

[View Reviews](https://www.capterra.com/p/156115/Toky/reviews/)

Reneisha H.

Clinical Programs Manager

> "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080)

BW

Brandon W.

CTO

> "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

AP

Albert P.

Administrator

> "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

LH

Lyla H.

Administrator

> "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

BW

Brandon W.

CTO

> "This was also not clearly explained during the sales process, despite us outlining our requirements upfront."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

BW

Brandon W.

CTO

> "The core phone functionality works, but additional features require more setup and cost."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

SH

Sarah H.

Appt Setter

> "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319)

AS

Alex S.

Business Development Manager and Senior Marketing Strategist

> "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329)

JB

Jonathan B.

HR and Operations Analyst

> "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

LH

Lyla H.

Administrator

> "It alleviates the need to have office (Landline) phones."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

MF

Meg F.

Owner

> "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

MC

Milena C.

Office Manager

> "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your phone..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394)

DJ

Daniel J.

Sales Development Rep

> "Doesnt have an available function to automate text messages"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399)

AP

Albert P.

Administrator

> "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

CE

Cameron E.

Chief Operations Officer

> "Sometimes the notifications settings can get messed up without any intervention."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854)

CS

Connor S.

Brokerage Operations Associate

> "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246)

BP

Beth P.

Data Entry Manager

> "Some of the reporting for RingEX is lacking. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

LH

Lyla H.

Administrator

> "The app is easy to use and we are able to block spam calls with ease."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

AQ

Alexandra Q.

Operations Specialist

> "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

WB

Walter B.

Director of Sales

> "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095)

JM

Juan M.

Operations Supervisor

> "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

SB

Stephanie B.

Office Administration

> "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666)

TK

Taylor K.

People Ops Specialist

> "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451)

JG

Jennifer G.

Partner

> "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422)

JS

Joshua S.

Director of Information Systems

> "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We we're able to use text authentication services, call clients, and keep our office going from any location in the world."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

LO

Luke O.

Sales Dev Manager

> "Before, the app did not include HUD features which made it more difficult, but this has been addressed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

BP

Beth P.

Data Entry Manager

> "It's nice to be able to fax, call, text and message all within one app."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

MF

Meg F.

Owner

> "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

Mario D.

General Manager

> "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

JG

Justin G.

Paralegal

> "The digital fax is also very convenient when having to send large faxes."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480)

CD

Claire D.

Contract Administrator

> "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

SW

Shannon W.

VP Operations

> "It is quite efficient and effective to have several key business services in one spot. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068)

JV

Jon V.

IT Service Delivery Manager

> "There are times where it can be difficult to work with the RingCentral sales team and support teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

CD

Claire D.

Contract Administrator

> "The number I was assigned also comes up on peoples phones as spam."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

RC

Robert C.

Owner / Manager

> "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667)

LO

Luke O.

Sales Dev Manager

> "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

TG

Tiffany G.

Director of Marketing

> "I struggle to listen to voicemails from my RC calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461)

SC

Summer C.

Reservation Manager

> "This enhances communication & efficiency by bringing these platforms to our employees based in different countries."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues,"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

HM

Haley M.

Admin & Data Assistant

> "Being able to pick up the central line when staff is available regardless of where they are located has been a total game changer for our teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4830155)

BB

Brian B.

GM

> "Customer service will drag you around until you accept to live with the issues."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179)

DL

Danielle L.

EHR Clinical Consultant

> "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

JM

Juan M.

Operations Supervisor

> "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection problems..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

LW

Lela W.

Paralegal

> "I don't like that you can't save text messages from and to clients to save in the file when we close a file."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756)

VR

Verified Reviewer

Account Executive

> "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822)

VR

Verified Reviewer

Housing Specialist

> "Changing the settings doesn’t always improve the problems either."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

JG

Jenna G.

Admin

> "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672)

LM

Laura M.

Quality Assurance Analyst

> "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441)

AA

Adrianna A.

Manager

> "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196)

KS

Kubra S.

Designer

> "Sometimes it is hard to connect to the meetings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366)

KT

Krystal T.

Property Manager

> "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "Sometimes messaging just stops without a warning."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

RD

Reema D.

Associate Director

> "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services online."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC side."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

JV

Jon V.

IT Service Delivery Manager

> "It provides us the flexibility to be out in the field and still receive calls from our clients."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

VR

Verified Reviewer

Founder

> "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351)

RW

Roody W.

Recruitment Manager

> "Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead of..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4852755)

JJ

Jennifer J.

LEAD REIMBURSEMENT

> "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740)

AM

Aries M.

Customer Support

> "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134)

Adam F.

IT Infrastructure Analyst

> "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716)

PC

Paloma C.

Accounting Associate

> "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664)

SV

Sally V.

Sales

> "We cannot place calls, we can only receive them because their cost for international calls is too expensive."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477)

MH

Marcy H.

Operations Manager

> "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517)

AJ

Amy J.

Office Manager

> "The customer support was not very helpful. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6119926)

Heather B.

Senior Executive Assistant

> "It worked very well for what we needed: video conferencing, webinars, etc."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4835127)

Mario D.

General Manager

> "Talking to people a world away and getting them to understand what the issue I was experiencing, including screenshots and videos, felt like talking to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

DR

Dionel R.

Intake

> "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276)

KC

Karla C.

Leasing agent

> "What I don't dislike is having to log in"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6027748)

[View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

## User interface

[Toky](https://www.capterra.com/p/156115/Toky/)

4.25 (106)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

4.24 (1,203)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Toky

25/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/156115/Toky/#features)

RingEX

Top features

27/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features)

### Recognition

Toky is recognized as a top-rated tool in 1 Capterra Shortlist reports

RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Toky

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RingEX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Toky

-   By Toky
-   Located in United States
-   Founded in 2014

RingEX

-   By RingCentral
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[Toky](https://www.capterra.com/p/156115/Toky/)[4.25 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (875)](https://www.capterra.com/p/169627/RingOver/reviews/)

$25/month

Price

$29/month

4.1

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156115-169627/Toky-vs-RingOver)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (875)](https://www.capterra.com/p/169627/RingOver/reviews/)

$30/month

Price

$29/month

4.3

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP)

[Toky](https://www.capterra.com/p/156115/Toky/)[4.25 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

vs

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (564)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

$25/month

Price

$27/month

4.1

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/156115-190976/Toky-vs-Dialpad-Sell)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (336)](https://www.capterra.com/p/208208/800-com/reviews/)

$30/month

Price

$149/month

4.3

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/208208-242188/800-com-vs-RingCentral-MVP)

[Toky](https://www.capterra.com/p/156115/Toky/)[4.25 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

vs

[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

$25/month

Price

$25/month

4.1

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-156115/CallCenterNOW-vs-Toky)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (918)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$30/month

Price

$25/month

4.3

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-242188/Nextiva-vs-RingCentral-MVP)

[Toky](https://www.capterra.com/p/156115/Toky/)[4.25 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

vs

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (460)](https://www.capterra.com/p/184709/Aircall/reviews/)

$25/month

Price

$40/month

4.1

Features

4.1

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/156115-184709/Toky-vs-Aircall)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$30/month

Price

$350/year

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP)

[Toky](https://www.capterra.com/p/156115/Toky/)[4.25 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

vs

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.42 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

$25/month

Price

$19/month

4.1

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/156115-182004/Toky-vs-CloudTalk)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)[4.66 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

$30/month

Price

$18/month

4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/215555-242188/Clarity-Business-Phone-System-vs-RingCentral-MVP)

[Toky](https://www.capterra.com/p/156115/Toky/)[4.25 (106)](https://www.capterra.com/p/156115/Toky/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$25/month

Price

$69/month

4.1

Features

4.3

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-156115/Bitrix24-vs-Toky)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

$30/month

Price

$24/month

4.3

Features

4.1

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/187525-242188/Virtual-Office-vs-RingCentral-MVP)