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Small to medium sized companies that need to control their company spend. Small to medium sized companies that use tedious paper-based purchase order solution.
Airbase is for organizations with between 50 and 5,000 employees that need to get more spend under management and have an increased level of accounting and operational complexity to support.
I like that the software is very user friendly. Overall it is easy to submit any of our orders to be approved.
E-mail and oral requests about orders are now forbidden and finally there are no misundersandings between the requesters and the approvers.
Customer Support is outstanding. Their willingness to add functions to help your business is awesome.
It is hard to handle to gather each other expenses.
The system is extremely user friendly and very easy to understand how to use. I am happy that our municipality is using this software.
I suppose some drop downs could be more basic. Haven't really used every function of the software yet.
Great support, the software was easy to learn how to use and has great features for budget tracking, approvals and order requisitions.
When po's get old they disappear from the approvers view, they have to search for iy.
While the system is good I actually appreciate the customer support the people are Airbase are very personable and friendly.
My only dislike is that they don't have Expense Reimbursements up and running. As a finance team we are looking forward to the day when we can have this in Airbase as well.
Ability to create virtual credit cards per vendor is amazing. It provides such a great degree of control and transparency into our spend, while making our spend reporting so much more accurate.
It took a decent amount of time to set up bill pay and we've misstated our GL multiple times due to lack of understanding of how the product functions.
Overall, a great experience with a fast and reliable solution that has helped save time and streamline processes.
That is the only thing that is missing vs. issuing traditional corporate cards.
The overall user experience is excellent. Airbase helps Welkin improve accounting accuracy with fewer reclasses and supports a much faster monthly closing process.
Initially, Airbase had limited functionality in a few areas. However, it's quickly filled those holes in -- so at this point, it's more than overcome those initial limitations.
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