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Phonexa vs FreJun: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 1,522 reviews from Call Recording users.
% Fit
Not enough reviews
Feature ratings
Recording
5.0
Call Transcription
--
Call Routing
5.0
Call Center Management
5.0
Call Monitoring
5.0
% Fit
Missing features
Feature ratings
Recording
NA
Call Transcription
NA
Call Routing
NA
Call Center Management
NA
Call Monitoring
NA
User satisfaction
5.0
User reviews69
Ease of use
4.7
Functionality
4.9
Value for money
4.8
Customer support
5.0
4.7
User reviews75
Ease of use
4.7
Functionality
4.6
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Lending, Insurance, Healthcare, Home Services, Legal, Debt, Financial Services, Real Estate, Law Practice,

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
156125
3 screenshots
235658
5 screenshots

Phonexa

Top Features
31/43
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Call Disposition
  • Call List Management
  • Chat/Messaging
  • Conferencing
  • CRM
  • Live Chat
  • Predictive Dialer
  • Queue Management
  • Voice Mail
  • Activity Dashboard
  • API
  • Archiving & Retention
  • Automatic Call Distribution
  • Call Center Management
  • Caller ID
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Campaign Management
  • Computer Telephony Integration
  • Contact Management
  • Customizable Reports
  • Event Triggered Actions
  • File Transfer
  • Interaction Tracking
  • IVR
  • Multi-Channel Communication
  • On-Demand Recording
  • Performance Metrics
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Recording
  • Reporting & Statistics
  • Scheduled Recording
  • Third-Party Integrations
See All features
Hide Call Recording Software Features -

FreJun

3/43
Show Call Recording Software Features +

Phonexa

  • Best Value Lead Management
    Software (2022)

FreJun

  • Best Value Call Recording
    Software (2024)
Phonexa
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
FreJun
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Phonexa
  • By Phonexa
  • Located in United States
  • Founded in 2015
FreJun
  • By FreJun
  • Located in India
  • Founded in 2019
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