Reflektion vs Meiro: Which is a better fit?

Reflektion provides great personalization and ease of use of the tool. Their team is helpful and provide impactful suggestions and updates based on customer feedback.

Michael M

Head of Marketing

We need and needed to set up a lot of forced redirects due to pages that don't exist on our feed. To figure out how to do this was confusing.

We've seen great results and an increase conversion rate for user's engaging with search. It is easy to use and if you have any questions our account manager and support team are alwats ready to help.

Integration has been a very painful process and it is still continuing after ~8 months.

Our customer success manager is extremely accessible and we have been able to communicate questions or concerns and get answers quickly with effective results.

Both teams seem to be confused where we are with bugs/issues we currently have with the product. Also, I have heard different ways to build recommendation trays from three different people.

I love the huge variety of options available to me as a Reflektion user that allow our company to customize the user's experience on our site.

My company is very thorough during implementation and can be difficult to work with. Implementation of the software took longer than I wanted but it was expected because of my team.

High responsibility, positive approach, skilled specialists, great communication, awesome value of the functions and pretty much endless data possibilities.

Sometimes we need to wait for the Meiro team to take action but since they reply & take action really fast, I don't see that as a problem.

Martin M

CRM data specialist

Thanks to that we are able to target our audiences with much clearer approach. It is not guessing or hoping that our campaings reach the right customers, we really know who we are targeting now.

Another important thing that I want to point out is transparent pricing. While we struggled to get unexpected bills with charges for add-ons and export of extra-data from Bloomreach.

There is friendly and efective comunication and we are getting big support with any kind of issue or when we come up with new ideas.

Meiro in general, is a sophisticated CDP. With a properly created integration it provides valuable insight about our users, and with efficient data exports we can effectively reach them.