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CloudWaitress vs Simphony POS: Which is a better fit?

Updated on August 8th, 2023
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Summary
Key features rated by users
Features selected based on 1,062 reviews from Online Ordering users.
% Fit
Not enough reviews
Feature ratings
Payment Processing
5.0
Online Ordering
5.0
Online Payments
5.0
Mobile Access
5.0
Order Management
--
% Fit
Not enough reviews
Feature ratings
Payment Processing
4.0
Online Ordering
1.0
Online Payments
--
Mobile Access
--
Order Management
3.3
User satisfaction
4.9
User reviews10
Ease of use
5.0
Functionality
4.8
Value for money
4.9
Customer support
5.0
4.2
User reviews25
Ease of use
3.8
Functionality
4.0
Value for money
3.5
Customer support
3.3
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Any food service business that is interested in having an online ordering and reservation system where they are in control of their orders and customers.

Oracle Simphony POS is a purpose-built restaurant management platform for all sizes of food and beveraage operations, from independent restaurants to large enterprises.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
202814 video thumbnail}
1 Video
156352
5 screenshots
202814
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

CloudWaitress

Top Features
26/37
  • Contact Database
  • Delivery Management
  • Email Marketing
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Menu Builder
  • Multi-Channel Marketing
  • Multi-Language
  • Online Reservations
  • Reviews Management
  • Activity Dashboard
  • Alerts/Notifications
  • Customer Accounts
  • Customizable Branding
  • Delivery Estimate
  • For Restaurants
  • Mobile Access
  • Mobile Booking
  • Mobile Payments
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Management
  • Order Scheduling
  • Order Tracking
  • Payment Processing
  • Point of Sale (POS) Integration
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS
  • SMS Messaging
  • Third-Party Integrations
  • Website Personalization
See All features
Hide Online Ordering Software Features -

Simphony POS

14/37
Show Online Ordering Software Features +
CloudWaitress
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Simphony POS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CloudWaitress
  • By Cloud Waitress
  • Located in Australia
  • Founded in 2016
Simphony POS
  • By Oracle
  • Located in United States
  • Founded in 1977
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