# Compare Kipu vs Alleva 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kipu and Alleva based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156391-180899/Kipu-EMR-vs-Alleva

---

# Kipu vs Alleva Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KipuAlleva2/4 selected

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

[## Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JB

JB

Based on [213 reviews](#user-reviews)

Positive

201

Neutral

8

Negative

4

[## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

CB

NR

GJ

Based on [282 reviews](#user-reviews)

Positive

245

Neutral

26

Negative

11

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What’s your intended use case?

## Summary

* * *

Features in Substance Abuse EMR Software

Best performer

41 / 46

Only Kipu

-   Claims Scrubbing
-   Monitoring Device Integration

39 / 46

User satisfaction

User satisfaction

4.7

User reviews[213](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.6

User satisfaction

4.5

User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions.

Best for

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery.

## User reviews

Pros & cons

JB

Jacob B.

Clinical Director

> "Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

JB

Jacob B.

Clinical Director

> "However, the lack of intuitive task management and integration features often complicated daily workflows, requiring..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

JB

Jacob B.

Clinical Director

> "Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents,..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

MS

Michael S.

Office Manager

> "Also, we run 3 different Kipu setups and cannot transfer charts between the systems."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324087)

VR

Verified Reviewer

CDCA

> "Very good about selecting whom has access to what."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

JB

Jacob B.

Clinical Director

> "The treatment plan module was particularly underutilized due to its complexity."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

HN

Hassam N.

operations manager

> "It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955881)

VR

Verified Reviewer

CDCA

> "At least a couple times a week it lags really bad."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

JG

John G.

Support staff

> "The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970378)

PW

Paul W.

Peer Recovery Support Specialist

> "Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

GY

Gordon Y.

Clinical Addictions Counsellor

> "I like to ease of use and it's ability to collect and manage a large amount of data on each client."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334740)

RG

Rachel G.

Therapist

> "Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

AB

Angel B.

Office Manager

> "KIPU is simple to use and provides you will a help tab the gives you detailed instruction on how too."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324048)

RB

Rebecca B.

APRN

> "i dont like how certain labs arent labeled and you have to click through every one to look for something specific."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334928)

RB

Rachel B.

Mental Health Therapist

> "I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954687)

LG

Lauri G.

Teacher

> "The information tabs can get confusing at times."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330462)

UI

Ugochi I.

Nurse Practitioner

> "Easy to navigate the dashboard and find patients."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6808268)

VB

Van B.

Associate Therapist

> "For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955074)

JA

Judy A.

Addiction Therapist

> "Kipu allows for good tracking of clients and optimal connection with other team members on their progress."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964035)

JB

Jack B.

Recovery Coach

> "Once you went to saw him unless you’re an admin, you can’t fix it if you made a mistake"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324167)

KF

Ken F.

Child Care Administrator

> "After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

JM

Jennilyn M.

RN Guided Imagery Hypnotherapist

> "I frequently have to reset my password and I get frustrated"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6329571)

AF

Allison F.

Behavioral Health Technician

> "I have used KIPU for over 2 years, and have never had any issues navigating the system of data entry."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324040)

TN

Tawana N.

Peer Support Specialist

> "It can be slow at times bringing up our clients name."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6336699)

KW

Keesha W.

Behavior Health Technician

> "It has everything I need to assist in helping the clients"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6323999)

KR

Kristi R.

Director of Training

> "Features do not work, system down fairly often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6335019)

KF

Ken F.

Child Care Administrator

> "It's everything you want in an electronic medical program. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

RG

Rachel G.

Therapist

> "I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

PW

Paul W.

Peer Recovery Support Specialist

> "Being able to access clients' data using partial matches as well as first and last names has helped."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

SR

Sarah R.

Registered Nurse

> "Just ok but could use some improvement from a nursing point of view."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

SR

Sarah R.

Registered Nurse

> "It looks modern and is not a "cluttered" program."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

RH

Richard H.

Therapist

> "I find that the system can time out in the middle of sessions and the information that was added gets lost."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954669)

SV

Stephanie V.

Kentucky Peer Support Specialist

> "Kipu makes it very easy to enter my notes for my required daily documentation for groups and individual notes."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955277)

AR

Amy R.

Clinical Supervisor

> "There is no option for task alerts for deadlines or daily reminders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954826)

EO

Erica O.

HR

> "For me as an admin person, I really love Kipu."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7000326)

RG

Rachel G.

Therapist

> "Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

JH

Joseph H.

Clinical Director

> "Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334733)

NN

Nicole N.

Recovery Coach

> "It asks you to change your password quite often and it becomes a hassle when trying to reset it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954941)

TH

Tracy H.

Utilization Review

> "They make it easy to organize our forms and clinical needed to keep track of our patients medical records."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4977196)

LP

Lucas P.

Director of Operations

> "We haven't had to use customer service very often in the last two years, but we have switched account reps a couple..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954712)

TE

Tammy E.

Executive Director

> "The set up is easy, writing notes is 5 minutes or less."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6328634)

EV

Eric V.

Substance abuse counselor

> "It buffers and does not save and updates are not shown"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4978643)

LS

Leah S.

Primary Therapist

> "It assists me in making timely notes and effective treatment plans."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976348)

AI

Albert I.

Treatment Technician

> "Nothing at this time. When I first started using it the page didn't update as quickly as it does now."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954627)

DR

Daniel R.

Program Director

> "I like the ability to toggle between patients quickly and access multiple programs."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

PW

Paul W.

Peer Recovery Support Specialist

> "In the previous application we were using, we were regularly experiencing technical difficulties including outages."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

TB

Teresa B.

Adult Peer Support Specialist

> "I love that Kipu is so organized. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330245)

TM

Titus M.

Admin

> "They just want your money ."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

GW

Glenn W.

Clinical Therapist

> "I have had no issues with KIPU since we began using it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324038)

AS

Amanda S.

Behavioral health tech

> "Sometimes it freezes and will lock up. And it logs you out frequently"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970784)

MV

Morgan V.

Behavioral health technician

> "KiPu allows us to properly document client interactions"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964239)

HO

Hope O.

Therapist

> "I do not like all the documentation that we have to do but Kipu makes it easier to navigate"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964925)

BM

Barbara M.

LVN

> "Love it very similar to PCC easy to teach to non staff nurses"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324443)

DR

Daniel R.

Program Director

> "Forms being deleted after being kicked off."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

CK

Crystal K.

LPN

> "I also like that I am able to go into provider notes to double check orders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4958083)

JP

Joanne P.

Billing Specialist

> "Can't see scanned Insurance card."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976467)

RT

Rochelle T.

Registered Nurse

> "I like that the charting is straight forward and the technology can easily be manipulated to fit our practice."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4960360)

MM

Miguel M.

Treatment technician

> "I don't really like that you have to change your password every so often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954743)

TM

Titus M.

Admin

> "The are friendly when you are signing up"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

VH

Veronica H.

AMFT

> "I have yet to run into any issues worth reporting here"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964922)

JJ

John J.

Clinical Director

> "Any times that the organization has had questions or concerns we have been able to get ahold of support and have the..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964237)

DG

Duranda G.

Medical receptionist

> "I wish it worked with ease as some other EMRS it doesn’t help verify the insurance like some does and to help identify..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___3391116)

[View Reviews](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

CB

Cody B.

Program Manager

> "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

JB

Jacob B.

Clinical Director

> "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

NR

Nohemy R.

Program Director

> "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly...."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JB

Jacob B.

Clinical Director

> "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

GJ

Giovhanni J.

Substance abuse counselor

> "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703)

JB

Jacob B.

Clinical Director

> "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

RG

Rebecca G.

Therapist Intern

> "I like that I can enter all client notes for a group on one page so I can use a template."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

DC

Derrick C.

Clinician

> "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

JB

Jacob B.

Clinical Director

> "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

KC

Kathy C.

Clinical Supervisor

> "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935)

HE

Heather E.

Lead Therapist

> "It is not difficult to learn the different things that are offered on the site."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674)

CP

Chelsea P.

Youth Mentor

> "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143)

BO

Breanne O.

Executive Assistant

> "Their support team has also been super responsive whenever I’ve had questions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DV

Dennis V.

Assistant Housing Supervisor Case Manager

> "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798)

MA

Misty A.

Compliance Director

> "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700)

VV

Veronica V.

Clinical Director

> "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906)

TL

Tora L.

Mental Health Counselor

> "Alleva does very well to organize and keep track of documents electronically for our company and clients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877)

AW

Austin W.

Peer Support

> "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864)

PZ

Pedro Z.

Counselor

> "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065)

MK

Misak K.

Therapist

> "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127)

AM

Asa M.

Behavioral health technician

> "From training to running the program it has been easy and convenient for my job position."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

JB

Jacob B.

Clinical Director

> "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

JL

Jon L.

Admissions and Community Outreach Coordinator

> "Easily access case notes and treatment plans to ensure the best experience for our patients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265)

AG

Angelina G.

Therapist

> "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584)

AC

Andrea C.

Program Director

> "I like that you can upload documents so you can eleminate the paperwork"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285)

ED

Esther D.

Recovery Coach

> "Auto saving of notes and not being able to print in communication log section."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450)

AC

Ann C.

Billing Coordinator

> "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486)

KM

Karyn M.

Family Counselor

> "In ability to edit communication logs has been a challenge in my experience with Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

BO

Breanne O.

Executive Assistant

> "Helpful customer support team"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

JM

Jared M.

Peer Recovery Specialist

> "Can have login issues or re-connection issues where Alleva fails to login, not due to user error"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614)

CM

Chris M.

Director Of IT

> "They also provide training sessions and webinars to help you learn how to use the product effectively."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

NR

Nohemy R.

Program Director

> "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

TW

Tamnika W.

Lead Therapist

> "The way their team works with my company to make improvements to tailor to our needs is unmatched."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

SS

Starla S.

RN - DON

> "Trying to get past medical records correctly and wrong times that show up after correct times have been entered"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989)

TD

Tajinder D.

Housing Navigator

> "Alleva's user friendly interface and its ability to streamline my workflow efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010)

DC

Derrick C.

Clinician

> "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

HS

Heather S.

Residential Therapist

> "The accessibility it provides for our entire team to have access to the same information!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151)

JK

Jennifer K.

Alumni Coordinator

> "There seem to be some instances where things do not save or load during certain times of the day that can be really..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072)

KC

Kayla C.

Clinical Services and Program Development

> "Our team appreciates the ability and willingness for Alleva to customize our platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238)

TW

Tamnika W.

Lead Therapist

> "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

CG

Cynthia G.

SUD counselor

> "This program is used company wide and has been very helpful in keeping charts organized."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

CA

Christal A.

Clinical

> "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911)

CH

Casey H.

Program Manager

> "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220)

AJ

Angie J.

LPN

> "When you chart a communication note your unable to edit it or delet"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599)

CB

Cody B.

Program Manager

> "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

VC

Victoria C.

Direct Care Staff

> "It does not load sometimes and tends to glitch out or not stay on the same screen."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792)

GC

Gary C.

Treatment Coordinator

> "It's easy to navigate."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263)

JP

Jesus P.

Behavioral technician

> "time response to technical problems. when having esues it takes to long to get it resove because is not included in A"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332)

SB

Shannon B.

Alcohol and Drug Counselor

> "The information is easy to revise/edit and there are many extra features that are customizable."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272407)

TB

Tina B.

CIT

> "I can never get it to log on without highlighting the URL and pressing enter."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704)

AM

Asa M.

Behavioral health technician

> "I was confident after my training."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

CG

Cynthia G.

SUD counselor

> "Inserting dates and times for note charting is tedious."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

MT

Marissa T.

Classroom Teacher

> "Being able to customize it for what we do is extremely helpful."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272307)

SG

Sanam G.

Admissions Coordinator

> "It will freeze up at times and take me to the wrong chart or sign me out entirely."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760)

TW

Tamnika W.

Lead Therapist

> "The customer service is outstanding and are able to get back to you quickly and efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

EK

Elliot K.

Administrative Assistant

> "Doesn't work with chrome browser sometimes."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772)

LP

Libertie P.

CPSS RC

> "It is easy to navigate and my charting is done in minutes instead of an hour."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269722)

RG

Rebecca G.

Therapist Intern

> "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

MB

Melina B.

Primary Clinician

> "It is user friendly, it makes charting simple and the flow is good for what I use it for."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278076)

CW

Carvell W.

Behavioral Health Tech

> "Not being able to see clients you are taking notes on"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686)

DC

Derrick C.

Clinician

> "Alleva has some really cool customizable features."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

DH

Donna H.

LPC, LCDC

> "The calendar and working with the scheduling does not seem to be an easy thing to pick up."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645)

OJ

Omar J.

Therapist

> "Great customer service and tech support to assist when an issue arises."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269453)

GD

Gabrielle D.

Program Manager

> "Lack of customization to user interface."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795)

DC

Derrick C.

Clinician

> "The user interface is aesthetically pleasing compared to other EMRs I've used in the past."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

BS

Brandon S.

Business Development

> "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586)

KS

Kimberly S.

Behavior Health Tech

> "Information is easy to edit, scheduling is easy, and downloading/accessing documents is easy."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6276972)

CA

Codee A.

Office Manager

> "There seems to be a lot of glitches and slowness. "

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675)

DP

Dale P.

Program Director

> "I have seen multiple features rolled out and it seems to get smoother each time."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268852)

DP

Dale P.

Program Director

> "Sometimes new features are a "buggy" when rolled out."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268852)

KS

Kara S.

Substance Use Counselor

> "For the most part, Alleva is very easy to use with some practice as it is necessary understanding how Alleva is laid..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268695)

DW

Dahlia W.

Nurse

> "Not set up like a medical chart so as a nurse it isn't the easiest system to use"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270809)

JM

Jared M.

Primary Clinician

> "The scheduler feature in Alleva is a must have."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270629)

JJ

Jenny J.

Nurse

> "Sometimes it takes a little while to load a screen"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268511)

KD

Kailee D.

Billing and Finance

> "I like the ease of use of Alleva and how if I'm not sure how to do something their help section has instructions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272720)

MR

Mike R.

Therapist

> "It will be slow, sometimes glitch out, and not save."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269255)

JA

Julie A.

Counselor

> "Alleva makes it easy to chart and keep up with client's information."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274596)

TK

Terry K.

Therapist

> "Loading issues at times, reviewers being removed from notes"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268672)

KM

Karyn M.

Family Counselor

> "Easy access to client information has been a great benefit of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

CM

Chris M.

Director Of IT

> "It has some drawbacks that might deter some potential customers."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

[View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/)

## User interface

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)

4.71 (213)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

4.47 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Kipu

Top features

41/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Coding Assistance
-   Compliance Tracking
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Decision Support
-   Document Management
-   Document Storage
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Forms Management
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   In-Patient Management
-   Insurance Eligibility Verification
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Medication Management
-   Monitoring Device Integration
-   Multi-Location
-   ONC-ATCB Certified
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Referral Tracking
-   Reminders
-   Reporting & Statistics
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Voice Recognition
-   Workflow Management

[See all features](https://www.capterra.com/p/156391/Kipu-EMR/#features)

Alleva

39/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Coding Assistance
-   Compliance Tracking
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Decision Support
-   Document Management
-   Document Storage
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Forms Management
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   In-Patient Management
-   Insurance Eligibility Verification
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Medication Management
-   Monitoring Device Integration
-   Multi-Location
-   ONC-ATCB Certified
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Referral Tracking
-   Reminders
-   Reporting & Statistics
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Voice Recognition
-   Workflow Management

[See all features](https://www.capterra.com/p/180899/Alleva/#features)

### Recognition

No recognitions have been awarded to Kipu

No recognitions have been awarded to Alleva

### Deployment & support

Kipu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Alleva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kipu

-   By Kipu Systems
-   Located in United States
-   Founded in 2012

Alleva

-   By Alleva
-   Located in United States
-   Founded in 2017

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Contact vendor for pricing

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4.4

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Contact vendor for pricing

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/69928-156391/Sigmund-vs-Kipu-EMR)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

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4.4

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$75/month

4.7

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4.4

Features

4.1

4.5

Ease of Use

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