# Compare Kipu vs Alleva 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kipu and Alleva based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156391-180899/Kipu-EMR-vs-Alleva

---

# Kipu vs Alleva Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KipuAlleva2/4 selected

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

[## Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JS

Based on [217 reviews](#user-reviews)

Positive

204

Neutral

8

Negative

5

[## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

JB

CB

NR

Based on [282 reviews](#user-reviews)

Positive

245

Neutral

26

Negative

11

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Features in Substance Abuse EMR Software

Best performer

41 / 46

Only Kipu

-   Claims Scrubbing
-   Monitoring Device Integration

39 / 46

User satisfaction

User satisfaction

4.7

User reviews[217](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.6

User satisfaction

4.5

User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions.

Best for

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery.

## User reviews

Pros & cons

VR

Verified Reviewer

Admin

> "Kipu is very well designed for behavioral health and addiction treatment settings, which makes documentation, scheduling, and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460)

JB

Jacob B.

Clinical Director

> "However, the lack of intuitive task management and integration features often complicated daily workflows, requiring workarounds..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

VR

Verified Reviewer

Admin

> "It’s a powerful and flexible system that does a great job supporting behavioral health workflows and improving organization-wide..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460)

MS

Michael S.

Office Manager

> "Also, we run 3 different Kipu setups and cannot transfer charts between the systems."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324087)

JB

Jacob B.

Clinical Director

> "Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and processing..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

JB

Jacob B.

Clinical Director

> "The treatment plan module was particularly underutilized due to its complexity."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

JB

Jacob B.

Clinical Director

> "Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents, enabling..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

VR

Verified Reviewer

CDCA

> "At least a couple times a week it lags really bad."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

JB

Jacqui B.

Clinical director

> "Their customer service is great is you have a support member assigned to you. If not, you have access to customize and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7123904)

PW

Paul W.

Peer Recovery Support Specialist

> "Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and start..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

VR

Verified Reviewer

Admin

> "Overall, it’s a comprehensive, all-in-one system that supports both clinical and administrative needs."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460)

RG

Rachel G.

Therapist

> "Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

VR

Verified Reviewer

CDCA

> "Very good about selecting whom has access to what."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

RB

Rebecca B.

APRN

> "i dont like how certain labs arent labeled and you have to click through every one to look for something specific."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334928)

HN

Hassam N.

operations manager

> "It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of our data..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955881)

LG

Lauri G.

Teacher

> "The information tabs can get confusing at times."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330462)

JG

John G.

Support staff

> "The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep without..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970378)

VB

Van B.

Associate Therapist

> "For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a diagnosis that..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955074)

GY

Gordon Y.

Clinical Addictions Counsellor

> "I like to ease of use and it's ability to collect and manage a large amount of data on each client."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334740)

JB

Jack B.

Recovery Coach

> "Once you went to saw him unless you’re an admin, you can’t fix it if you made a mistake"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324167)

AB

Angel B.

Office Manager

> "KIPU is simple to use and provides you will a help tab the gives you detailed instruction on how too."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324048)

JM

Jennilyn M.

RN Guided Imagery Hypnotherapist

> "I frequently have to reset my password and I get frustrated"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6329571)

RB

Rachel B.

Mental Health Therapist

> "I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation in real..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954687)

TN

Tawana N.

Peer Support Specialist

> "It can be slow at times bringing up our clients name."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6336699)

UI

Ugochi I.

Nurse Practitioner

> "Easy to navigate the dashboard and find patients."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6808268)

KR

Kristi R.

Director of Training

> "Features do not work, system down fairly often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6335019)

JA

Judy A.

Addiction Therapist

> "Kipu allows for good tracking of clients and optimal connection with other team members on their progress."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964035)

RG

Rachel G.

Therapist

> "I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

KF

Ken F.

Child Care Administrator

> "After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

SR

Sarah R.

Registered Nurse

> "Just ok but could use some improvement from a nursing point of view."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

AF

Allison F.

Behavioral Health Technician

> "I have used KIPU for over 2 years, and have never had any issues navigating the system of data entry."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324040)

RH

Richard H.

Therapist

> "I find that the system can time out in the middle of sessions and the information that was added gets lost."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954669)

KW

Keesha W.

Behavior Health Technician

> "It has everything I need to assist in helping the clients"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6323999)

AR

Amy R.

Clinical Supervisor

> "There is no option for task alerts for deadlines or daily reminders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954826)

KF

Ken F.

Child Care Administrator

> "It's everything you want in an electronic medical program. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

RG

Rachel G.

Therapist

> "Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

PW

Paul W.

Peer Recovery Support Specialist

> "Being able to access clients' data using partial matches as well as first and last names has helped."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

NN

Nicole N.

Recovery Coach

> "It asks you to change your password quite often and it becomes a hassle when trying to reset it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954941)

SR

Sarah R.

Registered Nurse

> "It looks modern and is not a "cluttered" program."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

LP

Lucas P.

Director of Operations

> "We haven't had to use customer service very often in the last two years, but we have switched account reps a couple times, which..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954712)

SV

Stephanie V.

Kentucky Peer Support Specialist

> "Kipu makes it very easy to enter my notes for my required daily documentation for groups and individual notes."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955277)

EV

Eric V.

Substance abuse counselor

> "It buffers and does not save and updates are not shown"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4978643)

EO

Erica O.

HR

> "For me as an admin person, I really love Kipu."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7000326)

AI

Albert I.

Treatment Technician

> "Nothing at this time. When I first started using it the page didn't update as quickly as it does now."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954627)

JH

Joseph H.

Clinical Director

> "Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334733)

PW

Paul W.

Peer Recovery Support Specialist

> "In the previous application we were using, we were regularly experiencing technical difficulties including outages."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

TH

Tracy H.

Utilization Review

> "They make it easy to organize our forms and clinical needed to keep track of our patients medical records."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4977196)

TM

Titus M.

Admin

> "They just want your money ."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

TE

Tammy E.

Executive Director

> "The set up is easy, writing notes is 5 minutes or less."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6328634)

AS

Amanda S.

Behavioral health tech

> "Sometimes it freezes and will lock up. And it logs you out frequently"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970784)

LS

Leah S.

Primary Therapist

> "It assists me in making timely notes and effective treatment plans."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976348)

HO

Hope O.

Therapist

> "I do not like all the documentation that we have to do but Kipu makes it easier to navigate"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964925)

DR

Daniel R.

Program Director

> "I like the ability to toggle between patients quickly and access multiple programs."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

DR

Daniel R.

Program Director

> "Forms being deleted after being kicked off."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

TB

Teresa B.

Adult Peer Support Specialist

> "I love that Kipu is so organized. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330245)

JP

Joanne P.

Billing Specialist

> "Can't see scanned Insurance card."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976467)

GW

Glenn W.

Clinical Therapist

> "I have had no issues with KIPU since we began using it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324038)

MM

Miguel M.

Treatment technician

> "I don't really like that you have to change your password every so often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954743)

MV

Morgan V.

Behavioral health technician

> "KiPu allows us to properly document client interactions"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964239)

VH

Veronica H.

AMFT

> "I have yet to run into any issues worth reporting here"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964922)

BM

Barbara M.

LVN

> "Love it very similar to PCC easy to teach to non staff nurses"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324443)

DG

Duranda G.

Medical receptionist

> "I wish it worked with ease as some other EMRS it doesn’t help verify the insurance like some does and to help identify copays."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___3391116)

[View Reviews](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

JB

Jacob B.

Clinical Director

> "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

JB

Jacob B.

Clinical Director

> "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

CB

Cody B.

Program Manager

> "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

JB

Jacob B.

Clinical Director

> "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

NR

Nohemy R.

Program Director

> "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JB

Jacob B.

Clinical Director

> "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

HE

Heather E.

Lead Therapist

> "It is not difficult to learn the different things that are offered on the site."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674)

JB

Jacob B.

Clinical Director

> "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

BO

Breanne O.

Executive Assistant

> "Their support team has also been super responsive whenever I’ve had questions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DC

Derrick C.

Clinician

> "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins working again."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

GJ

Giovhanni J.

Substance abuse counselor

> "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703)

KC

Kathy C.

Clinical Supervisor

> "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935)

AM

Asa M.

Behavioral health technician

> "From training to running the program it has been easy and convenient for my job position."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

CP

Chelsea P.

Youth Mentor

> "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143)

BO

Breanne O.

Executive Assistant

> "Helpful customer support team"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DV

Dennis V.

Assistant Housing Supervisor Case Manager

> "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798)

RG

Rebecca G.

Therapist Intern

> "I like that I can enter all client notes for a group on one page so I can use a template."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

VV

Veronica V.

Clinical Director

> "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it will load and let..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906)

MA

Misty A.

Compliance Director

> "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700)

AW

Austin W.

Peer Support

> "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on clients in the past."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864)

ML

Marie L.

CEO

> "I've been using Alleva EMR for a while now, and I must say it's been a game-changer for my practice!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6341968)

MK

Misak K.

Therapist

> "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127)

AT

Amanda T.

Lead Therapist

> "Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

AG

Angelina G.

Therapist

> "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client list."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584)

TL

Tora L.

Mental Health Counselor

> "Alleva does very well to organize and keep track of documents electronically for our company and clients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877)

ED

Esther D.

Recovery Coach

> "Auto saving of notes and not being able to print in communication log section."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450)

LK

Lynne K.

Substance abuse counselor

> "use everyday for notes and so far so good"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6462344)

KM

Karyn M.

Family Counselor

> "In ability to edit communication logs has been a challenge in my experience with Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

PZ

Pedro Z.

Counselor

> "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and streamlined the..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065)

JM

Jared M.

Peer Recovery Specialist

> "Can have login issues or re-connection issues where Alleva fails to login, not due to user error"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614)

GC

Gary C.

Treatment Coordinator

> "It's easy to navigate."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263)

AR

Aaron R.

Admissions Director

> "We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3870947)

AM

Asa M.

Behavioral health technician

> "I was confident after my training."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

NR

Nohemy R.

Program Director

> "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of days before getting..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JM

John M.

COO

> "Also, \[sensitive content hidden\] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

SS

Starla S.

RN - DON

> "Trying to get past medical records correctly and wrong times that show up after correct times have been entered"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989)

JL

Jon L.

Admissions and Community Outreach Coordinator

> "Easily access case notes and treatment plans to ensure the best experience for our patients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265)

DC

Derrick C.

Clinician

> "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots, I get 2."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

AC

Andrea C.

Program Director

> "I like that you can upload documents so you can eleminate the paperwork"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285)

JK

Jennifer K.

Alumni Coordinator

> "There seem to be some instances where things do not save or load during certain times of the day that can be really frustrating."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072)

AC

Ann C.

Billing Coordinator

> "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations, clients that have..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486)

AT

Amanda T.

Lead Therapist

> "This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

AM

Allison M.

Director or UR

> "It is conceptually a good product and has a pleasing aesthetic"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643)

AT

Amanda T.

Lead Therapist

> "The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

JM

John M.

COO

> "The thing I like most about Alleva is that you can customize it without changing the functionality of the program."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

TW

Tamnika W.

Lead Therapist

> "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

CM

Chris M.

Director Of IT

> "They also provide training sessions and webinars to help you learn how to use the product effectively."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

CA

Christal A.

Clinical

> "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911)

TW

Tamnika W.

Lead Therapist

> "The way their team works with my company to make improvements to tailor to our needs is unmatched."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

AJ

Angie J.

LPN

> "When you chart a communication note your unable to edit it or delet"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599)

TD

Tajinder D.

Housing Navigator

> "Alleva's user friendly interface and its ability to streamline my workflow efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010)

VC

Victoria C.

Direct Care Staff

> "It does not load sometimes and tends to glitch out or not stay on the same screen."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792)

LS

Lois S.

LPN

> "User friendly and communication when needing help is excellent"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454266)

JP

Jesus P.

Behavioral technician

> "time response to technical problems. when having esues it takes to long to get it resove because is not included in A"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332)

HS

Heather S.

Residential Therapist

> "The accessibility it provides for our entire team to have access to the same information!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151)

TB

Tina B.

CIT

> "I can never get it to log on without highlighting the URL and pressing enter."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704)

JC

Joshua C.

COO

> "The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3829235)

CG

Cynthia G.

SUD counselor

> "Inserting dates and times for note charting is tedious."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

KC

Kayla C.

Clinical Services and Program Development

> "Our team appreciates the ability and willingness for Alleva to customize our platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238)

SG

Sanam G.

Admissions Coordinator

> "It will freeze up at times and take me to the wrong chart or sign me out entirely."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760)

JM

John M.

COO

> "Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

AT

Amanda T.

Lead Therapist

> "The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

EF

Elizabeth F.

Office Manager

> "I like the ease of use with being able to "build" the system to work for our practice in ways that we need."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6035025)

EK

Elliot K.

Administrative Assistant

> "Doesn't work with chrome browser sometimes."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772)

AT

Amanda T.

Lead Therapist

> "The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

RG

Rebecca G.

Therapist Intern

> "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the future."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

CG

Cynthia G.

SUD counselor

> "This program is used company wide and has been very helpful in keeping charts organized."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

JD

James D.

Director of Impact, Assessment, and Learning

> "You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3796640)

CH

Casey H.

Program Manager

> "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220)

CW

Carvell W.

Behavioral Health Tech

> "Not being able to see clients you are taking notes on"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686)

EM

Erin M.

Clinical Director

> "CRM and EMR communicate well together, the systems are neat, organized, and visually appealing with the ability to obtain metrics."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3847880)

DH

Donna H.

LPC, LCDC

> "The calendar and working with the scheduling does not seem to be an easy thing to pick up."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645)

AM

Allison M.

Director or UR

> "sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643)

GD

Gabrielle D.

Program Manager

> "Lack of customization to user interface."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795)

CB

Cody B.

Program Manager

> "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

BS

Brandon S.

Business Development

> "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586)

CB

Chris B.

Operations Director

> "The customer service experience is NEXT LEVEL!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6606155)

CA

Codee A.

Office Manager

> "There seems to be a lot of glitches and slowness. "

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675)

JB

James B.

Tech

> "overall its good its a good product and it is always being update"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6451036)

KS

Kiera S.

Medical Director, Psychiatrist

> "We cannot get labs to show up in the lab section because we use labcorp, so we have to upload them in documents and it is cumbersome."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3843511)

[View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/)

## User interface

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)

4.69 (217)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

4.47 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Kipu

Top features

41/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Coding Assistance
-   Compliance Tracking
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Decision Support
-   Document Management
-   Document Storage
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Forms Management
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   In-Patient Management
-   Insurance Eligibility Verification
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Medication Management
-   Monitoring Device Integration
-   Multi-Location
-   ONC-ATCB Certified
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Referral Tracking
-   Reminders
-   Reporting & Statistics
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Voice Recognition
-   Workflow Management

[See all features](https://www.capterra.com/p/156391/Kipu-EMR/#features)

Alleva

39/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Coding Assistance
-   Compliance Tracking
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Decision Support
-   Document Management
-   Document Storage
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Forms Management
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   In-Patient Management
-   Insurance Eligibility Verification
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Medication Management
-   Monitoring Device Integration
-   Multi-Location
-   ONC-ATCB Certified
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Referral Tracking
-   Reminders
-   Reporting & Statistics
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Voice Recognition
-   Workflow Management

[See all features](https://www.capterra.com/p/180899/Alleva/#features)

### Recognition

No recognitions have been awarded to Kipu

No recognitions have been awarded to Alleva

### Deployment & support

Kipu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Alleva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kipu

-   By Kipu Systems
-   Located in United States
-   Founded in 2012

Alleva

-   By Alleva
-   Located in United States
-   Founded in 2017

## Popular Comparisons

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

vs

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4.6

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4.4

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Contact vendor for pricing

Price

$0

4.4

Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron)

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

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Price

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4.6

Features

4.4

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144484-156391/InSync-EMR-vs-Kipu-EMR)

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Price

Contact vendor for pricing

4.4

Features

3.8

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva)

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Price

Contact vendor for pricing

4.6

Features

3.6

4.7

Ease of Use

3.8

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Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva)

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4.6

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4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110018-156391/rxnt-vs-Kipu-EMR)

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Price

$49/month

4.6

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130710-156391/SimplePractice-vs-Kipu-EMR)

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Price

Contact vendor for pricing

4.4

Features

4.4

4.5

Ease of Use

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