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Kipu vs OnCall Health: Which is a better fit?

Updated on January 26th, 2025
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Summary
Features in Therapy
38
Best performer
40
  • Activity Dashboard
  • Client Database
  • Coding Assistance
33
40
  • Online Booking
User satisfaction
4.7
User reviews208
Ease of use
4.7
Functionality
4.7
Value for money
4.6
Customer support
4.6
4.1
User reviews129
Ease of use
4.1
Functionality
3.9
Value for money
3.9
Customer support
4.3
Price starts from
--
Not provided by vendor
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers to unlock their potential with comprehensive EMR, CRM, and RCM software solutions.

Qualifacts OnCall Virtual Care is designed for behavioral health and health and human services agencies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Tammy E
Executive Director
5.0

Tammy E.: My name is Tammy. I am the Executive Director of Legends Treatment Center in Pittsburgh. We have about 200 people that work for Legends, all of the Legends put together. My rating for Kipu is five. We use Kipu for pretty much everything when it comes to our client base for our outpatient. We use Kipu for our notes. Billing is able to go in and check on our notes to see who has come, who hasn't. I go in and I do audit checks. I sign off on notes. We use Kipu a lot. Our inpatient, we can tell where a person is, what floor, what room, if there's an emergency. We use it to communicate back and forth between staff. Kipu is easy to use. When I started this position, I didn't really have anyone to train. I've used a lot of different EMR systems in my career, and Kipu is literally the absolute easiest EMR to use when it comes to using it for client base. There is no negative about Kipu. I like everything about it.

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video-8eeb28d9-e82e-4cb1-958c-08d9885c4429
Renata Z
Naturopathic Doctor
4.0

Renata Z.: Hi. I'm Renata. I'm a naturopathic doctor. I give OnCall a four I five stars. For more reviews like this, click down below. When I was looking for an online software to use with my patients, I needed something that was secure and affordable. Initially, I considered using Zoom. However, the issue with Zoom is that to have the HIPAA compliant version, it was very, very expensive for me, and it didn't make sense for my practice. OnCall was a much more affordable version, which still gave me that HIPAA compliance, which allows me to have the safety and confidentiality for my patients, and it made it a lot easier to use than something like Zoom. OnCall was a really great platform that was functional, accessible, user friendly, and made things really simple for me, which was really useful, because at the time when COVID hit and my practice shifted to online, I needed something that was really easy. OnCall was a really easy platform form for me to integrate. It made things really easy when it came to scheduling and sending patients the links to sign up, and it was really seamless to use it alongside my charting platform. For all healthcare practitioners who are considering a virtual platform to use with patients, I would recommend searching OnCall, looking into it, and if you have questions, reaching out to their customer service, because I felt like their customer service team was really excellent at answering questions. They were really communicative, and really fast at responding to issues or inquiries that I had. And I feel like that made my decision process a lot more are seamless and personable.

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User interface
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1 Video
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1 Video
156391
5 screenshots
183600
2 screenshots

Kipu

Top Features
38/40
  • Income/Expense Tracking
  • Online Booking
  • Activity Dashboard
  • Appointment Scheduling
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Database
  • Client Portal
  • Coding Assistance
  • Compliance Tracking
  • Confirmations/Reminders
  • Customizable Templates
  • Data Security
  • Document Management
  • Email Marketing
  • EMR/EHR
  • E-Prescribing
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • Patient Intake
  • Payment Processing
  • Practice Management
  • Progress Tracking
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Staff Management
  • Task Management
  • Telemedicine
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
See All features
Hide Therapy Software Features -

OnCall Health

33/40
Show Therapy Software Features +
Kipu
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OnCall Health
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kipu
  • By Kipu Systems
  • Located in United States
  • Founded in 2012
OnCall Health
  • By Qualifacts
  • Located in United States
  • Founded in 2000
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