# Compare Kipu vs Carepatron 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kipu and Carepatron based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156391-195467/Kipu-EMR-vs-Care-Patron

---

# Kipu vs Carepatron Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KipuCarepatron2/4 selected

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.5 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[## Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JB

Based on [213 reviews](#user-reviews)

Positive

201

Neutral

8

Negative

4

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.5 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

SG

VS

Based on [821 reviews](#user-reviews)

Positive

739

Neutral

66

Negative

16

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### CarePaths EHR

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Starting Price

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,422 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

4.6

Charting

4.7

EMR/EHR

4.8

Appointment Scheduling

4.4

77%Fit

Missing features

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

NA

Charting

4.4

EMR/EHR

4.5

Appointment Scheduling

4.6

User satisfaction

User satisfaction

4.7

User reviews[213](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.6

User satisfaction

4.5

User reviews[821](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions.

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## User reviews

Pros & cons

Jacob B.

Clinical Director

> "Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

Jacob B.

Clinical Director

> "However, the lack of intuitive task management and integration features often complicated daily workflows, requiring..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

Jacob B.

Clinical Director

> "Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents,..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

MS

Michael S.

Office Manager

> "Also, we run 3 different Kipu setups and cannot transfer charts between the systems."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324087)

VR

Verified Reviewer

CDCA

> "Very good about selecting whom has access to what."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

Jacob B.

Clinical Director

> "The treatment plan module was particularly underutilized due to its complexity."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

HN

Hassam N.

operations manager

> "It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955881)

VR

Verified Reviewer

CDCA

> "At least a couple times a week it lags really bad."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

JG

John G.

Support staff

> "The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970378)

PW

Paul W.

Peer Recovery Support Specialist

> "Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

GY

Gordon Y.

Clinical Addictions Counsellor

> "I like to ease of use and it's ability to collect and manage a large amount of data on each client."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334740)

RG

Rachel G.

Therapist

> "Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

AB

Angel B.

Office Manager

> "KIPU is simple to use and provides you will a help tab the gives you detailed instruction on how too."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324048)

RB

Rebecca B.

APRN

> "i dont like how certain labs arent labeled and you have to click through every one to look for something specific."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334928)

RB

Rachel B.

Mental Health Therapist

> "I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954687)

LG

Lauri G.

Teacher

> "The information tabs can get confusing at times."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330462)

UI

Ugochi I.

Nurse Practitioner

> "Easy to navigate the dashboard and find patients."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6808268)

VB

Van B.

Associate Therapist

> "For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955074)

JA

Judy A.

Addiction Therapist

> "Kipu allows for good tracking of clients and optimal connection with other team members on their progress."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964035)

JB

Jack B.

Recovery Coach

> "Once you went to saw him unless you’re an admin, you can’t fix it if you made a mistake"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324167)

KF

Ken F.

Child Care Administrator

> "After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

JM

Jennilyn M.

RN Guided Imagery Hypnotherapist

> "I frequently have to reset my password and I get frustrated"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6329571)

AF

Allison F.

Behavioral Health Technician

> "I have used KIPU for over 2 years, and have never had any issues navigating the system of data entry."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324040)

TN

Tawana N.

Peer Support Specialist

> "It can be slow at times bringing up our clients name."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6336699)

KW

Keesha W.

Behavior Health Technician

> "It has everything I need to assist in helping the clients"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6323999)

KR

Kristi R.

Director of Training

> "Features do not work, system down fairly often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6335019)

KF

Ken F.

Child Care Administrator

> "It's everything you want in an electronic medical program. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

RG

Rachel G.

Therapist

> "I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

PW

Paul W.

Peer Recovery Support Specialist

> "Being able to access clients' data using partial matches as well as first and last names has helped."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

SR

Sarah R.

Registered Nurse

> "Just ok but could use some improvement from a nursing point of view."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

SR

Sarah R.

Registered Nurse

> "It looks modern and is not a "cluttered" program."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

RH

Richard H.

Therapist

> "I find that the system can time out in the middle of sessions and the information that was added gets lost."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954669)

SV

Stephanie V.

Kentucky Peer Support Specialist

> "Kipu makes it very easy to enter my notes for my required daily documentation for groups and individual notes."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955277)

AR

Amy R.

Clinical Supervisor

> "There is no option for task alerts for deadlines or daily reminders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954826)

EO

Erica O.

HR

> "For me as an admin person, I really love Kipu."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7000326)

RG

Rachel G.

Therapist

> "Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

JH

Joseph H.

Clinical Director

> "Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334733)

NN

Nicole N.

Recovery Coach

> "It asks you to change your password quite often and it becomes a hassle when trying to reset it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954941)

TH

Tracy H.

Utilization Review

> "They make it easy to organize our forms and clinical needed to keep track of our patients medical records."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4977196)

LP

Lucas P.

Director of Operations

> "We haven't had to use customer service very often in the last two years, but we have switched account reps a couple..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954712)

TE

Tammy E.

Executive Director

> "The set up is easy, writing notes is 5 minutes or less."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6328634)

EV

Eric V.

Substance abuse counselor

> "It buffers and does not save and updates are not shown"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4978643)

LS

Leah S.

Primary Therapist

> "It assists me in making timely notes and effective treatment plans."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976348)

AI

Albert I.

Treatment Technician

> "Nothing at this time. When I first started using it the page didn't update as quickly as it does now."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954627)

DR

Daniel R.

Program Director

> "I like the ability to toggle between patients quickly and access multiple programs."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

PW

Paul W.

Peer Recovery Support Specialist

> "In the previous application we were using, we were regularly experiencing technical difficulties including outages."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

TB

Teresa B.

Adult Peer Support Specialist

> "I love that Kipu is so organized. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330245)

TM

Titus M.

Admin

> "They just want your money ."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

GW

Glenn W.

Clinical Therapist

> "I have had no issues with KIPU since we began using it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324038)

AS

Amanda S.

Behavioral health tech

> "Sometimes it freezes and will lock up. And it logs you out frequently"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970784)

MV

Morgan V.

Behavioral health technician

> "KiPu allows us to properly document client interactions"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964239)

HO

Hope O.

Therapist

> "I do not like all the documentation that we have to do but Kipu makes it easier to navigate"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964925)

BM

Barbara M.

LVN

> "Love it very similar to PCC easy to teach to non staff nurses"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324443)

DR

Daniel R.

Program Director

> "Forms being deleted after being kicked off."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

CK

Crystal K.

LPN

> "I also like that I am able to go into provider notes to double check orders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4958083)

JP

Joanne P.

Billing Specialist

> "Can't see scanned Insurance card."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976467)

RT

Rochelle T.

Registered Nurse

> "I like that the charting is straight forward and the technology can easily be manipulated to fit our practice."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4960360)

MM

Miguel M.

Treatment technician

> "I don't really like that you have to change your password every so often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954743)

TM

Titus M.

Admin

> "The are friendly when you are signing up"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

VH

Veronica H.

AMFT

> "I have yet to run into any issues worth reporting here"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964922)

JJ

John J.

Clinical Director

> "Any times that the organization has had questions or concerns we have been able to get ahold of support and have the..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964237)

DG

Duranda G.

Medical receptionist

> "I wish it worked with ease as some other EMRS it doesn’t help verify the insurance like some does and to help identify..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___3391116)

[View Reviews](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

NM

Natalia M.

Clinical Psychologist

> "I really don't like that when an intake goes out, the forms always seem to appear to the client randomly out of order."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116468)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

AM

Amy M.

Mental Health Therapist

> "I did not find the AI tools as user-friendly as the auto notes that I use wish I could find that all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

BH

Brooke H.

Owner and therapist

> "Due to only using it for one client, for whom I don't bill, I have limited experience with all the functions of Carepatron."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120132)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

AJ

Andrea J.

HCPC Registered Music Therapist

> "Adding different types of appointments can be difficult as it’s not the most clear where to find it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117910)

EC

Emily C.

Counsellor

> "I especially appreciate being able to upload and organise my template forms, and share these easily with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

NS

Nancy S.

Speech Language Pathologist and Business Owner

> "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616)

DE

Danielle E.

Therapist

> "I love the calendar feature and how you can write your note directly from the appointment time slot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

EB

Ember B.

Associate Marriage and Family Therapist

> "However, it's AI features and update interruptions make it frustrating to use all its features."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346)

SS

Sarah S.

Owner

> "Value for money ease of use, online booking, portal, super bill feature, AI integration, google analytics integration, and customization."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115326)

AC

Angela C.

Counselor

> "Clients sometimes have a hard time joining, especially on mobile devices, saying they cant see themselves."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118917)

AB

Andrea B.

Office Manager Care Coordinator

> "Overall, it has helped the office a lot with keeping track of timesheets, patient notes, and intake paperwork."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117915)

LM

Lisa M.

Integrative Counsellor

> "Just one time I struggled to get on to the system to take a video call with a client but that could have been a technical issue my end."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118043)

CB

Christian B.

Counselor

> "The platform is user-friendly, organized, and makes managing documentation, scheduling, and communication simple and efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120279)

PF

Paige F.

Mental Health Counselor

> "The scribing on telehealth sessions can also be not so accurate."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115434)

NP

Naomi P.

Chiropractor

> "My favorite aspect is that I can send intake forms to patients prior to our visit."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115316)

MJ

Mikayla J.

Counsellor

> "At times when they are updating the software there can be small glitches."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115655)

ME

Moriah E.

mental health therapist

> "The AI note-taking feature and appointment settings have been especially good and have made day-to-day tasks more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119731)

SB

Sylvia B.

Family Medicine Doctor

> "Sometimes, information has to be duplicated, for instance when I have to write a prescription."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115450)

CH

Caroline H.

Psychotherapist

> "The tailor-made appointment reminders by email and text are a god-send as they help to cut down on no shows."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TC

Timara C.

LCSW

> "You usually have to chat with a bot or they send you an email and everything gets lost in communication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118138)

AB

Andrew B.

Psychologist

> "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916)

MM

Moises M.

Speech therapist

> "It is WAY too buggy for me to rely on it, and me and my coworkers brought it up to management several times"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

## User interface

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)

4.71 (213)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.45 (821)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Kipu

Top features

32/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/156391/Kipu-EMR/#features)

Carepatron

23/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

### Recognition

No recognitions have been awarded to Kipu

No recognitions have been awarded to Carepatron

### Deployment & support

Kipu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kipu

-   By Kipu Systems
-   Located in United States
-   Founded in 2012

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

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