# Compare Ease vs isolved 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Ease and isolved based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156433-164417/EaseCentral-vs-iSolved

---

# Ease vs isolved Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Easeisolved2/4 selected

[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (652)](https://www.capterra.com/p/164417/iSolved/reviews/)

[## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [173 reviews](#user-reviews)

Positive

155

Neutral

12

Negative

6

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (652)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [652 reviews](#user-reviews)

Positive

491

Neutral

70

Negative

91

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,266 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

High performer

Feature ratings

Payroll Management

3.2

Online Benefits Enrollment

4.3

Health Insurance Administration

4.1

Employee Database

4.7

Employee Benefits Administration

4.2

79%Fit

High performer

Feature ratings

Payroll Management

4.4

Online Benefits Enrollment

4.0

Health Insurance Administration

4.7

Employee Database

4.2

Employee Benefits Administration

4.4

User satisfaction

User satisfaction

4.5

User reviews[173](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.1

User satisfaction

3.9

User reviews[652](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes.

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

## User reviews

Pros & cons

VT

Vicky T.

Marketing and Special Projects Manager

> "The layout is clean, and it made managing benefits and finding information much more convenient than I expected."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

VT

Vicky T.

Marketing and Special Projects Manager

> "The biggest challenge was when I didn't know my company's specific URL or login link."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

KH

Kennedy H.

HR Manager

> "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015)

CT

Callie T.

Sr. HR Manager

> "We did not have an integration set up with our payroll provider that caused additional manual work."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

VT

Vicky T.

Marketing and Special Projects Manager

> "Overall, I had a positive experience with Ease. Since it was my first exposure to the platform through my employer, there was a small..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

MB

Michelle B.

HR Manager

> "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642)

HR

Haley R.

Member Engagement Specialist

> "The various sections were well organized and clear to understand."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113)

MH

Maria H.

CEO

> "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

VT

Vicky T.

Marketing and Special Projects Manager

> "I liked how easy it was to navigate once I got familiar with it."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

AK

Anne K.

President

> "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

CR

Cynthia R.

Client Service Director

> "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662)

MM

Michael M.

VP of Operations

> "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

CT

Callie T.

Sr. HR Manager

> "Everything was pleasant and we never had complaints or technical problems within the company."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

Spencer N.

Producer

> "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448)

PA

Pamela A.

EB Senior Account Manager

> "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or enroll..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

TE

Tiffany E.

Lead Ben Admin System Specialist

> "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and extreme..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447)

Steve M.

VP, Product and Customer Satisfaction

> "The online benefits enrollment is geared to allow e-signing and it does this job well enough."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011)

SN

Stephen N.

Director, Employee Benefits

> "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

ES

Elizabeth S.

Benefit Account Consultant

> "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175)

ND

Nancy D.

Operations Manager

> "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

RP

Ruby P.

Office Mgr

> "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826)

ND

Nancy D.

Operations Manager

> "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

MT

Madison T.

Benefits Administrator

> "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625)

AK

Anne K.

President

> "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

SF

Shanel F.

HR

> "Very user friendly"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297)

MF

Michael F.

Broker

> "Weak product at the most critical parts (carrier connections), with very poor customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

KO

Katie O.

Vice President of Human Resources

> "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539)

PA

Pamela A.

EB Senior Account Manager

> "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

GN

Gloria N.

HR Manager

> "Ease takes my suggestions for any type of improvement into consideration and is great on customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248)

Susan K.

Enrollment Manager

> "The carrier connections are not as extensive as some other Ben admin systems"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

MH

Maria H.

CEO

> "Integration with our business was seamless and had the tools we needed to set up our business and clients for success."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

NO

Noah O.

Principal

> "We basically had to axe our contract with Ease because they could not provide timely support or keep their word."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

SN

Stephen N.

Director, Employee Benefits

> "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

JT

James T.

OWNER

> "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379)

RG

Regina G.

Senior Account Manager

> "We have no issues with setting up new clients and maintaining our clients renewals each year."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

AS

Aida S.

Broker/principal

> "Even when running tests there are scenarios that come up that end up in errors. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

JS

Julie S.

Account Executive

> "Ease is a multifunctional tool that helps with all aspects of having employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680)

MH

Maria H.

CEO

> "Ease's support area is bare and rarely provides solutions. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

Susan K.

Enrollment Manager

> "The simple and quick setup process to add a new benefit offering or even a new client."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

MH

Maria H.

CEO

> "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

AS

Andy S.

Benefit Consultant

> "It works for what we need on a new group for online ben admin."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353)

CS

Carol S.

Account Manager

> "The hardest part is getting clients, and their employees, to adopt and use the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551)

Victoria W.

Account Executive

> "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508)

NO

Noah O.

Principal

> "We also had issues with their sales team constantly nudging us to upgrade."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

KW

Kay W.

Account Manager

> "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211)

AS

Aida S.

Broker/principal

> "The back-end setup can be complicated and time-consuming."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

TB

Tiler B.

Office Admin

> "I love how easy it is to use for signing up benefits."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128)

MM

Michael M.

VP of Operations

> "It literally has taken months to get a couple of the problems fixed."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

HE

Hisham E.

CEO

> "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

MF

Michael F.

Broker

> "EASE charges a lot for a product that hurts brokers."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

PJ

Peggy J.

Agent

> "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

JS

Jeff S.

President

> "COMPLICATED, lacking features, PRICING."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085)

PJ

Peggy J.

Agent

> "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

TB

Tyler B.

Owner

> "At the end of the day EASE simply never delivered a usable platform."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416)

PR

Paul R.

Client Solutions Executive

> "Looking up benefits, employees, and rollout is a breeze with the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222)

CC

Craig C.

Principal

> "Lack of ala-cart pricing."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357)

RG

Regina G.

Senior Account Manager

> "We handle most our our clients benefits administration in Ease and it is a user friendly system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

AS

Aida S.

Broker/principal

> "Training is poor on the product."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

MM

Michael M.

VP of Operations

> "Ease has a sizeable array to choose from and I have always been able to find what I need. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

PP

Parrish P.

Agency Owner/Broker

> "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851)

RV

Robert V.

Employee Benefit Advisor

> "I like that you can easily set up and deploy groups. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539)

BW

Bill W.

President

> "The main issue that I find with the software is that it does not connect with my insurance companies. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142)

JP

Joanne P.

Sales Assistant

> "So easy to conduct enrollments and keep health information confidential. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509)

HS

HANNAH S.

Customer Success Manager

> "Not sure I'd be able to identify any cons from a user (non-administrative) perspective."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606)

JJ

Jeanne J.

Benefits Consultant

> "By far Ease maintains to best Support Teams for any product that I have used. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416)

SF

Steven F.

Dance Teacher

> "I recently had a virus on my PC."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944)

HE

Hisham E.

CEO

> "Simplicity of navigating through the software and the onboarding process is truly excellent."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

KG

Kimberly G.

Customer Service

> "Support is not always helpful."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254)

[View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/)

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SS

Shana S.

Property Manager

> "This can be problematic on days that the time has to be turned in, because it will hold everything up, thus causing late submissions."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7175901)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their own..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

JT

Jillian T.

Client Relations and Marketing Coordinator

> "It has so many robust features that make it easy to track a variety of items for a multitude of clients."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7175432)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KR

Kelly R.

HCM Implementation lead

> "What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into future..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

JD

Jordanne D.

Payroll Specialist

> "The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

SK

Sarah K.

Client Service Lead

> "I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining processes,..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

BW

Brian W.

Human Resources Manager

> "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months — we..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those that..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

JN

Jhavi N.

Payroll Specialist

> "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

LS

Luz S.

HR Director

> "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683)

JD

Jordanne D.

Payroll Specialist

> "I also appreciate the ongoing product enhancements and the support available when assistance is needed."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KR

Kelly R.

HCM Implementation lead

> "Love the library of articles and help documents as well as report writer."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

AR

Anahi R.

HR and Payroll Coordinator

> "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

KB

Karissa B.

Product Solutions Specialist

> "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

JN

Jhavi N.

Payroll Specialist

> "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to about..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users if I..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

MB

Matt B.

Manager

> "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

EF

Esmeralda F.

Accounts Payable and Payroll Administrator

> "Administrators cannot upload a profile photo."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

AG

Amy G.

admin

> "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues took..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

SK

Sarah K.

Client Service Lead

> "Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it continues to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

AR

Anahi R.

HR and Payroll Coordinator

> "The only issue I've had with iSolved is the login link."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

BW

Brian W.

Human Resources Manager

> "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

SO

Selva O.

Payroll Coordinator

> "They have too many updates, which cause a lot of errors and angry clients!"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6420946)

Dara G.

Owner

> "The customer service reps were mostly pleasant."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777)

JN

Jhavi N.

Payroll Specialist

> "However, it can be costly for small businesses and may require time to learn."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

NM

Nick M.

President

> "Every employee that I have worked with in any capacity fights with themselves to prove who is more incompetent."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6620673)

JN

Jhavi N.

Payroll Specialist

> "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

## User interface

[Ease](https://www.capterra.com/p/156433/EaseCentral/)

4.49 (173)

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (652)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Ease

27/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/156433/EaseCentral/#features)

isolved

Top features

46/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

### Recognition

Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports

isolved is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Ease

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Ease

-   By Enrollease
-   Located in United States
-   Founded in 2015

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

## Popular Comparisons

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Price

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3.9

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN)

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4.2

4.4

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Features

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3.9

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4.3

Features

4.4

4.4

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