# Compare Ease vs ADP Comprehensive Services 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Ease and ADP Comprehensive Services based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/156433-175840/EaseCentral-vs-ADP-Comprehensive-Services --- # Ease vs ADP Comprehensive Services Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EaseADP Comprehensive Services2/4 selected [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) [## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [173 reviews](#user-reviews) Positive 155 Neutral 12 Negative 6 [## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [266 reviews](#user-reviews) Positive 224 Neutral 29 Negative 13 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,266 reviews from benefits administration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit High performer Feature ratings Payroll Management 3.2 Online Benefits Enrollment 4.3 Health Insurance Administration 4.1 Employee Database 4.7 Employee Benefits Administration 4.2 61%Fit Missing features Not enough reviews Feature ratings Payroll Management 4.3 Online Benefits Enrollment 4.3 Health Insurance Administration NA Employee Database 4.3 Employee Benefits Administration \-- User satisfaction User satisfaction 4.5 User reviews[173](https://www.capterra.com/p/156433/EaseCentral/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.1 User satisfaction 4.3 User reviews[266](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 3.9 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes. Best for Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution. ## User reviews Pros & cons VT Vicky T. Marketing and Special Projects Manager > "The layout is clean, and it made managing benefits and finding information much more convenient than I expected." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) VT Vicky T. Marketing and Special Projects Manager > "The biggest challenge was when I didn't know my company's specific URL or login link." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) KH Kennedy H. HR Manager > "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015) CT Callie T. Sr. HR Manager > "We did not have an integration set up with our payroll provider that caused additional manual work." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414) VT Vicky T. Marketing and Special Projects Manager > "Overall, I had a positive experience with Ease. Since it was my first exposure to the platform through my employer, there was a small..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) MB Michelle B. HR Manager > "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642) HR Haley R. Member Engagement Specialist > "The various sections were well organized and clear to understand." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113) MH Maria H. CEO > "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) VT Vicky T. Marketing and Special Projects Manager > "I liked how easy it was to navigate once I got familiar with it." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) AK Anne K. President > "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074) CR Cynthia R. Client Service Director > "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662) MM Michael M. VP of Operations > "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) CT Callie T. Sr. HR Manager > "Everything was pleasant and we never had complaints or technical problems within the company." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414) Spencer N. Producer > "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448) PA Pamela A. EB Senior Account Manager > "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or enroll..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599) TE Tiffany E. Lead Ben Admin System Specialist > "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and extreme..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447) Steve M. VP, Product and Customer Satisfaction > "The online benefits enrollment is geared to allow e-signing and it does this job well enough." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011) SN Stephen N. Director, Employee Benefits > "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572) ES Elizabeth S. Benefit Account Consultant > "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175) ND Nancy D. Operations Manager > "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426) RP Ruby P. Office Mgr > "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826) ND Nancy D. Operations Manager > "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426) MT Madison T. Benefits Administrator > "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625) AK Anne K. President > "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074) SF Shanel F. HR > "Very user friendly" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297) MF Michael F. Broker > "Weak product at the most critical parts (carrier connections), with very poor customer service." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529) KO Katie O. Vice President of Human Resources > "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539) PA Pamela A. EB Senior Account Manager > "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599) GN Gloria N. HR Manager > "Ease takes my suggestions for any type of improvement into consideration and is great on customer service." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248) Susan K. Enrollment Manager > "The carrier connections are not as extensive as some other Ben admin systems" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502) MH Maria H. CEO > "Integration with our business was seamless and had the tools we needed to set up our business and clients for success." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) NO Noah O. Principal > "We basically had to axe our contract with Ease because they could not provide timely support or keep their word." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411) SN Stephen N. Director, Employee Benefits > "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572) JT James T. OWNER > "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379) RG Regina G. Senior Account Manager > "We have no issues with setting up new clients and maintaining our clients renewals each year." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682) AS Aida S. Broker/principal > "Even when running tests there are scenarios that come up that end up in errors. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) JS Julie S. Account Executive > "Ease is a multifunctional tool that helps with all aspects of having employees. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680) MH Maria H. CEO > "Ease's support area is bare and rarely provides solutions. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) Susan K. Enrollment Manager > "The simple and quick setup process to add a new benefit offering or even a new client." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502) MH Maria H. CEO > "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) AS Andy S. Benefit Consultant > "It works for what we need on a new group for online ben admin." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353) CS Carol S. Account Manager > "The hardest part is getting clients, and their employees, to adopt and use the system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551) Victoria W. Account Executive > "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508) NO Noah O. Principal > "We also had issues with their sales team constantly nudging us to upgrade." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411) KW Kay W. Account Manager > "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211) AS Aida S. Broker/principal > "The back-end setup can be complicated and time-consuming." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) TB Tiler B. Office Admin > "I love how easy it is to use for signing up benefits." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128) MM Michael M. VP of Operations > "It literally has taken months to get a couple of the problems fixed." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) HE Hisham E. CEO > "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303) MF Michael F. Broker > "EASE charges a lot for a product that hurts brokers." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529) PJ Peggy J. Agent > "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374) JS Jeff S. President > "COMPLICATED, lacking features, PRICING." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085) PJ Peggy J. Agent > "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374) TB Tyler B. Owner > "At the end of the day EASE simply never delivered a usable platform." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416) PR Paul R. Client Solutions Executive > "Looking up benefits, employees, and rollout is a breeze with the system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222) CC Craig C. Principal > "Lack of ala-cart pricing." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357) RG Regina G. Senior Account Manager > "We handle most our our clients benefits administration in Ease and it is a user friendly system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682) AS Aida S. Broker/principal > "Training is poor on the product." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) MM Michael M. VP of Operations > "Ease has a sizeable array to choose from and I have always been able to find what I need. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) PP Parrish P. Agency Owner/Broker > "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851) RV Robert V. Employee Benefit Advisor > "I like that you can easily set up and deploy groups. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539) BW Bill W. President > "The main issue that I find with the software is that it does not connect with my insurance companies. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142) JP Joanne P. Sales Assistant > "So easy to conduct enrollments and keep health information confidential. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509) HS HANNAH S. Customer Success Manager > "Not sure I'd be able to identify any cons from a user (non-administrative) perspective." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606) JJ Jeanne J. Benefits Consultant > "By far Ease maintains to best Support Teams for any product that I have used. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416) SF Steven F. Dance Teacher > "I recently had a virus on my PC." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944) HE Hisham E. CEO > "Simplicity of navigating through the software and the onboarding process is truly excellent." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303) KG Kimberly G. Customer Service > "Support is not always helpful." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254) [View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/) TH Tracy H. HR Manager > "While there are areas of the platform that could be improved, having a single system to manage core HR and payroll functions has reduced administrative..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "There is no effective way to track employee interactions or maintain a comprehensive employee relations history within the system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "ADP Comprehensive Services has helped us centralize payroll, employee records, benefits administration, and timekeeping into a single system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "The learning management options are limited and feel outdated compared to other platforms, and the chat support has not been particularly helpful in our..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) Mallory W. Human Resources Manager > "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541) KW Kristie W. Payroll Manager > "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running previews)..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) RK Ron K. HCM Consultant > "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) JD Julie D. Payroll Specialist > "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) RK Ron K. HCM Consultant > "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our team..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) BB Britta B. Director of Finance > "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues that..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) TH Tracy H. HR Manager > "The biggest benefit has been payroll processing—it's accurate, reliable, and gives us confidence that employees are paid correctly and on time." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) LW Laura W. People Coordinator > "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) DG Denise G. HR and Payroll Manager > "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring regulatory..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860) VR Verified Reviewer HR Generalist > "Custom Reporting is difficult and you must create a ticket in order to receive customer service" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566) LW Laura W. People Coordinator > "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as well..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) VR Verified Reviewer People Operations Generalist > "Unfortunately, the issue with contacting them is a huge issue." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558) MH Mary H. HR Manager > "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) CE Courtney E. Director > "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848) RK Ron K. HCM Consultant > "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) TA Thomas A. CHRO > "Some of the custom reports are difficult to set up. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) RK Ron K. HCM Consultant > "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and leave..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) AR Amelia R. HR Director > "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470) KW Kristie W. Payroll Manager > "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) KJ Katie J. Human Resources Manager > "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase accordingly" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701) BB Britta B. Director of Finance > "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) ES Erin S. HR Generalist > "Performance area is least favorite- doesn't offer the level of customization I would prefer" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much less..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) PH Patricia H. HR Manager > "sometime the accents are a little difficult to understand, and wait time on the calls are long." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496) MC Michelle C. Human Resource Manager > "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) JA Joseph A. Operations Accountant > "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734) NQ Nadia Q. Admin and Finance manager > "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) WK William K. Senior Payroll Manager > "Too many silos, especially when dealing with tax issues" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824) EW Emily W. HR Generalist > "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is your..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) CP Cherie P. Director of People Ops > "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need to be..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068) EB Eric B. Accountant > "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038) ES Erin S. HR Generalist > "Sometimes hard to get responsiveness on service tickets-" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) BM Bridget M. Benefits Manager > "All of the core services are bundled together and this makes it more value for the money." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) HC Haydee C. HR Shared Service Center > "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821) RH Rebekah H. Compensation and Benefits Manager > "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242) NQ Nadia Q. Admin and Finance manager > "The agent are not good response, there its not personal service, multiple contacts" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) MH Mary H. HR Manager > "Expert support, streamlined payroll, employee self-service, benefits administration." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) LB Lisa B. Payroll Manager > "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your setup..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) RT Randy T. CFO > "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few minutes to..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283) MW Meredith W. Director, Human Resources > "In many instances, I feel that the staff on my account are soldiers not partners." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) MW Meredith W. Director, Human Resources > "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) IM Ilona M. Managing Director > "Organization of reports is a bit confusing." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879) JR Josette R. Sr. Payroll Specialist > "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934) AB Amy B. HR Manager > "Hard to reach customer support when needed" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096) CC Cory C. Sr Director of HR and Professional Development > "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) KC Kelsey C. Office Manager > "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319) JB Jacqueline B. Payroll Technician > "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information half..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653) RK Ron K. HCM Consultant > "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) LY Lexi Y. HRIS Manager > "We have had negative experiences with other service teams, though." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681) SW Sara W. Sr. Payroll Specialist > "The system has amazing features and a great payroll system that is customizable." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097) BM Becky M. Director of Business Applications > "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447) BB Britta B. Director of Finance > "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) DM Denisse M. HR Manager > "File feeds also take way too long to set up and fix if any issues arise." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488) LW Laura W. People Coordinator > "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise it..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) EW Emily W. HR Generalist > "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) AL Angela L. VP > "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140) AH Allison H. Corporate Accountant > "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640) SB Sydney B. People Operations Lead > "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129) BJH Bobbi Jo H. Director of People and Culture > "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491) JD Julie D. Payroll Specialist > "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) EC Erika C. CFO > "Scheduling module is not up to my expectations, does not have the functionalities we need" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509) BM Bridget M. Benefits Manager > "The employee management is better as well." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) LB Lisa B. Payroll Manager > "The customer service in the aspect of not being able to reach your team directly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) NQ Nadia Q. Admin and Finance manager > "I like the friendly platoform but need more tutorials videos for users" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) PC Paula C. HR Generalist > "I can not think of any down side to the service." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) HH Hector H. Payroll > "How ADP keeps updating to give the customer easy and better access to ADP" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275) PN Phuong N. Payroll Manager > "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936) JM Jose M. Finance HR Director > "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting, etc.)..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) PC Paula C. HR Generalist > "It makes it easy for employees that have questions to reach out and get precise answers quickly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) SL Shoua L. HR Assistant > "I did not like that this software could not allow multiple tabs, which meant if you were in the middle of doing something but had to check on something..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4563347) CC Cheena C. Director, Compensation and Benefits > "Having a dedicated team makes a difference to me versus calling an 800 number." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301) ST Shannon T. Sr. HR Generalist > "That fact that it is not very customizable to some of our needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6007011) SC Susan C. Chief People Officer > "You clearly focus on the quality of your hire, to ensure that our support is top notch." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748688) LH Lauren H. Membership coordinator > "A lot of bug problems and refreshing needed to use the app" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135) [View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) ## User interface [Ease](https://www.capterra.com/p/156433/EaseCentral/) 4.49 (173) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) 4.29 (266) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Ease 27/50 - ACA Reporting - Activity Dashboard - AI Copilot - API - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Configurable Workflow - Customizable Reports - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management - Employee Onboarding - Employee Portal - Employee Self Service - FMLA Administration - Generative AI - Health Insurance Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment - Payroll Management - Performance Management - Provider Management - Real-Time Reporting - Recruitment Management - Reminders - Reporting/Analytics - Reporting & Statistics - Retirement Plan Management - Self Service Portal - Sick Leave Tracking - Third-Party Integrations - Time Off Requests - Timesheet Management - Training Management [See all features](https://www.capterra.com/p/156433/EaseCentral/#features) ADP Comprehensive Services Top features 37/50 - ACA Reporting - Activity Dashboard - AI Copilot - API - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Configurable Workflow - Customizable Reports - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management - Employee Onboarding - Employee Portal - Employee Self Service - FMLA Administration - Generative AI - Health Insurance Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment - Payroll Management - Performance Management - Provider Management - Real-Time Reporting - Recruitment Management - Reminders - Reporting/Analytics - Reporting & Statistics - Retirement Plan Management - Self Service Portal - Sick Leave Tracking - Third-Party Integrations - Time Off Requests - Timesheet Management - Training Management [See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features) ### Recognition Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to ADP Comprehensive Services ### Deployment & support Ease Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Comprehensive Services Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Ease - By Enrollease - Located in United States - Founded in 2015 ADP Comprehensive Services - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/156433-172127/EaseCentral-vs-Rippling) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-156433/WebPay-vs-EaseCentral) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-156433/Paycom-vs-EaseCentral) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113109-156433/ADP-TotalSource-vs-EaseCentral) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.3 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-156433/BambooHR-vs-EaseCentral) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-156433/WorkforceNow-vs-EaseCentral) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-175840/Gusto-vs-ADP-Comprehensive-Services)