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Cafes, restaurants, retailers, health care, security, hospitality, education facilities and any other business with hourly employees.
Deputy serves the following industries; hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and any other industries that have a need to manage hourly workers.
Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.
It is ridiculously glitchy. I don't know how many schedules have been messed up because it will incorrectly mark blocked out days after refreshing which causes confusion and more work later on.
The ease of setting up different schedules is great and all my employees were able to quickly set up their profiles and were able to use the app with ease.
You can't use OpenSimSim on your phone, which is really too bad.
Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program.
The thing that I struggle with the most with the app is adjusting my schedule for multiple days.
The transition over to Opensimsim was seamless. The best part has been watching the platform evolve and improve.
Inputting availabilities are a pain has you can only select day by day and I would prefer having a my availability weekly spread to check I have inputted the information correctly.
On top of this it gives great information on both individual, location and total staff costs, which is very useful when planning for the future.
Sometimes lags in the data makes it difficult to clock time accurately. Also transferring incident reports could be made easier.
Deputy has been the best in delivering their promises. Their interface is amazing and simple to use.
I truly get frustrated when it automatically adds your 30 min break if you did not take one.
It just has made the scheduling of staff and time sheet records so quick and easy. The team continuous improvements of the package is fantastic, already making an awesome package better.
Intergrating other financial applications was difficult.
This is just great software to manage staff scheduling it's just so easy. It has some great reports for costings too.
You have to pay a monthly fee for yourself as an admin user even if you don't input any of your shift info into Deputy and there is also a minimum spend which they only mention in the small print.
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