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Cafes, restaurants, retailers, health care, security, hospitality, education facilities and any other business with hourly employees.
Factorial specializes in helping small- and medium-sized businesses.
Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.
It is ridiculously glitchy. I don't know how many schedules have been messed up because it will incorrectly mark blocked out days after refreshing which causes confusion and more work later on.
The ease of setting up different schedules is great and all my employees were able to quickly set up their profiles and were able to use the app with ease.
You can't use OpenSimSim on your phone, which is really too bad.
Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program.
The thing that I struggle with the most with the app is adjusting my schedule for multiple days.
The transition over to Opensimsim was seamless. The best part has been watching the platform evolve and improve.
Inputting availabilities are a pain has you can only select day by day and I would prefer having a my availability weekly spread to check I have inputted the information correctly.
In this software I really appreciated its simplicity and its pleasant and aesthetic design it is easy to use and to administer.
Customer service is unprofessional and unsatisfactory.
Some of the great features you can enjoy using these apps are Goals, reviews, surveys, training and etc. Another superb plus point is users can integrate the mailboxes, including outlook.
Support is useless, if they respond at all. Our account handler keeps sending us PDFs to get us to pay more.
Has great features and really easy to understand the whole points. Training a new comer employee with this product helps a lot as it can show every process step by step, which we loved.
The disadvantage I noticed is that the mobile version sometimes bugs.
In this software I really liked its pleasant design and its simplicity, and it is also easy to use and administer.
So far, I did not experience any issues, since I have been using limited features yet but there are many other areas to capitalize on.
Prioritize real-user-identified key features according to your needs to find your best fit.
SocialSchedules
Factorial
Top FeaturesSocialSchedules
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Factorial
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