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Dayforce is used by organizations in a variety of industries with anywhere from 100 to 12,000+ employees.
Cafes, restaurants, retailers, health care, security, hospitality, education facilities and any other business with hourly employees.
Over all it has been great. We have had great experiences especially with the Ceridian support team.
WFM reporting not that accurate if there is no pay in timesheet, no show in employee attendance, no records can be found in report with WFM.
They like the ability to have information and access at their fingertips as do I. Thank you Ceridian.
We are just disappointed that we did not get this information/recommendations from our implementation team.
Overall, Dayforce is a great system that allows for a good amount of customization throughout the platform, they are constantly releasing new modules and items to make the system better each year.
It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.
The Benefits platform is adaptable and can be configured for complex benefits. I love the ability to have Ceridian send the carrier files.
The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce.
Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.
It is ridiculously glitchy. I don't know how many schedules have been messed up because it will incorrectly mark blocked out days after refreshing which causes confusion and more work later on.
The ease of setting up different schedules is great and all my employees were able to quickly set up their profiles and were able to use the app with ease.
You can't use OpenSimSim on your phone, which is really too bad.
Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program.
The thing that I struggle with the most with the app is adjusting my schedule for multiple days.
The transition over to Opensimsim was seamless. The best part has been watching the platform evolve and improve.
Inputting availabilities are a pain has you can only select day by day and I would prefer having a my availability weekly spread to check I have inputted the information correctly.
Speaker 1: Hi, my name is Lindsay. I'm a brand ambassador. I give Dayforce a three-out-of-five star rating. For more reviews like this click the link below. Using Dayforce helps keep track of when and who is showing up to each event. So when a brand ambassador is there, they will clock that time. When they leave, they clock that time. And any additional hours would also be clocked, including any type of market research like demographics, geographics, and the standard area of time that was used in the location of the event. Thing I like most about Dayforce, is that it's pretty easy to use. There's not a lot of training involved. And at the end of the year, you can simply go in and get your tax return. You wouldn't even need to print it, because you'll have it right there. The thing I like least about Dayforce, is it's too easily manipulated. So if you're using it on a mobile in a browser, if you go back, you would have to input all the information for a time card again. I find that really annoying. I feel like it should automatically save and it should be a little more user-friendly at this point. I have been using Dayforce for a really long time. And I think personally that it was easier to use before it became a huge brand.
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