# Compare Klaviyo vs Project Broadcast 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Klaviyo and Project Broadcast based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156699-10015149/Klaviyo-vs-Project-Broadcast

---

# Klaviyo vs Project Broadcast Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KlaviyoProject Broadcast2/4 selected

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.6 (528)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

[## Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.6 (528)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [528 reviews](#user-reviews)

Positive

502

Neutral

20

Negative

6

[## Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

BW

SN

Based on [647 reviews](#user-reviews)

Positive

644

Neutral

1

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 6,493 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

SMS Messaging

4.3

Mass Texting

4.5

Campaign Scheduling

4.8

Message Personalization

4.8

Scheduled Messaging

4.8

88%Fit

High performer

Feature ratings

SMS Messaging

4.8

Mass Texting

4.9

Campaign Scheduling

4.8

Message Personalization

4.8

Scheduled Messaging

4.9

User satisfaction

User satisfaction

4.6

User reviews[528](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.9

User reviews[647](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$20Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Klaviyo serves B2C businesses of all sizes with 400+ native integrations, including Shopify, WooCommerce, Magento, Salesforce Commerce Cloud, Square Online, Mindbody, and more.

Best for

Businesses looking to maximize their customer engagement and leverage the power of SMS / text message marketing.

## User reviews

Pros & cons

LW

Lee W.

Owner

> "Easy ability to see how much money generated for each email sent, good visibility of who opened emails and who was active on the site and how long..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7077455)

Dan J.

Lead Strategist, Designer

> "They've continued to add features to try and justify the costs, but it gets harder to keep up as a small business."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7115526)

VR

Verified Reviewer

Digital and Marketing senior specialist

> "During my time at Playmaker and Reper International, I’ve utilized Klaviyo to bridge the gap between complex data and personalized customer..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7114621)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "Reporting is clunky and the UI buries things that should be front and center."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7128746)

Cody A.

President

> "You can make an infinite number of email flows, campaigns, text campaigns, form, etc."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7143026)

Doga I.

Director

> "Some features are not available for every account/business."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7096566)

Linda S.

CEO Founder

> "As an agency, the majority of our clients use Klaviyo, so I’ve had extensive hands-on experience with it across a wide range of ecommerce brands..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7134527)

VR

Verified Reviewer

Marketing

> "The recent price increases have come unexpectedly where they now charge for x amount of profiles, this wasn't something we expected when we renewed..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6857226)

Elena D.

Marketing Manager

> "It provides a lot of emails templates and a lot of drag sections to quick launch a Email marketing campaign and also you could design workflows to..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6686651)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "The UX and support don't match what you're paying at scale."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7128746)

Sam Z.

Director Of Marketing And DTC

> "Klaviyo remains the easiest way for marketers to easily segment, personalize, and create behavior based automations."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7058703)

KC

Katie C.

Email Team LEad

> "Cost and pricing structure are not my favorite."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6813794)

OC

Owen C.

MD

> "its huge amount of integrations with a range of ecommerce platforms, specifically in our case the tight integration with Shopify, helping us to..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6497002)

ZP

Zenia P.

Marketing Coordinator

> "Also, it bills based on profiles, and takes ALL profiles from your Woocommerce account whether they're signed up for email or not. When I made..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4873198)

Kennedy K.

freelancer

> "The thing I love is how powerful the tool is in terms of email marketing and how it can be easily integrated with big platforms such as Shopify and..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6689292)

GD

Grant D.

Production and Product Line Manager formerly Marketing and Web Manager

> "A bit pricy and tiers and auto upgrades take a while to get used to"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6572455)

RO

Ricki O.

Owner

> "Klaviyo's best features include: 1) creating targeted campaigns and automating email workflows 2) detailed insights into email performance to be..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6551659)

Raphael F.

Head of Ecommerce

> "It's a bit abusive even though the service is great."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6860235)

VR

Verified Reviewer

Digital and Marketing senior specialist

> "Being Klaviyo certified, I’ve seen firsthand how their predictive analytics and behavioral "Flows" outperform basic newsletters."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7114621)

VR

Verified Reviewer

Chief of Staff

> "The interface can feel dense at first."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6823065)

IS

Ilayda S.

Marketing Director

> "It’s improved email open rates and resulted in more sales as we can send our fashion customers targetted promotions and keep them engaged with new..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6783045)

Joseph E.

Ecommerce and IT Manager

> "I don't like the pricing structure for a lot of it."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7038090)

DANIEL V.

Consultor

> "I have several clients with whom I have implemented the tool and at least 40% of sales are thanks to the flows, registration pages and campaigns..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6483491)

AW

Adam W.

eCommerce

> "The import from mailchimp was a bit of a hassle, and the sync between Klaviyo and Shopify has some unexpected issues that crop up, but that's..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4821411)

SO

Sophie O.

Head of ecommerce

> "More and more start-ups are launching complementary services to Klaviyo, such as Wax (Whatsapp solution) and Loyoly (loyalty program), so we've..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6728534)

Raphael F.

Head of Ecommerce

> "We didn't appreciate the drastic price increase last year in 2024."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6860235)

RO

Ricki O.

Owner

> "Its powerful segmentation and automation tools allow me to create highly targeted and personalized email campaigns."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6551659)

Cody A.

President

> "Their pricing is honestly insane."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7143026)

VR

Verified Reviewer

Marketing

> "They host weekly webinars, which are usually worthwhile and useful for the team to attend to learn about email marketing best practices."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6857226)

SK

Sabri K.

does not refund money

> "We canceled a plan by mistake, they do not take it back and do not give refunds"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6359313)

LE

Lindsey E.

Owner - Head Designer

> "I love the ease of connecting Klaviyo to my Shopify store and other apps."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7090949)

KM

Kortney M.

Owner

> "The cost was getting high especially for a small list. And the support was not always available straight away"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6665441)

AW

Angela W.

Graphic Designer

> "We’ve seen better engagement, stronger results, and feel much more confident in our marketing since using Klaviyo."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7075018)

IA

Isaac A.

Student

> "The only bad thing I found about this tool was that as the number of subscribers increased, the cost of Klaviyo also increased considerably, which..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4907836)

JV

Jeannie V.

Operations Manager

> "Klaviyo has got some major perks—think advanced segmentation, in-depth analytics, and automation that’s perfect for eCommerce."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6541060)

MB

Miriam B.

Administrator

> "It was pretty complicated to manage the email domain switch."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6752033)

KK

Kevin K.

Marketing Manager

> "The flow builder is powerful, flexible, and ideal for organizations that rely on data-driven automation."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7045217)

AS

Allison S.

Email Designer

> "It could take a while for the support team to understand what I was asking for help with."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6564905)

Kennedy K.

freelancer

> "It has been the best which has helped me in my journey to e-commerce and selling online, thus bridging the gap between me and my customers."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6689292)

JF

Jonah F.

Manager of Product Development and Business Operations

> "We experienced issues with contacts being overwritten when multiple sign-ups/subscriptions came through the same form."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6234071)

Samuel A.

Digital marketing manager

> "I enjoyed using Klaviyo especially for email marketing, it's easy integration with website to interact with signups makes a great option for me"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6652553)

Bo K.

Customer Service Ambassador

> "Has lots of reporting and analytics features but customizing them are not so practical, high management might not see them appealing."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6019114)

Doga I.

Director

> "Best email marketing platform for D2C ecommerce businesses."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7096566)

TA

Trevor A.

Owner

> "The lack of human response when you have an issue, while paying a premium price, makes us not want to recommend Klaviyo to any of our clients."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___5062600)

RG

Rob G.

CEO

> "good email campaigns with automation, easy to setup flows, integration with ecommerce stores worked well."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7006781)

SR

Steve R.

Digital Producer

> "Klaviyo list management is also poor, and like some other platforms (seems to be a trend), Klaviyo gears the system towards pushing you to pay for..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3934652)

JN

Joshua N.

Application Specialist

> "Especially during the tough times of retail trade we have found it very successful in assisting with our conversion and driving traffic into our..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6366295)

MV

Mariana V.

Social media lead

> "It is a little more expensive than other similar tools."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6810154)

VR

Verified Reviewer

CEO

> "I've used it for multiple clients and it's a very powerful and reliable app. If you've got the budget - go for it. If you're on a tight budget -..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6621821)

LC

Lataysha C.

Owner

> "My overall experience has been difficult to where I’ve used it and gave up on understanding it."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6768547)

MK

Madhura K.

Marketing Strategist

> "It’s a very good integration and this AI was able to capture the essence of our branding very well in a couple tryouts."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6367231)

KV

Katya V.

Developer

> "We had to download a separate integration tool and were still unable to integrate the emails without the automatic double confirmation email (even..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4159014)

SW

Simona W.

Head of marketing

> "For the structure our emails, Klaviyo has been an effective tool."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6862781)

SR

Steve R.

Digital Producer

> "Basic requirements for flows are unnecessarily difficult to implement. When you contact Klaviyo support, staff gives information that contradicts..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3934652)

Linda S.

CEO Founder

> "I’ve been using the platform for around 8–10 years, so I have a strong understanding of how it works and what it can do."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7134527)

NA

Ndifon A.

Founder and CEO

> "It's a significant drawback, especially for small businesses or those with limited budgets."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6008250)

JM

Javier M.

Project Manager

> "Flows are easy to create, user profiles are really complete with all the info on a specific contact (if you have an ecommerce integration active)"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6504218)

VR

Verified Reviewer

Eigenaar

> "Klaviyo keeps deducting money from our creditcard"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6133256)

IA

Isaac A.

Student

> "In addition, thanks to its advanced segmentation system, I was able to reach my target audience precisely, obtaining a higher opening and..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4907836)

John S.

Social Media Consultant

> "One potential downside of this platform is its pricing structure. While there is a free version of Klaviyo available, the more advanced features..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4607346)

CL

Carissa L.

Marketing and Sales Manager

> "I really like the ease of use with Klaviyo and how they are constantly updating and releasing new features like Ai components"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6825703)

MC

Maria C.

Sales Executive

> "It's frustrating when Klaviyo slows down and we have to start over from scratch after making edits, especially if the Email we're creating has a..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4679341)

Bo K.

Customer Service Ambassador

> "Klaviyo could be the best when it comes to behaviour based automations especially building customer profiles and targets the correct customers when..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6019114)

Md R.

Graphics Designe

> "I don't like Klaviyo campaign system it's take some times"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4821612)

BJ

Brittany J.

Operations Manager

> "I like that it has so many features that are one or two clicks to implement, like the follow up email feature."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6778473)

RR

Ricardo R.

Marketing

> "Can get expensive, especially if using old email lists."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6292703)

Bill L.

Vice President of Sales and Operations

> "We like how the data graphs."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7089137)

JP

Juliette P.

CEO

> "Klaviyo is a little expensive compared to sendinblue that we used before."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6007467)

SL

Suzanne L.

Head of CRM

> "Great functionality for building automations"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6839745)

MO

Maria O.

Growth Hacking Analyst

> "It has some essential features in a small letter size which is complicated and complex to read; sometimes it isn't as intuitive as you would like..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3685319)

SB

Sam B.

E-Commerce Manager

> "It integrates with Shopify remarkably well, and creating workflows via Shopify is very easy."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6746071)

GN

Gerald N.

Marketing

> "It's starting to get super expensive as our list grows."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6249682)

IL

Isaac L.

Director of Sales and Business Development

> "Their company continually develops new products that help merchants achieve greater success."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6859213)

TB

Tanya B.

CRM Manager

> "You cannot add users to a list based on their engagement actions in a workflow."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3547680)

MK

Madhura K.

Marketing Strategist

> "I love how Klaviyo not only focuses on triggered flows and campaigns but sms too."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6367231)

VR

Verified Reviewer

Owner

> "I didn't know anything about email marketing before using Klaviyo."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6043278)

SL

Suzanne L.

Head of CRM

> "Frequent platform updates bringing new and improved capabilities"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6839745)

KN

Kyle N.

Owner

> "It is a lot of work and their support is very limited."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6296706)

NM

Natasha M.

Controller

> "Syncs to Shopify and has good reporting."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6824030)

Ben U.

CTO

> "a bit expensive if you dont know what your doing."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6060970)

[View Reviews](https://www.capterra.com/p/156699/Klaviyo/reviews/)

BW

Brenda W.

Independent Pampered Chef Consultant

> "PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

TL

Tiffany L.

Beauty Consultant

> "I was using a different service for the past couple of months & I had a separate number, but I couldnt see or control the..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6567674)

SN

Sabrina N.

Director

> "I also love how it can be scheduled so it dont matter what time I'm working I can get things done. When I've had issues I..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7112726)

KT

Karen T.

Independent Sales Director

> "I used a different provider before and it came to my attention that about half weren’t actually receiving my texts, so while PB..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6492245)

SN

Sabrina N.

Director

> "I like how they have many options to make sending out bulk messages to my customers easier."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7112726)

LS

Leanna S.

Independent Consultant

> "I don’t like that I cannot like/heart texts from customers just to confirm I received it without using another text. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6656789)

AG

Andrea G.

Infidelity Coach

> "I didn't have a text service before and I'm excited to integrate one into my small business to help grow and reach more people."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7059233)

PH

Pamela H.

Independent Consultant

> "Sometimes my scheduled posts take longer than predicted to send, and on occasion was delivered late."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6546891)

LS

Lauren S.

Owner of social Selling Business

> "Great app to use for networking and connecting with leads Which allows me to let my business run on auto pilot and work on other..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6575728)

AS

Amanda S.

Brand Partner

> "When messages fail to send, the error messages are confusing and I often don't know what they mean."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6374791)

SM

Stacy M.

Independent consultant

> "My overall experience has been excellent I’ve used it daily since joining and it is made messaging my customers a lot easier and..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7042723)

SW

Stephanie W.

Independent Beauty Consultant

> "That customers were confused with messages not coming from my regular mobile phone number."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6653438)

BW

Brenda W.

Independent Pampered Chef Consultant

> "I have no need to get an additional phone for my business thru my mobile carrier and keeps my private number private. Plus I..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

AK

Angie K.

Owner

> "I can't use PB as a verification number for things like FB and such as it won't allow text messages from those types of things..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6256932)

IR

Irina R.

solo

> "As the owner of Sourdough Circle Micro-Bakery, I’ve found Project Broadcast incredibly helpful for staying connected with my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7033680)

CB

Catherine B.

Independent sales consultant

> "I noticed certain actions aren’t available on phones vs a laptop."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6672190)

KW

Kim W.

Team Leader

> "Being able to schedule my messages, even my replies can be scheduled which is key for me because I work odd hrs."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6404000)

NB

Nicole B.

Owner

> "You can never pause your account or downgrade or you lose all your credits."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6767825)

TLP

Terri Lee P.

Owner

> "I also love that there is an app for my phone so I can do it on the fly."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7065370)

DP

Danyelle P.

Consultant

> "I can't use my personal number to send the texts"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6493582)

JW

Jennifer W.

Star Consultant

> "PB has been a total game changer for my business and the number of people I need to reach that may not always be tuned into my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6674770)

AF

Amy F.

Manager

> "I want to have all my prospects saved in one application and now I can't."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6609598)

KW

Kate W.

Owner

> "I love that it helps me keep all of the customers messages in one app as opposed to taking over my text messages."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6628543)

TS

Tonia S.

CEO

> "I tried to pause an automated text to a group of people due to the holiday and if there was the option to do that I couldn’t..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6101054)

SY

Shelly Y.

Consultant

> "I love that I have an exact spot for all my business messages and they can all go at once and not clog up my personal feed with..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6789941)

HM

Hannah M.

Influencer

> "It doesn’t open the chats the way I expected"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683985)

TLP

Terri Lee P.

Owner

> "I love the ease of sending out messages to my entire team with one simple set up."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7065370)

PA

Phyllis A.

Self Employed

> "Doesn’t allow for 3 way messaging if someone decides to add a person it separates the message."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6079381)

HM

Hannah M.

Influencer

> "I am using project broadcast for my business and I’m able to check back in with people easier by scheduling messages"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683985)

NB

Nicole B.

Owner

> "Have to keep paying every month or you lose them."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6767825)

SM

Stacy M.

Independent consultant

> "I was able to upload all my contacts and start sending messages immediately."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7042723)

CA

Chelsea A.

Director

> "Having a lot of unsent messages so far with no justification"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6369145)

RT

Rachel T.

Owner

> "My favorite is creating messages for my customers, then scheduling them to send whenever I want!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6784576)

SC

Sonya C.

Network Marketing Professional

> "It can be difficult to sort through to see what you want."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6583083)

KL

Kristie L.

Owner

> "The ability to include pictures, links and really customize."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6710544)

SS

Sara S.

Virtual Technician and Assistant

> "I don’t care for the fact that there are some words that would mark a message as “spam”, & then the message won’t be sent out."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290565)

LB

Laura B.

Independent Certified Health Coach

> "I can schedule in advance, never miss a birthday or client anniversary celebration, the support is amazing and the tool gives me..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6054593)

CR

Carina R.

Consultant

> "I cant find how to pay my bill."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683214)

NC

Nora C.

Independent Sales Consultant

> "It allows me to use the time I would be using texting follow ups, host coaching, bookings, etc every single customer, hostess,..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269119)

TL

Tracy L.

seint artist

> "does not send me text to update if out of credits and scheduled messages will not be sent"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6192906)

NB

Nicole B.

Independent Beauty Consultant

> "I do like the overall idea and quality of pb that I have actually suggested it to family members for kids going to college and..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6202856)

SC

Sonya C.

Network Marketing Professional

> "I got orders from people who dont always order."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6583083)

AC

Amy C.

CEO

> "I can also set messages to go out on dates and times that I have already set, so my campaigns run smooth, and the schedule..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6119839)

CE

Cheryl E.

Independent consultant

> "Cost factor. But nothing is free these days"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6778469)

CK

Cheryl K.

Director

> "I love being able to send a personalized message to all my clients (currently 200+) in one click, I love the AI feature and the..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6208824)

AR

Anna R.

volunteer coordinator

> "the set up is sometime difficult to manage. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6762935)

CD

Constance D.

Consultant

> "I use project broadcast for all of my customer communication and it makes it so much easier."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6598787)

RP

Rachael P.

Wellness Consultant

> "Occasional glitches that dumped my messages while I was creating/writing in the app."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6176781)

SC

Susan C.

Independent Consultant

> "It’s such a great tool and has helped me reach my customers easier and I’m able to offer so much more using Project Broadcast"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6374372)

JL

Jody L.

Senior Exec Manager

> "I'm just alittle confused about how to add credits and how many credits I use each time I send a text."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6141323)

ED

Elizabeth D.

Director

> "Seamless connections; first class customer service. Since using PB I have doubled the conversations with my customers!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6690333)

BN

Brooke N.

Independent beauty consultant

> "Every once in a while there will be errors in sending messages but I know it’s on the carriers not on PB."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6110068)

MT

Michelle T.

Owner

> "The attendance at my live, and online events has gone up dramatically because of my ability to schedule reminders and pre-event..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6208059)

HP

Heather P.

Owner

> "I can't imagine how much harder it would be to mass communicate with my customer and team without Project Broadcast."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6023434)

AF

April F.

Pampered Chef Consultant

> "It saves me ALOT of time in communicating to all my party guests and hosts!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6732319)

CM

Christie M.

Senior Director

> "If I use it as much as I would like, it becomes a bit too pricey for my budget."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269256)

KM

Keith M.

Chief Cook and Bottle Washer

> "How quick and easy I can send basic information messages to my clients and if I want to I can get more elaborate with landing..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6079480)

TS

Tracy S.

Executive National Vice President

> "Not integrated with my company contacts and have to update each month."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6050652)

BW

Brenda W.

Independent Pampered Chef Consultant

> "I've been using PB for a few weeks and so far it's lead to more engagement with potential customers."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

DE

Debi E.

Owner

> "Message rejections can be challenging to figure out exactly what be changed to make it process"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6079217)

WS

Wendy S.

Independent Designer

> "Project Broadcast has simplified my life regarding tracking and organizing my contacts and scheduling my messages and events."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6093434)

DF

Diane F.

Independent Stylist

> "I dont like that u cant put subscription on hold for a month without losing all credits on account"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6249367)

CS

Cindy S.

Independent Consultant

> "I can easily message 50 people in just minutes with new sales and offers, compared to all the time I used to copy and paste."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6035694)

KM

Kelli M.

Independent consultant

> "I can’t contact a house phone when we are having a sale"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6132230)

HN

Heidi N.

Advanced Director PC Consultant

> "I love it for my customer service follow ups, and to send thank you messages for orders, and sales messages when sales are..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6293807)

CR

Carrie R.

Pampered Chef consultant

> "I would never be able to keep my customer service up the way I do with PB"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6192676)

LS

Leanna S.

Independent Consultant

> "It has allowed my small, part-time business to be manageable."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6656789)

AL

Amy L.

Independent Consultant

> "I would not be able to follow up with my customers in a timely fashion if I didn’t have it."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6176543)

EW

Erin W.

Scentsy independent consultant

> "Project Broadcast has been great for keeping in touch with my team and my customers"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6802375)

TF

Tara F.

Advanced Director

> "Some cell carriers are a challenge to get messages through"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6135460)

PH

Patricia H.

Independent Sales Director

> "Helping me streamline my Business, reaching my Team and Customers!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6493339)

Cleta C.

Independent Sales Director

> "Having to buy credits so often when I run out during the month."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6200906)

RG

Rosie G.

Co-owner

> "Helps make business more organized and helps me stay on top of it"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6475666)

RP

Rami P.

Independent Seint Beauty artist

> "I just got lazy being able to do that with my cell phone service SMS. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6257140)

CM

Charity M.

Independent Consultant

> "It allows us to quickly send and schedule messages or sets of messages to best serve our customers."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285246)

JP

Joell P.

Manager

> "Cannot send email campaigns only a text."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6091320)

LS

Liz S.

wellness advocate

> "I like the ease of being able to send a message out to my clients quickly, and also setup key words to guide them to documents..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263286)

CO

Claudine O.

Consultant

> "Consumers are reluctant to opt in to receive additional information through links."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6234811)

AF

Andrea F.

Brand Manager

> "Project broadcast allows me to follow up with customers so much easier."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6369156)

CY

Cassie Y.

Sales Director Beauty Consultant

> "Some times it's difficult to clear notifications."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6125389)

[View Reviews](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

## User interface

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

4.64 (528)

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)

4.88 (647)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Klaviyo

Top features

32/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/156699/Klaviyo/#features)

Project Broadcast

27/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/10015149/Project-Broadcast/#features)

### Recognition

Klaviyo is recognized as a top-rated tool in 5 Capterra Shortlist reports

Project Broadcast is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Klaviyo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Project Broadcast

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Klaviyo

-   By Klaviyo
-   Located in United States
-   Founded in 2012

Project Broadcast

-   By Project Broadcast
-   Located in United States
-   Founded in

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[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.64 (528)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

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4.6

[View full comparison](https://www.capterra.com/compare/136603-156699/MailerLite-vs-Klaviyo)

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.88 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

vs

[LabsMobile](https://www.capterra.com/p/10029040/LabsMobile/)[4.73 (44)](https://www.capterra.com/p/10029040/LabsMobile/#reviews)

$21/month

Price

Contact vendor for pricing

4.7

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/10015149-10029040/Project-Broadcast-vs-LabsMobile)

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.64 (528)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$20/month

Price

$15/month

4.6

Features

4.5

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-156699/ActiveCampaign-vs-Klaviyo)

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.88 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

vs

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

$21/month

Price

$0.0079

4.7

Features

4.5

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/180158-10015149/Twilio-Communications-Platform-vs-Project-Broadcast)

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.64 (528)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$20/month

Price

$12/month

4.6

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-156699/Constant-Contact-vs-Klaviyo)

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.88 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

vs

[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.44 (253)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

$21/month

Price

$25/month

4.7

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/145848-10015149/Ez-Texting-vs-Project-Broadcast)