---
title: "Compare Klaviyo vs Microsoft Outlook 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Klaviyo and Microsoft Outlook based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/156699-227138/Klaviyo-vs-Microsoft-Outlook"
page_type: "comparison"
language: "en"
---

# Klaviyo vs Microsoft Outlook Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KlaviyoMicrosoft Outlook2/4 selected

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

[## Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [539 reviews](#user-reviews)

Positive

511

Neutral

21

Negative

7

[## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [2,522 reviews](#user-reviews)

Positive

2,322

Neutral

153

Negative

47

## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile App

NA

Inbox Management

\--

Email Distribution

4.5

Email Monitoring

5.0

Access Controls/Permissions

\--

63%Fit

Missing features

Feature ratings

Mobile App

4.6

Inbox Management

4.6

Email Distribution

NA

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.6

User reviews[539](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[2,522](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$20Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Klaviyo serves B2C businesses of all sizes with 400+ native integrations, including Shopify, WooCommerce, Magento, Salesforce Commerce Cloud, Square Online, Mindbody, and more.

Best for

Students and professionals, businesses of all sizes, educational institutions, etc.

## User reviews

Pros & cons

DN

Dmytro N.

CEO

> "Klaviyo deep data integration allows us to track exact customer behavior and trigger precise email campaigns based on purchase history,..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7151543)

Dan J.

Lead Strategist, Designer

> "They've continued to add features to try and justify the costs, but it gets harder to keep up as a small business."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7115526)

DN

Dmytro N.

CEO

> "It gives us deep insights into customer behavior and allows us to build complex, high-converting automated flows that consistently..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7151543)

AD

Alexandre D.

Secretary General

> "Customer support is quick, however at the peak time it is sometimes slow which is frustrating for troubleshooting."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7175900)

VR

Verified Reviewer

Digital and Marketing senior specialist

> "During my time at Playmaker and Reper International, I’ve utilized Klaviyo to bridge the gap between complex data and personalized..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7114621)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "Reporting is clunky and the UI buries things that should be front and center."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7128746)

AD

Alexandre D.

Secretary General

> "It is an excellent solution for an IT related business such as ours where security and organization matter, but may not be worth the..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7175900)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "The UX and support don't match what you're paying at scale."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7128746)

Cody A.

President

> "You can make an infinite number of email flows, campaigns, text campaigns, form, etc."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7143026)

Doga I.

Director

> "Some features are not available for every account/business."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7096566)

Linda S.

CEO Founder

> "As an agency, the majority of our clients use Klaviyo, so I’ve had extensive hands-on experience with it across a wide range of ecommerce..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7134527)

VR

Verified Reviewer

Marketing

> "The recent price increases have come unexpectedly where they now charge for x amount of profiles, this wasn't something we expected when..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6857226)

LW

Lee W.

Owner

> "Easy ability to see how much money generated for each email sent, good visibility of who opened emails and who was active on the site and..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7077455)

GD

Grant D.

Production and Product Line Manager formerly Marketing and Web Manager

> "A bit pricy and tiers and auto upgrades take a while to get used to"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6572455)

Elena D.

Marketing Manager

> "It provides a lot of emails templates and a lot of drag sections to quick launch a Email marketing campaign and also you could design..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6686651)

Joseph E.

Ecommerce and IT Manager

> "I don't like the pricing structure for a lot of it."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7038090)

OC

Owen C.

MD

> "its huge amount of integrations with a range of ecommerce platforms, specifically in our case the tight integration with Shopify, helping..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6497002)

Cody A.

President

> "Their pricing is honestly insane."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7143026)

Kennedy K.

freelancer

> "The thing I love is how powerful the tool is in terms of email marketing and how it can be easily integrated with big platforms such as..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6689292)

KM

Kortney M.

Owner

> "The cost was getting high especially for a small list. And the support was not always available straight away"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6665441)

RO

Ricki O.

Owner

> "Klaviyo's best features include: 1) creating targeted campaigns and automating email workflows 2) detailed insights into email..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6551659)

KC

Katie C.

Email Team LEad

> "Cost and pricing structure are not my favorite."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6813794)

VR

Verified Reviewer

Digital and Marketing senior specialist

> "Being Klaviyo certified, I’ve seen firsthand how their predictive analytics and behavioral "Flows" outperform basic newsletters."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7114621)

MB

Miriam B.

Administrator

> "It was pretty complicated to manage the email domain switch."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6752033)

IS

Ilayda S.

Marketing Director

> "It’s improved email open rates and resulted in more sales as we can send our fashion customers targetted promotions and keep them engaged..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6783045)

AS

Allison S.

Email Designer

> "It could take a while for the support team to understand what I was asking for help with."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6564905)

SO

Sophie O.

Head of ecommerce

> "More and more start-ups are launching complementary services to Klaviyo, such as Wax (Whatsapp solution) and Loyoly (loyalty program), so..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6728534)

JF

Jonah F.

Manager of Product Development and Business Operations

> "We experienced issues with contacts being overwritten when multiple sign-ups/subscriptions came through the same form."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6234071)

RO

Ricki O.

Owner

> "Its powerful segmentation and automation tools allow me to create highly targeted and personalized email campaigns."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6551659)

Raphael F.

Head of Ecommerce

> "It's a bit abusive even though the service is great."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6860235)

SG

Sauve G.

Sales Representative

> "Also many pre bulit tempates that helps to make emails very quick."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7169381)

Bo K.

Customer Service Ambassador

> "Has lots of reporting and analytics features but customizing them are not so practical, high management might not see them appealing."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6019114)

Sam Z.

Director Of Marketing And DTC

> "Klaviyo remains the easiest way for marketers to easily segment, personalize, and create behavior based automations."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7058703)

VR

Verified Reviewer

Chief of Staff

> "The interface can feel dense at first."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6823065)

JV

Jeannie V.

Operations Manager

> "Klaviyo has got some major perks—think advanced segmentation, in-depth analytics, and automation that’s perfect for eCommerce."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6541060)

Raphael F.

Head of Ecommerce

> "We didn't appreciate the drastic price increase last year in 2024."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6860235)

KK

Kevin K.

Marketing Manager

> "The flow builder is powerful, flexible, and ideal for organizations that rely on data-driven automation."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7045217)

TA

Trevor A.

Owner

> "The lack of human response when you have an issue, while paying a premium price, makes us not want to recommend Klaviyo to any of our..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___5062600)

SO

Shane O.

Operations

> "While we only used it for around six months, we found it very handing and did get sales from Klaviyo"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7185783)

SR

Steve R.

Digital Producer

> "Klaviyo list management is also poor, and like some other platforms (seems to be a trend), Klaviyo gears the system towards pushing you..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3934652)

Kennedy K.

freelancer

> "It has been the best which has helped me in my journey to e-commerce and selling online, thus bridging the gap between me and my..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6689292)

MV

Mariana V.

Social media lead

> "It is a little more expensive than other similar tools."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6810154)

Samuel A.

Digital marketing manager

> "I enjoyed using Klaviyo especially for email marketing, it's easy integration with website to interact with signups makes a great option..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6652553)

LC

Lataysha C.

Owner

> "My overall experience has been difficult to where I’ve used it and gave up on understanding it."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6768547)

VR

Verified Reviewer

CEO

> "I've used it for multiple clients and it's a very powerful and reliable app. If you've got the budget - go for it. If you're on a tight..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6621821)

ZP

Zenia P.

Marketing Coordinator

> "Also, it bills based on profiles, and takes ALL profiles from your Woocommerce account whether they're signed up for email or not. When I..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4873198)

VR

Verified Reviewer

Marketing

> "They host weekly webinars, which are usually worthwhile and useful for the team to attend to learn about email marketing best practices."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6857226)

KV

Katya V.

Developer

> "We had to download a separate integration tool and were still unable to integrate the emails without the automatic double confirmation..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4159014)

LE

Lindsey E.

Owner - Head Designer

> "I love the ease of connecting Klaviyo to my Shopify store and other apps."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7090949)

SR

Steve R.

Digital Producer

> "Basic requirements for flows are unnecessarily difficult to implement. When you contact Klaviyo support, staff gives information that..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3934652)

Linda S.

CEO Founder

> "I’ve been using the platform for around 8–10 years, so I have a strong understanding of how it works and what it can do."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7134527)

NA

Ndifon A.

Founder and CEO

> "It's a significant drawback, especially for small businesses or those with limited budgets."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6008250)

JM

Javier M.

Project Manager

> "Flows are easy to create, user profiles are really complete with all the info on a specific contact (if you have an ecommerce integration..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6504218)

AW

Adam W.

eCommerce

> "The import from mailchimp was a bit of a hassle, and the sync between Klaviyo and Shopify has some unexpected issues that crop up, but..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4821411)

Bo K.

Customer Service Ambassador

> "Klaviyo could be the best when it comes to behaviour based automations especially building customer profiles and targets the correct..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6019114)

VR

Verified Reviewer

Eigenaar

> "Klaviyo keeps deducting money from our creditcard"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6133256)

BJ

Brittany J.

Operations Manager

> "I like that it has so many features that are one or two clicks to implement, like the follow up email feature."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6778473)

SK

Sabri K.

does not refund money

> "We canceled a plan by mistake, they do not take it back and do not give refunds"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6359313)

AW

Angela W.

Graphic Designer

> "We’ve seen better engagement, stronger results, and feel much more confident in our marketing since using Klaviyo."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7075018)

IA

Isaac A.

Student

> "The only bad thing I found about this tool was that as the number of subscribers increased, the cost of Klaviyo also increased..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4907836)

SB

Sam B.

E-Commerce Manager

> "It integrates with Shopify remarkably well, and creating workflows via Shopify is very easy."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6746071)

John S.

Social Media Consultant

> "One potential downside of this platform is its pricing structure. While there is a free version of Klaviyo available, the more advanced..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4607346)

Doga I.

Director

> "Best email marketing platform for D2C ecommerce businesses."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7096566)

MC

Maria C.

Sales Executive

> "It's frustrating when Klaviyo slows down and we have to start over from scratch after making edits, especially if the Email we're..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4679341)

RG

Rob G.

CEO

> "good email campaigns with automation, easy to setup flows, integration with ecommerce stores worked well."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7006781)

RR

Ricardo R.

Marketing

> "Can get expensive, especially if using old email lists."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6292703)

DANIEL V.

Consultor

> "I have several clients with whom I have implemented the tool and at least 40% of sales are thanks to the flows, registration pages and..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6483491)

JP

Juliette P.

CEO

> "Klaviyo is a little expensive compared to sendinblue that we used before."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6007467)

JW

Joe W.

Marketing Lead

> "Email templates, data analysis, contact management are all great"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6590782)

GN

Gerald N.

Marketing

> "It's starting to get super expensive as our list grows."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6249682)

Kennedy K.

freelancer

> "also, it is highly customizable that also connects perfectly with the vendors and customers."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6689292)

VR

Verified Reviewer

Owner

> "I didn't know anything about email marketing before using Klaviyo."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6043278)

Pedro A.

Marketing & Growth Ops

> "Despite me not being from Ecommerce, I can see this tool to be the best one to use on that usecase;- All in one solution for all of your..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___5084255)

KN

Kyle N.

Owner

> "It is a lot of work and their support is very limited."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6296706)

VR

Verified Reviewer

CEO

> "My favorite is the automation builder, I think it's the most advanced and customizable out there."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6621821)

Ben U.

CTO

> "a bit expensive if you dont know what your doing."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6060970)

SW

Simona W.

Head of marketing

> "For the structure our emails, Klaviyo has been an effective tool."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6862781)

SL

Simon L.

Manager

> "Pricing seems a little high compared to others"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6281452)

CL

Carissa L.

Marketing and Sales Manager

> "I really like the ease of use with Klaviyo and how they are constantly updating and releasing new features like Ai components"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6825703)

Mariia S.

Cosmetic Selling Manager

> "Not being able simply to transfer the email list of customers from our customer service database"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4777891)

BM

Brian M.

Data Analyst and IT

> "I have been the administrator which creates the list in Klavyo and so far everything has been smooth."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6830020)

VR

Verified Reviewer

Chief of Staff

> "The interface can feel dense at first."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6823065)

JM

Javier M.

Project Manager

> "The interface is one of the cleanest we've worked with, and it actually works!"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6504218)

KS

Kanneeswari S.

Owner

> "A little bit of the Email tools are not easy to use and not a lot of HTML tools are available to design."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4459471)

CX

Caitlin X.

Retention Manager

> "Easy to use, intuitive platform."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7055645)

SR

Steve R.

Digital Producer

> "Generally also poor UI for the visual builder."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3934652)

AK

Anthony K.

Head of E-commerce

> "Intuitive and easy to use."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6737511)

JK

John K.

K

> "The interface is clunky and difficult to use, and it does not provide users' needed features."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3612260)

SB

Sam B.

E-Commerce Manager

> "It integrates with Shopify remarkably well, and creating workflows via Shopify is very easy."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6746071)

KV

Katya V.

Developer

> "Integrations and deliverability were where Klaviyo fell short."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4159014)

MK

Madhura K.

Marketing Strategist

> "It’s a very good integration and this AI was able to capture the essence of our branding very well in a couple tryouts."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6367231)

LC

Lataysha C.

Owner

> "My overall experience has been difficult to where I’ve used it and gave up on understanding it."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6768547)

VR

Verified Reviewer

Marketing Operations Specialist

> "Integrations work great, event if it takes a couple of minutes to trigger the actions."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6223377)

Toluwanimi O.

Growth marketer

> "It was difficult to understand at first."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___2756529)

EA

Enis A.

Founder

> "It integrates well with Shopify enabling you to observe customer data."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4072429)

AD

Alexandre D.

Secretary General

> "Customer support is quick, however at the peak time it is sometimes slow which is frustrating for troubleshooting."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7175900)

Cristian F.

Manager

> "It's software that is very easy to use once you get the hang of it."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4722915)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "The UX and support don't match what you're paying at scale."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7128746)

VR

Verified Reviewer

Growth Consultant

> "Klaviyo is extremely easy to use."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3595871)

AS

Allison S.

Email Designer

> "It could take a while for the support team to understand what I was asking for help with."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6564905)

DN

Dmytro N.

CEO

> "It gives us deep insights into customer behavior and allows us to build complex, high-converting automated flows that consistently..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7151543)

Raphael F.

Head of Ecommerce

> "It's a bit abusive even though the service is great."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6860235)

[View Reviews](https://www.capterra.com/p/156699/Klaviyo/reviews/)

ID

Isabelle D.

Accountant

> "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

Bongi N.

Financial Manager

> "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

RR

Rebecca R.

Production manage

> "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

VR

Verified Reviewer

Administrative

> "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

LC

Louise C.

Marketing Director

> "Features like email management, calendar sharing, task tracking, and meeting coordination make it valuable for professional use. While the interface can feel complex..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389)

DE

David E.

Maintenance Tech

> "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375)

LC

Louise C.

Marketing Director

> "It is a powerful and reliable email and calendar tool with strong organization features, scheduling capabilities, and integration with Microsoft 365 applications."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726)

SR

Samm R.

Office Finance Manager

> "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

VR

Verified Reviewer

Sales Specialist

> "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652)

TK

Tim K.

Assistant Professor Emeritus

> "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

CT

Cameron T.

IT Service Desk Analyst

> "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

VR

Verified Reviewer

Administrative

> "I've used Microsoft Outlook for my work purposes and I have found it as a reliable mailing software as the interface is user friendly as well as It provides the feature..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

TK

Tim K.

Assistant Professor Emeritus

> "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

> "Perfect integration with the Microsoft 365 suite facilitates sending heavy files via OneDrive and quickly turning a client email into an urgent Teams meeting."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7181905)

RR

Rebecca R.

Production manage

> "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

SR

Samm R.

Office Finance Manager

> "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

EL

Eduardo L.

Safety Coordinator

> "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450)

Ryan M.

Director

> "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

Ryan M.

Director

> "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

Sven S.

Director

> "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

ID

Isabelle D.

Accountant

> "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

Nikolas H.

Quality Engineer

> "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

Hameeda T.

Analyst

> "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

KR

Katherine R.

School Administrator

> "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Nikolas H.

Quality Engineer

> "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

JK

Jonathan K.

Chief Marketing Officer

> "The spam filtering is also excellent, and features like shared calendars and meeting scheduling make collaborating with coworkers much easier."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7185723)

SR

Sebastien R.

CAD Designer

> "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

BD

Barrett D.

Night Auditor

> "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904)

MA

Mohammad A.

Senior Claims Adjuster

> "Also, at times it fails to open PDF files directly, so we need to download them first to view them."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

BA

Brad A.

Administrator

> "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002)

AD

Alto D.

Operations Manager

> "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

Jhovanny A.

Receptionist- New Client Liaison

> "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VR

Verified Reviewer

Administrative

> "It also provides access and connectivity within the web browsers add phone to laptop or laptop to the phone."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

VR

Verified Reviewer

IT Manager

> "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

KR

Katherine R.

School Administrator

> "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Kelly M.

content creator and podcaster

> "The free version has ads and collects data so there's privacy concerns. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

Hameeda T.

Analyst

> "Some advanced features are buried in menus, making them harder for new users to find."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

AM

Annie M.

Physician Assistant

> "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549)

CJ

Cortney J.

Paralegal

> "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881)

Sven S.

Director

> "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

Osvaldo B.

Cinema oparator

> "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992)

Hameeda T.

Analyst

> "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

Mohamed A.

quality control senior engineer

> "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085)

BE

Ben E.

Marketing and communications executive

> "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155)

VR

Verified Reviewer

Emergency Planner

> "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

RR

Rebecca R.

Production manage

> "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

ES

Elizabeth S.

Administrative Assistant

> "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806)

VR

Verified Reviewer

Account Manager

> "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166)

AM

Anna M.

Customer Service Agent

> "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577)

AM

Ali M.

Software Manager

> "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304)

AO

Alanna O.

Systems Analyst Trainee

> "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178)

SR

Samm R.

Office Finance Manager

> "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844)

Ivan A.

Human Resources Generalist

> "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086)

Brett S.

Corporate Paralegal

> "I've had calendar events not enter correctly even though I did everything right mechanically, for example."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238)

VR

Verified Reviewer

Case Manager

> "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380)

NG

Nathan G.

Member Service Advocate

> "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

VR

Verified Reviewer

Product owner

> "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

OR

Oliver R.

Senior Designer

> "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971)

WR

William R.

SR HR Operations Specialist

> "It’s helpful for organizing work since you can easily schedule meetings and manage emails together."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543)

TH

Tim H.

Insight Manager

> "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VK

Vatsal K.

SDE Intern

> "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666)

Sven S.

Director

> "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

KC

Kevin C.

IT Intern

> "The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789)

SK

Sarah K.

Case Manager

> "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921)

VS

Valentin S.

Sales

> "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248)

GM

Georgeta M.

Account Payable

> "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710)

TZ

Tobias Z.

Jr ICT Officer

> "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394)

RT

Rosaide T.

Paralegal

> "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000)

RT

Rachel T.

Accounts Administrator

> "The rare instances when I'm unable to use it for some reason but these occasions are rare. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7162276)

Evan P.

Architectural technologist

> "It helps me quickly flag important emails that come in and schedule meetings"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7189746)

RH

Richelle H.

Proposal Project Manager

> "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821)

TD

Teodor D.

Data Engineer

> "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429)

JH

Jennifer H.

Paralegal

> "The space wasn't enough and I had to add more space to keep my emails all in one place. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149)

VR

Verified Reviewer

Emergency Planner

> "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having to..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

DY

Dannielle Y.

Head of Family Law

> "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919)

David F.

Business Manager

> "The software is very user friendly, despite how much functionality and complexity there is to it."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7076221)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

AD

Andy D.

Marketing Director

> "On the whole, i find Microsoft Outlook easy to use - the old interface was quite straightforward and whilst i'm not 100% used to the new dashboard - i think this will..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6854098)

IA

Ian A.

Director

> "The differences between the browser based interface and the desktop application can be irritating."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6777173)

MA

Matt A.

Office Support

> "The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6655071)

VR

Verified Reviewer

Swim Instructor

> "The controls are not the most user-friendly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6652383)

VR

Verified Reviewer

Clerical

> "I like that Microsoft Outlook is user friendly. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7086189)

KJ

Krysta J.

Teacher

> "It isn’t very user friendly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6710846)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

BP

Bill P.

CEO

> "It does not integrate externally well."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7049426)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

MN

Miguel N.

Resident

> "If you are using Windows OS, you've probably noticed that Microsoft has created many different programs that are often redundant and don't really excel at integrating..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3814156)

VR

Verified Reviewer

Software Engineer

> "The connection with other Microsoft tools also adds to the convenience."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138300)

MK

Muhammad K.

Senior Team Lead

> "It is not much open to integration with third party add-ons."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3529397)

KA

Khyan A.

SDR

> "That reliability is what makes it valuable in a high-volume sales environment."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

TH

Teresa H.

AWS Architect

> "This software should is not integrated with open-source software, Microsoft products are falling behind on open source technologies."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___2464414)

NG

Nathan G.

Member Service Advocate

> "The easy to use Graphical User Interface makes this product easier on the eyes than the competition."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

JPN

Jean-Pierre N.

Instructional Designer

> "Some features for the classic version are not easy to find and difficult to learn."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507)

MA

Mohammad A.

Senior Claims Adjuster

> "I have been using Microsoft Outlook for more than 5 years, and it has been very easy to use."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

HJ

Heather J.

Industry

> "It's a bit less intuitive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102447)

MB

Mayted B.

Medical biller and collector

> "Great experience with our easy use move around."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7118614)

WG

Wendy G.

Finance Director

> "Not always easy to see."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, Outlook has an easy to use, simple, no frills look that allows me, as a business user, to simply get work done. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

NL

Nir L.

VP R&D

> "Keyboard shortcuts are not intuitive on Mac and many things are hard to do with a keyboard only."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___4939449)

CS

Candace S.

Assistant

> "I love how it sends messages and my emails fast and the customer service is amazing."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6265073)

VR

Verified Reviewer

Administrative

> "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

VR

Verified Reviewer

Animal caretaker

> "I have worked in tech support and it's the most reliable email that I know next to Gmail., and they just keep making it better with the addition of tools that they have..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3621112)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

[View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

## User interface

4.63 (539)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

4.54 (2,522)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Klaviyo

Top features

33/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/156699/Klaviyo/#features)

Microsoft Outlook

11/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features)

### Recognition

Klaviyo is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Microsoft Outlook

### Deployment & support

Klaviyo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Outlook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Klaviyo

-   By Klaviyo
-   Located in United States
-   Founded in 2012

Microsoft Outlook

-   By Microsoft
-   Located in United States
-   Founded in 1975

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Contact vendor for pricing

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4.1

4.5

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