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Field Service, HVAC, Plumbing, & Electrical - No matter the size, ThermoGrid will increase increase your profitability by increasing your productivity and performance.
ERP software for industrial field service companies like air compressors, generators, boilers, car wash equipment, fire sprinkler systems, and more. Ideal for companies with 10-500 employees.
We have been very pleased and happy to be able to access all of our prices quickly and easily.
Owner was unwilling to let me out of the agreement and even accused me of stealing his training.
The software itself is perfect for us. I love the fact that it's simple enough for our staff to use, but yet has has the capability to do complex tasks and pricing.
No spot for a check # in order. Never to think to add it in notes and it is something to have record of for future discrepancy.
It is pretty user friendly and I like that you can upload the photos right to the system and that you don't have to store them on a different device like your tablet or computer.
Making documents for thermogrid is sometimes difficult.
There are so many features that this software offers we haven't tapped into them all yet, but WOW the dispatching / text messaging / invoicing in the field is OUTSTANDING.
No option for AIA billing on larger bid / spec projects.
Overall this system is a great fit for us. Behind this platform is wonderful customer service that does a fantastic job of responding to any issues.
The biggest complaint overall is when Servio is slow.
I really like how user friendly it is and how easily accessible it is. I think the search functionality is probably my most liked feature because there are a lot of options.
Inability to import/batch items across the entire platform.
The ability to reach out for help is very easy and the team is great with responding. You might not always get the answer you want but they explain the reasons and are always there to help.
Having several service vehicles made it extremely difficult to manage our parts inventory with our previous system. We also had to estimate equipment depreciation.
I send tickets to the support team daily whether for advise, suggestions, questions or issues and they are awesome to work with. They are very timely and do their best to provide detailed information.
No con, except the price. I should be paying more.
Prioritize real-user-identified key features according to your needs to find your best fit.
ThermoGrid
Top FeaturesFieldServio
ThermoGrid
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FieldServio
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