# Compare Donorbox vs DonorView 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Donorbox and DonorView based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156860-162375/Donorbox-vs-DonorView

---

# Donorbox vs DonorView Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DonorboxDonorView2/4 selected

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.4 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

[## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

SM

Based on [625 reviews](#user-reviews)

Positive

606

Neutral

18

Negative

1

[## DonorView](https://www.capterra.com/p/162375/DonorView/)[4.4 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

Starting Price

$166.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

MB

Based on [130 reviews](#user-reviews)

Positive

114

Neutral

6

Negative

10

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,492 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Credit Card Processing

4.5

For Nonprofits

4.8

Electronic Payments

4.8

Accounting

4.0

Member Database

4.3

70%Fit

Missing features

Feature ratings

Credit Card Processing

4.2

For Nonprofits

4.3

Electronic Payments

4.5

Accounting

NA

Member Database

4.2

User satisfaction

User satisfaction

4.8

User reviews[625](https://www.capterra.com/p/156860/Donorbox/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.4

User reviews[130](https://www.capterra.com/p/162375/DonorView/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$166Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups.

Best for

Nonprofit organizations of all sizes and impact areas.

## User reviews

Pros & cons

SM

Stephanie M.

Senior Manager, Marketing and Communications

> "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944)

CB

Christian B.

Public Relations

> "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

Hugo G.

Mobile developer

> "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032)

MP

Matt P.

CEO

> "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096)

EW

Emily W.

Founder

> "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886)

HC

Hakim C.

Executive Director

> "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

Debbie O.

President

> "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101)

KH

Kipkorir H.

Engineer

> "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858)

JM

John M.

Owner

> "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918)

JO

Jennifer O.

Marketing Director

> "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815)

RM

Rachel M.

Founder

> "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024)

DA

Dmitrii A.

Owner

> "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796)

SV

Suzanne V.

Volunteer

> "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025)

SL

Scott L.

Chief Executive Officer

> "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905)

SZ

Sophia Z.

CEO

> "I don’t like that we need to have a separate account with a 3rg party processor for payouts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

MN

Majorine N.

Team Lead

> "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JG

Jeremy G.

CEO

> "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838)

CB

Carey B.

CEO

> "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185)

JC

John C.

Treasurer

> "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

BB

Bryan B.

College Pastor

> "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110)

SC

Shalyn C.

Founder

> "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996)

CH

Candice H.

Executive Director

> "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029)

TK

Tapiwa K.

Treasurer

> "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812)

MN

Majorine N.

Team Lead

> "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JB

Jeanna B.

Development Manager

> "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987)

SH

Shane H.

CEO

> "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164)

LP

Lara P.

Artistic director

> "I don't fully get the link to Stripe and the commission is too high especially on small donations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896)

JL

Jessica L.

office manager

> "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

AF

Andy F.

Development Coordinator

> "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We love the customizable features, recurring donation options, and the ability to track donor activity in one place."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

DJ

David J.

Big man

> "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411)

JP

Josh P.

System Administrator

> "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939)

SC

Steven C.

Founder

> "Event management tools feel a bit limited compared to dedicated event platforms."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

WM

William M.

President and Founder

> "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053)

MB

Madison B.

Founder and Director

> "There aren’t a ton of free functional options besides the donation tiers."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032)

NC

Nicole C.

Founder

> "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

MF

Mykeva F.

Founder

> "At times the learning curve for newer features felt a little unclear and needed extra documentation."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

AF

Allison F.

Training Coordinator

> "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854)

WT

William T.

Founder

> "Limited design options, templates are not very inspiring, but that's to be expected."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931)

DO

Declan O.

Office Manager

> "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949)

LL

Linda L.

President

> "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911)

NC

Nicole C.

Founder

> "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

ER

Edessa R.

Executive Director

> "It took a while to learn to navigate the portal towards designing a campaign."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819)

MF

Mykeva F.

Founder

> "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

ID

Innomama D.

Founder

> "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882)

LM

Latifah M.

Director

> "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515)

GF

Grant F.

Pastor

> "I think there's a lack of style and editing ability for your campaigns."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382)

MP

Maria P.

Grants Manager

> "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

MP

Maria P.

Grants Manager

> "Donor management is lacking, so we still need a separate tool for that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

SC

Steven C.

Founder

> "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

PC

Patty C.

Volunteer, Orphanage and Dog Shelter

> "I added it, but it's a bit hacky and not as clean as other integrations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280)

AN

Anne N.

Secretary and Treasurer

> "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

JP

Jessica P.

Candidate

> "The previews aren’t always super helpful at picturing what the layout will look like."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847)

NS

Noma S.

Founder and CEO

> "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822)

BC

Blair C.

Candidate

> "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106)

KR

Katie R.

Program Administrator

> "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701)

AC

Amora C.

Ceo

> "Platform and processing fees can add up.”"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734)

RV

Rebecca V.

Executive Director

> "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757)

CS

Cassandra S.

owner and therapist

> "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696)

CC

Camille C.

Owner

> "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527)

VL

Valerie L.

Strategic Partnerships and Communications Manager

> "Sometimes it was difficult to connect to the card reader."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708)

DB

Dawnn B.

Program manager

> "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048)

AL

Aaron L.

Trading Assistant

> "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726)

JC

John C.

Treasurer

> "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

NC

Noelle C.

Executive Director

> "Most nonprofits have no money. "

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033)

JL

Jessica L.

office manager

> "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

KE

Kristina E.

Founder

> "It took me a while to set up my account but in also a potato on a compute."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198)

NG

Nolwandle G.

Principal

> "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741)

BG

Brittany G.

Executive Director

> "Some of our elderly donors don't even have email and can't do that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783)

AN

Anne N.

Secretary and Treasurer

> "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

SZ

Sophia Z.

CEO

> "The processing fees are also higher than we’d appreciate as a non-profit."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

YB

Yosef B.

Director of Marketing

> "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875)

LF

Lauren F.

Founder Director

> "It can be a bit tricky to navigate for the Organization."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881)

HC

Hakim C.

Executive Director

> "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

RK

Rizwana K.

ED

> "Can’t create campaign on the app"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907)

NW

Nicole W.

Director of Revenue

> "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083)

GS

Gary S.

Secretary

> "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827)

MF

Mykeva F.

Founder

> "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

SM

Sharelle M.

Founder

> "I would say I still think the fees are a bit high for 501c3 payments."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769)

[View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/)

MB

Mary B.

Executive Director

> "We are able to have registrations, ticketing, donor management and communications in one place, so we can focus on..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6761189)

JR

John R.

Director of Development and Finance

> "Within months of joining my current nonprofit, it became clear that DonorView was a vastly inferior product and..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618)

VR

Verified Reviewer

Executive Director

> "The best thing about DonorView is that it's am all-in-one option, out of the box."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___7111062)

PA

Penny A.

Deputy Executive Director

> "For two years, we've had multiple complaints from users, which I've outlined below. When I address them via email..."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115)

ES

Emma S.

Volunteer

> "Our communications have improved by using the email marketing system--and not to mention, the look of our website..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6686979)

PA

Penny A.

Deputy Executive Director

> "There were no emails to participants and no texting to share that they had been outbid, so people didn’t up their..."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115)

ED

Elise D.

Orchestra Manager

> "The level of care from the team has been really useful as we navigate all the complexities of what this tool can..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907)

JR

John R.

Director of Development and Finance

> "DonorView is so bad, we are willing to pay the final 3rd year without using the system just to move on to a useful..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618)

SN

Sarah N.

Development and Assessment Director

> "The automated notifications were nice and I like being able to save reports and donor views for different looks."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6178031)

MB

Mary B.

Executive Director

> "Since our data was in different places, it was difficult to get it organized for data conversion. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6761189)

SJ

Susan J.

Development Committee Chair

> "Having mailing lists and donor management all in one place has been very helpful and a big time savings."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6149539)

ED

Elise D.

Orchestra Manager

> "The one issue that sometimes comes up is that the pages will take a while to load and sometimes hang altogether."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907)

KA

Kim A.

Office Coordinator

> "It is a wonderful tool to be able to keep track of not only their personal information (address, phone, email) but..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4426996)

ED

Elise D.

Orchestra Manager

> "Most of the time the page response is really swift - but occasionally it will get really slow and that can be..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907)

SB

Sagar B.

CEO

> "Our team was quite impressed with multiple features DonorView has to offer when we first saw the Demo."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6224972)

PA

Penny A.

Deputy Executive Director

> "Multiple issues logging in to the event module and the auction module."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115)

KG

Kate G.

Executive Coordinator

> "Most features work well and any issue is easily resolved by the more than competent customer service team."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160985)

DB

Danielle B.

Evvent Coordinator

> "It doesn't have all of the event planning abilities that I need."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6513840)

RB

Rod B.

Development Director

> "This is a pretty intuitive CRM platform with more features than I got to use in the year I subscribed."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6073796)

PA

Penny A.

Deputy Executive Director

> "There were times where I would try to complete the transaction for them, and it would not complete."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115)

KG

Kate G.

Executive Coordinator

> "There is room for us to grow within the product."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160985)

AD

Alexis D.

Outreach Coordinator

> "It also takes a while to load the software with your date so that it is "useable", and by that time the free trial..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160797)

MD

Melanie D.

Marketing Coordinator

> "Also, having the ability to clone a prior email and edit rather than creating a new one each time has been a great..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4526464)

VR

Verified Reviewer

Board Member

> "the price per month is a little steep for a Non-profit start-up"

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6679612)

LM

Laurey M.

Executive Director

> "CRM is easy to use and has a lot of fields for information."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6228185)

KC

Kimberly C.

Director of Operations

> "It can be a slight bit clunky to use and takes a bit of learning to use."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6408321)

BM

Brad M.

RBT Marketing Director

> "I sent an email and within the hour I had the answer I needed."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6236415)

TW

Theresa W.

Executive Director

> "We paid for almost 2 months of service before we could actually use the software."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6428448)

LC

Liz C.

Communications Director

> "We are a small non-profit performing arts organization and we not only fundraise but also host events."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4344240)

JR

John R.

Director of Development and Finance

> "Segmenting, as basic task, is difficult. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618)

SH

Sam H.

Director of Administration

> "Helpful videos as well!"

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6050608)

SM

Stephanie M.

Assistant Director

> "This was very discouraging. And the training videos are also added expenses."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160989)

TT

Tiffany T.

Executive Director

> "We’ve been able to upload all of our contacts, send email communications and set up donor sites faster and easier..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675)

AD

Alexis D.

Outreach Coordinator

> "As a millennial I consider myself very adaptable to new technology, but this platform is just overall difficult to..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160797)

LC

Liz C.

Communications Director

> "So the CRM is critical but also the Events features have been invaluable."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4344240)

SH

Sam H.

Director of Administration

> "They know this, but the reporting feature isn't great."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6050608)

AA

Audra A.

CEO

> "User friendly, easy to use with many features that are inclusive of all items that a non profit would need to use..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4225363)

LM

Laurey M.

Executive Director

> "I wish it was not so complicated."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6228185)

JC

Jennifer C.

Program Development

> "Makes donor relations better."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4224558)

JK

Jon K.

Administrator

> "Disappointing."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6241924)

TT

Tiffany T.

Executive Director

> "Now we can easily communicate with our donor base about upcoming fundraisers and mission updates."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675)

KH

Kim H.

Executive Director

> "I have paid for onboarding and did NOT receive it unless it was the link to several "overview" videos for each of..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275)

DR

David R.

Director of Advancement & Communications

> "We like the flexibility the software gives."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4225634)

CP

Christine P.

Co-Chair

> "My biggest con is that the mobile app needs some work, as we had issues with it at our event. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3196458)

MD

Melanie D.

Marketing Coordinator

> "For the most part, Donorview is easy to learn and it serves our purposes well."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4526464)

MM

Megan M.

Accountant

> "Creation of events should force you to map items for accounting, as we've run into unmapped new events causing..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2189646)

LM

Linda M.

Development Officer

> "The second reason we chose DonorView was because of the usability. When pulling reports, mailing lists, or..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2444798)

MM

Megan M.

Accountant

> "We've also run into issues with DV sending data to QBO in micro details instead of being able to roll into a..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2189646)

JC

Jennifer C.

Program Development

> "Donor information is easy to locate & track."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4224558)

KH

Kim H.

Executive Director

> "The lack of training and professionalism is appalling."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275)

DB

Deb B.

Associate Director Regional & Chapter Development

> "Customer Service - Donor View embraces a service mentality that results in outstanding customer satisfaction."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3183636)

KH

Kim H.

Executive Director

> "It has been horrendous. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275)

PB

Patti B.

Executive Director

> "Good customer support and website well maintainted."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4585398)

BS

Bonnie S.

Patient Engagement & Marketing Manager

> "Email program and reporting is tricky, not as intuitive."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2457453)

PC

Philip C.

General Manager

> "Customer service is very responsive to emails, and will jump on a call if you require assistance."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3133694)

TS

Tracee S.

Development Director

> "I would rather speak to a live person and not communicate across an email."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2432361)

TT

Tiffany T.

Executive Director

> "We went from excel sheets to Donor View and the transition was such a breeze."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675)

MA

Mata A.

General Manager

> "That you get charged when you contact support."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2444724)

KK

Kim K.

Financial Specialist

> "We use Donorview primarily for the donations. And we are VERY happy with the program. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3181941)

CB

Cheryl B.

Development Director

> "There is nothing I don't like about the software, but there are areas I need to get more comfortable using. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2348020)

BS

Bonnie S.

Patient Engagement & Marketing Manager

> "Covers many different areas of a non-profit's daily database, fundraising and marketing needs all in one place-..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2457453)

BK

Bryan K.

Executive Director

> "In the afternoon, the site gets VERY sluggish."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2656699)

KK

Kim K.

Financial Specialist

> "Despite our struggles to learn this program, there are some specific staff within their support team who are..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3181941)

BK

Bryan K.

Executive Director

> "It has been buggy and problematic since day one."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2656699)

MM

Megan M.

Accountant

> "We are able to maintain better records and save time with tax acknowledgements by using DonorView."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2189646)

KM

Kim M.

Executive Director

> "We've experienced the exact opposite with DonorView. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2447154)

[View Reviews](https://www.capterra.com/p/162375/DonorView/reviews/)

## User interface

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

4.80 (625)

[DonorView](https://www.capterra.com/p/162375/DonorView/)

4.35 (130)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Donorbox

34/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/156860/Donorbox/#features)

DonorView

Top features

37/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/162375/DonorView/#features)

### Recognition

Donorbox is recognized as a top-rated tool in 3 Capterra Shortlist reports

DonorView is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Donorbox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DonorView

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Donorbox

-   By Donorbox
-   Located in United States
-   Founded in 2014

DonorView

-   By DonorView
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

vs

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4.8

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[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

vs

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4.2

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4.1

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[View full comparison](https://www.capterra.com/compare/162375-172048/DonorView-vs-Givebutter)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

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4.6

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4.3

4.8

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4.3

[View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

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$166/month

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4.2

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4.3

4.1

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4.3

[View full comparison](https://www.capterra.com/compare/2698-162375/DonorPerfect-Fundraising-Software-vs-DonorView)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

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4.6

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4.6

4.8

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4.8

[View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/)

$166/month

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CA$0

4.2

Features

4.6

4.1

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4.8

[View full comparison](https://www.capterra.com/compare/162375-220131/DonorView-vs-Zeffy)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

vs

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$0/month

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Contact vendor for pricing

4.6

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

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$166/month

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Contact vendor for pricing

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-162375/Bonterra-Guided-Fundraising-vs-DonorView)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

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4.6

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4.3

4.8

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4.6

[View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

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