# Compare Donorbox vs ThankView 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Donorbox and ThankView based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156860-183093/Donorbox-vs-ThankView

---

# Donorbox vs ThankView Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DonorboxThankView2/4 selected

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.9 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

[## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

SM

Based on [625 reviews](#user-reviews)

Positive

606

Neutral

18

Negative

1

[## ThankView](https://www.capterra.com/p/183093/ThankView/)[4.9 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

Starting Price

$3000.00/year

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [213 reviews](#user-reviews)

Positive

212

Neutral

1

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,495 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Credit Card Processing

4.5

For Nonprofits

4.8

Electronic Payments

4.8

Accounting

4.0

Member Database

4.3

\--%Fit

Missing features

Feature ratings

Credit Card Processing

NA

For Nonprofits

4.9

Electronic Payments

NA

Accounting

NA

Member Database

NA

User satisfaction

User satisfaction

4.8

User reviews[625](https://www.capterra.com/p/156860/Donorbox/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.9

User reviews[213](https://www.capterra.com/p/183093/ThankView/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$3000Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups.

Best for

For Universities, Colleges, K-12 Schools, Non-Profits, Health Centers and foundations.

## User reviews

Pros & cons

SM

Stephanie M.

Senior Manager, Marketing and Communications

> "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944)

CB

Christian B.

Public Relations

> "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

Hugo G.

Mobile developer

> "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032)

MP

Matt P.

CEO

> "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096)

EW

Emily W.

Founder

> "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886)

HC

Hakim C.

Executive Director

> "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

Debbie O.

President

> "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101)

KH

Kipkorir H.

Engineer

> "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858)

JM

John M.

Owner

> "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918)

JO

Jennifer O.

Marketing Director

> "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815)

RM

Rachel M.

Founder

> "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024)

DA

Dmitrii A.

Owner

> "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796)

SV

Suzanne V.

Volunteer

> "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025)

SL

Scott L.

Chief Executive Officer

> "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905)

SZ

Sophia Z.

CEO

> "I don’t like that we need to have a separate account with a 3rg party processor for payouts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

MN

Majorine N.

Team Lead

> "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JG

Jeremy G.

CEO

> "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838)

CB

Carey B.

CEO

> "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185)

JC

John C.

Treasurer

> "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

BB

Bryan B.

College Pastor

> "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110)

SC

Shalyn C.

Founder

> "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996)

CH

Candice H.

Executive Director

> "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029)

TK

Tapiwa K.

Treasurer

> "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812)

MN

Majorine N.

Team Lead

> "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JB

Jeanna B.

Development Manager

> "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987)

SH

Shane H.

CEO

> "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164)

LP

Lara P.

Artistic director

> "I don't fully get the link to Stripe and the commission is too high especially on small donations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896)

JL

Jessica L.

office manager

> "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

AF

Andy F.

Development Coordinator

> "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We love the customizable features, recurring donation options, and the ability to track donor activity in one place."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

DJ

David J.

Big man

> "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411)

JP

Josh P.

System Administrator

> "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939)

SC

Steven C.

Founder

> "Event management tools feel a bit limited compared to dedicated event platforms."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

WM

William M.

President and Founder

> "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053)

MB

Madison B.

Founder and Director

> "There aren’t a ton of free functional options besides the donation tiers."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032)

NC

Nicole C.

Founder

> "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

MF

Mykeva F.

Founder

> "At times the learning curve for newer features felt a little unclear and needed extra documentation."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

AF

Allison F.

Training Coordinator

> "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854)

WT

William T.

Founder

> "Limited design options, templates are not very inspiring, but that's to be expected."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931)

DO

Declan O.

Office Manager

> "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949)

LL

Linda L.

President

> "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911)

NC

Nicole C.

Founder

> "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

ER

Edessa R.

Executive Director

> "It took a while to learn to navigate the portal towards designing a campaign."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819)

MF

Mykeva F.

Founder

> "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

ID

Innomama D.

Founder

> "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882)

LM

Latifah M.

Director

> "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515)

GF

Grant F.

Pastor

> "I think there's a lack of style and editing ability for your campaigns."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382)

MP

Maria P.

Grants Manager

> "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

MP

Maria P.

Grants Manager

> "Donor management is lacking, so we still need a separate tool for that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

SC

Steven C.

Founder

> "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

PC

Patty C.

Volunteer, Orphanage and Dog Shelter

> "I added it, but it's a bit hacky and not as clean as other integrations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280)

AN

Anne N.

Secretary and Treasurer

> "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

JP

Jessica P.

Candidate

> "The previews aren’t always super helpful at picturing what the layout will look like."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847)

NS

Noma S.

Founder and CEO

> "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822)

BC

Blair C.

Candidate

> "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106)

KR

Katie R.

Program Administrator

> "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701)

AC

Amora C.

Ceo

> "Platform and processing fees can add up.”"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734)

RV

Rebecca V.

Executive Director

> "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757)

CS

Cassandra S.

owner and therapist

> "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696)

CC

Camille C.

Owner

> "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527)

VL

Valerie L.

Strategic Partnerships and Communications Manager

> "Sometimes it was difficult to connect to the card reader."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708)

DB

Dawnn B.

Program manager

> "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048)

AL

Aaron L.

Trading Assistant

> "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726)

JC

John C.

Treasurer

> "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

NC

Noelle C.

Executive Director

> "Most nonprofits have no money. "

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033)

JL

Jessica L.

office manager

> "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

KE

Kristina E.

Founder

> "It took me a while to set up my account but in also a potato on a compute."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198)

NG

Nolwandle G.

Principal

> "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741)

BG

Brittany G.

Executive Director

> "Some of our elderly donors don't even have email and can't do that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783)

AN

Anne N.

Secretary and Treasurer

> "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

SZ

Sophia Z.

CEO

> "The processing fees are also higher than we’d appreciate as a non-profit."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

YB

Yosef B.

Director of Marketing

> "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875)

LF

Lauren F.

Founder Director

> "It can be a bit tricky to navigate for the Organization."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881)

HC

Hakim C.

Executive Director

> "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

RK

Rizwana K.

ED

> "Can’t create campaign on the app"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907)

NW

Nicole W.

Director of Revenue

> "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083)

GS

Gary S.

Secretary

> "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827)

MF

Mykeva F.

Founder

> "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

SM

Sharelle M.

Founder

> "I would say I still think the fees are a bit high for 501c3 payments."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769)

[View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/)

BP

Brittany P.

Director of Annual Giving and Advancement Communications

> "We share our account across multiple divisions, allowing us to use it for prospective students, parents, alumni,..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6019955)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "It takes a while to send test videos during work hours."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "ThankView is a user-friendly platform I employed to record student messages for our annual solicitations and send..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

NM

Nick M.

Senior Director of Advancement Operations

> "The worst thing is the increasing costs of all of technology platforms and ThankView is also in that boat."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6077142)

JB

Jaime B.

Director of Enrollment Marketing

> "A mobile-friendly, quick, platform I can use to push out dynamic, customizable messages to a variety of audiences."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6034897)

CS

Chelsea S.

Assistant Director of Annual Giving

> "I've seen people open emails, watch videos, and they are at a lower star score than others."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4839402)

VB

Virginia B.

Assistant Director

> "It makes connecting to uninvolved alumni so much easier and puts the human aspect back into supporting a tangible..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6072607)

KB

Kaylee B.

Marketing and Development Coordinator

> "I didn't like figuring out the difference between contacts and lists at first, and an add-on video vs a recording."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4389369)

CL

Christopher L.

Annual Giving Officer

> "This is great for fundraising solicitation as well as event notification and general outreach."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6179810)

BH

Britni H.

Donor Relations Manager

> "We really thought we would be able to integrate this with our database, and it hasn't worked out very well so we..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3783142)

TJ

Thanavy J.

Stewardship and Events Officer

> "I can easily make videos from students or other university community members to share with others."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5011376)

AP

Ariel P.

Admissions Counselor

> "Sometimes the website can be a little but slow and not allow me to use music in my Campaign."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4431077)

NM

Nick M.

Senior Director of Advancement Operations

> "Our students and coaches love making videos to show their impact of donations made to their programs."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6077142)

AF

Audrey F.

Marketing Manager

> "I don't like how I have to pay for more contacts, unlimited or a higher number with the base package would be..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4434837)

Lauren Kay W.

VP, Philanthropy and Education

> "Now, we use ThankView in a number of creative ways, including donor updates, donation-specific thank you messages, and..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4393488)

TC

Tami C.

Marketing Team

> "It is really expensive for a small non-profit. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6083838)

MB

Maura B.

Communications Coordinator

> "It's easily customized and has a great step-by-step format that makes training new users painless."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4805056)

JB

Jaime B.

Director of Enrollment Marketing

> "I really don't have very many grievances."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6034897)

CS

Chelsea S.

Assistant Director of Annual Giving

> "We can easily and meaningfully connect with our audience in quick and effecient ways."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4839402)

AC

Almamy C.

Responsable Digital & Business Planning

> "Customer service takes a long time to respond to needs"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4213875)

Caylin H.

Director of Development & External Relations

> "There are multiple options and services to complete and customize your video package to produce a professional message..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4304631)

Melissa C.

Admissions Counselor

> "It's a little challenging for team members who are not "tech" savvy."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4396774)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "It's s fun and personal way to thank donors and engage them with their scholarship recipients."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

JW

Jacob W.

Philanthropy engagement ambassador

> "I’ve never ran into an issue that I thought needed to be fixed or could be fixed"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4522836)

JH

Julia H.

Director of Annual Giving

> "ThankView has allowed us to use video at scale, sending personalized touches to many people with a small investment of..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4377868)

MP

Melissa P.

Associate Director of Advancement

> "I don't love the new pricing structure, which is based on number of contacts loaded into the account."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3295329)

JL

Jason L.

Senior Director of Advancement Operations

> "I like that it is easy and simple to use and is a great way for our organization to steward donors in a fast-paced..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4843450)

CE

Carrie E.

FVP, Commercial Sales Manager and Marketing Officer

> "Holiday theme templates seem to be a little "unprofessional" feeling for business-to-business communications."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3157496)

JH

Julia H.

Director of Annual Giving

> "I love the ability to create custom landing pages with different imagery depending on the focus of the video."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4377868)

JH

Jenny H.

Assistant Director of Donor Relations

> "I do not like the recent change to the "combining videos" function."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3163768)

LS

Lynsey S.

Director of Partnerships

> "That personal connection helped us increase our fundraising by 38%. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4938553)

CM

Cody M.

Major Gift Officer

> "We wish there was a better way to manage lists with multiple gift officers in the platform uploading their..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847949)

CR

Celena R.

Donor Engagement Manager

> "I have been using ThankView for donor stewardship and recognition."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6060607)

JH

Jenny H.

Assistant Director of Donor Relations

> "I don't like that you have to take an additional step or that you have to name the combined video now."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3163768)

SG

Shaq G.

Associate Director of Development

> "They like receiving the video messages — it’s nice to receive a custom video in your inbox among all of the other junk..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4714982)

AB

Adrian B.

Annual Giving Coordinator

> "Cannot embed forms from some sites."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3133796)

JG

Joshua G.

Executive Director

> "It is such an easy and meaningful way to connect with donors and supporters. And people love it--we get so many..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5050931)

JW

Jessica W.

Stewardship Officer

> "I don't like that we have to pay extra for special intro music."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3254349)

JT

Jordan T.

Senior Scholarship and Data Coordinator

> "I have found that it has great potential for us to connect students with donors, as students feel comfortable..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4469431)

Katie K.

Director of Advancement

> "Having to delete videos from the library one-by-one"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3214377)

CD

Carly D.

Stewardship and Leadership Giving Analyst

> "The flexibility of how we can incorporate videos via text or email, and getting creative on different ways to use..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3724163)

JL

Jonathan L.

Enrollment Coach

> "After uploading is done, sometimes the website can get confusing."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3369609)

KF

Kanisha F.

Assistant Director of Annual Giving

> "I love to see the features before and after emails are sent."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6024952)

JD

Jennifer D.

Senior Associate Director, Stewardship & 1839 Society

> "ThankView does not currently integrate with our CRM. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3314218)

SW

Savannah W.

Donor Relations Coordinator

> "We are thriving with our donor touch points and it's all thanks to Thankview!"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4894752)

AB

April B.

Executive Consultant

> "I always get a message that I haven't sent my test email when I have."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3253413)

DH

Dacia H.

Manager of Donor Stewardship

> "I've received nothing but great reviews from donors who receive our ThankView videos about how special they feel..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4373123)

LE

Lynn E.

Director of Web Development and Digital Communications

> "The inability to upload information for multiple individuals with the same email address within the same campaign."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2626030)

BP

Brittany P.

Director of Annual Giving and Advancement Communications

> "It gives us some variety in our communications."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6019955)

KW

Kimberly W.

Senior Manager of Donor Relations

> "During the pandemic, we've been using ThankView to email tax acks and I have JUST enough space for the lax language."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847975)

CT

Courtnay T.

Director of Annual Giving

> "We were able to check in with donors, continue to cultivate relationships, and even solicit gifts during that time."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4256178)

CK

Carol K.

Director of Planned Giving

> "It is not clear how this integration will work."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3141928)

JL

Jason L.

Senior Director of Advancement Operations

> "I also like the integration with Raiser's Edge NXT"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4843450)

KA

Kate A.

Assoc. Director, Donor Loyalty

> "The video library has become a daunting space that I avoid like the plague."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2430885)

KF

Kanisha F.

Assistant Director of Annual Giving

> "I enjoy learning about individual campaigns and all campaigns."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6024952)

JM

Jen M.

Associate Director of Donor Relations

> "It takes a while to figure out how to use without training, not always the most user-friendly."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847859)

[View Reviews](https://www.capterra.com/p/183093/ThankView/reviews/)

## User interface

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

4.80 (625)

[ThankView](https://www.capterra.com/p/183093/ThankView/)

4.92 (213)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Donorbox

Top features

34/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/156860/Donorbox/#features)

ThankView

21/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/183093/ThankView/#features)

### Recognition

Donorbox is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to ThankView

### Deployment & support

Donorbox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ThankView

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Donorbox

-   By Donorbox
-   Located in United States
-   Founded in 2014

ThankView

-   By EverTrue
-   Located in United States
-   Founded in 2010

## Popular Comparisons

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[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

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[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

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[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

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Contact vendor for pricing

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[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

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[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

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[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

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