# Compare Donorbox vs Casebook 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Donorbox and Casebook based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/156860-200357/Donorbox-vs-Casebook-Platform --- # Donorbox vs Casebook Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DonorboxCasebook2/4 selected [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) [Casebook](https://www.capterra.com/p/200357/Casebook-Platform/)[4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) [## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment SM Based on [625 reviews](#user-reviews) Positive 606 Neutral 18 Negative 1 [## Casebook](https://www.capterra.com/p/200357/Casebook-Platform/)[4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) Starting Price $29.00/month Value-for-Money 4.1 Functionality 4 Ease of Use 3.9 Customer Service 4.4 Reviews Sentiment AM Based on [86 reviews](#user-reviews) Positive 72 Neutral 7 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,615 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Credit Card Processing 4.5 For Nonprofits 4.8 Electronic Payments 4.8 Member Database 4.3 Accounting 4.0 \--%Fit Missing features Feature ratings Credit Card Processing NA For Nonprofits 4.2 Electronic Payments NA Member Database 3.4 Accounting NA User satisfaction User satisfaction 4.8 User reviews[625](https://www.capterra.com/p/156860/Donorbox/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[86](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) Ease of use 3.9 Functionality 4.0 Value for money 4.1 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $29Per User, Per Month - Free version - Free trial Best for Best for Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups. Best for Human services nonprofits, government agencies, programs, and private providers. Per-User Pricing starts at $29 monthly (includes Reporting) ## User reviews Pros & cons SM Stephanie M. Senior Manager, Marketing and Communications > "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944) CB Christian B. Public Relations > "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840) SA Sara A. Grant Writer and Marketing Specialist > "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) Hugo G. Mobile developer > "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032) MP Matt P. CEO > "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096) EW Emily W. Founder > "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886) HC Hakim C. Executive Director > "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) Debbie O. President > "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101) KH Kipkorir H. Engineer > "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858) JM John M. Owner > "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918) JO Jennifer O. Marketing Director > "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815) RM Rachel M. Founder > "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024) DA Dmitrii A. Owner > "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796) SV Suzanne V. Volunteer > "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025) SL Scott L. Chief Executive Officer > "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905) SZ Sophia Z. CEO > "I don’t like that we need to have a separate account with a 3rg party processor for payouts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) MN Majorine N. Team Lead > "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JG Jeremy G. CEO > "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838) CB Carey B. CEO > "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185) JC John C. Treasurer > "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) BB Bryan B. College Pastor > "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110) SC Shalyn C. Founder > "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996) CH Candice H. Executive Director > "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029) TK Tapiwa K. Treasurer > "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812) MN Majorine N. Team Lead > "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JB Jeanna B. Development Manager > "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987) SH Shane H. CEO > "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164) LP Lara P. Artistic director > "I don't fully get the link to Stripe and the commission is too high especially on small donations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896) JL Jessica L. office manager > "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) AF Andy F. Development Coordinator > "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049) SA Sara A. Grant Writer and Marketing Specialist > "We love the customizable features, recurring donation options, and the ability to track donor activity in one place." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) DJ David J. Big man > "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411) JP Josh P. System Administrator > "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939) SC Steven C. Founder > "Event management tools feel a bit limited compared to dedicated event platforms." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) WM William M. President and Founder > "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053) MB Madison B. Founder and Director > "There aren’t a ton of free functional options besides the donation tiers." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032) NC Nicole C. Founder > "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) MF Mykeva F. Founder > "At times the learning curve for newer features felt a little unclear and needed extra documentation." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) AF Allison F. Training Coordinator > "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854) WT William T. Founder > "Limited design options, templates are not very inspiring, but that's to be expected." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931) DO Declan O. Office Manager > "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949) LL Linda L. President > "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911) NC Nicole C. Founder > "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) ER Edessa R. Executive Director > "It took a while to learn to navigate the portal towards designing a campaign." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819) MF Mykeva F. Founder > "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) ID Innomama D. Founder > "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882) LM Latifah M. Director > "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515) GF Grant F. Pastor > "I think there's a lack of style and editing ability for your campaigns." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382) MP Maria P. Grants Manager > "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) MP Maria P. Grants Manager > "Donor management is lacking, so we still need a separate tool for that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) SC Steven C. Founder > "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) PC Patty C. Volunteer, Orphanage and Dog Shelter > "I added it, but it's a bit hacky and not as clean as other integrations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280) AN Anne N. Secretary and Treasurer > "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) JP Jessica P. Candidate > "The previews aren’t always super helpful at picturing what the layout will look like." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847) NS Noma S. Founder and CEO > "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822) BC Blair C. Candidate > "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106) KR Katie R. Program Administrator > "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701) AC Amora C. Ceo > "Platform and processing fees can add up.”" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734) RV Rebecca V. Executive Director > "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757) CS Cassandra S. owner and therapist > "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696) CC Camille C. Owner > "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527) VL Valerie L. Strategic Partnerships and Communications Manager > "Sometimes it was difficult to connect to the card reader." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708) DB Dawnn B. Program manager > "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048) AL Aaron L. Trading Assistant > "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726) JC John C. Treasurer > "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) NC Noelle C. Executive Director > "Most nonprofits have no money. " [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033) JL Jessica L. office manager > "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) KE Kristina E. Founder > "It took me a while to set up my account but in also a potato on a compute." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198) NG Nolwandle G. Principal > "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741) BG Brittany G. Executive Director > "Some of our elderly donors don't even have email and can't do that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783) AN Anne N. Secretary and Treasurer > "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) SZ Sophia Z. CEO > "The processing fees are also higher than we’d appreciate as a non-profit." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) YB Yosef B. Director of Marketing > "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875) LF Lauren F. Founder Director > "It can be a bit tricky to navigate for the Organization." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881) HC Hakim C. Executive Director > "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) RK Rizwana K. ED > "Can’t create campaign on the app" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907) NW Nicole W. Director of Revenue > "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083) GS Gary S. Secretary > "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827) MF Mykeva F. Founder > "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) SM Sharelle M. Founder > "I would say I still think the fees are a bit high for 501c3 payments." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769) [View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/) AM Adri M. Peer Mentor > "The platform helps us stay organized and effectively support the youth in our community by centralizing case notes, tracking..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6869530) AA Allie A. Community Care Manager > "I spent a lot of alone time trying to put together our initial set up that was real confusing for me at times." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7079053) Kristen C. Community Advocate > "The platform enhances my work by simplifying caseload management—ensuring accurate documentation, timely task reminders, effective..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6870022) RH Rochelle H. Program Manager > "I have had some difficulties as a manager utilizing certain aspects (like gerting an overall view of employees use) that have not..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6830647) JH Joanna H. Life Coach Administration > "We were able to customize the information we want to collect with each client so that note-taking after each session is efficient..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6820494) AM Anna M. Social Services Manager > "This could definitely be user error right now (I'm still very new), but the forms section is a little frustrating at times to get..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6288970) AA Allie A. Community Care Manager > "They are eager to make intake, case management, and reporting a seamless, efficient, and straightforward process." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7079053) MV Michelle V. Executive Director > "Also, there when contacting a repeat client, the data collected from the first contact, disappears so one cannot compare where a..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4151207) VH Vicki H. Intake and Screening Coordinator > "The interface is clean, intuitive, and thoughtfully organized, making it simple for both new and experienced users to navigate." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7089707) AS Amanda S. EL Coordinator and Instructor > "Especially when selecting dates and times, the app would frequently freeze and would not allow me to scroll past a specific point." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4599017) VH Vicki H. Intake and Screening Coordinator > "Reports are flexible and easy to generate. When it comes to data management information is easy to store, retrieve, and organize,..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7089707) GE Gisele E. Program Support Coordinator > "Some pdf files cannot be uploaded or certain parts of creating a form cannot be manage to include." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___3914164) AM Adri M. Peer Mentor > "It keeps our staff organized when working with each individual while also helping us operate more efficiently as a team." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6869530) JO Jacqueline O. Resiliency Navigator > "I would like to see the case move over to engage and be removed from the intake list - very confusing to find a case and determine..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___3913924) AA Allie A. Community Care Manager > "Casebook is one of the only platforms I have worked with that actually listens to their clients." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7079053) AT Albanerys T. Resource Parent Support Worker (RPSW) > "When uploading attachments, the documents are not sorted from newest to oldest. When correcting clients name, it makes me change..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___3612187) JH Joanna H. Life Coach Administration > "As a non-profit, the ability to run reports based on information that donors, grants, etc. like to see is also very helpful!" [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6820494) NA Nicole A. Coordinator Victim Services > "Our stats reporting doesn't come out in order, so the stats have to be organized." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4610408) LG Lindsay G. Reflective Supervisor > "It has made it easy to enter information and also find information." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7080301) MS Mel S. Executive Director > "Implementation on our own was challenging, and we had planned to pay for some implementation assistance from a vendor, but it was..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4602777) LG Lindsay G. Reflective Supervisor > "It is user friendly and we appreciate having support to answer our questions when needed." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7080301) ST Samantha T. Director > "We found that if you really have no experience at all in creating stuff on the web, that it is alot harder than it seems." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___3684863) LG Lindsay G. Reflective Supervisor > "I love how clean and easy to read everything is, and reporting possibilities are endless." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7080301) CB Carly B. Resource Center Coordinator > "Overall we have had a less than thrilling experience with the product and have run into many difficulties as we try to record..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4606199) Kristen C. Community Advocate > "Casebook has played a key role in the development of our Community Advocate Program." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6870022) CR Corey R. Program Director > "I feel like I have to click through a bunch of screens to get information on one client." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4625304) AA Allie A. Community Care Manager > "I adore the customer service team and how friendly they are." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7079053) AY April Y. Director of Case Management > "Sometimes hard to navigate sections when trying to add " relationships"." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4830131) VH Vicki H. Intake and Screening Coordinator > "The learning curve is surprisingly gentle." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7089707) LK Liz K. program director > "I experienced some difficulty getting going, but this is because we are a small organization and choose to do the self set up. " [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4612388) MS Monique S. Coordinator of School Services > "What I liked most about Casebook is how easy and intuitive it is to use." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___7078999) JK Jolie K. Director > "Set up the product that firvus was very frustrating and wish it came with more consultation." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4620852) Andria S. Human Services Project Manager > "My Casebook was user friendly and easy to maneuver from page to page." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6869689) AP Abi P. Case Manager > "Nothing about this software is intuitive and, especially for our older coworkers, is difficult to use." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4624877) JH Joanna H. Life Coach Administration > "We did receive training, however the platform is user friendly enough that I think most people could figure it out with little..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6820494) KM Kathie M. Ecexutive Director > "Misleading and high sales pressure." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4835185) WM Whitney M. Survivor Support Assistant Director > "We appreciate having forms accessible to complete within the platform that we can customize as well." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6206752) LC Lisa C. Executive Director > "Bad customer service can change everything." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4615657) ST Samantha T. Director > "One of our favorite features is the fact that you can create your own reports right in the software and download and export them..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___3684863) KR Kathy R. Steps to Success Coordinator > "The implementation process was not what we expected. " [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4633208) RH Rochelle H. Program Manager > "I like that Casebook is easy to use and navigate through the next category." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6830647) KW Katy W. Database Specialist > "Sometimes, things aren't very intuitive." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4598935) NR Nicole R. Social Worker > "I love the ease of it once I got the hang of it and how I can easily keep track of case notes and services." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6348589) MV Michelle V. Executive Director > "It is not intuitive to use." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4151207) RH Rochelle H. Program Manager > "Casebook has been easy to learn and navigate." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___6830647) MV Michelle V. Executive Director > "Very difficult to use and implement." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4151207) CE Crystal E. Executive Director > "The easy-to-create forms, the customization and excellent customer service (thanks, \[sensitive content hidden\]) has made our..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4609164) JC Jeff C. GM > "The system is not easy to use to track client and others connected to case." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___3401837) KS Kari S. Executive Director > "It very overwhelming how many tools and capabilities this software has however after approximately 3 months of using it every..." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___4635500) LK Leah K. CEO > "This was a horrible experience and a waste of thousands of dollars." [See full review](https://www.capterra.com/p/200357/Casebook-Platform/#Capterra___3485497) [View Reviews](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) ## User interface 4.80 (625) 4.21 (86) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Donorbox Top features 34/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/156860/Donorbox/#features) Casebook 25/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/200357/Casebook-Platform/#features) ### Recognition Donorbox is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to Casebook ### Deployment & support Donorbox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Casebook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Donorbox - By Donorbox - Located in United States - Founded in 2014 Casebook - By Casebook - Located in United States - Founded in 2007 ## Popular Comparisons [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $0/month Price $0 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156860-172048/Donorbox-vs-Givebutter) [Casebook](https://www.capterra.com/p/200357/Casebook-Platform/)[4.21 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $29/month Price $0 4.0 Features 4.5 3.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/172048-200357/Givebutter-vs-Casebook-Platform) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $0/month Price $119/month 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [Casebook](https://www.capterra.com/p/200357/Casebook-Platform/)[4.21 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) vs [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) $29/month Price Contact vendor for pricing 4.0 Features 4.1 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123342-200357/Bonterra-Case-Management-vs-Casebook-Platform) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (485)](https://www.capterra.com/p/220131/Zeffy/reviews/) $0/month Price CA$0 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy) [Casebook](https://www.capterra.com/p/200357/Casebook-Platform/)[4.21 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) vs [CaseWorthy](https://www.capterra.com/p/154789/CaseWorthy/)[4.41 (44)](https://www.capterra.com/p/154789/CaseWorthy/reviews/) $29/month Price $0.01/year 4.0 Features 4.4 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/154789-200357/CaseWorthy-vs-Casebook-Platform) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $0/month Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $0/month Price $125/month 4.6 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $0/month Price $99/month 4.6 Features 4.2 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-156860/NeonCRM-vs-Donorbox) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $0/month Price $50/month 4.6 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-156860/DonorSnap-vs-Donorbox) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/) $0/month Price $125/month 4.6 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136488-156860/Flipcause-vs-Donorbox) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) $0/month Price $160/month 4.6 Features 4.0 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/154358-156860/Keela-vs-Donorbox)