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PrimePay makes payroll and HR complexity disappear. We've packaged 37 years of experience and an unrelenting commitment to service into an intelligent, HCM platform for people-centric businesses.
Cloud-based employee payroll and HCM application that enables small to large businesses in retail, construction, healthcare and other sectors to manage payroll, attendance and other HR services.
The customer service has been excellent. All of the employees have been very friendly and are super responsive.
HAVENT used once, and desperately want to cancel. Now I'm left desperately hoping that the company will do the right thing and refund my money they stole and ACTUALLY CANCLE my account.
The price was fair for what you receive. There are some good reports that are useful for monthly payrolls, and year end reporting.
Especially when just trying to reset a password. I have given my score due to the obnoxious treatment from customer service and the lack of information available.
Customer service is great as I get someone to answer my "mishaps" and their babysitting technique. The prices are not the lowest but they are fair and GREAT service is worth the extra 27 cents.
Worse than Horrible - Excruciatingly Painful and the most frustrating organization that I have ever done business with.
I like how it is all interconnected and the support was wonderful. There was live training which was captured on video to replay, written supports, phone supports, and very quick email supports.
Lack of integration between HRIS and T&L/payroll. Lack of functionality on payroll.
Vantage is a good solution for larger companies and has good integration with recruiting and onboarding which helped us streamline some of our processes.
However, as each of our small companies move away because we aren't "a big fish" you will eventually feel the pain and discomfort of such losses.
Easy to use, mobile friendly, and the fact that it has different pieces of the total employee experience I can add in later is great. Price was very competitive too.
ADP is trying to branch into too many sectors of HR and has been very unsuccessful. The customer service is horrible and the outsourced call center representatives cannot answer basic questions.
I have found most of the customer service to be outstanding and the programs to be user friendly.
Also, that "you can only have one window open at a time" not only is very debilitating but annoying when the cookies get stuck and one has to reboot the entire computer.
It can make your tasks easier. As for the vendor, one can appreciate their flexibility and willingness to improve based on experiences and client needs.
Also there is no one dedicated staff member to each company code, meaning you will constantly have to repeat yourself. I've dealt with nasty and unprofessional ADP personnel.
Prioritize real-user-identified key features according to your needs to find your best fit.
PrimePay
Top FeaturesADP Vantage HCM
ADP Vantage HCM
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