# Compare PrimePay vs Square Payroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PrimePay and Square Payroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156904-170266/PrimePay-vs-Square-Payroll

---

# PrimePay vs Square Payroll Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PrimePaySquare Payroll2/4 selected

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[4.7 (621)](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

[## PrimePay](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.8

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

ND

ND

LQ

Based on [381 reviews](#user-reviews)

Positive

281

Neutral

28

Negative

72

[## Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[4.7 (621)](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [621 reviews](#user-reviews)

Positive

591

Neutral

18

Negative

12

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 28,317 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Payroll Management

4.1

Direct Deposit

4.5

Tax Compliance

4.2

W-2 Preparation

4.5

Tax Calculation

4.4

73%Fit

Not enough reviews

Feature ratings

Payroll Management

4.7

Direct Deposit

4.8

Tax Compliance

4.6

W-2 Preparation

4.7

Tax Calculation

\--

User satisfaction

User satisfaction

4.0

User reviews[381](https://www.capterra.com/p/156904/PrimePay/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

3.9

Customer support

3.8

User satisfaction

4.7

User reviews[621](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$35Other, Per Month

-   Free version
-   Free trial

Best for

Best for

PrimePay makes HCM simple. For over 38 years, we’ve combined unwavering service with a unified payroll platform that streamlines time tracking, payroll and tax filing, and compliance.

Best for

Small to medium size business employers with up to 100 employees. Salaried or hourly employees. Pay W-2 employees, 1099 contractors, or both.

## User reviews

Pros & cons

ND

Nikki D.

Accountant

> "The automation of these tasks helps reduce manual errors and ensures compliance without having to constantly monitor deadlines."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

CH

Christina H.

HR Director

> "It had some ability to modify the set up and codes but when it came to customer service, it was difficult to get answers and help..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269)

ND

Nikki D.

Accountant

> "One of the biggest advantages of using PrimePay is how seamlessly it handles all tax filings and quarterly reports."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

AB

Alicia B.

Accountant and Payroll Administrator

> "Our company has had some communication issues with taxes being paid in correctly or overpaid from switching over mid-year."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817535)

LQ

Leslie Q.

Director, HR

> "I recently completed the implementation of a newly structured benefits program for Open Enrollment using PrimePay as our HRIS, and the..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

JL

Junhyun L.

HR Associate

> "There are some actions which are not allowed to modify on our end, having us to call customer support, such as changing Tax Exemptions."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6425916)

TB

Todd B.

Admin Assistant

> "I used to have a dedicated specialist I would call. As I have used several Payroll/HR companies, the PrimePay dashboard is relatively..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817748)

KB

Karen B.

Payroll

> "We had issues with the Cloud for Support for months but now it is up and running for me. When updates are done, sometimes things..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6330330)

VR

Verified Reviewer

Owner

> "The processing is easy. If I need help with a special payroll or have any questions the representatives to this point have been stellar."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484)

CB

Chloe B.

Staff Accountant

> "It is also hard to contact our direct team and get updates, due to delayed responses."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6809990)

ND

Nikki D.

Accountant

> "However, having more user control and quicker, more helpful support would really take the service to the next level."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

PB

Phillip B.

OWNER

> "In one month they forgot to pay someone, the next period, forgot to pay 2 employees OT, then the following month forgot to pay..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6341550)

AL

Amy L.

Accounting Manager

> "Our IRS went live in early 2022, but there are items, big and small, being solved over the 4 years we have with PrimePay."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6620558)

AB

Alison B.

Bookkeeper

> "Every single thing became painful to do and it felt like pulling teeth to get anything done. If you tried to call you would be on..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6369250)

RK

Rick K.

Clinic Administrator

> "It takes work to keep up with technology, but there is a nice payoff if you are patient. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

RK

Rick K.

Clinic Administrator

> "Previously we were with a big well known payroll service and were paying high rates for poor customer service. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

RG

Richard G.

Finance Manager

> "Our new customer service manager (i.e., Jose Carcamo) is very good in checking how everything is going and if we need anything."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6415393)

AJ

Angie J.

Vice President

> "Still waiting to see if they paid all the taxes in a timely manner as they were not able to do anything else effectively - like call a..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354372)

RK

Rick K.

Clinic Administrator

> "I am happy we made the change to PrimePay because now our costs are reasonable and the customer service has been great. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

WR

Will R.

COO

> "The reporting system portal and the entire company and support team is totally antiquated, incompetent, and will surely fail and shut..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___5001226)

JK

Joy K.

CEO

> "Outstanding customer service, starting with setting up my company and my payroll and then using the well structured and easy to use..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6457543)

CS

Cody S.

Owner

> "The customer service is lacking and we had to move to another payroll company to fix the issues Prime Pay has caused."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325)

RM

Rachel M.

Director of HR and AR Processor

> "I really like talking to support technicians like \[sensitive content hidden\] that demonstrates a strong ability to make you feel that..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6564132)

GW

Gretchen W.

Treasurer

> "Sometimes it is hard to reach someone who can explain and resolve questions. And one of our payrolls was not delivered by FedEx."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6545898)

SC

Sophia C.

Human Resources

> "Excellent. When I need a report specific to my audits, customer service has always been able to deliver it."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6566021)

EB

Emily B.

Operator

> "At times, Prime Pay support can be tricky to navigate."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6821236)

ED

Erin D.

Accountant Assistant

> "I like how they improved their systems and now I can always get someone on the phone with a problem if our company's representative is..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506)

ED

Erin D.

Accountant Assistant

> "Also, some times the Invoices we get from PrimePay are over charged and wrong."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506)

EA

ENID A.

GENERAL MANAGER

> "I love having priority support now because before 1 yr ago it was a nightmare calling, holding over 1 hr and getting disconnected. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6678756)

HM

Heather M.

Owner, CFO

> "I don't like the payroll cutoff time being such a hard time, when I'm actually going throught the last steps of payroll. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899)

GM

Greg M.

Owner

> "My franchise forces me to use Profitkeeper on the same site, so that made it easy to come to one place."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6801377)

KN

Kamran N.

HR

> "After more than 10 years of being a customer, we began experiencing poor customer support, with no response to our inquiries for months."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6552914)

CH

Christina H.

HR Director

> "The simplicity of the product made it easy enough for almost anyone to use."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269)

JJ

Jennifer J.

Sr Director, Total Rewards, People Operations

> "Lack of integration between HRIS and T&L/payroll. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6304872)

LQ

Leslie Q.

Director, HR

> "He consistently delivered his work on time, communicated clearly, and always made himself available for questions or guidance."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

DH

Donna H.

Senior Accountant

> "Therefore, we do not have a point of contact for issues or contacts and are left to drift. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733)

MJ

Mike J.

CHRO

> "Pricing was a huge point for me and this is almost half the price of any other pay company I have been with"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

DM

Daisy M.

Office Manager

> "It took me awhile to get used to it, I feel like the final product isn't obvious before submitting payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6426958)

AB

Arina B.

Bookkeeper

> "Their user-friendly platform, accurate processing, and exceptional customer support make them a standout in the industry."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6421197)

VR

Verified Reviewer

Owner

> "So it seems to be a computer glitch that needs to be fixed."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484)

RK

Rick K.

Clinic Administrator

> "Things have not been perfect since we onboarded 5 months ago, but I can honestly say every rep I have spoken to has worked hard to fix..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

NC

Nancy C.

Office Admin

> "Since the rapid growth of PrimePay, I am not able to reach help as quickly as previously. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926)

CK

Cheryl K.

CEO

> "sensitive content hidden\], Client Advisor, took the time to listen to my issues with PrimePay and I have confidence in his ability to..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6458618)

NC

Nancy C.

Office Admin

> "Now I may or may not get a return call and when I'm in panic mode it can be frustrating. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926)

MJ

Mike J.

CHRO

> "The pricing and helpfulness of the Sales rep and the account specialist."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

JJ

John J.

Treasurer

> "Found out that they had withheld $8,000 more in taxes than they should have, and we are a small organization!"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216)

ND

Nikki D.

Accountant

> "Overall, PrimePay has been a solid payroll solution for our firm."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

MB

Marlon B.

Owner

> "I received a report from the IRS that I owe $2,700 extra for my quarterly payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6656711)

AA

Amelia A.

Payroll and Benefits Coordinator

> "It works well for our transportation company with many different kinds of employees."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6672569)

CS

Cody S.

Owner

> "I would reach out to customer service once a month and be told no one has worked on my case."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325)

FJ

Fran J.

President

> "Prime Pay has been servicing our payroll needs for all most 10 years and we have had a favorable experience during our time with them."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6563671)

HM

Heather M.

Owner, CFO

> "I've been caught in verification a couple of times, and charged the "Next Day Deposit Fee"."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899)

AB

Arina B.

Bookkeeper

> "PrimePay has undoubtedly made payroll management easier and more efficient for my business."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6421197)

LA

Liz A.

Payroll Manager

> "We have a parent company with multiple subsidiaries, there is no way to transfer between without termination and rehire, which makes a..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6285540)

MJ

Mike J.

CHRO

> "Everyone was helpful during the onboarding process and trying to get me set up with everything."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

MC

Marc C.

controller

> "you say what you have to for the sale and leave us behind when help is needed"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724)

DH

Donna H.

Senior Accountant

> "I can do my payroll myself electronically and know it is complete."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733)

RD

Ruth D.

Office Admin

> "They are quick to bill for everything, but so slow to respond to questions. And we will be told one thing by one person, and the..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6681272)

GH

Georgina H.

Analyst

> "Website looks proffesional."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6837187)

MC

Marc C.

controller

> "Just sent an issue to someone and the person responding just provided suggestions rather than looking into the issue"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724)

LQ

Leslie Q.

Director, HR

> "Overall, PrimePay provided the right tools and support to ensure a successful rollout, and I would highly recommend them."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

TB

Todd B.

Admin Assistant

> "I don't think what I like least is exclusively a PrimePay issue."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817748)

RA

Randy A.

Business manager

> "I have always liked that I can talk to PrimePay on the phone to resolve any questions or issues I may have."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6451383)

CS

Cody S.

Owner

> "They missed or had issues with two tax payments in the first 12 months."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325)

SM

Sam M.

Accountant

> "It is easy to find information about the company and employees."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816352)

JD

Jennifer D.

Accountant Office Manager

> "Late responses times, phones took forever to answer"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256)

FN

Fernando N.

Presidente ans CEO

> "Their professionalism and expertise make them a trusted partner for our payroll needs."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6648521)

TT

Takao T.

President and COO

> "Response time was very slow beginning of this year due to shortage of employees."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6482909)

RK

Rick K.

Clinic Administrator

> "I hope they keep their current leadership in place for many years to come."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

CK

Colleen K.

Payroll

> "I have been trying to cancel my service with PrimePay since June 10th 2024."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6420812)

JA

Jeff A.

Director of Business Development

> "The migration from our previous payroll provider was simple and hassle-free."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6526176)

EL

Erica L.

Controller

> "Payroll is extreamly slow to load and takes longer to reclculate payroll than it is to upload hundreds of employee data."

[See full review](https://www.capterra.com/p/156904/PrimePay/#SoftwareAdvice___4975091)

MH

Mark H.

Owner

> "I also like that you can get someone on the phone who is dedicated to customer service."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6509846)

DC

Debra C.

Office Manager

> "PrimePay is always a phone call away whenever I have any issues with my payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6517749)

EG

Elizabeth G.

HRIS Manager

> "There is a lot more functionality than from our last provider."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6311978)

RS

Rajan S.

COO

> "Sometimes, it isn't easy to get hold of customer support professionals."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6701534)

MA

Mady A.

Accounting Manager

> "It has been amazing working with PrimePay. When I was working extra hours, the whole team was constantly checking on me."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914)

ND

Nancy D.

EXECUTIVE DIRECTOR

> "CUSTOMER SERVICE IS VERY DIFFICULT TO ACCESS AND SLOW. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6396742)

JD

Jennifer D.

Accountant Office Manager

> "Very happy as Primpay has come a long way to now its, same day turnaround, the phones are always answered much more quickly! "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256)

AP

Amy P.

Owner

> "Long, painful, stressful, anxiety riddled, and financially draining."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6310632)

[View Reviews](https://www.capterra.com/p/156904/PrimePay/reviews/)

ES

Emily S.

Owner

> "I like that staff can clock in and clock out for their shifts with Square Payroll, their tips are automatically added to..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6851283)

CBCC

Carolyn Black-Coffey C.

Owner, President

> "The transition was harder for me, as my former payroll company had a more manual system, and the formatting process was..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6830560)

CBCC

Carolyn Black-Coffey C.

Owner, President

> "Square has been immeasurably helpful with getting and keeping me organized in regard to payroll."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6830560)

VR

Verified Reviewer

President

> "They have screwed up my tax filings every month since switching to Square Payroll. "

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#GetApp___5094877)

CA

Christian A.

Manager

> "I liked their idea of only paying when you take a payment, so I tried Square Payroll."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6331478)

JD

Jammi D.

owner

> "it is a little pricey for a app compared to other payroll apps"

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6043153)

MS

Michelle S.

Owner

> "I also love that they automatically withhold and remit Payroll Taxes."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6592663)

MH

Matthew H.

general manager

> "This does not matter to me, but it does not do the HR items that Paychex and ADP do. If you need a more comprehensive..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___4527222)

PO

Paola O.

HR Manager

> "I like this payroll product as it offers amazing payroll features."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6625742)

BB

Blake B.

owner

> "At first it was a little hard to get used too."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6294458)

KG

Kim G.

Brand management

> "User friendly and customer support is very helpful."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___7081614)

DW

David W.

President

> "My only concern is the ease at which I can pay the same employee different pay rates- for doing different jobs. While I..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2860844)

VR

Verified Reviewer

Admin

> "The automation of tax filings and payments lifted a huge burden off our shoulders, ensuring compliance without the hassle."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6227823)

AG

Alysia G.

Self

> "Limited reports “. And not great for larger business."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___3571174)

MS

Michelle S.

Owner

> "It was intuitive and easy to use to begin with, but they keep adding products and improving functionality."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6592663)

RB

Richard B.

Owner

> "It doesn't matter if I am in my high season, or my low season, it takes the same amount of time because of the..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2860851)

VR

Verified Reviewer

President

> "Running payroll is simple and I could automate the entry of payroll data to avoid mistakes."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#GetApp___5094877)

PB

Petula B.

Owner/ CEO

> "Not sure why it's not allowing me to add my cashapp a payment option, but I'm sure it's something I'm not doing correctly."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2962818)

JT

Joseph T.

CEO

> "I also liked how accurate and without delays the payroll payments are executed, this way fantastic because it allowed our..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___4544619)

JN

Jessica N.

Owner

> "Now it is more difficult to view timecards if you notice a mistake when importing"

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2860611)

PO

Paola O.

HR Manager

> "It is effortless to deploy and customization is easy too."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6625742)

KM

Karyn M.

Co-Owner

> "The only concern I had was that it was very difficult to get in touch with a live person the few times I had a question."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2862525)

JT

Joseph T.

CEO

> "I loved the way this platform allows me to use the trip monitoring function, this function was very important to me since..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___4544619)

Chandra D.

Owner

> "I was super disappointed that I had to create a NEW Square account just to get access to the plan again."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___3048452)

CBCC

Carolyn Black-Coffey C.

Owner, President

> "Very easy to track and import wages."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6830560)

KD

Kimbra D.

Head server / manager at night

> "The only thing I don't like is when I need to change something it won't let me. If I make a mistake it's hard to..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2934613)

MD

Maggie D.

Owner

> "Overall, the software is a great value and it's money well spent."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___7033695)

BH

Bryan H.

Owner

> "We were very nervous about taxes and getting folks paid correctly not being business owners before. "

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2907496)

MD

Maggie D.

Owner

> "The system is incredibly easy to set up and run."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___7033695)

ST

Stefani T.

CEO

> "The inability to schedule same day payments, but there isn't really a Payroll software that does this quite right."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2462707)

JT

Joseph T.

CEO

> "I liked the automated service to send payment report to our employees mail, this helped a lot so that our employees could..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___4544619)

SZ

Sheldon Z.

Ceo

> "If you have trouble it’s tough to get ahold of someone."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2861076)

PW

Patrick W.

Self

> "The ability to pay manage and keep track of payroll and documents makes square payroll a great tool for any small or..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___4543221)

CG

Cameron G.

Owner

> "I was struggling to do payroll by myself."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2958831)

SS

Shannon S.

Operator

> "I've used square payroll for over 7 years after using several other services like Quickbooks, paychex, ADP and nothing..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___4583365)

Mike F.

Owner

> "The employer dashboard and features are pretty basic and may take some to get used to what functionality is available."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2827348)

CO

Camila O.

Managing Partner

> "I really like Square Payroll for the ability it gives me to manage my payroll in an organized manner."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___4402753)

HM

Heather M.

shop owner

> "I found it expensive for a very small business."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___3340865)

OA

Oluwatobiloba A.

Manager

> "I sincerely like the comprehensive payroll system and it's solution that can help business grow both online and offline."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___4305107)

CG

Cameron G.

Owner

> "Haven't found any issues that are troublesome."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2958831)

KD

Kimbra D.

Head server / manager at night

> "I love that this program it calculates your state and federal taxes, lets me offer direct deposit, tracks hrs and..."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2934613)

AA

Adriana A.

Owner

> "One downside might be is if you have a large organization with a lot of employees."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2432942)

JD

Jammi D.

owner

> "square payroll has one of the best apps with easy to use system"

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6043153)

AW

Allison W.

GM

> "It is crazy Square won't implement this option and is a huge annoyance."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2778860)

Troy B.

Marketing Manager

> "Vacation/Leave Tracking has truly increased the productivity of payroll and bookkeeping."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___3705912)

LC

Linda C.

owner

> "Very frustrating"

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2816069)

JC

Jenni C.

Owner

> "I like all of Square Payroll. If I had to choose I would say how easy it is to use just amazes me."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___6227674)

SW

Shannon W.

Acupuncturist/maker

> "We have had errors."

[See full review](https://www.capterra.com/p/170266/Square-Payroll/#Capterra___2693412)

[View Reviews](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

## User interface

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)

3.95 (381)

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

4.66 (621)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

PrimePay

Top features

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/156904/PrimePay/#features)

Square Payroll

23/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/170266/Square-Payroll/#features)

### Recognition

PrimePay is recognized as a top-rated tool in 4 Capterra Shortlist reports

Square Payroll is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

PrimePay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Payroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PrimePay

-   By PrimePay
-   Located in United States
-   Founded in 1986

Square Payroll

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

3.8

Features

4.8

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156904-205015/PrimePay-vs-Deel)

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[4.66 (621)](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/)

$35/month

Price

$5/month

4.5

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/170266-205015/Square-Payroll-vs-Deel)

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,760)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

3.8

Features

4.8

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/156904-172127/PrimePay-vs-Rippling)

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[4.66 (621)](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,760)](https://www.capterra.com/p/172127/Rippling/reviews/)

$35/month

Price

$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/170266-172127/Square-Payroll-vs-Rippling)

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156904-185859/PrimePay-vs-RUN)

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[4.66 (621)](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

$35/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170266-185859/Square-Payroll-vs-RUN)

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-156904/WorkforceNow-vs-PrimePay)

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[4.66 (621)](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/)

$35/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-170266/WebPay-vs-Square-Payroll)

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-156904/WebPay-vs-PrimePay)

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[4.66 (621)](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$35/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-170266/WorkforceNow-vs-Square-Payroll)

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

3.8

Features

4.7

3.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-156904/Patriot-Software-vs-PrimePay)

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[4.66 (621)](https://www.capterra.com/p/170266/Square-Payroll/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$35/month

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-170266/Patriot-Software-vs-Square-Payroll)