# Compare PrimePay vs UKG Ready 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PrimePay and UKG Ready based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/156904-198579/PrimePay-vs-UKG-Ready --- # PrimePay vs UKG Ready Features and Cost Comparison Last updated June 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PrimePayUKG Ready2/4 selected [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[4.2 (1,145)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) [## PrimePay](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.8 Ease of Use 3.9 Customer Service 3.8 Reviews Sentiment LQ ND ND Based on [381 reviews](#user-reviews) Positive 281 Neutral 28 Negative 72 [## UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[4.2 (1,145)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [1,145 reviews](#user-reviews) Positive 958 Neutral 138 Negative 49 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 35,679 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings Payroll Management 4.1 Direct Deposit 4.5 Tax Compliance 4.2 W-2 Preparation 4.5 Payroll Reporting 4.3 81%Fit High performer Feature ratings Payroll Management 4.5 Direct Deposit 4.6 Tax Compliance 4.3 W-2 Preparation 4.5 Payroll Reporting 4.7 User satisfaction User satisfaction 4.0 User reviews[381](https://www.capterra.com/p/156904/PrimePay/reviews/) Ease of use 3.9 Functionality 3.8 Value for money 3.9 Customer support 3.8 User satisfaction 4.2 User reviews[1,145](https://www.capterra.com/p/198579/UKG-Ready/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.1 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for PrimePay makes HCM simple. For over 38 years, we’ve combined unwavering service with a unified payroll platform that streamlines time tracking, payroll and tax filing, and compliance. Best for UKG Ready is used by HR, payroll, operations, talent teams, and growing organizations in healthcare, retail, hospitality, manufacturing, and public sector industries. ## User reviews Pros & cons LQ Leslie Q. Director, HR > "I recently completed the implementation of a newly structured benefits program for Open Enrollment using PrimePay as our HRIS, and the..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063) CH Christina H. HR Director > "It had some ability to modify the set up and codes but when it came to customer service, it was difficult to get answers and help without..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269) ND Nikki D. Accountant > "The automation of these tasks helps reduce manual errors and ensures compliance without having to constantly monitor deadlines." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418) JL Junhyun L. HR Associate > "There are some actions which are not allowed to modify on our end, having us to call customer support, such as changing Tax Exemptions." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6425916) ND Nikki D. Accountant > "One of the biggest advantages of using PrimePay is how seamlessly it handles all tax filings and quarterly reports." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418) WR Will R. COO > "The reporting system portal and the entire company and support team is totally antiquated, incompetent, and will surely fail and shut down..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___5001226) VR Verified Reviewer Owner > "The processing is easy. If I need help with a special payroll or have any questions the representatives to this point have been stellar." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484) AB Alicia B. Accountant and Payroll Administrator > "Our company has had some communication issues with taxes being paid in correctly or overpaid from switching over mid-year." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817535) AL Amy L. Accounting Manager > "Our IRS went live in early 2022, but there are items, big and small, being solved over the 4 years we have with PrimePay." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6620558) GW Gretchen W. Treasurer > "Sometimes it is hard to reach someone who can explain and resolve questions. And one of our payrolls was not delivered by FedEx." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6545898) RG Richard G. Finance Manager > "Our new customer service manager (i.e., Jose Carcamo) is very good in checking how everything is going and if we need anything." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6415393) ED Erin D. Accountant Assistant > "Also, some times the Invoices we get from PrimePay are over charged and wrong." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506) JK Joy K. CEO > "Outstanding customer service, starting with setting up my company and my payroll and then using the well structured and easy to use portal." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6457543) HM Heather M. Owner, CFO > "I don't like the payroll cutoff time being such a hard time, when I'm actually going throught the last steps of payroll. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899) RM Rachel M. Director of HR and AR Processor > "I really like talking to support technicians like \[sensitive content hidden\] that demonstrates a strong ability to make you feel that they..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6564132) KN Kamran N. HR > "After more than 10 years of being a customer, we began experiencing poor customer support, with no response to our inquiries for months." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6552914) SC Sophia C. Human Resources > "Excellent. When I need a report specific to my audits, customer service has always been able to deliver it." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6566021) CB Chloe B. Staff Accountant > "It is also hard to contact our direct team and get updates, due to delayed responses." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6809990) ED Erin D. Accountant Assistant > "I like how they improved their systems and now I can always get someone on the phone with a problem if our company's representative is..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506) DH Donna H. Senior Accountant > "Therefore, we do not have a point of contact for issues or contacts and are left to drift. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733) EA ENID A. GENERAL MANAGER > "I love having priority support now because before 1 yr ago it was a nightmare calling, holding over 1 hr and getting disconnected. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6678756) DM Daisy M. Office Manager > "It took me awhile to get used to it, I feel like the final product isn't obvious before submitting payroll." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6426958) GM Greg M. Owner > "My franchise forces me to use Profitkeeper on the same site, so that made it easy to come to one place." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6801377) VR Verified Reviewer Owner > "So it seems to be a computer glitch that needs to be fixed." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484) LQ Leslie Q. Director, HR > "He consistently delivered his work on time, communicated clearly, and always made himself available for questions or guidance." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063) NC Nancy C. Office Admin > "Since the rapid growth of PrimePay, I am not able to reach help as quickly as previously. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926) AB Arina B. Bookkeeper > "Their user-friendly platform, accurate processing, and exceptional customer support make them a standout in the industry." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6421197) NC Nancy C. Office Admin > "Now I may or may not get a return call and when I'm in panic mode it can be frustrating. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926) TB Todd B. Admin Assistant > "I used to have a dedicated specialist I would call. As I have used several Payroll/HR companies, the PrimePay dashboard is relatively user..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817748) RK Rick K. Clinic Administrator > "Previously we were with a big well known payroll service and were paying high rates for poor customer service. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462) CK Cheryl K. CEO > "sensitive content hidden\], Client Advisor, took the time to listen to my issues with PrimePay and I have confidence in his ability to help..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6458618) JJ John J. Treasurer > "Found out that they had withheld $8,000 more in taxes than they should have, and we are a small organization!" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216) AA Amelia A. Payroll and Benefits Coordinator > "It works well for our transportation company with many different kinds of employees." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6672569) MB Marlon B. Owner > "I received a report from the IRS that I owe $2,700 extra for my quarterly payroll." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6656711) FJ Fran J. President > "Prime Pay has been servicing our payroll needs for all most 10 years and we have had a favorable experience during our time with them." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6563671) HM Heather M. Owner, CFO > "I've been caught in verification a couple of times, and charged the "Next Day Deposit Fee"." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899) AB Arina B. Bookkeeper > "PrimePay has undoubtedly made payroll management easier and more efficient for my business." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6421197) LA Liz A. Payroll Manager > "We have a parent company with multiple subsidiaries, there is no way to transfer between without termination and rehire, which makes a mess..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6285540) ND Nikki D. Accountant > "However, having more user control and quicker, more helpful support would really take the service to the next level." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418) MC Marc C. controller > "you say what you have to for the sale and leave us behind when help is needed" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724) RK Rick K. Clinic Administrator > "It takes work to keep up with technology, but there is a nice payoff if you are patient. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462) RD Ruth D. Office Admin > "They are quick to bill for everything, but so slow to respond to questions. And we will be told one thing by one person, and the opposite..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6681272) DH Donna H. Senior Accountant > "I can do my payroll myself electronically and know it is complete." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733) MC Marc C. controller > "Just sent an issue to someone and the person responding just provided suggestions rather than looking into the issue" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724) LQ Leslie Q. Director, HR > "Overall, PrimePay provided the right tools and support to ensure a successful rollout, and I would highly recommend them." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063) EB Emily B. Operator > "At times, Prime Pay support can be tricky to navigate." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6821236) RA Randy A. Business manager > "I have always liked that I can talk to PrimePay on the phone to resolve any questions or issues I may have." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6451383) KB Karen B. Payroll > "We had issues with the Cloud for Support for months but now it is up and running for me. When updates are done, sometimes things change in..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6330330) RK Rick K. Clinic Administrator > "I am happy we made the change to PrimePay because now our costs are reasonable and the customer service has been great. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462) JD Jennifer D. Accountant Office Manager > "Late responses times, phones took forever to answer" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256) FN Fernando N. Presidente ans CEO > "Their professionalism and expertise make them a trusted partner for our payroll needs." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6648521) TT Takao T. President and COO > "Response time was very slow beginning of this year due to shortage of employees." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6482909) JA Jeff A. Director of Business Development > "The migration from our previous payroll provider was simple and hassle-free." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6526176) CK Colleen K. Payroll > "I have been trying to cancel my service with PrimePay since June 10th 2024." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6420812) MH Mark H. Owner > "I also like that you can get someone on the phone who is dedicated to customer service." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6509846) EL Erica L. Controller > "Payroll is extreamly slow to load and takes longer to reclculate payroll than it is to upload hundreds of employee data." [See full review](https://www.capterra.com/p/156904/PrimePay/#SoftwareAdvice___4975091) CH Christina H. HR Director > "The simplicity of the product made it easy enough for almost anyone to use." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269) DC Debra C. Office Manager > "PrimePay is always a phone call away whenever I have any issues with my payroll." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6517749) MA Mady A. Accounting Manager > "It has been amazing working with PrimePay. When I was working extra hours, the whole team was constantly checking on me." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914) PB Phillip B. OWNER > "In one month they forgot to pay someone, the next period, forgot to pay 2 employees OT, then the following month forgot to pay everyone. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6341550) JD Jennifer D. Accountant Office Manager > "Very happy as Primpay has come a long way to now its, same day turnaround, the phones are always answered much more quickly! " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256) AB Alison B. Bookkeeper > "Every single thing became painful to do and it felt like pulling teeth to get anything done. If you tried to call you would be on hold for..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6369250) MJ Mike J. CHRO > "Pricing was a huge point for me and this is almost half the price of any other pay company I have been with" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161) RS Rajan S. COO > "Sometimes, it isn't easy to get hold of customer support professionals." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6701534) JD Jennifer D. Accountant Office Manager > "They are quick at returning payroll, the payroll is accurate. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256) ND Nancy D. EXECUTIVE DIRECTOR > "CUSTOMER SERVICE IS VERY DIFFICULT TO ACCESS AND SLOW. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6396742) MA Mady A. Accounting Manager > "I enjoy being able to work through problems with them & gain new insights!" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914) AJ Angie J. Vice President > "Still waiting to see if they paid all the taxes in a timely manner as they were not able to do anything else effectively - like call a..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354372) RK Rick K. Clinic Administrator > "Things have not been perfect since we onboarded 5 months ago, but I can honestly say every rep I have spoken to has worked hard to fix..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462) TT Takao T. President and COO > "I called several times but was on hold for at least 1 hr." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6482909) DR David R. Franchisee > "My overall experience is that now that we are set up everything seems to be running pretty smooth and all the paperwork seems to be set up..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6292931) CS Cody S. Owner > "The customer service is lacking and we had to move to another payroll company to fix the issues Prime Pay has caused." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325) MJ Mike J. CHRO > "The pricing and helpfulness of the Sales rep and the account specialist." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161) EL Erica L. Controller > "Implementation went rough and all employees W4 information was uploaded incorrectly, causing problems on employee taxes." [See full review](https://www.capterra.com/p/156904/PrimePay/#SoftwareAdvice___4975091) LC Lisa C. V.P > "I like the most that I have had the same Payroll specialist \[sensitive content hidden\] who is the best at her job and makes my life and job..." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6267300) SH Sharon H. Office Manager > "Having trouble signing up for experience cloud" [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6532885) LQ Leslie Q. Director, HR > "Beyond his professionalism, he was friendly, approachable, and truly a pleasure to collaborate with." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063) JJ John J. Treasurer > "We ditched them after months of frustration. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216) ND Nikki D. Accountant > "Overall, PrimePay has been a solid payroll solution for our firm." [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418) JJ John J. Treasurer > "Inept customer support. " [See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216) [View Reviews](https://www.capterra.com/p/156904/PrimePay/reviews/) VR Verified Reviewer HR Assistant > "The platform offers a lot of useful tools that support day-to-day workforce management and reduce administrative workload. Although there are occasional..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7147215) VR Verified Reviewer PAYROLL SPECIALIST > "One challenge with UKG Ready is that some features can be difficult to troubleshoot, especially when configurations are tied together across HR, payroll, and..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7146523) VR Verified Reviewer PAYROLL SPECIALIST > "UKG Ready is very customizable and offers a strong all-in-one platform for payroll, timekeeping, onboarding, and HR processes." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7146523) DE David E. Maintenance Tech > "It frequently logs me out, loads slowly, or struggles to register clock-ins accurately if the cell service isn't perfect." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7161558) VR Verified Reviewer Wireless Technical Support Agent > "The system was reliable for the core tasks I needed as a Tech Support agent at Foundever — clocking in and out, checking my schedule, and reviewing my weekly..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7138665) VR Verified Reviewer Event Manager > "Being an event manager, working certain events off-site, this is very inconvenient needing to pull out my laptop as opposed to using the app." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7077827) VR Verified Reviewer HR Assistant > "I also appreciate that employees can access their schedules, pay information, and requests through self-service features, which improves communication and..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7147215) NW Nathaniel W. Chef > "That the lag between pay to available funds only being 50% is not enough for those who work so hard to earn immediate available" [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7090532) VR Verified Reviewer HR Assistant > "The time tracking and scheduling tools are particularly helpful because they reduce manual errors and make it easier to manage employee attendance and shifts." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7147215) GD George D. Administrator > "Often time the application updates without prompt and you lose all your login credentialing." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7135387) VR Verified Reviewer HR Assistant > "It has helped improve efficiency in managing HR tasks, scheduling, payroll, and employee records in a more organized way." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7147215) PC Patrinia C. Director, Human Resources > "Our payroll JE has been on an Excel spreadsheet for DECADES and we were required to copy one line at a time into NetSuite... couldn't import the JE." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7039307) TL Tim L. Manager of Information Systems > "Some of our business processes are outside of the built-in functionality of UKG Ready but the integration team were able to make routines that solved our..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7135458) MH Megan H. HR Coordinator > "The main drawback of UKG Ready is the occasional bugs and system issues." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7126981) DE David E. Maintenance Tech > "It has a bit of a learning curve and can feel clunky at times, but having HR, payroll, and time tracking all in one place has ultimately made managing our..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7161558) SK SANDHYA K. IT Engineer > "Occasional system glitches, limited notification customization, and some features take time to learn." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7017409) LC Lisa C. Onboarding Manager > "I liked the customizability of the UKG setup and reporting. Once you learned the system and how to move around, there were really a lot of things you could do..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7158210) CT Courtney T. HR Director > "We had issues with taxes, paying employees on time and W2 generation." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7162766) DT Deborah T. Senior Vice President and Chief Human Resources Officer > "All in one software as a service which allows us to customize to fit our needs and scalable as we continue to grow. " [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7126553) TS Tiah S. Accounts Payable and General Ledger Associate > "It does not allow you to change or edit your profile picture without contacting program administrator." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6873894) AA Ashley A. RN > "The payroll processing is seamless and it is very simple to look at time cards and fix mistakes or add PTO to a day." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7110073) AN Aimee N. HR Director > "parts of the system do not "talk to each other" so we could not display information for primary positions and secondary positions in the same report." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6417966) SR Scott R. Payroll Specialist > "it works well for what we need to do multi state payroll and to have all the employees information at our finger tips" [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7130671) LN Luda N. Claim adjuster > "Unable to request day off from mobile app, I can see only booked time but unable to crate new request." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7008791) JL Jeannette L. Human Resource Manager > "Overall it is good, no big issues. Except, when I want to talk to someone about pricing on adding a 360 file feed between UKG and our Retirement provider they..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7132234) FH Faith H. CNA > "The issues and occasional bug that may come up, as well as trying to work with customer support, these can be inconvenient and difficult to navigate." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7035207) VR Verified Reviewer PAYROLL SPECIALIST > "Once processes and workflows are established, it becomes a valuable tool for payroll accuracy, reporting, and compliance." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7146523) LA Lori A. Payroll Benefits Administrator > "Customer Service is lacking & it takes forever regarding integrated files for vendors to be set up and work as they should." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7039266) VR Verified Reviewer Wireless Technical Support Agent > "There were moments where the app felt slow or required supervisor assistance for punch corrections, but overall it consistently supported my workflow and made..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7138665) DE David E. Maintenance Tech > "The mobile app can be glitchy." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7161558) TK Terry K. HR Director of Operations > "UKG has been a good partner for us and so long as you are willing and able to invest the time during implementation, to ask questions, and provide the..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7126552) AB Amanda B. RN > "Not a fan of the Inbox messaging- I wish the messages would take you directly to the shift switch request from the inbox vs having to click to the Location..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6530650) IJ Ilham J. Senior Administrator > "Not only that, each recognition message that we sent to congratulate colleagues achievement is coming with Mo's point that the message recipient can collect..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6705027) Wai-Kit L. IT Support Engineer > "I don't have anything negative or cons that i don't like about Mo, except for the overall UI which has changed over the years." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7134965) KC Kayla C. Sterile Tech > "It is very versatile and it has lots of features that are useful as an employee to keep track of hours and trainings." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7132157) JS Joy S. VP of Human Resources > "There are some weird one off issues that cannot be explained by the support team. " [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7126615) NM Noah M. HR Assistant > "I liked that UKG Ready had a lot a features that I could utilize for employee tracking, particularly relating to employee management and recruiting." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7033419) DM Dieter M. Account Executive > "I have to choose carefully which reward I want to use because not every shop is available on my local area and would be a waste if I not use it immediately..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6693679) AD Angela D. Project Manager > "On the reward catalogue, it has many option for reward recipient can choose and redeem like Amazon gift card, Starbuck and other local shop gift card." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6707479) AF Amber F. Business Office Coordinator > "It is a little disappointing you can't clock in and out from your phone, but I understand limiting that capability." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7001746) SO Sergei O. Co-Founder > "I also like the fact that you can post gifs in the shout outs; it adds a little humor to make it less awkward." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7081040) NB Nicholas B. Sales Manager > "I don’t dislike anything, but I’ve had multiple issues with my employees being able to authenticate their work emails, when setting up their UKG profile." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6473765) NW Nathaniel W. Chef > "Better than most when it come to time keeping to me in the sense of immediate having more conscience time management also a very useful customer service..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7090532) KC Kayla C. Sterile Tech > "It can be frustrating because it’s hard to correct my hours." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7132157) AM Adam M. Yield Manager > "It is also a great platform to give recognition to well-performing worker by sending them recognition message and Mo's point that they later can use it to..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6688223) NM Noah M. HR Assistant > "Most of my troubles with UKG came form editing/changing employee information after hire." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7033419) MR Melissa R. Manager > "Overall, UKG Ready is a robust and reliable platform that handles our daily HR and workforce management needs wel" [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7171943) FA Fikri A. Sales Executive > "Lately, many of the option isn't available and I have to choose gift card from brands that I rarely use." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6656058) GG Glen G. Systems Operator > "It allows access to my timesheet, schedule and also time off functions." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7072344) CT Courtney T. HR Director > "This platform is not user friendly for managers or employees." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7162766) BV Bien V. Teacher > "Convenient to use the mobile app and adjust schedules as needed and check time sheets." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7140842) CT Courtney T. HR Director > "The payment services portion of this software was not great." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7162766) VR Verified Reviewer HR Assistant > "Overall, the platform helps create a smoother workflow for both HR teams and employees." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7147215) RM Richard M. Account Manager > "Reward redemption is fiddly and sometime the reward that I am redeeming take more than 48 hours to be sent to my email." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6684109) Kesha F. Principal > "This tool helped the associates keep track of their company profile information and gave the associates the access to manage their own profiles." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6539592) AS Aaron S. Sr. Director Organizational Culture > "Although there is nothing redeeming about the UKG Ready platform, the customer service and technical help are the worst parts of the experience. If you need..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6317102) SK SANDHYA K. IT Engineer > "The interface makes navigation straightforward, and making adjustments is quick and simple, which saves time for both employees and administrators." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7017409) CT Courtney T. HR Director > "The prices were raised every year." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7162766) AM Adam M. Yield Manager > "Mo work like intranet social media platform which peers and colleagues can interact, connect and socializing with each other in very casual ways." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6688223) AK Adli K. Collection Agent > "It is more easy to access it from my smartphone, but the bugs make us not interest to use it and had to login from desktop computer." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6707562) VG Vitor G. Creative Executive > "Celebrating employees' success, employee engagement and rewarding successful worker for their achievement with incentive and ensure all their hard work is..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6794171) JW Jessika W. AVP, Human Resources > "The performance management model feels very dated." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7039253) Reynaldo O. Freelancer > "Other than the difficulties logging in to UKG Ready the program was easily accessible when tracking login information of hours worked and keeping track of..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6648797) NM Noah M. HR Assistant > "The information transfer made no sense to me and I found it made some work difficult." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7033419) CS Clara S. Forecast Analyst > "Mo is morale booster on our workplace and gives me and my peers platform which we can appreciate and recognize each others success as individual or as a team." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6447837) AK Adli K. Collection Agent > "Mobile apps version has many bugs and problem, unlike the desktop version." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6707562) SA Suhadah A. Sr. Administrator > "Survey and feedback collection from employees is important to analyzed how satisfied our employees is and what changes that they need to make the working..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6707820) PD Presley D. Phlebotomist > "Not being able to view all shifts scheduled on a certain day." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6426101) VR Verified Reviewer IT Support Analyst > "UKG is at least as good as ADP, and it seems like I can do more in terms of managing my payroll and deposit preferences." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7010810) PD Presley D. Phlebotomist > "Unfortunately, I had a problem getting to log in the app when I had to update my phone number." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6426101) NW Nathaniel W. Chef > "Especially with the making funds available per shift sure it maybe only half it’s still very convenient" [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7090532) CO Carmen O. Agency Assistant Manager > "We have straight-up issue with employees engagement and communication after Mo's deployment." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6786835) AK Adli K. Collection Agent > "Improve relationship between peers, colleague, co-workers and manager for a better understanding in work collaboration and family like interaction and..." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6707562) SM Sydney M. Program Manager > "Sometimes clocking in and punching in and out for breaks can be difficult." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6553512) FA Fikri A. Sales Executive > "Mo's is helping us to create a positive and engaging workplace that help to boost our interaction between colleagues, peers and managers." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6656058) KL Kenisha L. Customer service > "Customer service ,system glitches and complex configuration." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6529337) AF Alana F. HR Manager > "There are so many functions with UKG Ready that you can customize it to whatever your company needs." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7043150) EL Ekwong L. Customer support executive > "I have make mistake posting comment on the public dashboard when I originally intent to post it privately to my colleague." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6721451) DT Deborah T. Senior Vice President and Chief Human Resources Officer > "Their customer support is fantastic and we usually get quick turnaround for any issues we may have." [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___7126553) KE Kyle E. Employee > "I had to ask an expert how to create schedules and why it kept rejecting my work" [See full review](https://www.capterra.com/p/198579/UKG-Ready/#Capterra___6837952) [View Reviews](https://www.capterra.com/p/198579/UKG-Ready/reviews/) ## User interface [PrimePay](https://www.capterra.com/p/156904/PrimePay/) 3.95 (381) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) 4.24 (1,145) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important PrimePay Top features 32/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/156904/PrimePay/#features) UKG Ready 29/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/198579/UKG-Ready/#features) ### Recognition PrimePay is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to UKG Ready ### Deployment & support PrimePay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UKG Ready Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PrimePay - By PrimePay - Located in United States - Founded in 1986 UKG Ready - By UKG - Located in United States - Founded in 1977 ## Popular Comparisons [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 3.8 Features 4.8 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156904-205015/PrimePay-vs-Deel) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[4.24 (1,145)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/198579-205015/UKG-Ready-vs-Deel) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 3.8 Features 4.8 3.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/156904-172127/PrimePay-vs-Rippling) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[4.24 (1,145)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-198579/Rippling-vs-UKG-Ready) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/156904-185859/PrimePay-vs-RUN) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[4.24 (1,145)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-198579/RUN-vs-UKG-Ready) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-156904/WorkforceNow-vs-PrimePay) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[4.24 (1,145)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-198579/WorkforceNow-vs-UKG-Ready) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-156904/WebPay-vs-PrimePay) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[4.24 (1,145)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-198579/WebPay-vs-UKG-Ready) [PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 3.8 Features 4.7 3.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-156904/Patriot-Software-vs-PrimePay) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[4.24 (1,145)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-198579/Paycor-Perform-vs-UKG-Ready)