# Compare PrimePay vs Dayforce Powerpay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PrimePay and Dayforce Powerpay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156904-198964/PrimePay-vs-Dayforce-Powerpay

---

# PrimePay vs Dayforce Powerpay Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PrimePayDayforce Powerpay2/4 selected

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

[Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/)[4.7 (266)](https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews/)

[## PrimePay](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.8

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

LQ

ND

ND

Based on [381 reviews](#user-reviews)

Positive

281

Neutral

28

Negative

72

[## Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/)[4.7 (266)](https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [266 reviews](#user-reviews)

Positive

261

Neutral

4

Negative

1

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Payroll Management

4.1

Direct Deposit

4.5

Tax Compliance

4.2

W-2 Preparation

4.5

Payroll Reporting

4.3

72%Fit

Missing features

Feature ratings

Payroll Management

4.7

Direct Deposit

4.8

Tax Compliance

4.5

W-2 Preparation

NA

Payroll Reporting

4.6

User satisfaction

User satisfaction

4.0

User reviews[381](https://www.capterra.com/p/156904/PrimePay/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

3.9

Customer support

3.8

User satisfaction

4.7

User reviews[266](https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

PrimePay makes HCM simple. For over 38 years, we’ve combined unwavering service with a unified payroll platform that streamlines time tracking, payroll and tax filing, and compliance.

Best for

1-100 employee sized companies Small business owners CEOs Presidents Payroll managers HR managers Office managers Bookkeepers Accountants Entrepreneurs Startups

## User reviews

Pros & cons

LQ

Leslie Q.

Director, HR

> "I recently completed the implementation of a newly structured benefits program for Open Enrollment using PrimePay as our HRIS, and the..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

CH

Christina H.

HR Director

> "It had some ability to modify the set up and codes but when it came to customer service, it was difficult to get answers and help without..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269)

ND

Nikki D.

Accountant

> "The automation of these tasks helps reduce manual errors and ensures compliance without having to constantly monitor deadlines."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

JL

Junhyun L.

HR Associate

> "There are some actions which are not allowed to modify on our end, having us to call customer support, such as changing Tax Exemptions."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6425916)

ND

Nikki D.

Accountant

> "One of the biggest advantages of using PrimePay is how seamlessly it handles all tax filings and quarterly reports."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

WR

Will R.

COO

> "The reporting system portal and the entire company and support team is totally antiquated, incompetent, and will surely fail and shut down..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___5001226)

VR

Verified Reviewer

Owner

> "The processing is easy. If I need help with a special payroll or have any questions the representatives to this point have been stellar."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484)

AB

Alicia B.

Accountant and Payroll Administrator

> "Our company has had some communication issues with taxes being paid in correctly or overpaid from switching over mid-year."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817535)

AL

Amy L.

Accounting Manager

> "Our IRS went live in early 2022, but there are items, big and small, being solved over the 4 years we have with PrimePay."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6620558)

GW

Gretchen W.

Treasurer

> "Sometimes it is hard to reach someone who can explain and resolve questions. And one of our payrolls was not delivered by FedEx."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6545898)

RG

Richard G.

Finance Manager

> "Our new customer service manager (i.e., Jose Carcamo) is very good in checking how everything is going and if we need anything."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6415393)

ED

Erin D.

Accountant Assistant

> "Also, some times the Invoices we get from PrimePay are over charged and wrong."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506)

JK

Joy K.

CEO

> "Outstanding customer service, starting with setting up my company and my payroll and then using the well structured and easy to use portal."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6457543)

HM

Heather M.

Owner, CFO

> "I don't like the payroll cutoff time being such a hard time, when I'm actually going throught the last steps of payroll. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899)

RM

Rachel M.

Director of HR and AR Processor

> "I really like talking to support technicians like \[sensitive content hidden\] that demonstrates a strong ability to make you feel that they..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6564132)

KN

Kamran N.

HR

> "After more than 10 years of being a customer, we began experiencing poor customer support, with no response to our inquiries for months."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6552914)

SC

Sophia C.

Human Resources

> "Excellent. When I need a report specific to my audits, customer service has always been able to deliver it."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6566021)

CB

Chloe B.

Staff Accountant

> "It is also hard to contact our direct team and get updates, due to delayed responses."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6809990)

ED

Erin D.

Accountant Assistant

> "I like how they improved their systems and now I can always get someone on the phone with a problem if our company's representative is..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506)

DH

Donna H.

Senior Accountant

> "Therefore, we do not have a point of contact for issues or contacts and are left to drift. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733)

EA

ENID A.

GENERAL MANAGER

> "I love having priority support now because before 1 yr ago it was a nightmare calling, holding over 1 hr and getting disconnected. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6678756)

DM

Daisy M.

Office Manager

> "It took me awhile to get used to it, I feel like the final product isn't obvious before submitting payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6426958)

GM

Greg M.

Owner

> "My franchise forces me to use Profitkeeper on the same site, so that made it easy to come to one place."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6801377)

VR

Verified Reviewer

Owner

> "So it seems to be a computer glitch that needs to be fixed."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484)

LQ

Leslie Q.

Director, HR

> "He consistently delivered his work on time, communicated clearly, and always made himself available for questions or guidance."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

NC

Nancy C.

Office Admin

> "Since the rapid growth of PrimePay, I am not able to reach help as quickly as previously. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926)

AB

Arina B.

Bookkeeper

> "Their user-friendly platform, accurate processing, and exceptional customer support make them a standout in the industry."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6421197)

NC

Nancy C.

Office Admin

> "Now I may or may not get a return call and when I'm in panic mode it can be frustrating. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926)

TB

Todd B.

Admin Assistant

> "I used to have a dedicated specialist I would call. As I have used several Payroll/HR companies, the PrimePay dashboard is relatively user..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817748)

RK

Rick K.

Clinic Administrator

> "Previously we were with a big well known payroll service and were paying high rates for poor customer service. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

CK

Cheryl K.

CEO

> "sensitive content hidden\], Client Advisor, took the time to listen to my issues with PrimePay and I have confidence in his ability to help..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6458618)

JJ

John J.

Treasurer

> "Found out that they had withheld $8,000 more in taxes than they should have, and we are a small organization!"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216)

AA

Amelia A.

Payroll and Benefits Coordinator

> "It works well for our transportation company with many different kinds of employees."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6672569)

MB

Marlon B.

Owner

> "I received a report from the IRS that I owe $2,700 extra for my quarterly payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6656711)

FJ

Fran J.

President

> "Prime Pay has been servicing our payroll needs for all most 10 years and we have had a favorable experience during our time with them."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6563671)

HM

Heather M.

Owner, CFO

> "I've been caught in verification a couple of times, and charged the "Next Day Deposit Fee"."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899)

AB

Arina B.

Bookkeeper

> "PrimePay has undoubtedly made payroll management easier and more efficient for my business."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6421197)

LA

Liz A.

Payroll Manager

> "We have a parent company with multiple subsidiaries, there is no way to transfer between without termination and rehire, which makes a mess..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6285540)

ND

Nikki D.

Accountant

> "However, having more user control and quicker, more helpful support would really take the service to the next level."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

MC

Marc C.

controller

> "you say what you have to for the sale and leave us behind when help is needed"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724)

RK

Rick K.

Clinic Administrator

> "It takes work to keep up with technology, but there is a nice payoff if you are patient. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

RD

Ruth D.

Office Admin

> "They are quick to bill for everything, but so slow to respond to questions. And we will be told one thing by one person, and the opposite..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6681272)

DH

Donna H.

Senior Accountant

> "I can do my payroll myself electronically and know it is complete."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733)

MC

Marc C.

controller

> "Just sent an issue to someone and the person responding just provided suggestions rather than looking into the issue"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724)

LQ

Leslie Q.

Director, HR

> "Overall, PrimePay provided the right tools and support to ensure a successful rollout, and I would highly recommend them."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

EB

Emily B.

Operator

> "At times, Prime Pay support can be tricky to navigate."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6821236)

RA

Randy A.

Business manager

> "I have always liked that I can talk to PrimePay on the phone to resolve any questions or issues I may have."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6451383)

KB

Karen B.

Payroll

> "We had issues with the Cloud for Support for months but now it is up and running for me. When updates are done, sometimes things change in..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6330330)

RK

Rick K.

Clinic Administrator

> "I am happy we made the change to PrimePay because now our costs are reasonable and the customer service has been great. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

JD

Jennifer D.

Accountant Office Manager

> "Late responses times, phones took forever to answer"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256)

FN

Fernando N.

Presidente ans CEO

> "Their professionalism and expertise make them a trusted partner for our payroll needs."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6648521)

TT

Takao T.

President and COO

> "Response time was very slow beginning of this year due to shortage of employees."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6482909)

JA

Jeff A.

Director of Business Development

> "The migration from our previous payroll provider was simple and hassle-free."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6526176)

CK

Colleen K.

Payroll

> "I have been trying to cancel my service with PrimePay since June 10th 2024."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6420812)

MH

Mark H.

Owner

> "I also like that you can get someone on the phone who is dedicated to customer service."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6509846)

EL

Erica L.

Controller

> "Payroll is extreamly slow to load and takes longer to reclculate payroll than it is to upload hundreds of employee data."

[See full review](https://www.capterra.com/p/156904/PrimePay/#SoftwareAdvice___4975091)

CH

Christina H.

HR Director

> "The simplicity of the product made it easy enough for almost anyone to use."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269)

DC

Debra C.

Office Manager

> "PrimePay is always a phone call away whenever I have any issues with my payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6517749)

MA

Mady A.

Accounting Manager

> "It has been amazing working with PrimePay. When I was working extra hours, the whole team was constantly checking on me."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914)

PB

Phillip B.

OWNER

> "In one month they forgot to pay someone, the next period, forgot to pay 2 employees OT, then the following month forgot to pay everyone. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6341550)

JD

Jennifer D.

Accountant Office Manager

> "Very happy as Primpay has come a long way to now its, same day turnaround, the phones are always answered much more quickly! "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256)

AB

Alison B.

Bookkeeper

> "Every single thing became painful to do and it felt like pulling teeth to get anything done. If you tried to call you would be on hold for..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6369250)

MJ

Mike J.

CHRO

> "Pricing was a huge point for me and this is almost half the price of any other pay company I have been with"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

RS

Rajan S.

COO

> "Sometimes, it isn't easy to get hold of customer support professionals."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6701534)

JD

Jennifer D.

Accountant Office Manager

> "They are quick at returning payroll, the payroll is accurate. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256)

ND

Nancy D.

EXECUTIVE DIRECTOR

> "CUSTOMER SERVICE IS VERY DIFFICULT TO ACCESS AND SLOW. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6396742)

MA

Mady A.

Accounting Manager

> "I enjoy being able to work through problems with them & gain new insights!"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914)

AJ

Angie J.

Vice President

> "Still waiting to see if they paid all the taxes in a timely manner as they were not able to do anything else effectively - like call a..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354372)

RK

Rick K.

Clinic Administrator

> "Things have not been perfect since we onboarded 5 months ago, but I can honestly say every rep I have spoken to has worked hard to fix..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

TT

Takao T.

President and COO

> "I called several times but was on hold for at least 1 hr."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6482909)

DR

David R.

Franchisee

> "My overall experience is that now that we are set up everything seems to be running pretty smooth and all the paperwork seems to be set up..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6292931)

CS

Cody S.

Owner

> "The customer service is lacking and we had to move to another payroll company to fix the issues Prime Pay has caused."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325)

MJ

Mike J.

CHRO

> "The pricing and helpfulness of the Sales rep and the account specialist."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

EL

Erica L.

Controller

> "Implementation went rough and all employees W4 information was uploaded incorrectly, causing problems on employee taxes."

[See full review](https://www.capterra.com/p/156904/PrimePay/#SoftwareAdvice___4975091)

LC

Lisa C.

V.P

> "I like the most that I have had the same Payroll specialist \[sensitive content hidden\] who is the best at her job and makes my life and job..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6267300)

SH

Sharon H.

Office Manager

> "Having trouble signing up for experience cloud"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6532885)

LQ

Leslie Q.

Director, HR

> "Beyond his professionalism, he was friendly, approachable, and truly a pleasure to collaborate with."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

JJ

John J.

Treasurer

> "We ditched them after months of frustration. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216)

ND

Nikki D.

Accountant

> "Overall, PrimePay has been a solid payroll solution for our firm."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

JJ

John J.

Treasurer

> "Inept customer support. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216)

[View Reviews](https://www.capterra.com/p/156904/PrimePay/reviews/)

TM

TJ M.

Community Recreation Assistant

> "Paperless and easy access of end year reports and payslips. And reminder when a new payslip is available."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___6500279)

JC

Judi C.

Manager of Finance

> "Needed to work around only one type of sick time drawing from the accumulator, can't print out employee's transactions for the..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2606436)

DB

Dave B.

GM

> "It gives me a clear overview and access to all facets of our company's payroll without making it complicated, very knowledgeable..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___4146526)

SA

Stephanie A.

Business Owner

> "I am not highly knowledgeable in payroll codes (since I am a small business owner thrust into this by necessity!), so I need..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2628262)

JC

Jason C.

Behavioral Health Specialist

> "I like the easy to learn and use concepts of the system."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___6593467)

LN

Lindsey N.

Controller

> "To find simple employee information in their profile, a new pay period always has to be created which sometimes is not feasible if..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2564998)

SS

Sabrina S.

Co-Owner

> "The customer support is excellent and you spend very little time on hold when calling to speak with someone."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___6096347)

SK

Sachin K.

Associate Bookkeeper

> "How it was not easy to use for new people at all."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___3912538)

SS

Sabrina S.

Co-Owner

> "Customer support is fantastic and they take care of all remittances."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___6096347)

TJ

Taha J.

Dentist

> "Because I usually only do simple payroll every 2 weeks...when I do need to do something such as ROE or bonus, etc, the software..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2620508)

Emir H.

Senior Product Manager

> "This software has a very simple payroll process that requires minimal to zero manual work that even includes some payroll runs."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___3234038)

MS

Mike S.

HR Manager

> "A paystub report is generated for people without a self service account but I dont find the report includes all the stubs of those..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2621254)

HH

Harleen H.

HR Generalist

> "Quick and easy system to process/manage payroll"

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___4998731)

HE

Hilda E.

Financial Services Administrator

> "Occasionally it is difficult to maneuver around to obtain reports"

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2960696)

Emir H.

Senior Product Manager

> "We have been using this payroll software in our organization. As the name implies, the software is great in all the processing of..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___3234038)

AB

Allisa B.

Office Admin

> "Sad that the separate phone application was discontinued, I hope they bring it back."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2961256)

Emir H.

Senior Product Manager

> "This tool is also very cost-effective for our business due to which there is no such financial burden on our organization due to..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___3234038)

RK

Ruth K.

controller

> "the onboarding process with the transfer of old information to the new platform was onerous & customer support was not that..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2818995)

JoAnne W.

Freelancer

> "New employees has no trouble on-boarding and getting setup."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___4747129)

SM

SHIRLEY M.

payroll accountant

> "The portal does not provide opportunity to generate the reports that we can use to to analysis."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2759073)

NL

Nathan L.

Finance Manager

> "I like how Powerpay can do everything I want - track salaries and benefits, process payroll, provide reports, provide ROE and T4..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2550314)

CH

Cathy H.

CFO

> "I can't find the calendar which shows when I need to submit payroll by."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2894090)

SA

Stephanie A.

Business Owner

> "PowerPay took the fear of transitioning by ensuring that we were set-up for success, eradicating the guesswork of remittances and..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2628262)

JA

Jenna A.

Office Manager

> "The only complaint I have about the software is that you’re not able to access a lot of information without having a run open."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2623904)

DH

Dylan H.

Finance & Admin Coordinator

> "Rapid entry is incredible in Powerpay, Self-Service makes things very easy and efficient (we used to manually send out paystubs &..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2606846)

MT

Marge T.

Payroll Manager

> "The employee self service is not effective for the few Canadian employees that we process for the company."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2854048)

JF

Jennifer F.

Office Manager

> "Our company has doubled in size this year, and it allowed me to offer a direct deposit service for our employees, that was easy..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565073)

MS

Mike S.

HR Manager

> "If an employee is not set up on self service it is difficult to retrieve their pay stubs."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2621254)

Rachel S.

Executive Administrator

> "Looking forward to having everything automated moving forward!"

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___3741386)

AD

Aaron D.

Accounts Receivable / Payroll Clerk

> "I dislike having to begin a pay period before I can add or modify employee information."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565013)

JW

Jennifer W.

Accounts Receivable

> "Simple to use and easy to find the information that you are looking for."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___4328531)

MK

Milana K.

Human Resources

> "Reports are very limited, even the custom reports addition is barely useful."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2687826)

BR

Bridget R.

Director of Operations

> "It makes tasks such as ROE, Taxation, SPP & EI contributions a snap and I honestly cant imagine functioning without it."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2714762)

AS

Annie S.

Project Coordinator

> "I don't like that we have to be in an active pay period/run in order to access general information."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2746994)

RR

Rebecca R.

HR Administrator

> "The ability to see the report instantly after processing payroll is also helpful as we are not in office due to Covid."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2606066)

AT

Allison T.

CFO/ COO

> "Frustrating that you can't access employee records without opening a pay period. "

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2726878)

SK

Sunny K.

Owner

> "I love the critical follow up from the various departments such as the Trust department and the Department in charge of shipping..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2635059)

ET

Eve T.

Owner

> "Sometimes setting up an employee for self-service functions is a little clunky."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565362)

LS

Lynn S.

Bookkeeper/Payroll

> "I like the features of being able to do rapid entry or detailed entry depending on what I need to enter for payroll."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565305)

RG

Rolanda G.

Office Manager

> "I needed to answer a customer and lost my enter and had to restart again."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2815072)

MK

Milana K.

Human Resources

> "I used Powerpay 7 years ago and am using it now again, it is simple and I like many features (ROE adjustment, Deduction page) but..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2687826)

EE

Ellen E.

General Manager

> "It is sometimes difficult to figure out how to use a function for the first time- it could be more user-friendly."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2666333)

KO

Kim O.

Administration

> "User Friendly - Processing the company's payroll is a necessity and using this software helps make the task go quickly because of..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565079)

SM

Simon M.

Manager

> "Not too intuitive to navigate to find the information in the software."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2617111)

MS

Mike S.

HR Manager

> "The customer service is amazing, especially as a new user, I needed alot of help processing payroll. Although I used the help..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2621254)

EW

Esther W.

Accountant

> "A little bit confusing for me when producing Record of employment."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565384)

ZP

ZAREEFKHAN P.

accountant

> "I have hourly employees so entering the hours worked is quick and my time to process payroll is fast with rapid entry."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2707421)

NT

Nanase T.

Executive Director

> "Vacation accumulator is hard to use especially when change in wages take place."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2645720)

SW

Shelley W.

Finance Officer

> "Excellent right from the initial conversation on switching software, the transition team were amazing to deal with and setup was..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___3011698)

SC

Stacey C.

Human Resources Manager

> "Payroll would have been so much more difficult during these unpredicted times had we not switched when we did! "

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2929206)

DL

Dominique L.

General Manager

> "It does take a bit to understand it, but once you've been using it for years, like we have, it's a fantastic service."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___3380839)

CW

Christina W.

Bookkeeper

> "The self service options are not very clear."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2740096)

AC

Anna C.

HR Generalist

> "I find that anytime I have question or require assistance, I am able to call and talk to a customer service advisor in a timely..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565010)

KC

Karen C.

Payroll and Benefits Specialist

> "It is not easy to pull reports. If you find a report there's no filter."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565169)

LK

Lina K.

Director of Finance and Administration

> "Any updates including the Government updates are available hence I can always make sure that I am dealing with the most up-to-date..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2776317)

CD

Carson D.

Hr Generalist

> "Its a little bit expensive, and the implementation was not as easy as i had expected."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2604046)

TB

Tammy B.

Bookkeeper

> "For the small amount of employees this is the prefect software for our payroll needs."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2681534)

LL

Linda L.

Controller

> "Also the price of this payroll services is on high side, but you get what you pay for."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565095)

EB

Elysia B.

Office Coordinator

> "I realized that all of the features were not being used and was able to call and the service team updated everything I needed..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2769368)

TM

Tami M.

Financial Officer

> "I still struggle where to find the screens to make changes"

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565357)

RR

Rebecca R.

HR Administrator

> "I love being able to see payroll reports all online, and download them for review."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2606066)

DS

Danielle S.

Operations Manager

> "Trying to find features (reports)are not simple. "

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2731594)

NP

Nicole P.

HR Manager

> "I also love that if they aren't able to assist with the task then they ensure that another representative follows up with me."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2894000)

MN

Marianne N.

HR Administrator

> "Recent updates make it more difficult to navigate."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2564994)

NP

Nicole P.

HR Manager

> "What made my experience so wonderful is the customer service team that are able to explain things in a clear concise manner."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2894000)

SF

Samantha F.

Director of Finance

> "I dislike the benefits tracking system."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2631443)

LK

Laura K.

General Manager

> "Ceridian provides up to date legislation change notices so you are always in compliance."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2667617)

RG

Rolanda G.

Office Manager

> "dislike I cannot save a new hire or Roe without filling it out in full. "

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2815072)

KM

Kim M.

Director

> "I have used Ceridian Insync prior to this, and found that for a smaller payroll, Powerpay is a much easier program to work with. "

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565045)

MB

Melissa B.

administrator

> "we have been customers for the past 13 years and haven't felt the need to look elsewhere for similar services"

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565069)

RM

Richard M.

Controller

> "Performing weekly and bi-weekly payrolls with Ceridian Powerpay are very easy and efficient to process."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2677300)

KC

Karen C.

Payroll and Benefits Specialist

> "when I came on board with this company, no one can really teach me how to use the system."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565169)

CD

Carson D.

Hr Generalist

> "It has replaced and improved our overall payroll process and some HRIS material."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2604046)

NT

Nicole T.

Bookkeeper

> "That is the biggest flaw of the program. "

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2648993)

KG

Kate G.

Business and Financial Manager

> "I love how easy it is to use and, if I have a problem, the support staff are terrific."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___3369222)

SK

Sunny K.

Owner

> "This is my biggest frustration with powerpay."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2635059)

EE

Ellen E.

General Manager

> "I have used Powerpay since 2018. While I occasionally find the user interface to be confusing, the customer service has always..."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2666333)

NL

Nathan L.

Finance Manager

> "It can be daunting to learn the product."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2550314)

GP

Gina P.

Accountant

> "Great customer support, wait time is minimal and each support call has been optimal over the last 8 years."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565142)

GL

Giselle L.

Exec Director

> "A bit difficult to understand at first."

[See full review](https://www.capterra.com/p/198964/Dayforce-Powerpay/#Capterra___2565249)

[View Reviews](https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews/)

## User interface

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)

3.95 (381)

[Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/)

4.68 (266)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

PrimePay

Top features

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/156904/PrimePay/#features)

Dayforce Powerpay

17/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/198964/Dayforce-Powerpay/#features)

### Recognition

PrimePay is recognized as a top-rated tool in 4 Capterra Shortlist reports

Dayforce Powerpay is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

PrimePay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dayforce Powerpay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PrimePay

-   By PrimePay
-   Located in United States
-   Founded in 1986

Dayforce Powerpay

-   By Dayforce
-   Located in United States
-   Founded in 2012

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[View full comparison](https://www.capterra.com/compare/172127-198964/Rippling-vs-Dayforce-Powerpay)

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4.3

[View full comparison](https://www.capterra.com/compare/86714-198964/WebPay-vs-Dayforce-Powerpay)

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-156904/WebPay-vs-PrimePay)

[Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/)[4.68 (266)](https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-198964/WorkforceNow-vs-Dayforce-Powerpay)

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

3.8

Features

4.7

3.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-156904/Patriot-Software-vs-PrimePay)

[Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/)[4.68 (266)](https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-198964/Patriot-Software-vs-Dayforce-Powerpay)