--- title: "Compare Thryv vs Act! 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Thryv and Act! based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/156926-175860/Thryv-vs-Act" page_type: "comparison" language: "en" --- # Thryv vs Act! Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ThryvAct!2/4 selected [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) [Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/) [## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) Starting Price $99.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [538 reviews](#user-reviews) Positive 439 Neutral 29 Negative 70 [## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/) Starting Price $30.00/month Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.6 Reviews Sentiment Based on [933 reviews](#user-reviews) Positive 674 Neutral 107 Negative 152 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Klaviyo 4.6 (539) * * * Starting Price $20.00 Usage Based,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Marketo Engage 4.3 (716) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 67%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.4 Activity Dashboard 3.6 Contact Database 4.3 Data Import/Export 3.8 79%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.4 Activity Dashboard 4.1 Contact Database 4.6 Data Import/Export 4.1 User satisfaction User satisfaction 4.2 User reviews[538](https://www.capterra.com/p/156926/Thryv/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.0 Customer support 4.2 User satisfaction 3.9 User reviews[933](https://www.capterra.com/p/175860/Act/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.9 Customer support 3.6 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Growing and established businesses looking to replace disconnected tools with one AI-powered platform to attract customers, streamline operations, and accelerate growth. Best for Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results. ## User reviews Pros & cons LR Lara R. Director of Marketing > "Having social, reviews, listings, campaigns, and website widgets all in one platform makes it easier to stay organized and..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002) BK Blerta K. Language Instructor > "Sometimes the system gets slow when I'm trying to update multiple student profiles at once." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798) GD Gary D. President > "I have been working with the Thryv platform and \[sensitive content hidden\] for the last few years to improve my CRM..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750) TC Tammy C. Social Media Marketing Manager > "The option to post videos to all the platforms is below average and could be upgraded." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792) TC Tammy C. Social Media Marketing Manager > "Overall, this is a well-rounded solution that excels in task management while maintaining strong customer support, good..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792) IS Ilayda S. Marketing Director > "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333) BK Blerta K. Language Instructor > "The appointment calendar really saves me time - students can book their own lessons and I get notifications." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798) GD Gary D. President > "Many of the general posts did not reflect the quality of work that we perform." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750) BK Blerta K. Language Instructor > "The price feels a bit high for just 8 employees, but the time it saves me from administrative tasks lets me focus more on..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798) GD Gary D. President > "The standard Social media post program was a little hit or miss." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750) JS Joseph S. Owner > "They covered everything we needed in a website and SEO needs as well as a Business Google profile. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930) ZM Zaimah M. CEO > "My account manager haven’t reached out to me to set an appointment and I’m needing to talk to him." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227) MB Mary B. Admin Office Mgr > "sensitive content hidden\] is our performance success mgr and handles every question with care and really listens to what we..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170097) Leigha R. Marketing Director > "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351) SB Steven B. Owner > "The appointment management of the Thryv team demonstrates a high level of consideration for the complexities of an in-home..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7165719) SM Sheri M. Ceo > "The price increases so often. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7166944) TC TJ C. Owner > "It does streamline the process of running a business and bringing back existing customers" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487) TD Tom D. Owner and Lead Photographer > "Thryv became too costly and quirky, and they outsourced their tech support overseas." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193) AH Alan H. Director of Operations and Accounts > "It performs all services it provides well, and at a competitive price point for our small business. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116) RT Ricki T. Owner > "It's not really worth it for me as a small business owner." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737) SM Steve M. Sales manager > "Being able to send customers quotes and invoices are easy." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161998) AL Andrew L. ownder > "Very little accountability on the side of upper management." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245) ET Eva T. EXECUTIVE ASSISTANT > "The invoicing is also good as it sends it to our clients phone" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170666) Leigha R. Marketing Director > "It was difficult to get them to attend to our account." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351) ZM Zaimah M. CEO > "I like when they communicate with me and keep in touch with me not just take my money and I don’t hear anything" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227) BH Bridget H. Owner/Operator > "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645) TC TJ C. Owner > "Email function is good and invoice sending is simple. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487) LS Lisa S. Directpr > "I can't pull reports that include all my customers due to line restrictions." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018) TB Terry B. Administrator > "The on boarding team were fantastic in helping us get it all set up and running smoothly and effectively." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424) CM Christopher M. CEO > "Poor at best." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877) IS Ilayda S. Marketing Director > "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333) JJ Jenny J. Manager > "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229) RA Rahman A. Marketing Specialist > "It has simplified our system for working with customers and tracking their responses." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855) VR Verified Reviewer V.P. > "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we..." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415) BB Brandon B. Owner > "Overall, switching to this hosting company has made my online experience seamless and enjoyable!" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403) BH Bridget H. Owner/Operator > "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645) BB Brandon B. Owner > "I love my new internet hosting company for several reasons." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403) BF Benjamin F. Owner > "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043) CS Chris S. Owner > "I'm sure over time and use I'll "learn" the platform better and make it work for my needs." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7187843) SB Susan B. Vice President > "Still being charged 5 months after cancellation letter was received." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610) TC Tammy C. Social Media Marketing Manager > "Users can expect helpful guidance and reliable customer support." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792) SB Susan B. Vice President > "Unable to cancel after several attempts." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610) DR Deanna R. Sales Account Manager > "We appreciate customer support and the ease of invoicing. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7132231) JM Jonathan M. CPA > "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly,..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801) JS Joseph S. Owner > "Their pricing was very reasonable for what was and still is offered. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930) VR Verified Reviewer V.P. > "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that..." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415) IJ Idania J. President owner > "I have received good leads and enjoy the contacts i have made." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243) MA Melanie A. Office Manager > "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400) JH Jeanette H. Store Manager > "The price point is excellent as well. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164701) MA Melanie A. Office Manager > "I am not happy with the search function in the Billing & Invoicing section." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400) LR Lara R. Director of Marketing > "Thryv has been a really helpful tool in my day-to-day work." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002) TP Tyrone P. Franchise owner > "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277) JR Justin R. General Manager > "My favorite part of Thryv was the single inbox for all of our channels. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868) TW Tony W. President > "I have to physically enter every appointment that does not come through the software." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912) IS Ilayda S. Marketing Director > "It saves time and standardizes the tone across our brand." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333) AB Adam B. Owner > "Provided zero leads and all I got was 10-15 robo spam calls" [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252) Jeanne E. Designer > "The pleasant atmosphere of the entire team." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7188401) CL Cesar L. Construction > "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, ..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363) AH Alan H. Director of Operations and Accounts > "The customer support has been consistently very good." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116) JH Jorge H. Painting > "Never recommend this company just waisted Time and money" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824) JS Joseph S. Owner > "Excellent, professional and enthusiastic. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930) HS Hannah S. Owner/Life Integration Consultant > "I don't think they are set up to work well with Neurodivergent folks, but that's systemic." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244) TB Terry B. Administrator > "Excellent system, easy to set up and understand." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424) MA Melanie A. Office Manager > "I find the reporting to be clunky and cumbersome as well." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400) TC TJ C. Owner > "Great service from my team and the product suite is great. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487) AM Andrew M. President > "I canceled my account after about 1 year, and they continued billing me." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134) HS Heather S. Owner > "This program is very easy to use. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161992) MK Michelle K. owner > "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603) LM Lynda M. Admin > "I worked with the same team and we really had fun. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164990) AM Andrew M. President > "Customer service confirmed the cancellation, but the bills kept on coming." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134) Jeanne E. Designer > "The team performed beyond my expectations." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7188401) MP Melanie P. VP of Operations > "Thryv support is not very organized and too many people reach out to attempt to fix things and not having nay information..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3351018) IJ Idania J. President owner > "Customer support is always available." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243) JL Jeff L. president > "Can't believe that you cancelled the "work as" function." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153) Tyrell T. Owner > "Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137840) DA Dave A. Operations Manager > "The inability to send booking notifications and emails to multiple customers. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133) Charles T. COO and Franchise Development > "The team is great to work with." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137821) RW Rafer W. Founder > "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people..." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232) AL Andrew L. ownder > "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245) KB Kelli B. Office Manager > "The reason for my low rating is that there is a lot more work involved on your end in order to make this product of any..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3156655) TC Tammy C. Social Media Marketing Manager > "Users can expect helpful guidance and reliable customer support." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792) MA Melanie A. Office Manager > "I find the reporting to be clunky and cumbersome as well." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400) JL Jeromy L. Owner and Founder > "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442) DP Desiree P. Owner > "The mobile app shuts off randomly and is not easy to navigate." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2722558) CW Cathy W. Bookkeeper > "I like the website design and social media help" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3357254) BH Bridget H. Owner/Operator > "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645) WC Wanita C. Owner > "I like how everything i need to run my business is intergrated into the one easy to use app" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6413634) MS Mikayla S. Owner > "The lack of an Afterpay-like integration the way Square has." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3481673) MC Matt C. GM > "It was very easy to set up and integrate with our business." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460) Leigha R. Marketing Director > "It was difficult to get them to attend to our account." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351) SS Sheila S. Travel Advisor > "That it was to make integration with my sites easier for people to connect." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3344010) LS Lisa S. Directpr > "I can't pull reports that include all my customers due to line restrictions." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018) JM Jonathan M. CPA > "Many of the integration experts are good as well. But the software, as a CRM tool, needs work." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801) JM Jonathan M. CPA > "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly,..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801) LR Lara R. Director of Marketing > "Thryv has been a really helpful tool in my day-to-day work." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002) VR Verified Reviewer V.P. > "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that..." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415) [View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/) JC Jamie C. Owner > "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) Clive B. Partner > "does not interact with the new Outlook email system, this means that if you rely on meetings etc being..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185478) DS Dominic S. Financial advisor > "The contact management features are especially helpful, allowing us to keep detailed records of client..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809) JC Jamie C. Owner > "Currently, when a contact is copied, the associated relationship records are not carried over and must be..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) JC Jamie C. Owner > "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) BC Brian C. Director > "By tying our database to online forms, we increase the risk of bad info overwriting good data." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161) JW Janet W. President > "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606) PR Paul R. sales manager > "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195) JC Jamie C. Owner > "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) DM Daniel M. President > "We are being slowly pushed into a cloud service that does not integrate well with how we store documents." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090) DM Dan M. President > "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) KE Kari E. CEO > "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) JS Jack S. Owner > "Full data management / CRM making it easy to systematically process the collection, storing, updating and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063) SL Scott L. Mortgage Loan Officer > "Complicated setup and maintenance — backups, updates, and database management could become frustrating." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492) LT Lydia T. Chief of Staff > "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) LT Lydia T. Chief of Staff > "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes;..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) DM Dan M. President > "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) TG Tyler G. Director of Business Development > "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262) PR Paul R. sales manager > "The productivity and efficiency has freed up time to focus on getting more customers and service my current..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195) LT Lydia T. Chief of Staff > "Formatting issues with the notes section, and constant glitching." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) SL Scott L. Mortgage Loan Officer > "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492) AH Andres H. Sales Engineer > "Crashes my outlook and often loses setting with Google Integration." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777) RP Rachel P. Business Assistant > "The amount of customization and details you can add to an email makes our emails unique. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) JF Jennifer F. Owner > "The issues with time it takes screen to change when completing activities." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286) JC Jamie C. Owner > "It allows me to efficiently reach out to all of my customers while still personalizing communications." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) LB Lori B. president > "I can't get it to sync with my Google calendar--just doesn't work." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) AP Andrew P. VP > "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone,..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256) VT Vanessa T. School Board President > "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965) JM James M. REALTOR > "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845) RD Regina D. Administrator > "The way the group emails feature works is less than idea." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427) KE Kari E. CEO > "I appreciate having the capability of synchronizing updated information to the cloud." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) JH Jayne H. Accounting > "I find going to lookup contact from the calendar extremely slow." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158) RT Ron T. Owner > "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782) RD Regina D. Administrator > "For example, when using a mail merge, the formatting can be strange." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427) BR Barbie R. Office Manager > "I love being able to have all my contacts and information about my contacts all in one app." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231) PR PAUL R. President > "Act does not work well with the new version of MS Outlook." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) JR Jim R. Regional VP Sales, NA > "Sometimes the features don't work properly requiring a restart." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174) BG Bev G. Director > "We don't currently use it to it's full potential but are loving the way we can customise it to suit our..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838) KA Kevin A. Sales > "The desktop version is a very old format and data can be old." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) KE Kari E. CEO > "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) WC William C. Owner > "Dont like the $30 monthly fee to access my data. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608) MR Micky R. Operations Manager > "I recommend it to my clients and usually setup a custom contact screen and fields for them." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) KG Kerri G. President > "i can't easily look up machines i have sold by model or state. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) Kevin H. Sr. Registered Client Service Associate > "Sharing a calendar and viewing others event is helpful." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807) MT Mike T. Vistage Chair > "I feel like I am sitting forever and often go to other tasks during wait." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154) TD Thomas D. Founder and CEO > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803) JB John B. Senior Vice President > "Don’t like high price increase after using for so many years with no assistance from ACT." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665) TR Tammy R. Admin Sales management > "I am able to use it for organizing out data for the most part." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260) MR Micky R. Operations Manager > "A few bugs that have been around for years and never fixed." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) BN BRAD N. SALES ENGINEER > "This new form of note taking tool has helped to keep me on track with all of my customers." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335) MH Mike H. Sales Manager > "The Marketing Automation component seems difficult to use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269) LW Lizzie W. Project Coordinator > "The customer service and support offered with Act! makes it one of the best off the shelf CRM systems I've used." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086) KG Kerri G. President > "Queries are hard to figure out how to create" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) KG Kerri G. President > "I like the cloud base version, it is helpful using the mobile version as well. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) SM Scott M. Managing Director > "It not always accessible and sometimes locks us out for no reason so needs a customer service call." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325) MV Maria V. Owner > "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931) TF Thom F. Owner > "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) RL Raymond L. Owner > "It integrates with my Quickbooks Accounting App." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793) LB Lori B. president > "The cloud version is clunky." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) KA Kevin A. Sales > "Have used Act to keep up with vendors and customers, and the history is invaluable." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) RP Rachel P. Business Assistant > "Customer Service can be hard to understand at times." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) KW Kevin W. Manager > "I like the software's ability to track my emails to clients for future reference." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) NL Nick L. VP > "I don't like having to be online to access it. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) MC Marianne C. Office Manager > "Customer Support is responsive understandable and easy to understand when trying to provide support for complex..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642) DB Danny B. Recruiter > "It has been one problem after another including an update that changed all the search functions without getting..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404) NA Nita A. Secretary > "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794) TG Tyler G. Director of Business Development > "The marketing automation is not easy to work with. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262) MR Micky R. Operations Manager > "Having groups and fields really make it possible to do so much." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) VR Verified Reviewer Regional Sales Manager > "Slow operating and outdated, needs to be updated to join the 21st century." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141) AH Andres H. Sales Engineer > "Good for keeping track of custoemrs" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777) MR Micky R. Operations Manager > "I love the desktop but really hate the online version." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) KW Kevin W. Manager > "In my business, tracking calls and setting meetings is very important." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) VT Vanessa T. School Board President > "Customer Support was great when we were having trouble installing due to our internet." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965) TF Thom F. Owner > "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) DM Dan M. President > "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) JR James R. President > "I have trouble if I have to move fields around." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048) LW Lizzie W. Project Coordinator > "The customer service and support provided with Act! is far above that of any other system I have used at work." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086) LB Lori B. president > "Tech support told me there is no fix for this." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) BA Bob A. Sales > "Have been a longtime user (over 10 years) easy to use and support has been good. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136738) MH Mike H. Sales Manager > "The Marketing Automation component seems difficult to use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269) SH Sean H. CRO > "Nice interface with easy-to-use features. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___3352668) RP Rachel P. Business Assistant > "Customer Service can be hard to understand at times." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) MV Mantas V. Accountant > "Very user friendly, everything is on one window and even new user can understand mostly everything, recommend" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___2687745) NL Nick L. VP > "I don't like having to be online to access it. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) TD Thomas D. Founder and CEO > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803) JW John W. Sales Representative > "I have a hard time using Act!" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7147276) RL Raymond L. Owner > "It integrates with my Quickbooks Accounting App." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793) LB Lori B. president > "Tech support told me there is no fix for this." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) NL Nick L. VP > "They have helped with the integration of contacts. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) MZ Maggi Z. Office Manager > "Sometimes it glitches and had no support from until recently." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6616710) MT Mark T. President > "It has been an integral part of my business and has been an important factor in our success." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7039163) JB John B. Senior Vice President > "IT service, trouble understanding techs." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665) KA Kevin A. Sales > "Been has been using Act for 20+ years; easy to use and dependable." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) SM Sam M. CEO-Founder > "Too techy for me." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6688209) [View Reviews](https://www.capterra.com/p/175860/Act/reviews/) ## User interface [Thryv](https://www.capterra.com/p/156926/Thryv/) 4.21 (538) [Act!](https://www.capterra.com/p/175860/Act/) 3.91 (933) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Thryv Top features 26/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/156926/Thryv/#features) Act! 21/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/175860/Act/#features) ### Recognition Thryv is recognized as a top-rated tool in 3 Capterra Shortlist reports Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Thryv Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Act! Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Thryv - By Thryv - Located in United States - Founded in 2011 Act! - By Act! - Located in United States - Founded in 1987 ## Popular Comparisons [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.82 (2,129)](https://www.capterra.com/p/198994/Systeme/reviews/) $99/month Price $17/month 4.1 Features 4.7 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/156926-198994/Thryv-vs-Systeme) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $30/month Price $25/month 3.9 Features 4.4 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act) [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) $99/month Price $9/month 4.1 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-156926/brevo-vs-Thryv) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $30/month Price $20/month 3.9 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act) [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $99/month Price $15/month 4.1 Features 4.5 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-156926/ActiveCampaign-vs-Thryv) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $30/month Price $14/month 3.9 Features 4.3 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act) [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 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comparison](https://www.capterra.com/compare/155928-156926/Zoho-CRM-vs-Thryv) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $30/month Price $250/month 3.9 Features 4.7 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175860-210630/Act-vs-Kylas)