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Being a small business owner can be overwhelming. At Thryv, we created simple software to help them get organised, communicate with their customers, and get paid, so they can get back in control.
HighLevel's all-in-one Sales & Marketing CRM is perfect for businesses looking to scale a flat/monthly price with unlimited Contacts & Users. Additionally, the white-label plans enable agencies & cons
Great customer service & training. The Thryv team finds out what is most important to you and helps you with that first.
I cancelled after the first month for them failing to deliver anything at all and they charged me again 4 times in 3 days and claim I'm stuck with a 6 month contract.
The system is so robust and comprehensive, I still can't believe how amazing it is, and how few people I know who use it.
I am now requesting cancellation and they still giving me the run-around. I have made it clear that if I don't get a refund I will file a complaint with the bank "fraud" claim.
I am still learning and still developing new habits to work with this system, but I feel very confident that, because they are committed to helping me, we will reap a good ROI with this service.
This is the worse thing I've ever wasted money on in my 13 years of business.
Great overall experience. Customer service is very good with helping understand the program.
It can not connect to a dialer system which i need really bad may have to get another crm due to this issue.
I love how they've focused on the needs of marketing agencies and are building a platform specifically for my needs. And they have the best customer support I've ever experienced.
They said they were going to refund charges and then didn't and I had to follow up multiple times and then was left disappointed in the end.
So simple to use, amazing functionality, puts following up with lead on autopilot, helps track conversions, helps get online reviews, great survey and opt in form builders.
The support staff is untrained and borderline useless. Their staff will even admit they don't know how the system works, and from their words "no one really does.
This software overall is amazing and I highly recommend it to any agency owner who is looking for a solid, one-stop shop to organize, analyze, and transact in their business.
Chat takes your problem and forwards to billing. NO ONE will email/call/text/follow up.
The customer services is amazing and the onboarding process and customer success team is great.
Everything - clunky, poor UX, not simply to use, basic things such as 'education' is missing as a tab.
Marvin: Hi. My name is Marvin, owner of HITS Tax & Bookkeeping Services LLC. A little bit about our company. We provide business solutions involving individual and business income tax preparation and filing. We also provide bookkeeping, payroll services, and we also set up and structure new corporation. We are excited to be a part of Thryv software, which we give a five star rating. Well, we are with the Thryv software. It has helped our business tremendously to communicate professionally and effectively to all of our clients. We're able to use the Thryv software to gather and organize all of our client information in the database. We're also able to use the Thryv software to accept our electronic payments through their merchant system, which has been a great resource for collecting our payments, and also it's been a great blessing that Thryv also connects to our QuickBooks account and it'll change with that as well as our Google account. We use a lot of other Thryv features, the social media features. It's been great to be able to post social media posts on a regular basis about our business services we provide, as well as their website services which has created our website and continue to make the necessary updates so that our clients and potential clients are going to be up-to-date and up to speed about our company and the service that we provide. I have to say, everything. There hasn't been anything that I do not like about Thryv. We absolutely use Thryv each and every day. We rely on Thryv and all of its features. Since we've been using Thryv, it has assisted in providing even more of the growth to our business. So we absolutely utilize [inaudible 00:02:11]. I can't really say I would change anything about Thryv because like I said, we use it to the maximum every day. There's really not one feature that I don't like more than the other. If I could choose anything, it would be a little bit more effectiveness on the campaign, and it could be that I just need a little bit more education on it. But we do utilize the campaign ads, but like I said, I can't really say it's my least favorite just to give something out there. But like I said, we're excited to use Thryv each and every day in every way possible.
Steve K.: Hi, my name's Steve. I'm the CMO of a small organization, and I give HighLevel a five-star rating. Previously, I was using another funnel-building software, and while it was a good tool, it had a lot of limitations in terms of the fact that I had to ducttape other platforms into it. Now that I'm using HighLevel, everything is in one platform, and I love it. I chose HighLevel really because it's the all-in-one tool, and it even allows me to add other businesses underneath mine if I choose to do so. But the fact that I have everything inside of one platform has really saved me not only time but money. Getting started with HighLevel was very simple. Literally within a minute I had my account set up, and the fact that I could import funnels from the other builder I was previously using and it imported all the images, all the copy made it incredibly easy to get up and running. So within literally hours, I was in business with HighLevel, and I'm not looking back. So if you're currently using other funnel builders or other tools to build your website and your business and you're paying for other services, you should add up all those services because it's going to get into the hundreds, if not thousands, of dollars. With HighLevel, you're going to have one low price. So I can't recommend it enough.
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