# Compare Thryv vs Acuity Scheduling 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Thryv and Acuity Scheduling based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156926-191978/Thryv-vs-Acuity-Scheduling

---

# Thryv vs Acuity Scheduling Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ThryvAcuity Scheduling2/4 selected

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

Starting Price

$244.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

IS

RA

Based on [505 reviews](#user-reviews)

Positive

407

Neutral

29

Negative

69

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [5,739 reviews](#user-reviews)

Positive

5,563

Neutral

146

Negative

30

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## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Online Booking

4.7

Appointment Management

4.6

Calendar Management

4.6

Availability Management

\--

Confirmations/Reminders

4.8

83%Fit

High performer

Feature ratings

Online Booking

4.7

Appointment Management

4.6

Calendar Management

4.6

Availability Management

4.6

Confirmations/Reminders

4.7

User satisfaction

User satisfaction

4.2

User reviews[505](https://www.capterra.com/p/156926/Thryv/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

4.2

User satisfaction

4.8

User reviews[5,739](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$244Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Thryv serves small to midsize service-based businesses that need an all-in-one platform to manage marketing, sales, and customer relationships while automating follow-ups and driving repeat growth.

Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

## User reviews

Pros & cons

IS

Ilayda S.

Marketing Director

> "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

IS

Ilayda S.

Marketing Director

> "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat basic compared..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

RA

Rahman A.

Marketing Specialist

> "It has simplified our system for working with customers and tracking their responses."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855)

Leigha R.

Marketing Director

> "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

JR

Justin R.

General Manager

> "My favorite part of Thryv was the single inbox for all of our channels. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

RT

Ricki T.

Owner

> "It's not really worth it for me as a small business owner."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737)

IS

Ilayda S.

Marketing Director

> "It saves time and standardizes the tone across our brand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

TD

Tom D.

Owner and Lead Photographer

> "Thryv became too costly and quirky, and they outsourced their tech support overseas."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193)

JR

Justin R.

General Manager

> "I also enjoyed they would auto post social items for us."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

JJ

Jenny J.

Manager

> "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of medical practice was..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229)

JL

Jeromy L.

Owner and Founder

> "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the small business..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

VR

Verified Reviewer

V.P.

> "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we figure out best..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

AL

Andrew L.

ownder

> "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

AL

Andrew L.

ownder

> "Very little accountability on the side of upper management."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

JL

Jeromy L.

Owner and Founder

> "They designed a beautiful website and created a professional image both for me, my clients, and my competition. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

Leigha R.

Marketing Director

> "It was difficult to get them to attend to our account."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

NG

Nicholas G.

President

> "I love the scheduling function as well as the automated reminders as well as the ease in sending out newsletters"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4901338)

BH

Bridget H.

Owner/Operator

> "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My Business..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

WC

Wanita C.

Owner

> "I like how everything i need to run my business is intergrated into the one easy to use app"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6413634)

LS

Lisa S.

Directpr

> "I can't pull reports that include all my customers due to line restrictions."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018)

DC

Danielle C.

Owner, Holistic Nutritionist

> "The appt reminders are great. And the fact that I can pot on my social media accounts right form Thryv is pretty efficient as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4913985)

VR

Verified Reviewer

V.P.

> "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that as a small..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

LW

Lisa W.

Operations Manager

> "This multi-functional CRM not only allows you to monitor, post & interact with clients via your website but they are constantly improving and..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3602787)

MA

Melanie A.

Office Manager

> "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

MP

Melanie P.

Owner/Operator

> "The only features that I found really useful for my business was the showing what and who owes for payment and the invoices sent at the end..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3577984)

MA

Melanie A.

Office Manager

> "I am not happy with the search function in the Billing & Invoicing section."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

DS

Dawn S.

Co Owner/CEO

> "Automation, added efficiencies have bought us more views, more customers with less time devoted to posts, marketing and has improved customer..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3609150)

TP

Tyrone P.

Franchise owner

> "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277)

AJ

Amanda J.

Accountant

> "There were many benefits when using Thryv, such as the ease of creating announcements, the emails filed on each client card made it easy to..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3478371)

CL

Cesar L.

Construction

> "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, 4 days later..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363)

LM

Lita M.

Owner

> "Well worth the investment"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6872713)

CM

Christopher M.

CEO

> "Poor at best."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877)

JT

Jonathon T.

Co-owner

> "It makes administration much more manageable for invoicing, scheduling appointments, and managing multiple social media profiles in one place."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3771340)

HS

Hannah S.

Owner/Life Integration Consultant

> "I don't think they are set up to work well with Neurodivergent folks, but that's systemic."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244)

AS

Austin S.

Compliance Officer

> "Inbound, Outbound, anywhere, anytime, you can access your full customer base from laptop or smartphone."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907867)

MA

Melanie A.

Office Manager

> "I find the reporting to be clunky and cumbersome as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

AL

Andrew L.

ownder

> "It initially seemed really well organized and easy to onboard with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

MK

Michelle K.

owner

> "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if they market it..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

GM

Gina M.

Event Manager

> "Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3506156)

BH

Bridget H.

Owner/Operator

> "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many to mention"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

BK

Bob K.

IT Manager

> "I like CRM features that makes the tool capableIn addition, it also comes with social media management and marketing features."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4352489)

JL

Jeff L.

president

> "Can't believe that you cancelled the "work as" function."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153)

LB

Laura B.

Administrative Coordinator

> "Thryv has enabled us to keep our patients up to date through our website, which has been tremendously helpful with the continuing business..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3591381)

BF

Benjamin F.

Owner

> "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign a contract for..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043)

EM

Elvira M.

Administration Manager

> "As a relatively new user of the program, I'm excited to grow with Thryv in promoting our Business on Social Media Platforms."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4898454)

SB

Susan B.

Vice President

> "Still being charged 5 months after cancellation letter was received."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

DS

Donna S.

Referral Development Coordinator

> "This in turn, allows us to update referral source on how the partnership has made a difference in a persons recovery."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3750108)

SB

Susan B.

Vice President

> "Unable to cancel after several attempts."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

MP

Michele P.

Client Services Coordinator

> "This product works well for our nonprofit food pantry to schedule our clients and remind them of their appointments."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4052094)

DA

Dave A.

Operations Manager

> "The inability to send booking notifications and emails to multiple customers. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

MA

Melanie A.

Office Manager

> "Even though some areas still need work, the software team is consistently making improvements and updates."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

JM

Jonathan M.

CPA

> "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly, characters added to..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

BM

Brandi M.

Owner

> "The CRM functions, scheduling, and automated reminders work great for my small business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4618300)

RW

Rafer W.

Founder

> "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people will cancel."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232)

MC

Matt C.

GM

> "Thryv has made our social media marketing much easier."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460)

ES

Ej S.

President

> "If there was one negative thing to say is invoicing on the app is a little more difficult than using the PC version."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3468151)

RB

Richie B.

President

> "I love the scheduling part and being able to automatically send reminders about the appointments and thanking them afterwards."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4585099)

VW

Valencia W.

Owner

> "Unable to generate a client contact sheet/report with key fields"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3475003)

DA

Dave A.

Operations Manager

> "by far, the best feature is the optimization of my website with the 45+ search engines. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

TW

Tony W.

President

> "I have to physically enter every appointment that does not come through the software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912)

PG

Patrick G.

Piano Tuner/Technician

> "I would definitely recommend this software for others who are looking for an appointment management system."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907324)

LO

Laurie O.

Front Office Administrator

> "Most of our leads are not leads. When leads are called most of them say they have no idea who we are and they never reached out to us."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3505771)

RP

Renee P.

CEO / Founder

> "It offers me so many services in one package that frees up my time to focus on my clients."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4578262)

LB

Laura B.

Administrative Coordinator

> "As a small office with limited resources, we can't always make use of some of the software on the market. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3591381)

LO

Laurie O.

Front Office Administrator

> "The ease of being able to respond to reviews and clients that reach out to us through the HIPAA compliant email is very good. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3505771)

AJ

Amanda J.

Accountant

> "The clients preferred to use the Outlook email system, therefore, using Thryv did not work out as had hoped."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3478371)

ES

Ej S.

President

> "I love the credit card processing, social networking services as well as lead generation features"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3468151)

AB

Adam B.

Owner

> "Provided zero leads and all I got was 10-15 robo spam calls"

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252)

DS

Dawn S.

Co Owner/CEO

> "This software, human support and process makes a busy owner much more efficient and a business more "seen". "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3609150)

ZV

Zaidy V.

Data Entry / Receptionist / Social Media Marketer

> "The only downfall I have experienced is that the option to allow callers to text our phone line does not have pop up notifications."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2847580)

DC

Danielle C.

Owner, Holistic Nutritionist

> "Their team is also top notch and are quick to help if any issues arise."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4913985)

MP

Melanie P.

Owner/Operator

> "The employees associated with Thry were good at what they did, but just were not able to get the software program to where I needed it to be."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3577984)

CH

Chad H.

Managing Director / Broker

> "to their onboarding and tech support, we value the investment we've made with Thryv."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907340)

MS

Mikayla S.

Owner

> "The lack of an Afterpay-like integration the way Square has."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3481673)

SA

Samuel A.

public adjuster/office help

> "I like that I can have a record of everything I send to my clients by using this software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3745233)

JH

Jorge H.

Painting

> "Never recommend this company just waisted Time and money"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824)

MC

Matt C.

GM

> "It was very easy to set up and integrate with our business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460)

CB

Chris B.

Operations Mgr

> "one problem is the invoicing and the small text, the other is when your texting your constantly refreshing to stay with the conversation"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2943461)

TP

Thomas P.

President

> "Easy to use and helps keep things organized"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6035482)

MK

Michelle K.

owner

> "I've wasted so much time trying to get Thryv to work, both by myself and with customer support, that it's maddening. "

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

[View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/)

KR

Kevin R.

Accountant

> "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much time..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

BM

Brazola M.

Medical Assistant

> "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

RR

Riley R.

Legal Project Analyst

> "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048)

Eric T.

Director, Digital Transformation

> "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Owner

> "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website and out your own..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377)

Hannah K.

Vice President

> "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY annoying."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780)

BM

Brazola M.

Medical Assistant

> "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

AM

Andrew M.

Owner

> "The lack of frontend customisation and not being able to customise the workflow completely to our needs"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930)

Samuel L.

Mortgage Loan Officer

> "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to figure out how to do..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

Samuel L.

Mortgage Loan Officer

> "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules on paper ."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

VR

Verified Reviewer

Founder, Coach

> "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336)

VR

Verified Reviewer

Tech Support Engineer

> "it also allows me to create meeting links on Google Meets too which makes the integration so useful!"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086)

TC

Taylor C.

Optometric tech

> "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881)

Eric T.

Director, Digital Transformation

> "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring minimal administrative..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

DK

David K.

President

> "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182)

Jen H.

CEO

> "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead of forcing me to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

RK

Ross K.

Owner and Physician

> "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and follow."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288)

SP

SAROJBEN P.

Caregiver

> "The most recognized feature of Acuity Scheduling is its capability to allow scheduling appointments conveniently while integrating with..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6302591)

Emilio R.

Dir Comercial

> "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly with..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765)

SA

Stacey A.

Merchandising Manager

> "The ease of which we are able to receive the appointment live from our customers and our teams receive instant notification allows us to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6337787)

VR

Verified Reviewer

Designer

> "There is a hassle of having to create additional features for services that are already listed."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

Jen H.

CEO

> "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

BI

Ba I.

CEO

> "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing based on those..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205)

Zack R.

Public Relations Specialist

> "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

TB

Tracy B.

Strategic Marketing Advisor

> "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162)

EC

Ellen C.

First Line IT Support

> "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps everything organised."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713)

AF

Alicia F.

Staffing Coordinator

> "At times blocked periods wont sync with other calendars."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006)

DJ

Daphnah J.

Website Designer

> "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members use it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099)

KB

Kelly B.

owner

> "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471)

RF

Rachelle F.

Founder, HR Consultant

> "I really valued the convenience of it being on my website and the integration with my calendar and squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

Kristina D.

Medical Records

> "The software didn’t work and gave errors most of the time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

PS

Pereira S.

Informatics Engineer

> "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing etc which have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

PA

Palash A.

ECommerce Manager

> "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost 6 months because of..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293)

DM

Direzione M.

Automotive Product Development Engineer

> "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or meetings."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530)

EG

Erica G.

CEO

> "I had some frustrations when I wanted to integrate it into my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361)

ADM

Adelia D M.

Senior Field Service Engineer

> "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and when..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

DL

Deise L.

SEO

> "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551)

CS

Carrie S.

Owner, LCSW

> "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160)

CB

Claire B.

Senior Social Media Editor

> "The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4726440)

Arleny D.

Global Recruiter

> "My clients love how simple it is to book appointments, and the automatic reminders have cut down on no-shows a lot. Plus, it integrates..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6344201)

MS

Melissa S.

Owner

> "You get what you pay for, did not include enough for what I needed it for"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6286976)

JF

Joe F.

Associate Professor of Law

> "Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

JP

Jefferson P.

Diretor

> "What I liked the least in the least liked in the Acuity Scheduling, was not having available in all stores and is not being published on social..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4859397)

KR

Kevin R.

Accountant

> "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

QW

Quinn W.

Sales and Marketing Specialist

> "Furthermore, the pricing structure seemed a little complicated to me, with different tiers of services and features that can be difficult to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4728896)

CC

Chermaine C.

Business owner

> "The ability to easily set up different appointment times and that it saves client information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6803726)

DH

Dove H.

Owner

> "Acuity does not make using it easy to learn, navigate or figure out."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

MI

Muresan I.

Consultant

> "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973)

DH

Dove H.

Owner

> "Acuities is very program or techy and not intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

KJ

Kendra J.

Mentor

> "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802)

Lisa U.

Dog trainer

> "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568)

JF

Joe F.

Associate Professor of Law

> "I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

JM

Jarah M.

owner

> "I wish they didn't get rid of the free account option"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6371572)

MC

Mary C.

CEO

> "I love how I’m able to track my progress and I can go all the way back to my first appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6826169)

Kristina D.

Medical Records

> "We were not impressed and canceled after our free trial."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

MW

Michael W.

Pianist and coach

> "I like that I can both have people sign up or I can plug in appointments myself."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7093668)

JY

Joanna Y.

owner

> "NO PHONE SUPPORT."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

RF

Rachelle F.

Founder, HR Consultant

> "Overall my experience was good because it offered convenience and was a great solution for getting clients through my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

DH

Dove H.

Owner

> "I have been using it for a very long time. But, I don't like the interface."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

PS

Pereira S.

Informatics Engineer

> "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

JY

Joanna Y.

owner

> "Memberships were a headache."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

AD

Alex D.

Owner

> "Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6304585)

VI

Vanessa I.

Esthetician is

> "I don’t like how there is too many updates"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951)

SS

Slindner S.

Senior Researcher

> "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755)

JY

Joanna Y.

owner

> "Learning it on your own is not fun."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

TW

Therrin W.

Tutor

> "This is a very managaeble software that makes scheduling so much easier than competitors."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7082997)

VR

Verified Reviewer

Owner

> "This has led to a booking when I was on vacation even though I had blocked out the entire week, which resulted in a client showing up for an..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___3448343)

RP

Rachel P.

Office Manager

> "It has a sleek, modern and clean feel to it, which is what attracted me to it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

VR

Verified Reviewer

Marketing Coordinator

> "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have run..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020)

LS

Lindsey S.

Optician

> "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185)

Sonja G.

Owner

> "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

KP

Kennedy P.

Master Esthetician

> "Acuity Scheduling has been great for me with straight forward scheduling and appointment management."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6838151)

HC

Heidi C.

CEO

> "Acuity's fees were not appropriate for the amount of help it offered my business."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4790097)

BO

BENSON O.

Biotechnologist

> "I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6318692)

QW

Quinn W.

Sales and Marketing Specialist

> "I found the user interface and navigation to be confusing and unintuitive at times."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4728896)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

DH

Daja H.

Owner Service Provider

> "Strips fees are higher and deposits take longer than most."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546)

[View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

## User interface

[Thryv](https://www.capterra.com/p/156926/Thryv/)

4.17 (505)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

4.77 (5,739)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Thryv

Top features

27/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/156926/Thryv/#features)

Acuity Scheduling

26/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features)

### Recognition

No recognitions have been awarded to Thryv

No recognitions have been awarded to Acuity Scheduling

### Deployment & support

Thryv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acuity Scheduling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Thryv

-   By Thryv
-   Located in United States
-   Founded in 2011

Acuity Scheduling

-   By Squarespace
-   Located in United States
-   Founded in 2007

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[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.17 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

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Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-191978/MINDBODY-vs-Acuity-Scheduling)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.17 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$244/month

Price

$14.99/month

4.1

Features

4.6

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/156926-178819/Thryv-vs-EngageBay-Marketing)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,281)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$20/month

Price

€9.9/month

4.7

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-191978/Simplybook-me-vs-Acuity-Scheduling)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.17 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

$244/month

Price

$35/month

4.1

Features

4.2

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/142264-156926/Appointment-Scheduling-vs-Thryv)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

$20/month

Price

$69/month

4.7

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/178722-191978/ClinicSense-vs-Acuity-Scheduling)