# Compare Thryv vs Hibu 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hibu and Thryv based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156926-207701/Thryv-vs-Hibu

---

# Hibu vs Thryv Features and Cost Comparison

Last updated May 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HibuThryv2/4 selected

[Hibu](https://www.capterra.com/p/207701/Hibu/)[4.0 (79)](https://www.capterra.com/p/207701/Hibu/reviews/)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (515)](https://www.capterra.com/p/156926/Thryv/reviews/)

[## Hibu](https://www.capterra.com/p/207701/Hibu/)[4.0 (79)](https://www.capterra.com/p/207701/Hibu/reviews/)

Starting Price

$449.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [79 reviews](#user-reviews)

Positive

57

Neutral

6

Negative

16

[## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (515)](https://www.capterra.com/p/156926/Thryv/reviews/)

Starting Price

$244.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [515 reviews](#user-reviews)

Positive

417

Neutral

29

Negative

69

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## Summary

* * *

Key features rated by users

Features selected based on 5,989 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Social Media Integration

NA

Email Marketing

2.8

Post Scheduling

NA

Campaign Planning

\--

Calendar Management

NA

77%Fit

High performer

Feature ratings

Social Media Integration

4.3

Email Marketing

4.1

Post Scheduling

4.2

Campaign Planning

3.7

Calendar Management

4.6

User satisfaction

User satisfaction

4.0

User reviews[79](https://www.capterra.com/p/207701/Hibu/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

3.6

Customer support

3.9

User satisfaction

4.2

User reviews[515](https://www.capterra.com/p/156926/Thryv/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$449Other, Per Month

-   Free version
-   Free trial

Price starts from

$244Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Local businesses across the United States, looking to generate more leads from their local customers, clients, and patients.

Best for

Thryv helps small and midsize service businesses manage CRM, marketing, scheduling, payments, and customer communication from one platform.

## User reviews

Pros & cons

TB

Taylor B.

Owner

> "It’s shiny and convoluted data that makes a brand new business feel like they’re doing something..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7147570)

TB

Taylor B.

Owner

> "They don’t allow you to directly review them on their site or on Google because their reputation..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7147570)

BF

Bonnie F.

Office Manager

> "Our experience in revising the website was top notch."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7060159)

BB

Brandon B.

Owner

> "On top of that they sell low quality websites that are cheap and put together using AI."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7091400)

MW

Maddy W.

Office Manager

> "I am blown away by how many Google reviews Tucson Sports Recovery has gotten since starting with..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6169870)

MJ

Monique J.

Director

> "Even my sales representative, \[sensitive content hidden\], contacted me stating he would help..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7103083)

GD

George D.

Owner

> "I can easily respond to customer reviews in one place and the impact is across the other platforms"

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6119827)

BB

Brandon B.

Owner

> "Do not use company, they use deceptive practices and lie to you in order to make sales."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7091400)

AG

Ashley G.

Office Manager

> "We stay for the customer service and take their word for it that we are benefiting from the..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6110194)

STEVE A.

Owner

> "I had to block them from my credit card."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7141420)

BS

Bill S.

Owner

> "Overall experience was good, last meeting with new rep Nick was outstanding and we need to stay on..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6574186)

TB

Taylor B.

Owner

> "This company wants people to go are ready to scam small businesses."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7147570)

JP

Jeffrey P.

Owner

> "It seemed exciting and affordable years ago."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6323265)

TB

Taylor B.

Owner

> "Chat GPT breaks them down as a poor provider."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7147570)

EL

Edwin L.

President

> "Wonderful to work with \[sensitive content hidden\], she has been helpful & our business has grown"

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6789638)

MJ

Monique J.

Director

> "I was told the issue would be escalated and corrected, but it never was."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7103083)

TH

Tammy H.

Director of Nursing

> "Customer service was used once and they were incredible nice and fixed the problem while I was on..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6118200)

TB

Taylor B.

Owner

> "Unresponsive KY reps."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7147570)

RD

Rebecca D.

Owner massage therapist

> "They have our company listed very high in visability and reviews. "

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6123463)

STEVE A.

Owner

> "Not one thing, not one phone call."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7141420)

JM

James M.

CEO

> "Our Hibu representative, \[sensitive content hidden\], is totally responsive and reactive to any..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109739)

JP

Jeffrey P.

Owner

> "Confusing. Plus I always asking to know how to change my website on my own. Plus, gotten too..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6323265)

EF

Eric F.

Owner Welder

> "HIBU has changed the game for us as a small business."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109757)

TB

Taylor B.

Owner

> "Their reps and their strategy in itself, are terrible."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___7147570)

KM

Kevin M.

VP

> "Easy setup, easy to modify the website, social media ads are simple but effective. "

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109812)

EC

ERIC C.

CEO

> "Now they want me to pay for another month and I said no and are sending me to collections. "

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6650933)

CK

Clint K.

Sales

> "We have had a few snags and they were more than helpful with our needs."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6123339)

MC

Matt C.

VP

> "They do not follow through with promises, they don't know what they're doing, although they will..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6537988)

WS

Walt S.

CEO

> "The format of their website for tracking your results and sending out review requests is very nice."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4131746)

VR

Verified Reviewer

HR Director

> "When it came to using text marketing, it would not allow you to create filters and specify who you..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4834577)

EF

Eric F.

Owner Welder

> "We get daily leads which turn into customers! "

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109757)

TR

Tom R.

Owner

> "They kept passing me off from one agent to another without any of them answering my question."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6353429)

JL

Jason L.

Owner

> "Our rep \[sensitive content hidden\] has been remarkable with leading the way with our advertising."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6133940)

DS

Don S.

Owner

> "Very poor SEO content on the website like a child wrote it. When I asked for revisions which is an..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6158127)

CK

Clint K.

Sales

> "Our website has had numerous compliments from customers."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6123339)

JL

Joseph L.

CEO

> "Cost is always a factor, spending money to make money doesn't always happen."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6629596)

CK

Clint K.

Sales

> "Hibu has taken our website to new levels."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6123339)

DL

Darlene L.

Owner

> "I fell like it's too corporate sometimes."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6617052)

RD

Rebecca D.

Owner massage therapist

> "The price is extremely affordable for our small business."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6123463)

DS

Don S.

Owner

> "This is the reason they make people sign the 6 month minimum agreement because they would not keep..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6158127)

KM

Kevin M.

VP

> "Cost was excellent compared to our alternatives, our sales rep is excellent at his follow up."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109812)

DL

Darlene L.

Owner

> "I don't like reestablishing trust."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6617052)

JJ

Jodi J.

Treasurer

> "We do continuing education and are all volunteers."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6110460)

MC

Matt C.

VP

> "It is almost hard to descibe in words how bad my experience with Hibu has been."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6537988)

SP

Sarah P.

Owner

> "I am happy with everything overall and think it is the number one marketing need for my company."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109837)

DS

Don S.

Owner

> "Messed up my business listings that they put out to supposedly 50+ sites."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6158127)

DG

Desiree G.

Office Admin

> "We foster the benefits of them keeping us at lead of our competitors when it comes to search..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4213301)

TH

Tammy H.

Director of Nursing

> "It took a couple of times to get the colors for the website right. "

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6118200)

BE

BLANCA E.

OWNER

> "EVERYTHING IS GOOD; WE RECEIVED A LOT OF LEADS AND PHONE CALLS, AND THE WEBSITE IS GOOD!"

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109823)

MD

Martin D.

Owner

> "Getting pricey am nor getting my monthly return for what I spend"

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109932)

YE

Yonas E.

Project Manager

> "For the services provided the price is inexpensive."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6109892)

CK

Clint K.

Sales

> "Not loving the aspect of the review system."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6123339)

DH

Doug H.

Chief Markteting Officer

> "The regional manager was first class. "

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6118266)

BB

Blake B.

Insurance Agency Owner

> "I don't currently have a rep, but when I did, he was always checking in and coming up with a new..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4211909)

CK

Clint K.

Sales

> "Very painless initial web setup."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6123339)

BB

Blake B.

Insurance Agency Owner

> "I don't necessarily feel like my business is growing from my advertising spend from the budget I..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4211909)

AG

Ashley G.

Office Manager

> "We love our Hibu representative. "

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6110194)

RI

Ray I.

President

> "They take forever to get back to me or my sales person."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4131535)

BB

Blake B.

Insurance Agency Owner

> "I feel like they work as a team to determine the best route to go for desired outcome."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4211909)

KS

Kingsley S.

CEO

> "Late payment and I am cut off. "

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4211270)

LG

Lawrence G.

President

> "My sales rep was great."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___6118191)

SB

Stephen B.

Owner

> "I contracted with Hibu for digital marketing but they never completed their responsibilities."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___2346366)

RW

Ross W.

Office Manager

> "Very good experience, it has been much more user friendly than other services we have used in the..."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___4808766)

LD

Lorenzo D.

CEO

> "I was shocked small businesses are buying these sites."

[See full review](https://www.capterra.com/p/207701/Hibu/#Capterra___2807396)

[View Reviews](https://www.capterra.com/p/207701/Hibu/reviews/)

GD

Gary D.

President

> "I have been working with the Thryv platform and \[sensitive content hidden\] for the last few years to improve my CRM communications,..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

IS

Ilayda S.

Marketing Director

> "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat basic..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

TC

TJ C.

Owner

> "It does streamline the process of running a business and bringing back existing customers"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

GD

Gary D.

President

> "Many of the general posts did not reflect the quality of work that we perform."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

TC

TJ C.

Owner

> "Email function is good and invoice sending is simple. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

GD

Gary D.

President

> "The standard Social media post program was a little hit or miss."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

IS

Ilayda S.

Marketing Director

> "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

Leigha R.

Marketing Director

> "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

JR

Justin R.

General Manager

> "My favorite part of Thryv was the single inbox for all of our channels. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

RT

Ricki T.

Owner

> "It's not really worth it for me as a small business owner."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737)

RA

Rahman A.

Marketing Specialist

> "It has simplified our system for working with customers and tracking their responses."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855)

TD

Tom D.

Owner and Lead Photographer

> "Thryv became too costly and quirky, and they outsourced their tech support overseas."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193)

BB

Brandon B.

Owner

> "Overall, switching to this hosting company has made my online experience seamless and enjoyable!"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

JJ

Jenny J.

Manager

> "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of medical..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229)

BB

Brandon B.

Owner

> "I love my new internet hosting company for several reasons."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

VR

Verified Reviewer

V.P.

> "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we figure..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

DR

Deanna R.

Sales Account Manager

> "We appreciate customer support and the ease of invoicing. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7132231)

AL

Andrew L.

ownder

> "Very little accountability on the side of upper management."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

IJ

Idania J.

President owner

> "I have received good leads and enjoy the contacts i have made."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

Leigha R.

Marketing Director

> "It was difficult to get them to attend to our account."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

JR

Justin R.

General Manager

> "I also enjoyed they would auto post social items for us."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

BH

Bridget H.

Owner/Operator

> "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My Business..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

IS

Ilayda S.

Marketing Director

> "It saves time and standardizes the tone across our brand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

LS

Lisa S.

Directpr

> "I can't pull reports that include all my customers due to line restrictions."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018)

TC

TJ C.

Owner

> "Great service from my team and the product suite is great. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

VR

Verified Reviewer

V.P.

> "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that as a..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

IJ

Idania J.

President owner

> "Customer support is always available."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

MA

Melanie A.

Office Manager

> "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

Tyrell T.

Owner

> "Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137840)

MA

Melanie A.

Office Manager

> "I am not happy with the search function in the Billing & Invoicing section."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

Charles T.

COO and Franchise Development

> "The team is great to work with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137821)

TP

Tyrone P.

Franchise owner

> "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277)

JL

Jeromy L.

Owner and Founder

> "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the small..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

CL

Cesar L.

Construction

> "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, 4 days..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363)

AL

Andrew L.

ownder

> "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

CM

Christopher M.

CEO

> "Poor at best."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877)

JL

Jeromy L.

Owner and Founder

> "They designed a beautiful website and created a professional image both for me, my clients, and my competition. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

HS

Hannah S.

Owner/Life Integration Consultant

> "I don't think they are set up to work well with Neurodivergent folks, but that's systemic."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244)

NG

Nicholas G.

President

> "I love the scheduling function as well as the automated reminders as well as the ease in sending out newsletters"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4901338)

MA

Melanie A.

Office Manager

> "I find the reporting to be clunky and cumbersome as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

WC

Wanita C.

Owner

> "I like how everything i need to run my business is intergrated into the one easy to use app"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6413634)

MK

Michelle K.

owner

> "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if they..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

DC

Danielle C.

Owner, Holistic Nutritionist

> "The appt reminders are great. And the fact that I can pot on my social media accounts right form Thryv is pretty efficient as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4913985)

BH

Bridget H.

Owner/Operator

> "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many to mention"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

LW

Lisa W.

Operations Manager

> "This multi-functional CRM not only allows you to monitor, post & interact with clients via your website but they are constantly..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3602787)

JL

Jeff L.

president

> "Can't believe that you cancelled the "work as" function."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153)

MP

Melanie P.

Owner/Operator

> "The only features that I found really useful for my business was the showing what and who owes for payment and the invoices sent at..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3577984)

BF

Benjamin F.

Owner

> "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign a contract..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043)

DS

Dawn S.

Co Owner/CEO

> "Automation, added efficiencies have bought us more views, more customers with less time devoted to posts, marketing and has improved..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3609150)

SB

Susan B.

Vice President

> "Still being charged 5 months after cancellation letter was received."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

LM

Lita M.

Owner

> "Well worth the investment"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6872713)

SB

Susan B.

Vice President

> "Unable to cancel after several attempts."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

JT

Jonathon T.

Co-owner

> "It makes administration much more manageable for invoicing, scheduling appointments, and managing multiple social media profiles in..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3771340)

DA

Dave A.

Operations Manager

> "The inability to send booking notifications and emails to multiple customers. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

AS

Austin S.

Compliance Officer

> "Inbound, Outbound, anywhere, anytime, you can access your full customer base from laptop or smartphone."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907867)

JM

Jonathan M.

CPA

> "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly, characters..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

AL

Andrew L.

ownder

> "It initially seemed really well organized and easy to onboard with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

RW

Rafer W.

Founder

> "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people will cancel."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232)

BK

Bob K.

IT Manager

> "I like CRM features that makes the tool capableIn addition, it also comes with social media management and marketing features."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4352489)

TW

Tony W.

President

> "I have to physically enter every appointment that does not come through the software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912)

LB

Laura B.

Administrative Coordinator

> "Thryv has enabled us to keep our patients up to date through our website, which has been tremendously helpful with the continuing..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3591381)

LB

Laura B.

Administrative Coordinator

> "As a small office with limited resources, we can't always make use of some of the software on the market. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3591381)

EM

Elvira M.

Administration Manager

> "As a relatively new user of the program, I'm excited to grow with Thryv in promoting our Business on Social Media Platforms."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4898454)

AB

Adam B.

Owner

> "Provided zero leads and all I got was 10-15 robo spam calls"

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252)

DS

Donna S.

Referral Development Coordinator

> "This in turn, allows us to update referral source on how the partnership has made a difference in a persons recovery."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3750108)

MP

Melanie P.

Owner/Operator

> "The employees associated with Thry were good at what they did, but just were not able to get the software program to where I needed..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3577984)

MP

Michele P.

Client Services Coordinator

> "This product works well for our nonprofit food pantry to schedule our clients and remind them of their appointments."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4052094)

JH

Jorge H.

Painting

> "Never recommend this company just waisted Time and money"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824)

MA

Melanie A.

Office Manager

> "Even though some areas still need work, the software team is consistently making improvements and updates."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

CB

Chris B.

Operations Mgr

> "one problem is the invoicing and the small text, the other is when your texting your constantly refreshing to stay with the..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2943461)

BM

Brandi M.

Owner

> "The CRM functions, scheduling, and automated reminders work great for my small business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4618300)

MK

Michelle K.

owner

> "I've wasted so much time trying to get Thryv to work, both by myself and with customer support, that it's maddening. "

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

MC

Matt C.

GM

> "Thryv has made our social media marketing much easier."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460)

SA

Samuel A.

public adjuster/office help

> "The email marketing campaigns are a little confusing to know when they start."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3745233)

RB

Richie B.

President

> "I love the scheduling part and being able to automatically send reminders about the appointments and thanking them afterwards."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4585099)

AM

Andrew M.

President

> "I canceled my account after about 1 year, and they continued billing me."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

DA

Dave A.

Operations Manager

> "by far, the best feature is the optimization of my website with the 45+ search engines. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

AM

Andrew M.

President

> "Customer service confirmed the cancellation, but the bills kept on coming."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

PG

Patrick G.

Piano Tuner/Technician

> "I would definitely recommend this software for others who are looking for an appointment management system."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907324)

SB

Shawn B.

Owner

> "reminder process seems a bit too aggressive"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3706048)

[View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/)

## User interface

3.97 (79)

[Thryv](https://www.capterra.com/p/156926/Thryv/)

4.19 (515)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Hibu

4/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/207701/Hibu/#features)

Thryv

Top features

25/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/156926/Thryv/#features)

### Recognition

No recognitions have been awarded to Hibu

Thryv is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Hibu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Thryv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hibu

-   By Hibu
-   Located in United States
-   Founded in

Thryv

-   By Thryv
-   Located in United States
-   Founded in 2011

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