Alleva vs Office Practicum: Which is a better fit?

I like that certain sections are customizable, such as the Intake/BPS and Discharge Plan/Summary; that enables us to select the information that is most important and useful to us.

We felt the sales process was frankly deceptive. We encountered significant problems from day 1 of our implementation, and there was no willingness/ability to problem solve at all.

The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness of the staff to create solutions on the fly.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

The slow loading times and glitchy number inputs make using Alleva all day a struggle.

The integration with other tools has also been seamless, and the support team has been responsive and helpful whenever we've needed them.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

I love that OP is for pediatric practices only, so the focus is solely on ways to help our office function better. The program is easy to use and is constantly being updated with new features.

The billing software and the integration with merchant processors isn't always smooth or seamless, causing disruptions in patient statements/collections and also errors that can be embarrassing.

Also, I like that it is designed for pediatrics, and I love the technology of how prescriptions are automatically printed out and sent to the pharmacy. I'm happy that our practice chose this software.

Sometimes, it's hard to find what I'm looking for, and sometimes, when you put information in OP, it becomes lost somewhere in the system. I don't get the whole messaging aspect of the software.

I like the ease of use and their commitment to meeting meaningful use requirements. They are always improving, and they listen to their customers.

The nightmare is for real. Their support now is really bad.

If it's for a pediatric office, this is an awesome software to have, great graphing for growth charts. Good documentation done by providers when using templates.

Revenue reporting is very difficult to understand.