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OP offers pediatric EHR software solutions to independent pediatric practices, super groups, and CINs.
Not provided by vendor
I love that OP is for pediatric practices only, so the focus is solely on ways to help our office function better. The program is easy to use and is constantly being updated with new features.
The billing software and the integration with merchant processors isn't always smooth or seamless, causing disruptions in patient statements/collections and also errors that can be embarrassing.
Also, I like that it is designed for pediatrics, and I love the technology of how prescriptions are automatically printed out and sent to the pharmacy. I'm happy that our practice chose this software.
Sometimes, it's hard to find what I'm looking for, and sometimes, when you put information in OP, it becomes lost somewhere in the system. I don't get the whole messaging aspect of the software.
I like the ease of use and their commitment to meeting meaningful use requirements. They are always improving, and they listen to their customers.
The nightmare is for real. Their support now is really bad.
If it's for a pediatric office, this is an awesome software to have, great graphing for growth charts. Good documentation done by providers when using templates.
Revenue reporting is very difficult to understand.
Great customer service, extremely responsive, talented trainers made the transition easy. Day-to-day use is worry-free and super intuitive.
Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors.
I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.
You were limited on the number of charts you could work on at the same time. The scheduling system was awkward and difficult to maneuver.
My favorite part of the software is the ability to track. There is no question that our revenues are increased because we are better organized.
IT support struggles in troubleshooting and fixing problems that need to be fixed. These delays have likely cost us thousands of dollars in employee hours.
The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.
The ledger can be confusing and the receipt for the patient is hard to understand for staff and patients.
Office Practicum
Top FeaturesCompulink Healthcare Solutions
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Compulink Healthcare Solutions
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