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Unified Practice builds software that supports a fully integrated system from patient check-in to checkout including inventory management and state-of-the-art charting features.
We specialize in medium to large healthcare organizations of 20 or more providers.
I left that conversation feeling organized and like all my business needs are going to be met in one place so that i can seamlessly, effortlessly and safely take care of my patients and my business.
I don't do insurance so I'm not using the software to it full capacity. Maybe if I was I'd have something to complain about.
When I've needed help from customer support it has always been positive. My issues were resolved very quickly.
Turns out i have been wasting my time hating technology and being afraid to call them and get everything organized because THEY MAKE IT SO SIMPLE.
Customer service is very responsive and helpful. Software does what I need it to do.
No way to import EOBs after they were received from insurance companies.
It is a very easy to learn, easy to use software. It has been very helpful to switching over to electronic paperwork etc.
I also didn't how I had to hunt to block my calendar.
I adore my therapist and can tell there are plenty of great therapists available for people. Sensitive content hidden] is attentive, understanding, and kind.
I have had frequent disconnections or missed connection and frequently have to trouble shoot.
Mend tech team wonderful at making changes as we request them and finding solutions for alternate workflows. Great implementation process.
Also, often if you do something wrong or that the system doesn't accept, there's no prompt as to HOW to fix it. Just shows an error and leaves you to figure out what you need to change.
I also love the messaging feature and ability to call a client if they are not showing up it helps save time finding a chart and calling the client so we can connect as soon as possible.
Its very difficult to sometimes our patients do not receive the link, that's always a problem.
Mend has been easy for providers and patients to use, making healthcare more accessible, and the service we've received from Mend leadership has been exceptional. We're very happy with our experience.
A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time.
Julie D.: I'm Julie. I'm an outpatient admissions specialist. I would give Mend a rating of a five. And for more, click below. I use Mend on a daily basis to schedule virtual care patients with therapists. I like how Mend is user-friendly and it's very organized, so it's easy to see the other therapist schedules versus who's available and who's not. Sometimes I don't like about Mend is the loading of the scheduling. You have to click more, which is not user-friendly sometimes.
Unified Practice
Mend
Top FeaturesUnified Practice
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