# Compare HQ Rental Software vs Stax 2026 | Capterra > Unsure of what to choose? Check Capterra to compare HQ Rental Software and Stax based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/156984-157492/HQ-Rental-Software-vs-Fattmerchant-Payments-Online --- # HQ Rental Software vs Stax Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HQ Rental SoftwareStax2/4 selected [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.9 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.0 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) [## HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.9 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) Starting Price $120.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.6 Customer Service 4.9 Reviews Sentiment Based on [336 reviews](#user-reviews) Positive 329 Neutral 4 Negative 3 [## Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.0 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting Price $99.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment JH AG Based on [117 reviews](#user-reviews) Positive 88 Neutral 4 Negative 25 ## Summary * * * Features in Car Rental Software Best performer 41 / 44 Only HQ Rental Software - Access Controls/Permissions - Accounting - Activity Dashboard 10 / 44 User satisfaction User satisfaction 4.9 User reviews[336](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) Ease of use 4.6 Functionality 4.8 Value for money 4.8 Customer support 4.9 User satisfaction 4.0 User reviews[117](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 Price starts from Price starts from $120Flat Rate, Per Month - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for HQ Rental Software is ideal for any type of vehicle rental. Best for Smalls Business Owners Franchises Chains Restaurants Bars Retail Stores E-commerce Professional Services Legal Hotels/Hospitality Healthcare Salon and Spa Health and Fitness ## User reviews Pros & cons Dariusz J. CEO > "It offers great functionality,reservations, contracts, fleet management, customer data, and automation all work seamlessly..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112) MP Marlena P. rental agent > "Due to the large number of features, the system can be difficult to configure and use at the beginning." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7026724) RD Rokas D. Owner > "Simple system, fast solutions and responses from the staff, whole system is worth the amount you are paying, peoples..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7086597) JF Jabari F. Owner > "There isn’t a lot that I can say I didn’t like. But I wish I was able to integrate this software with other 3rd party..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7023086) Dariusz J. CEO > "My experience would have been much better if the integration had been coordinated from the beginning by someone like..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112) HF Horris F. Owner > "The softeware lack of functionality in regards to some sections of the rental agreement and portions of Quickbooks." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6419528) JB Justin B. Owner > "The product allows me to manage my fleet effectively and it integrates nicely into my website." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6811442) DG Daqwon G. Car rentals > "Also I don’t like that the software doesn’t verify if someone who’s booking identity is real or fake." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6417478) CM Corey M. Owner > "The biggest advantage is having a centralized system that professionalizes my private rental operations." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7097446) KC Katelyn C. Owner Operator > "I’m still in the beginning stages of my business launch and still learning all the ins and outs and I definitely don’t..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6821996) CC Camilo C. work meedwerker > "The support team will always be on top of our requirements, and the support tickets will always be replied to on time" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7041160) SB Shenee B. NA > "The cost is high and not flexible." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7035451) CL CINDY L. DIRECTOR > "What I like most about HQ Rental Software is how easy it is to manage our entire rental operation in one place." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065) PT Peng T. Manager > "The UI design for the system is a little bit complicate." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6429618) KR Ken R. Operations Manager > "Very comprehensive as well as intuitive, with multiple ways to record, review and report bookings. " [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526) AS Afgan S. Owner > "In my experience with the HQ Rental Software, I encountered some challenges with the user interface." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6495740) MP Manuel P. Owner > "In less than one week, we were able to learn how to use it and start implementing it in our business." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7089454) QD Quinasia D. Owner > "I do not like how high the upfront and monthly fees cost." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6506656) LB Leyla B. Consultant > "We've been using HQ Rental Software to manage our car rental business, and the support has been outstanding." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476) LM Lenka M. Head of Pricing > "Since our laws are very strict and require a lot of details, the invoice module is insufficient for us and we have to work..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6164761) EV Emily V. Owner > "There are plenty of options and add ons to customize for your business needs." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7000431) Miles Anthony S. President > "Either poor training or lack of care from the support team." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6403151) CL CINDY L. DIRECTOR > "The system is reliable, secure, and continuously improving with new updates." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065) CP Claudio P. Manager > "The sales team failed to provide a comprehensive and unambiguous explanation of what was meant by "website" and how it was..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759) LB Leyla B. Consultant > "From onboarding to day-to-day operations, their team has been responsive, knowledgeable, and proactive in helping us make..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476) RH Richard H. Owner > "Can’t manage settings from the app or make adjustments to reservations" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6135574) SH Stewart H. CEO > "sensitive content hidden\] is a person that guided me through all the Software, he solved all my questions and thanks to..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6326109) PI Presley I. CEO > "The least liked part was the process of linking the payment page to my website" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6091106) AL Anelya L. Manager > "Its intuitive interface simplifies the booking process for customers, while the backend management tools make it easy for..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6200595) RQ Rebecca Q. Owner > "Out of all the softwares I have set up, this has probably taken me the longest to learn and remember where all the..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4985297) CM Corey M. Owner > "has been excellent, and I feel confident continuing to expand my operations using this software." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7097446) CP Claudio P. Manager > "At the outset, I encountered unexpected startup expenses that were not clearly communicated during the sales process." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759) JC Jonnathan C. ceo > "it is a very complete software, module fleet excellent can take picture pick and return car." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6253480) DM David M. CMO > "Uploading photos for individual cars is very confusing." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643) KR Ken R. Operations Manager > "Implementation and training was good for preparing and switching over from our old program. " [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526) HF Horris F. Owner > "I have not had an issue or concern that he didn't have a solution for." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6419528) KR Ken R. Operations Manager > "HQ helps keep our enterprise organized and trouble free." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526) CP Claudio P. Manager > "This caught me off guard and required additional financial planning to accommodate the unexpected costs." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759) ES Ethan S. Financial and Technical Officer > "Support staff was amazing, \[sensitive content hidden\] did an amazing job walking me through the software and would not..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6862182) CP Claudio P. Manager > "Another source of confusion arose when discussing the software's features and whether or not it included a website." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759) JC James C. Owner > "They have been a really patient with me help me through all the process until I get my website warning for the client to..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6482971) DM David M. CMO > "I also don’t like how the sales reps try to force you into deals. But I got to give it to them they have hustle." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643) RQ Rebecca Q. Owner > "Between the price (half of what I was paying before) and the functionality of the system, my work load has gone down and..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4985297) RR Rodrigo R. Owner > "Which makes navigating through the system a bit difficult and understand how it works." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4987982) CR Cynthia R. Social media and administrative > "From the moment Renato explained the functions of the system to me, I fell in love with the system, it covers all the..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6324620) TA Turgut A. Manager > "I used to use Rentcentric before , it has really good maintenance dashboard to use for repairs , but HQ software does not..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3526036) AW Alexander W. CEO > "I like having a platform that utilizes easy online payments and website integration" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6260333) MM Maurice M. CEO > "Stripe take too long to send payments to my account." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4744586) LL LOU L. Owner > "He made the entire onboarding process smooth and stress-free, ensuring I had everything I needed to get started..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6721698) FM Fay M. Manager > "Invoice configurations are wack." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6174923) LB Leyla B. Consultant > "Whenever we had questions or needed adjustments, they were quick to assist and genuinely invested in our success." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476) SG Stephanie G. Manager > "I didn't like that there wasn't a way for us to categorize the vehicles by the car itself and not by vehicle class." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3897806) Dariusz J. CEO > "Once set up, it runs smoothly and does exactly what it promises." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112) AL Anelya L. Manager > "The least that I liked is that the company did not offer a discount." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6200595) AS Afgan S. Owner > "Additionally, the customer support team is highly responsive and helpful in addressing any issues or queries." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6495740) JO Jerry O. Member > "Myself, I'm bad at setup and I struggle with the initial set up." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4922260) CL CINDY L. DIRECTOR > "Their customer support is excellent, fast, and always willing to help." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065) HG Henry G. Executive Memeber > "The integration was difficult." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4798956) MV Martin V. Software Engineer > "really good, all the team help me out really quick and every single question they have an answer." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6762300) JA Jonathan A. OWNER > "THE SOFTWARE IS EXTREMELY COMPLICATED AND NOT USER FRIENDLY." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6052305) SB Shelby B. Rental Manager > "Customers are loving the online option to reserve vehicle. " [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6339851) FM Fay M. Manager > "Every time I call support I usually get \[sensitive content hidden\]!" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6174923) GO Giuseppe O. manager > "Easy to navigate, very quick and knowledgeable Customer service, it does the job needed very well." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7113480) RG Robert G. CEO > "The deposits and toll charges and returns are a little confusing. " [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4607748) MV Martin V. Software Engineer > "The integrations with the websites are perfect, really easy to use." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6762300) MN Marc N. Owner > "The software is hard to navigate through—too much jumping around and redundant action." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4539400) KC Katelyn C. Owner Operator > "It’s affordable and I’m really excited for the self service element." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6821996) NY Nadia Y. manager > "I think they don't need to improve anything." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4910062) DH Daniel H. Owner > "Good customer service and communication" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7059460) DM David M. CMO > "I don’t like how expensive it is." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643) Demetrious T. Owner > "Everything is easy to navigate and very intuitive, it's like they thought of everything." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7060350) RP Ruben P. owner > "we should have the option to choose the function to organize the categories on the calendar to group the items we want..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3437567) BJ Bianca J. Reservations & Logistics > "We love all the features offered and are sure this will make our booking, vehicle handover and collection, payment etc...." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___5085210) GE George E. Manager > "Implementation was excellent but support afterwards can sometimes be slow and the inability to speak with someone makes..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___2997551) EH Elijah H. Owner-operator > "as well as the support team were always responsive, especially when it was urgent." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7015368) KB Karl B. President / Founder > "Just not a streamlined usability." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4340517) AY Alan Y. Founding Engineer > "Lots of documentation online to learn about basic flows and different settings\* Easy integrations with Word Press and..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___5059400) MP Mike P. Manager > "Users have been stopping at a particular step and it was partially due to some confusion on the Reservation form that had..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3440103) NS Nikki S. Office Manager > "The software is easy to use and keeps everything organized." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6803522) HH Harvey H. Owner > "I imagine they could be intimidating for some users." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3122243) [View Reviews](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) JH Jason H. Owner > "Powerful Features: Users value the robust, all-in-one system that includes advanced invoicing, recurring billing, and..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7031409) RJ Rhonda J. Office Manger > "I do not like that it does not have a option to print a receipt or that you can't email receipt unless you pay extra..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102397) AG Alex G. Owner > "Money is directly deposited to my account with no problem usually within 1-2 days and the service provided and fees are..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133) JK Jennifer K. Office Manager > "I'm old fashioned and prefer calling in a customer issure rather than texting but I also did not take the time to look..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7086646) AG Alex G. Owner > "The machine is user friendly, and it automatically prints reports at the end of day for your production numbers." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133) AK Adam K. COO > "It all starts out well. But, it's very far from transparent and extremely shady with the fees and the pricing. If..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804) RG Ron G. Owner > "They do offer unparalleled options for card processing with transparent billing and information. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885853) EW Emma W. Practice Administrator > "We were also told batches would automatically close out at the end of each day, also not true." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061545) BR Brittney R. Director of Revenue Cycle > "Love that we have access to see all payments that are processed in a user-friendly portal. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102444) LH Lauren H. CNP > "I don't love that the cc processor cant be used unplugged but it is no biggie!" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061605) BC Bijoy C. Owner > "Their platform feels more transparent, more merchant-friendly, and far better suited for real businesses—not just..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539) JS Juan S. CEO > "Without a native sync, we’re stuck doing duplicate data entry and manual reconciliations." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) SC Sarah C. Owner > "It's important for our small business to save on business costs, Stax makes this possible" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7033596) GC George C. President > "Integrating with shopify is difficult for business owners." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7036244) BB Brittney B. Practice Manager > "The ability to invoice clients and email them directly is so convenient." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028165) RS Robert S. Provider > "I don't like that Stax is not able to integrate into our EHR system and we will now have to do more steps to take..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7008980) TF Tyler F. CEO > "Shop around, they are a little cheaper and really not much cheaper than Square their biggest competitor and Square at..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) EA EMILY A. Executive Administrative Asst > "Even after providing the requested information, I was told that it could take 48-72 business hours for information to be..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885843) KP Kim P. Owner > "I always get a follow-email to see if there is anything else I need from her which is great because I usually forget to..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7057226) JS Juan S. CEO > "The one major drawback is the lack of a QuickBooks connection—adds unnecessary bookkeeping work." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) DN David N. Director of Software Development > "Particular praise for \[sensitive content hidden\], who not only got us to the point of operating with successful..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014432) RB Rebecca B. Administrative Assistant > "Occasionally the lowest tier support can be less than stellar." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7103313) SK Syeda K. Owner > "It also has simple billing and reasonable fees compared to other terminals" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7104601) TF Tyler F. CEO > "Their payments took 3-5 days to clear, customer service is not that good, and they always found every way they could to..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) EB Edgar B. Controller > "We have no issue in regard to deposits, all transactions are accounted for." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102560) AG Alex G. Owner > "I get many calls to switch to competitors but have no reason to at this time." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133) KH Kaylani H. Personal Trainer > "I appreciate the automated payment method for clients that want to use it." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7049752) IP Irene P. Office Manager > "It took 1.5 months to get our accounts switched. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028258) BS Barbara S. Business Manager > "There is virtually no learning curve and the performance and speed of the program is phenomenal." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7039196) EW Emma W. Practice Administrator > "Terrible process with poorly trained sales reps and customer service agents. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061545) ML Meadow L. Finance and Accounting Specialist > "Caleb did a great with assisting me today and was very friendly which made it a good experience and makes me feel..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7027248) RJ Rhonda J. Office Manger > "System is to old to hook up the our advanced wifi." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102397) KP Kim P. Owner > "I'm busy so when I find a service I can trust and not question their practices, I stick with them. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7057226) CC Crystal C. General Manager > "Processing can be slow, deposits up to 5 days til deposit clears from payments." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6659210) DN David N. Director of Software Development > "It has been a long and convoluted process to resolve all of our issues, but Stax Support has stuck with me, and resolved..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014432) TG Tom G. Owner > "I’m frustrated that deposits are not always next business day." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102409) BC Bijoy C. Owner > "Highly recommended for anyone looking for a reliable, efficient, and well-supported payment solution." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539) AK Adam K. COO > "We've never used Performance Analytics, we've never asked for it, and we've already gone through this once nad have..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804) ES Elisa S. Administrative Assistant > "I really appreciated how thorough \[sensitive content hidden\] (my Customer Support Specialist) was on our support call ." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7068388) ME Marianne E. Accountant > "We have had some unique problems that although we are told how to fix it, we get push back from the next person who..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7005193) JE JOSEPH E. CFO > "Simplicity, issues are rare, price seemed reasonable at first but moved from an untouchable rate to merely competitive..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014371) ES Eric S. Owner > "Never could get a direct phone number to speak with someone through this whole incident, email only." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388) GC George C. President > "helped me find a solution and got me going in the right direction." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7036244) JE JOSEPH E. CFO > "Customer service is rarely necessary, but the few times we have needed assistance the results have been slow and..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014371) DK Denise K. Bookkeeper > "We have had excellent sales reps and also you have an amazing support team that responds to our phone calls immediately" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885871) DC Donnette C. Finance Director > "I called the number on a previous statement but that was not the number for customer service." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7002494) TB Twila B. Office Manager > "I like the fact that there is just one set monthly fee." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7118732) KW Kim W. Owner > "Very difficult changing bank accouts" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102464) MM Maisa M. CFO > "Very easy to utilize and you can schedule payments which is really cool." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061527) JS Jaspreet S. President > "Support and leadership both have been disappointing ao far." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061579) JK Jennifer K. Office Manager > "He called me back very quickly and solved our problem all before we took our first payment!" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7086646) VR Verified Reviewer Chief Operating Officer > "This has caused us to scramble to set up another payment processing system. If we were not in a position to have some..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064) ML Meadow L. Finance and Accounting Specialist > "The convivence of reaching customer service is great." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7027248) ES Eric S. Owner > "The savings pale in comparison to the pain and heartache of dealing with them." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388) KW Kim W. Owner > "Love the cost associated with monthly use." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102464) JS Juan S. CEO > "Big drawback: it doesn’t connect to QuickBooks." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) JB Jason B. Owner > "I am enjoying the simplicity of cost structure. And the information available to me inside the software." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014411) AB Adrienne B. Office Manager > "Sometimes these fees just show up out of nowhere." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885897) JY Jody Y. Bookkeeper > "The rate is way better than what we were paying before." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061535) EM Eric M. Engineer > "The application was pretty intensive, but I understnd why it is like that." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885985) BB Brittney B. Practice Manager > "I get quick solutions and support and the techs are always friendly and knowledgeable." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028165) AK Adam K. COO > "They add these fees with little or no notice and wait for you to dispute them. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804) BC Bijoy C. Owner > "The approval process with Stax was incredibly smooth and refreshingly straightforward." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539) TF Tyler F. CEO > "I never initially signed up for Stax Payments as they bought out the company I initally signed up with." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) JS Juan S. CEO > "The dashboard is intuitive, support is responsive, and fees are clear." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) VR Verified Reviewer Chief Operating Officer > "This froze the majority of our collected funds, causing significant cash flow issues for our small business." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064) JS Juan S. CEO > "After trying other processors, this one has been smoother and faster for daily operations." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) JC Jose C. Owner > "Unfortunately it seems like most card processing companies play by the same rules." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6677635) BP Bhargi P. Accountant > "Overall, my experience improved significantly once I was able to get assistance." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102969) TF Tyler F. CEO > "They nickel and dime and don't go to bat for you." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) CS Chelcie S. Vice President Treasurer Owner > "I can literally just wait a few minutes and know that someone will email me back pretty quick with an answer to my..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7006914) KO Kevon O. Admin > "Customer support when you reach them is OK PCI‘s terrible." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6264028) MC Maria C. Office Manager > "My request was solved almost immediately." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7066683) ES Eric S. Owner > "Horrible customer service." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388) VR Verified Reviewer Chief Operating Officer > "We switched to Stax Payment in sometime in the Spring, attracted by their competitive rates and promising software. But..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064) TF Tyler F. CEO > "You are cattle as a customer here. Why join them?" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) KH Kaylani H. Personal Trainer > "It was easy to sign up with and any issues I have called for they have been very responsive and friendly." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7049752) AY Allen Y. CFO > "Stay away from this unethical business. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6340336) EB Evin B. Manager > "Stax has made it easy to process payments and keep fees reasonable." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7002776) JW James W. Manager > "Their customer service sucks!" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6677590) [View Reviews](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) ## User interface 4.85 (336) 4.04 (117) ### Features HQ Rental Software Top features 41/44 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Check-in/Check-out - Commenting/Notes - Contract/License Management - Corporate Accounts - Credit Card Processing - Customer Database - Customizable Forms - Customizable Reports - Digital Signature - Document Management - Email Marketing - Fines Management - Fleet Management - Generative AI - ID Scanning - Maintenance Scheduling - Mobile App - Multi-Language - Online Booking - Online Payments - Payment Processing - Performance Metrics - Promotions Management - Quotes/Estimates - Rate Tables - Real-Time Data - Reporting & Statistics - Reservations Management - Self Service Portal - Split Billing - Task Management - Vehicle Damage Tracking - Vehicle Tracking - Website Management [See all features](https://www.capterra.com/p/156984/HQ-Rental-Software/#features) Stax 10/44 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Check-in/Check-out - Commenting/Notes - Contract/License Management - Corporate Accounts - Credit Card Processing - Customer Database - Customizable Forms - Customizable Reports - Digital Signature - Document Management - Email Marketing - Fines Management - Fleet Management - Generative AI - ID Scanning - Maintenance Scheduling - Mobile App - Multi-Language - Online Booking - Online Payments - Payment Processing - Performance Metrics - Promotions Management - Quotes/Estimates - Rate Tables - Real-Time Data - Reporting & Statistics - Reservations Management - Self Service Portal - Split Billing - Task Management - Vehicle Damage Tracking - Vehicle Tracking - Website Management [See all features](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#features) ### Recognition No recognitions have been awarded to HQ Rental Software No recognitions have been awarded to Stax ### Deployment & support HQ Rental Software Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Stax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details HQ Rental Software - By HQ Rental Software - Located in Netherlands - Founded in 2012 Stax - By Fattmerchant - Located in United States - Founded in 2014 ## Popular Comparisons [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.85 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [RentSyst](https://www.capterra.com/p/192757/RentSyst/)[4.83 (65)](https://www.capterra.com/p/192757/RentSyst/reviews/) $120/month Price €3/month 4.8 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156984-192757/HQ-Rental-Software-vs-RentSyst) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) $99/month Price $0.29 4.1 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.85 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [ATOM](https://www.capterra.com/p/200001/ATOM/)[4.75 (40)](https://www.capterra.com/p/200001/ATOM/reviews/) $120/month Price €390/month 4.8 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156984-200001/HQ-Rental-Software-vs-ATOM) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/) $99/month Price Contact vendor for pricing 4.1 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157492-222572/Fattmerchant-Payments-Online-vs-Venmo-) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.85 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [Rent Centric](https://www.capterra.com/p/92382/Rent-Centric/)[4.52 (46)](https://www.capterra.com/p/92382/Rent-Centric/reviews/) $120/month Price $995one time 4.8 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92382-156984/Rent-Centric-vs-HQ-Rental-Software) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/) $99/month Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-157492/Stripe-vs-Fattmerchant-Payments-Online) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.85 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [RENTALL](https://www.capterra.com/p/119277/RENTALL/)[4.38 (159)](https://www.capterra.com/p/119277/RENTALL/reviews/) $120/month Price Contact vendor for pricing 4.8 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/119277-156984/RENTALL-vs-HQ-Rental-Software) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,670)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) $99/month Price Contact vendor for pricing 4.1 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157492-170278/Fattmerchant-Payments-Online-vs-Square-Payments-Processing) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.85 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $120/month Price $349one time 4.8 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-156984/Epos-Now-vs-HQ-Rental-Software) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $99/month Price $0/month 4.1 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157492-275802/Fattmerchant-Payments-Online-vs-Square-Point-of-Sale) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.85 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) $120/month Price $160/month 4.8 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-156984/AestheticsPro-vs-HQ-Rental-Software) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) $99/month Price Contact vendor for pricing 4.1 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-157492/NetSuite-vs-Fattmerchant-Payments-Online)