# Compare HQ Rental Software vs SpotOn 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HQ Rental Software and SpotOn based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/156984-197473/HQ-Rental-Software-vs-SpotOn-Restaurant

---

# HQ Rental Software vs SpotOn Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HQ Rental SoftwareSpotOn2/4 selected

[HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.9 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[## HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.9 (336)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/)

Starting Price

$120.00/month

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [336 reviews](#user-reviews)

Positive

329

Neutral

4

Negative

3

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

JD

Based on [367 reviews](#user-reviews)

Positive

302

Neutral

16

Negative

49

## Summary

* * *

Features in Car Rental Software

Best performer

41 / 44

Only HQ Rental Software

-   Accounting
-   Billing Rate Management
-   Check-in/Check-out

22 / 44

Only SpotOn

-   Promotions Management

User satisfaction

User satisfaction

4.9

User reviews[336](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/)

Ease of use

4.6

Functionality

4.8

Value for money

4.8

Customer support

4.9

User satisfaction

4.2

User reviews[367](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$120Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

HQ Rental Software is ideal for any type of vehicle rental.

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

## User reviews

Pros & cons

Dariusz J.

CEO

> "It offers great functionality,reservations, contracts, fleet management, customer data, and automation all work seamlessly..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112)

MP

Marlena P.

rental agent

> "Due to the large number of features, the system can be difficult to configure and use at the beginning."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7026724)

RD

Rokas D.

Owner

> "Simple system, fast solutions and responses from the staff, whole system is worth the amount you are paying, peoples..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7086597)

JF

Jabari F.

Owner

> "There isn’t a lot that I can say I didn’t like. But I wish I was able to integrate this software with other 3rd party..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7023086)

Dariusz J.

CEO

> "My experience would have been much better if the integration had been coordinated from the beginning by someone like..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112)

HF

Horris F.

Owner

> "The softeware lack of functionality in regards to some sections of the rental agreement and portions of Quickbooks."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6419528)

JB

Justin B.

Owner

> "The product allows me to manage my fleet effectively and it integrates nicely into my website."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6811442)

DG

Daqwon G.

Car rentals

> "Also I don’t like that the software doesn’t verify if someone who’s booking identity is real or fake."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6417478)

CM

Corey M.

Owner

> "The biggest advantage is having a centralized system that professionalizes my private rental operations."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7097446)

KC

Katelyn C.

Owner Operator

> "I’m still in the beginning stages of my business launch and still learning all the ins and outs and I definitely don’t..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6821996)

CC

Camilo C.

work meedwerker

> "The support team will always be on top of our requirements, and the support tickets will always be replied to on time"

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7041160)

SB

Shenee B.

NA

> "The cost is high and not flexible."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7035451)

CL

CINDY L.

DIRECTOR

> "What I like most about HQ Rental Software is how easy it is to manage our entire rental operation in one place."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065)

PT

Peng T.

Manager

> "The UI design for the system is a little bit complicate."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6429618)

KR

Ken R.

Operations Manager

> "Very comprehensive as well as intuitive, with multiple ways to record, review and report bookings. "

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526)

AS

Afgan S.

Owner

> "In my experience with the HQ Rental Software, I encountered some challenges with the user interface."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6495740)

MP

Manuel P.

Owner

> "In less than one week, we were able to learn how to use it and start implementing it in our business."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7089454)

QD

Quinasia D.

Owner

> "I do not like how high the upfront and monthly fees cost."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6506656)

LB

Leyla B.

Consultant

> "We've been using HQ Rental Software to manage our car rental business, and the support has been outstanding."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476)

LM

Lenka M.

Head of Pricing

> "Since our laws are very strict and require a lot of details, the invoice module is insufficient for us and we have to work..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6164761)

EV

Emily V.

Owner

> "There are plenty of options and add ons to customize for your business needs."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7000431)

Miles Anthony S.

President

> "Either poor training or lack of care from the support team."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6403151)

CL

CINDY L.

DIRECTOR

> "The system is reliable, secure, and continuously improving with new updates."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065)

CP

Claudio P.

Manager

> "The sales team failed to provide a comprehensive and unambiguous explanation of what was meant by "website" and how it was..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759)

LB

Leyla B.

Consultant

> "From onboarding to day-to-day operations, their team has been responsive, knowledgeable, and proactive in helping us make..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476)

RH

Richard H.

Owner

> "Can’t manage settings from the app or make adjustments to reservations"

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6135574)

SH

Stewart H.

CEO

> "sensitive content hidden\] is a person that guided me through all the Software, he solved all my questions and thanks to..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6326109)

PI

Presley I.

CEO

> "The least liked part was the process of linking the payment page to my website"

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6091106)

AL

Anelya L.

Manager

> "Its intuitive interface simplifies the booking process for customers, while the backend management tools make it easy for..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6200595)

RQ

Rebecca Q.

Owner

> "Out of all the softwares I have set up, this has probably taken me the longest to learn and remember where all the..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4985297)

CM

Corey M.

Owner

> "has been excellent, and I feel confident continuing to expand my operations using this software."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7097446)

CP

Claudio P.

Manager

> "At the outset, I encountered unexpected startup expenses that were not clearly communicated during the sales process."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759)

JC

Jonnathan C.

ceo

> "it is a very complete software, module fleet excellent can take picture pick and return car."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6253480)

DM

David M.

CMO

> "Uploading photos for individual cars is very confusing."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643)

KR

Ken R.

Operations Manager

> "Implementation and training was good for preparing and switching over from our old program. "

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526)

HF

Horris F.

Owner

> "I have not had an issue or concern that he didn't have a solution for."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6419528)

KR

Ken R.

Operations Manager

> "HQ helps keep our enterprise organized and trouble free."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526)

CP

Claudio P.

Manager

> "This caught me off guard and required additional financial planning to accommodate the unexpected costs."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759)

ES

Ethan S.

Financial and Technical Officer

> "Support staff was amazing, \[sensitive content hidden\] did an amazing job walking me through the software and would not..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6862182)

CP

Claudio P.

Manager

> "Another source of confusion arose when discussing the software's features and whether or not it included a website."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759)

JC

James C.

Owner

> "They have been a really patient with me help me through all the process until I get my website warning for the client to..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6482971)

DM

David M.

CMO

> "I also don’t like how the sales reps try to force you into deals. But I got to give it to them they have hustle."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643)

RQ

Rebecca Q.

Owner

> "Between the price (half of what I was paying before) and the functionality of the system, my work load has gone down and..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4985297)

RR

Rodrigo R.

Owner

> "Which makes navigating through the system a bit difficult and understand how it works."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4987982)

CR

Cynthia R.

Social media and administrative

> "From the moment Renato explained the functions of the system to me, I fell in love with the system, it covers all the..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6324620)

TA

Turgut A.

Manager

> "I used to use Rentcentric before , it has really good maintenance dashboard to use for repairs , but HQ software does not..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3526036)

AW

Alexander W.

CEO

> "I like having a platform that utilizes easy online payments and website integration"

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6260333)

MM

Maurice M.

CEO

> "Stripe take too long to send payments to my account."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4744586)

LL

LOU L.

Owner

> "He made the entire onboarding process smooth and stress-free, ensuring I had everything I needed to get started..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6721698)

FM

Fay M.

Manager

> "Invoice configurations are wack."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6174923)

LB

Leyla B.

Consultant

> "Whenever we had questions or needed adjustments, they were quick to assist and genuinely invested in our success."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476)

SG

Stephanie G.

Manager

> "I didn't like that there wasn't a way for us to categorize the vehicles by the car itself and not by vehicle class."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3897806)

Dariusz J.

CEO

> "Once set up, it runs smoothly and does exactly what it promises."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112)

AL

Anelya L.

Manager

> "The least that I liked is that the company did not offer a discount."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6200595)

AS

Afgan S.

Owner

> "Additionally, the customer support team is highly responsive and helpful in addressing any issues or queries."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6495740)

JO

Jerry O.

Member

> "Myself, I'm bad at setup and I struggle with the initial set up."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4922260)

CL

CINDY L.

DIRECTOR

> "Their customer support is excellent, fast, and always willing to help."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065)

HG

Henry G.

Executive Memeber

> "The integration was difficult."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4798956)

MV

Martin V.

Software Engineer

> "really good, all the team help me out really quick and every single question they have an answer."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6762300)

JA

Jonathan A.

OWNER

> "THE SOFTWARE IS EXTREMELY COMPLICATED AND NOT USER FRIENDLY."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6052305)

SB

Shelby B.

Rental Manager

> "Customers are loving the online option to reserve vehicle. "

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6339851)

FM

Fay M.

Manager

> "Every time I call support I usually get \[sensitive content hidden\]!"

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6174923)

GO

Giuseppe O.

manager

> "Easy to navigate, very quick and knowledgeable Customer service, it does the job needed very well."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7113480)

RG

Robert G.

CEO

> "The deposits and toll charges and returns are a little confusing. "

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4607748)

MV

Martin V.

Software Engineer

> "The integrations with the websites are perfect, really easy to use."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6762300)

MN

Marc N.

Owner

> "The software is hard to navigate through—too much jumping around and redundant action."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4539400)

KC

Katelyn C.

Owner Operator

> "It’s affordable and I’m really excited for the self service element."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6821996)

NY

Nadia Y.

manager

> "I think they don't need to improve anything."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4910062)

DH

Daniel H.

Owner

> "Good customer service and communication"

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7059460)

DM

David M.

CMO

> "I don’t like how expensive it is."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643)

Demetrious T.

Owner

> "Everything is easy to navigate and very intuitive, it's like they thought of everything."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7060350)

RP

Ruben P.

owner

> "we should have the option to choose the function to organize the categories on the calendar to group the items we want..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3437567)

BJ

Bianca J.

Reservations & Logistics

> "We love all the features offered and are sure this will make our booking, vehicle handover and collection, payment etc...."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___5085210)

GE

George E.

Manager

> "Implementation was excellent but support afterwards can sometimes be slow and the inability to speak with someone makes..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___2997551)

EH

Elijah H.

Owner-operator

> "as well as the support team were always responsive, especially when it was urgent."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7015368)

KB

Karl B.

President / Founder

> "Just not a streamlined usability."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4340517)

AY

Alan Y.

Founding Engineer

> "Lots of documentation online to learn about basic flows and different settings\* Easy integrations with Word Press and..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___5059400)

MP

Mike P.

Manager

> "Users have been stopping at a particular step and it was partially due to some confusion on the Reservation form that had..."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3440103)

NS

Nikki S.

Office Manager

> "The software is easy to use and keeps everything organized."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6803522)

HH

Harvey H.

Owner

> "I imagine they could be intimidating for some users."

[See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3122243)

[View Reviews](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/)

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JO

Jackie O.

owner

> "I look forward to being able to tap into more features as we grow. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6273103)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Awesome sales person Mr."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

PR

Pamela R.

Special Events Bar Manager

> "I was really excited to get information about SpotOn, especially since I knew the sales rep personally."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6321388)

DJ

DAKIN J.

OWNER

> "ALL MY FUNDS FROM GOING THROUGH AND DIDNT ALLOW MY TRANSACTIONS TO GO THROUGH."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6295609)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

SA

Shane A.

ceo

> "Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4734784)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

CW

Cristian W.

finance manager

> "easy to combine with our other products"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6243111)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

LJ

Lyndsey J.

Owner

> "The reports that are available will help us with food costs and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4768603)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

CH

Cale H.

Owner/operator

> "Customer service/back-end, point of sale, scheduling, proposals (or lack there of), credit card machine, basically everything."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4805189)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TD

Tammy D.

Manager

> "sensitive content hidden\] stayed with us during our busiest times and help troubleshoot and solve any glitches that came up."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4815434)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

ST

Sheila T.

Owner

> "I like the ability to provide a discount for cash sales. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

Bill C.

Owner

> "I recently had an issue that Client Success Partner"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6812030)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

ST

Sheila T.

Owner

> "Virtual Terminal is not great for sending invoices and does not sync with inventory. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

## User interface

4.85 (336)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (367)

### Features

HQ Rental Software

Top features

41/44

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Check-in/Check-out
-   Commenting/Notes
-   Contract/License Management
-   Corporate Accounts
-   Credit Card Processing
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Digital Signature
-   Document Management
-   Email Marketing
-   Fines Management
-   Fleet Management
-   Generative AI
-   ID Scanning
-   Maintenance Scheduling
-   Mobile App
-   Multi-Language
-   Online Booking
-   Online Payments
-   Payment Processing
-   Performance Metrics
-   Promotions Management
-   Quotes/Estimates
-   Rate Tables
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Self Service Portal
-   Split Billing
-   Task Management
-   Vehicle Damage Tracking
-   Vehicle Tracking
-   Website Management

[See all features](https://www.capterra.com/p/156984/HQ-Rental-Software/#features)

SpotOn

22/44

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Check-in/Check-out
-   Commenting/Notes
-   Contract/License Management
-   Corporate Accounts
-   Credit Card Processing
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Digital Signature
-   Document Management
-   Email Marketing
-   Fines Management
-   Fleet Management
-   Generative AI
-   ID Scanning
-   Maintenance Scheduling
-   Mobile App
-   Multi-Language
-   Online Booking
-   Online Payments
-   Payment Processing
-   Performance Metrics
-   Promotions Management
-   Quotes/Estimates
-   Rate Tables
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Self Service Portal
-   Split Billing
-   Task Management
-   Vehicle Damage Tracking
-   Vehicle Tracking
-   Website Management

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

### Recognition

No recognitions have been awarded to HQ Rental Software

No recognitions have been awarded to SpotOn

### Deployment & support

HQ Rental Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HQ Rental Software

-   By HQ Rental Software
-   Located in Netherlands
-   Founded in 2012

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

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vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$99/month

Price

$69/month

4.2

Features

3.7

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)