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Construction, manufacturing, retail, healthcare, F&B, education, startups, agencies, and companies with field employees, as well as office-based and remote companies.
Small to medium size businesses
Great easy to use software that you can amend to suit your business. The Facial recognition is really good and very easy.
We were disappointed that when we opted to upgrade, we were unable to do so immediately. Perhaps there are certain processes that we are unaware of.
The ease of entering time entries is phenominal and what impressed me the most were the tracked time report feature, there are so many different filters and they are all so useful.
I don’t like having to add an explanation for altering a time change as usually it’s just a mistake and you have to type an explanation in order to change it , which Is tiresome if you’re in a hurry.
I love the ease of the program. It's so nice being able to keep better track of when my employees come in.
The least liked about Jibble was the number of times that the software would crash and employees were unable to clock in or out and then an admin would have to go back and fix their times.
One of the great functions is reporting system that allows you to customize your reports for both internal, and external use. All in all great app, simple, safe and easy to use.
The flexibility of the software is limited in addressing some of our specific needs however there is no other software we can compare it to. The limitation of customizability has been our main issue.
Above average support and feature rich backend is great, and the price is extremely competitive. After a couple of years we opted to spend more and get a system with better user interface.
I do not like that we have to pay for extra service hours and we can't call in whenever we want without worrying about being on the clock for it or service problems.
The documentation for TimeIPS is extremely good. They have help (that can be hidden after you learn the system) right on each page explaining what it is doing and giving helpful hints.
It's confusing to be able to view features that the employees will not use, such as reporting.
You can purchase a support agreement each year, if desired, and that is reasonably priced. Overall, this product represents great value.
The only other minor problem is that "time snaps," as they call them, are not configurable per shift or schedule, but only by payroll group.
The exporting functions are very easy to use and nice. Make sure you understand the support aspect after purchase and get your money's worth the first few months you are able to.
One drawback is the department transfer feature is rather weak.
Ankur: Hi, my name is Ankur. I'm a enterprise architect for a product SaaS company with a thousand people, and we have been using Jibble for a while. I would rate it five out of five. Prior to Jibble, we were trying to do this a couple different ways. We tried Excel sheets, we tried some email-based mechanisms as well as something, a different vendor with similar functionality, but we always were having to do either manual work in order to reconcile stuff, or it was a cost-ineffective way with some of the other vendors that we tried. I think Jibble is more than just pure playtime tracking. Not only does it have a very easy-to-use interface, but also, some of the employee productivity analysis or some of the billing features or the streamlined payroll-centralized features that it has, it really helps to have processes in and around the time tracking, and that complete package was very appealing for us. Jibble really makes it very, very easy to start. It's like point-and-click, very, very easy. Anybody in this day and age who can use smartphone can get started with Jibble. It has multiple interfaces for web or for phone. They really also come out and provide the initial help. You can reach them through chat or you can reply back to their initial email. It was very, very easy to start and get it set up. I think, in terms of advice, I think Jibble is a no-brainer if you are looking to do the time tracking, but also supplement the time tracking with some of the other features around, say, billing, invoicing, or payroll or anything like that. It's just Jibble makes it all very, very easy.
Prioritize real-user-identified key features according to your needs to find your best fit.
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