---
title: "Compare Eleo vs Blackbaud Raiser's Edge NXT 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Eleo and Blackbaud Raiser's Edge NXT based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/157005-247647/Eleo-vs-Blackbaud-Raiser-s-Edge-NXT"
page_type: "comparison"
language: "en"
---

# Eleo vs Blackbaud Raiser's Edge NXT Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EleoBlackbaud Raiser's Edge NXT2/4 selected

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.9 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

[## Eleo](https://www.capterra.com/p/157005/Eleo/)[4.9 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

ML

Based on [172 reviews](#user-reviews)

Positive

170

Neutral

2

Negative

0

[## Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.9

Customer Service

4.1

Reviews Sentiment

Based on [418 reviews](#user-reviews)

Positive

359

Neutral

40

Negative

19

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,584 reviews from nonprofit crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Donation Tracking

5.0

Donor Management

4.8

Contact Management

4.9

For Nonprofits

4.8

Fundraising Management

4.9

75%Fit

Feature ratings

Donation Tracking

4.2

Donor Management

4.1

Contact Management

3.9

For Nonprofits

4.0

Fundraising Management

3.7

User satisfaction

User satisfaction

4.9

User reviews[172](https://www.capterra.com/p/157005/Eleo/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

4.2

User reviews[418](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Ease of use

3.9

Functionality

4.1

Value for money

3.7

Customer support

4.1

Price starts from

Price starts from

$39Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Award-winning live support and data migration included. Starts at $39 a month.

Best for

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

## User reviews

Pros & cons

ML

Melissa L.

Membership and Outreach Coordinator

> "I use other tools in conjunction like excel, and InDesign which is really easy to do by downloading csv's from Eleo."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

ML

Melissa L.

Membership and Outreach Coordinator

> "In the past I have had issues with forms not functioning during high traffic times like of #GivingTuesday and have chosen to..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

ML

Melissa L.

Membership and Outreach Coordinator

> "Eleo is hands down the best priced CRM and offers most of what the other CRMs offer at a quarter of the price."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

WS

Wayne S.

Foundation Development Leader

> "The system doesn't support our letterhead template. While I can write the letter, I need to adjust my process to create the..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6769919)

JH

June H.

Development and Grants Manager

> "Customer Service, Value for Money, Reporting, Easy of Use, Safe and Secure, and Organizes all Donor Information"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020960)

CT

Christine T.

Volunteer role as Board President

> "The largest issue is that it is severely slow - like dial up in 1999 processing speed."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6492087)

Dr. Margaret Q.

Founder

> "Customer service is great, and live individuals answer the phone right away and resolve your issues."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7021814)

CT

Christine T.

Volunteer role as Board President

> "I have tried it on different computers and my phone and it is extremely slow on all three."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6492087)

LH

Libby H.

Board member and volunteer

> "Really helped our small non-profit “step up” from excel reports to a database environment."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6569757)

SP

Suzanne P.

Business Manager

> "When manually entering new donations, it's a little cumbersome to have to search for the donor, open the donor record, then..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4950893)

GS

Georgia S.

Office Administrator

> "The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6608358)

JW

Joan W.

Executive Director

> "Web forms do not allow embedded company logo or signature, these must be added with each thank you letter. "

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5008496)

RS

Rifka S.

Office Manager

> "The customer support has been fantastic."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7125745)

JW

Jason W.

Program Director

> "I have yet to encounter an issue I would label as a "con.""

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6285390)

JW

Jason W.

Program Director

> "As someone who is new to donor management software, I have relied heavily on Eleo's internal support team (and the multitude of..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6285390)

PK

Philip K.

Executive Director

> "Does not have a video feature for donor contact"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4777831)

ML

Melissa L.

Membership and Outreach Coordinator

> "I have always been very satisfied with the customer service, finding them both helpful, pleasant, and prompt."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

JW

Joan W.

Executive Director

> "The membership module has limited functionality."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5008496)

ML

Melissa L.

Membership and Outreach Coordinator

> "The above and beyond customer service is extremely helpful and prompt."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

Wayne J.

Board member

> "Sometimes an exact match search doesn’t work, so you have to do a broader search and select the correct record to update."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3165270)

KG

Kathy G.

Director of Operations

> "Customer service is amazing, the support in their online library is extensive, and ELEO does everything we need it to do at a..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6419376)

MH

Maria H.

Donor Data coordinator

> "im not able to select certain features that I really need for special reports."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3539604)

MK

Michael K.

CEO

> "Eleo has so much more to offer as we grow and expand the mission and we have only scratched the surface with over 10k donors in..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5058749)

PH

Patricia H.

VP for Operations

> "It did not work so well when I tried to print the letter out on our letterhead."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3338007)

MB

Melisa B.

Operations Manager

> "Uploading documents is a breeze, love all the breakdowns of donations through the years!"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6827593)

LJ

Lea J.

Executive Director

> "Our team has felt overwhelmed at times with all of the options that we don't understand."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3819933)

KC

Karen C.

Office Administrator

> "The webinars are very helpful."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6631600)

BH

Brooke H.

Executive Director

> "The software isn't as visually appealing as major donor management solutions and can occasionally be clunky, but nothing major."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2576978)

WS

Wayne S.

Foundation Development Leader

> "The Eleo team is always responsive and offers outstanding support whenever I need it."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6769919)

JS

Joan S.

Media specialist

> "The only problem with it is keeping up with, say, PayPal's upgrades changing menu locations."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2957532)

CR

Carla R.

Community Engagement Volunteer

> "We use Eleo's easy to create web forms for donating, contacting us, volunteer interest, and to subscribe to our newsletter. "

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4843347)

KN

Kimberly N.

Administrator

> "I wish we would have switched long ago!"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3290979)

UK

Ursula K.

President

> "Eleo Online has proven to be the perfect CRM solution for our organization."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5028826)

LJ

Lea J.

Executive Director

> "Our team has felt overwhelmed at times with all of the options that we don't understand."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3819933)

[View Reviews](https://www.capterra.com/p/157005/Eleo/reviews/)

Emily D.

Director of Philanthropy

> "The platform has helped improve gift processing, donor management, reporting visibility, and fundraiser accountability. While there..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7147166)

Amy J.

Donor Engagement Officer

> "Having to switch back to the old "Database View" for advanced tasks feels disjointed and makes the learning curve much steeper for..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7125828)

Emily D.

Director of Philanthropy

> "We’ve also been able to reduce donation transaction fees, which has added real value from a budget perspective."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7147166)

LC

Lidia C.

Development Director

> "The biggest downside of Raiser’s Edge NXT is the cost. While it offers powerful tools and robust functionality, it can be a..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

VR

Verified Reviewer

Development Coordinator

> "The web view is a nice touch for those that need to access data quickly, while the database view is nice for staff who need to dig..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

CT

Chase T.

President and CEO

> "The price for the product was very expensive so we had to switch companies as soon as our contract ended."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7117940)

Emily D.

Director of Philanthropy

> "One of the biggest advantages has been the visibility it gives our frontline fundraising team."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7147166)

Amy J.

Donor Engagement Officer

> "However, the experience is hampered by the fact that the system isn't fully modernized."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7125828)

JW

Jocelyn W.

Grant Systems and Development Coordinator

> "Raiser's edge allowed for very complex reports which allowing user quite a bit of flexibility when deciding how to input information..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6825892)

VR

Verified Reviewer

Development Coordinator

> "Raiser's Edge is complicated and it can be confusing and time consuming to try and pull all the data that you're looking for."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

LC

Lidia C.

Development Director

> "It’s a comprehensive solution that helps us stay organized, build stronger relationships with donors, and ultimately further our..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

SB

Stephanie B.

Event planner

> "The event management part of it is a bit clunky and confusing as well."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6800944)

VR

Verified Reviewer

Development Coordinator

> "That was partially true - NXT provides web-based access to a visually pleasing version of your current database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

MD

Michelle D.

Director of Communications

> "Not intuitive at all - which is unfortunate, when so many programs these days are taking advantage of AI learning."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6686692)

EF

Elias F.

Donor relations and Database coordinator

> "It works almost as a CRM, and it is possible to register every interaction with the donors."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6827715)

SH

Sheila H.

Stewardship coordinator

> "expensive program that our office does not even know how to fully use. would like more individualized training and support to learn..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

CT

Chase T.

President and CEO

> "It was fairly easy to navigate all the details of reach donor."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7117940)

SB

Stephanie B.

Event planner

> "It hasn’t been a large learning curve and I came in with zero experience. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6800944)

EF

Elias F.

Donor relations and Database coordinator

> "It is a great system to manage not only donations but also communications with donors."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6827715)

LP

Leland P.

Director of Grants Development

> "They insisted we missed the timeline to unsubscribe and demanded a very expensive fee for the following period."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6156831)

LC

Lidia C.

Development Director

> "The platform is incredibly powerful when it comes to donor management, reporting, and strategic fundraising."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

SH

Sheila H.

Stewardship coordinator

> "blackbaud is always trying to sell things to make the use of their products more efficient but we already spend a lot of money"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

KL

Kaisa L.

Donor Officer

> "I appreciate RE NXT's ability to organize and process complex information."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6835685)

AC

Aiden C.

Software Support Team Lead

> "Unfortunately it doesn't do the trick for larger nonprofits- it's limited in it's functioning capabilities, and the API's aren't up..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4271215)

LN

Lisa N.

CTO

> "The online courses offered by blackbaud are phenomenal for helping get everything set up"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6846075)

TS

Teresa S.

Director of Development

> "Raiser's Edge NXT has a lot to offer but it is expensive and there are a few features that are not available, such as reports that..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4229873)

KL

Kaisa L.

Donor Officer

> "Raiser's Edge NXT is the perfect balance between delicate and dynamic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6835685)

SH

Sheila H.

Stewardship coordinator

> "not user friendly for regular office employee."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

LN

Lisa N.

CTO

> "The refresh each summer is a pretty intuitive process and course management is easy to roll over as well."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6846075)

EZ

Eric Z.

Director of Advancement

> "Sometimes a query can be difficult to run based on what has been entered in the database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4410109)

JO

Jayne O.

Digital communications technology specialist

> "As they continue to evolve access and manipulation of data will be a great experience."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6761430)

HJ

Heather J.

Donor Relations Manager

> "I feel like most of their products do not live up to expectations or maybe ours are not used at the best of abilities and how they..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4865941)

JO

Jayne O.

Digital communications technology specialist

> "Very good can’t wait to see what it’ll be like with more features."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6761430)

WB

Whit B.

Senior Director of Marketing and Communications

> "Because we have such a long history and so much historical data with RE, we can not really shop around for new products without the..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3607849)

LC

Lidia C.

Development Director

> "Running reports is super easy, too!"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

VR

Verified Reviewer

Senior Director of Marketing and Development

> "Response to customer service requests can be spotty, at best."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885)

CC

Curtis C.

Director of Advancement Services

> "Blackbaud Raiser's Edge NXT is an efficient and effective way to manage a donor database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4365804)

RD

Rhonda D.

Church Culture Consultant

> "In fact, often it took me much longer to find a client then it should have."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

JD

James D.

Senior Pastor

> "It has consistently been a vital tool in tracking donor and constituent relationships."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4600068)

JE

Jordan E.

Director of Individual Giving

> "There is some difficulty with reporting and pulling information out of the database, which can be problematic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3489201)

KP

Katrina P.

consultant

> "There is a lot of capability with NXT and its visually more digestible than classic Raiser's Edge."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3885729)

LB

Lisa B.

Development Director

> "The customer service was horrible; I was constantly being tossed around from rep to rep, and in the end, I had to figure things out..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3829183)

VR

Verified Reviewer

Senior Director of Marketing and Development

> "The ease of use of the webview for frontline fundraisers is one of the best things for our team."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885)

IT

Iris T.

Constituent reporting analyst

> "List, import and reporting are not adequate as the database view. Although SKI API is available, not all of the data point in..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308)

MB

Meir B.

Development Associate

> "This can be good if you are starting out in it, as you can set a standard of how to keep data, and it doesn't give employees the..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#GetApp___3095808)

RD

Rhonda D.

Church Culture Consultant

> "I found the use of this very basic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

RD

Rhonda D.

Church Culture Consultant

> "I like how it displayed and gave a good overview of donations. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

RW

Roberta W.

Prospect Research Analyst

> "Chat agents can be abrasive at times."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3536565)

TC

Tina C.

Director of Development and Communications

> "Has a lot of features and bells and whistles."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4848642)

KR

Kevin R.

Director of Advancement

> "This company used to be the best in the business but got too big and stopped caring about their customer and focuses only on their..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

EP

Elizabeth P.

Director of Technology

> "The NXT version is far superior to earlier versions."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4581017)

IT

Iris T.

Constituent reporting analyst

> "RE NXT is a web view that is not as fully integrated as the database view."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308)

EZ

Eric Z.

Director of Advancement

> "I like the powerful queries and reports."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4410109)

KR

Kevin R.

Director of Advancement

> "This is true all the way from the sales level, customer service, billing and deceitful renewal tactics. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

AC

Aiden C.

Software Support Team Lead

> "It's easy to learn and intuitive, and has decent reporting functionality"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4271215)

VR

Verified Reviewer

Development Associate

> "Many features on the database view are not easy to use (or non-existent) in NXT"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2702168)

BR

Brent R.

Operations Manager

> "The webview of RENXT gives my development team an easy to use interface that they can access from anywhere on their phones or..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#SoftwareAdvice___2651566)

KR

Kevin R.

Director of Advancement

> "Be sure to read the fine print in every document you receive from this dishonest vendor."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

VR

Verified Reviewer

Senior Salesforce Business Analyst

> "This software has lot so functionality for non-profit organizations - all the basics, and ways of managing complex processes."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2741916)

MD

Michelle D.

Director of Communications

> "Not intuitive at all - which is unfortunate, when so many programs these days are taking advantage of AI learning."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6686692)

ME

Momen E.

SF Admin

> "It was very straightforward and easy to navigate unlike more modern CRMs that have overwhelming functionality."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3554672)

VR

Verified Reviewer

Senior Director of Marketing and Development

> "Response to customer service requests can be spotty, at best."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885)

MT

Michelle T.

Corporate Development Manager

> "I also love how the record landing page has all the information I need in one place, efficiently displayed and very readable. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#SoftwareAdvice___2597096)

LB

Lisa B.

Development Director

> "The customer service was horrible; I was constantly being tossed around from rep to rep, and in the end, I had to figure things out..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3829183)

VR

Verified Reviewer

Director of Annual Giving

> "Its mobile friendly meaning its easy to review notes or update on-the-go and the email tools built in are very useful, even if not..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#GetApp___2633477)

KR

Kevin R.

Director of Advancement

> "This company used to be the best in the business but got too big and stopped caring about their customer and focuses only on their..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

AD

Amy D.

Sr. Dir. Development

> "As a front-end user, it is very easy to use for individual donor info."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3327067)

KR

Kevin R.

Director of Advancement

> "This is true all the way from the sales level, customer service, billing and deceitful renewal tactics. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

[View Reviews](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

## User interface

[Eleo](https://www.capterra.com/p/157005/Eleo/)

4.87 (172)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

4.15 (418)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Eleo

31/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Automated Reports
-   Autonomous Task Execution
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Constituent Profiles
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Entry
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Communications
-   Donor Management
-   Donor Prospecting
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Lead Management
-   Marketing ROI Analytics
-   Membership Management
-   Mobile Access

[See all features](https://www.capterra.com/p/157005/Eleo/#features)

Blackbaud Raiser's Edge NXT

Top features

34/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Automated Reports
-   Autonomous Task Execution
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Constituent Profiles
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Entry
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Communications
-   Donor Management
-   Donor Prospecting
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Lead Management
-   Marketing ROI Analytics
-   Membership Management
-   Mobile Access

[See all features](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#features)

### Recognition

Eleo

Best Value Nonprofit Software (2023) 

No recognitions have been awarded to Blackbaud Raiser's Edge NXT

### Deployment & support

Eleo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Blackbaud Raiser's Edge NXT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Eleo

-   By Community Software Solutions
-   Located in United States
-   Founded in 1991

Blackbaud Raiser's Edge NXT

-   By Blackbaud
-   Located in United States
-   Founded in 1981

## Popular Comparisons

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

$39/month

Price

$119/month

4.7

Features

4.3

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-157005/DonorPerfect-Fundraising-Software-vs-Eleo)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Contact vendor for pricing

Price

$119/month

4.1

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-247647/DonorPerfect-Fundraising-Software-vs-Blackbaud-Raiser-s-Edge-NXT)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$39/month

Price

$125/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-157005/Bloomerang-vs-Eleo)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Contact vendor for pricing

Price

$0/month

4.1

Features

4.6

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156860-247647/Donorbox-vs-Blackbaud-Raiser-s-Edge-NXT)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

$39/month

Price

$0/month

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156860-157005/Donorbox-vs-Eleo)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Contact vendor for pricing

Price

$125/month

4.1

Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-247647/Bloomerang-vs-Blackbaud-Raiser-s-Edge-NXT)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$39/month

Price

$50/month

4.7

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-157005/DonorSnap-vs-Eleo)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Contact vendor for pricing

Price

$99/month

4.1

Features

4.2

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$39/month

Price

$99/month

4.7

Features

4.2

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-157005/NeonCRM-vs-Eleo)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (122)](https://www.capterra.com/p/154623/Funraise/reviews/)

Contact vendor for pricing

Price

$0/year

4.1

Features

4.2

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/154623-247647/Funraise-vs-Blackbaud-Raiser-s-Edge-NXT)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[4.75 (317)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/)

$39/month

Price

$45/month

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123954-157005/Little-Green-Light-vs-Eleo)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

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Contact vendor for pricing

Price

$50/month

4.1

Features

4.3

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-247647/DonorSnap-vs-Blackbaud-Raiser-s-Edge-NXT)