# Compare iGMS vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare iGMS and Guesty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/157033-159377/iGMS-vs-Guesty --- # iGMS vs Guesty Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: iGMSGuesty2/4 selected [iGMS](https://www.capterra.com/p/157033/iGMS/)[4.6 (300)](https://www.capterra.com/p/157033/iGMS/reviews/) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) [## iGMS](https://www.capterra.com/p/157033/iGMS/)[4.6 (300)](https://www.capterra.com/p/157033/iGMS/reviews/) Starting Price $20.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [300 reviews](#user-reviews) Positive 278 Neutral 17 Negative 5 [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [473 reviews](#user-reviews) Positive 408 Neutral 19 Negative 46 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 7,004 reviews from vacation rental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Calendar Management 4.6 For Vacation Rentals 4.5 Reservations Management 4.7 Data Synchronization 4.4 Online Booking 4.6 81%Fit Feature ratings Calendar Management 4.5 For Vacation Rentals 4.4 Reservations Management 4.5 Data Synchronization 4.2 Online Booking 4.5 User satisfaction User satisfaction 4.6 User reviews[300](https://www.capterra.com/p/157033/iGMS/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.6 Customer support 4.5 User satisfaction 4.4 User reviews[473](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $20Other, Per Month - Free version - Free trial Price starts from $23Other, Per Month - Free version - Free trial Best for Best for Short-term rental managers, hosts, and companies with 3-500+ properties who want to simplify their daily operations, save time, and scale business with easy-to-use vacation rental management software. Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. ## User reviews Pros & cons CD Chuong D. owner > "It has the ability to sync my booking calendar for AIRBNB, VRBO, and Booking.com preventing double..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6819519) DV Daniel V. Consultant > "Interface fails some times and it is slow to upload." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7136828) Tina W. Website Developer > "The coordination between admin and renters is extraordinary with the inbox feature and the..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6873486) TS Tom S. Owner > "I had a linking problem with VRBO that I created by accident. " [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7052712) IM Ian M. Owner > "Outside of their API support, the product in general has helped us automate so much of our Airbnb..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7124192) BP Brian P. Director > "There are still some features missing that I have passed on before like add to cart for the guest..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6661468) BMN Bertrand Muefong N. Digital Marketing Specialist > "The learning curve was gentle, the price fair, and the ROI immediate. If you manage short-term..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6819435) DM Daniel M. Owner > "Lacking Whatsapp Integration, poor dashboard and statistics, payments alternatives for direct..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6519220) Jason T. Owner > "iGMS is an excellent value and has completely removed the stress from managing my short-term..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7068461) DV Daniel V. Consultant > "there are 2 versionsboth are not good" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7136828) MK Mauri K. Property Manager > "The integration with VRBO and Airbnb has been seamless." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7111640) FB Felicia B. Owner > "theres been issues with connecting our VRBO account." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6679610) Anas R. manger > "Overall, a reliable and user-friendly system that helps streamline daily operations." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7119607) AW Austin W. CEO > "The support has been awful, asking me why to cancel over and over and i keep telling them to..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6704531) Anas R. manger > "It has made managing bookings much more efficient, and I look forward to future improvements" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7119607) AW Austin W. CEO > "No way to cancel on the site." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6704531) Mark D. Owner > "IGMS makes it so easy to have all 3 STR sites active without the fear of double bookings. Plus..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6776091) AW Austin W. CEO > "Which would have been avoided if I could actually cancel this damn software." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6704531) CD Chuong D. owner > "IGMS is an excellent platform for managing my short term rentals." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6819519) ML Maurey L. Owner and Property Manager > "Sometimes things are not the most intuitive to find." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6734809) DM Daniel M. Owner > "Customer Support, Automated Features such as Cleanner Tasks and Airbnb auto reply" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6519220) RF Roberto F. CEO > "Very slow and not very clear." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6871496) Kiyono V. owner > "We all seem to be able to communicate well and see what is going on." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7076419) BL Beth L. Owner > "IGMS consistently has glitches in syncing information across platforms. " [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___5094971) DA Debrah A. Host Vacation Rental > "with IGMS helped me set up my website. " [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7102583) SB Sandra B. Owner - Manager > "Nothing I don't like about igms software, app and the support team. " [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6502695) CR Conrad R. Owner > "Hostaway was clunky, confusing, and difficult to navigate, but iGMS has made everything so much..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7001929) LS Leland S. Owner > "Over the years not one of the reported bugs or critical feature suggestions provided has been..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___5050540) Chris J. Owner > "Avoiding multiple inboxes with various OTAs is very nice." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6855877) LS Leland S. Owner > "Overpriced software for the functionality and support provided." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___5050540) BMN Bertrand Muefong N. Digital Marketing Specialist > "iGMS has transformed my small portfolio into a truly “hands-off” operation." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6819435) AY Anjana Y. Operations manager > "Filters of team could be better, when we apply filter it did not show real time tickets in que for..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4750196) DA Debrah A. Host Vacation Rental > "The overall experience has been very positive so far and their reviews were good from the start..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7102583) CM Christy M. CEO > "It's hard to remember where certain features are- can be tricky to find the spot to manually send..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3613622) KJ Kenon J. Manager > "I am looking forward to explore more options and see how it will aid in growing my business." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6885607) LS Lindsey S. Hospitality Engineer > "The only thing I don't love is that for direct booking, I can only set up stripe to deposit to one..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4751244) IM Ian M. Owner > "Very knowledgeable, understood most of my questions on the first attempts." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7124192) VR Verified Reviewer COO > "Limited features, doesn't sync with most channels—inaccurate financial reporting." [See full review](https://www.capterra.com/p/157033/iGMS/#GetApp___4697150) Chris J. Owner > "The cost of iGMS is very reasonable when compared to some of their competition." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6855877) JM Jessica M. Co-Owner/ Operator > "Sometimes< as a busy owner, support is crucial and I have had to wait/ and communicate through..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4772538) CR Conrad R. Owner > "From the start iGMS has been great, they are very responsive, the software is intuitive and the..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7001929) BM Bryce M. Policy Manager > "As other users have mentioned setup is a challenge however being reasonable tech savvy I got it..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3839750) AC Anthony C. Property Manager > "The help desk assistant was quick and courteous as he resolved my issues." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7005862) WH William H. Managing Partner > "The most significant drawback is the limited reporting system and analytics." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4751724) AG Angela G. Manager > "Easy to navigate, great layout, easy to use in general!" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7141307) JF Jill F. Owner > "Does not add my revenue correctly because it does not add in all platforms used." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3576984) DV Daniel V. Consultant > "Good value for money" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___7136828) JM Jessica M. Co-Owner/ Operator > "I am unable to adjust weekly or monthly discounts from phone." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4772538) JB Jamal B. Owner > "Easy to deal with and Easy instructions for troubleshooting." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6870365) CM Christy M. CEO > "Some features on your computer are not available for mobile app." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3613622) AS Anna S. Owner > "Did free trial, converted to Flex plan (which is perfect fit and affordable without sacrificing..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4881849) NC Nicholas C. Owner > "They say they are working on this integration but again, I can't see their issue tracker like most..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4750032) Chris J. Owner > "I also appreciate how responsive they are to support inquiries." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6855877) LS Leland S. Owner > "Terrible customer support." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___5050540) RF Roberto F. CEO > "Excellent service!" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6871496) VD Vanessa D. Graphic designer > "The sync with VRBO is really bad but I am guessing VRBO is the culprit." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4768752) DM Derek M. None > "sensitive content hidden\] was very helpful getting the sync resolved with Vrbo today!" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6691982) LF Lawrence F. Owner / Manager > "My problems all stem from trying to teach an old dog new tricks." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4752974) DM Derek M. None > "Always very responsive and understand the topic when I contact them." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6691982) EL Eric L. Property Manager > "The app is slow and doesn't display a 30 day calendar of bookings on a single screen like (PLEASE..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3380683) JV John V. Owner > "Great support from \[sensitive content hidden\] during onboarding and follow up calls" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6812106) JS Joel S. Explosives Safety Specialist > "It always takes a while to load the app." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4754819) SB Sandra B. Owner - Manager > "The iGMS support team is excellent. " [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6502695) ZK Zsolt K. Owner & Manager > "This issue caused a booking on the day of that cannot be cancelled, ultimately causing monetary..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3292547) SA Said A. Owner > "Excellent software and customer service." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___6716451) HS Heather S. Owner > "Their reports and the inability to attach docs to the messages" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___2973591) JA Jacqueline A. Owner/ CEO > "I like how many different functions i had to manage my bookings, cleaning, tasks and financial..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3538816) Matthew P. Owner > "Unfortunately, one of the hardest problems I've come up against is the ability to automate..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___2257771) BL Beth L. Owner > "The software makes communication with guests easy." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___5094971) ZK Zsolt K. Owner & Manager > "Sometimes the chat support is not responsive." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3292547) TS Taylor S. Owner > "Reports for monthly income and expenses is also a nice feature." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4777055) DR Delma R. CEO > "It can be difficult to get in contact with support over the phone." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3073450) JM Jessica M. Co-Owner/ Operator > "IT was created a better way of booking cleans for our cleaners." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4772538) DK Darrin K. Cfo > "Great except customer service is poor and slow to respond" [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3202092) JF Jill F. Owner > "Automated responses save so much time and provide consistency over all platforms." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3576984) ZK Zsolt K. Owner & Manager > "There's no support phone line." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___3292547) YO Yury O. property owner > "easy management , good and thorough support," [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___5031481) AY Anastasia Y. Manager > "Once in a while the app stops working and we need to contact customer service to make it work..." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___2261890) DK Deb K. property manager > "I love everything all in one place, including cleaning tasks and maintenance." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___4751703) JH Jordan H. Real estate investor and auto teacher > "I got to the point with my Airbnb rentals where I really just wanted to step away." [See full review](https://www.capterra.com/p/157033/iGMS/#Capterra___2208456) [View Reviews](https://www.capterra.com/p/157033/iGMS/reviews/) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) ML Marco L. Owner > "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) BK Bjoern K. CEO > "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) KL Kevin L. CEO > "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) KH Kevin H. Director > "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385) Rick S. Owner > "I've added payment processing and their price optimizer and have lots of issues with both." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) RC Raam C. Listing Manager > "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) MJ MuhammEd J. Reservation Agent > "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) TW Thomas W. Md > "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207) MT Michelle T. Property Manager > "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) MW Marvin W. Owner > "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554) RC Raam C. Listing Manager > "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) BL Barry L. Maintenance Supervisor > "Allowing me full visibility of vacancies and guests names helps me schedule my team" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) GJ Gabriele J. owner of holiday apartment rental agency > "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) TD Thomas D. COO > "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560) LS Laura S. Community Association Manager and Property Manager > "A few features are hard to navigate, and the platform has a learning curve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021) YM Yazmin M. Maintenance > "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) EC Eddie C. Owner > "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) CL Carlyn L. Senior Reservations Agent > "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819) MT Michelle T. Property Manager > "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) AN Achraf N. reservation > "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) MR Mike R. Manager > "These portals seem to be bought and sold constantly making few improvements to the user" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) KL Kevin L. CEO > "Anything related to account issues or more serious problems takes way too long." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) ML Marco L. Owner > "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) ML Marco L. Owner > "We cannot resolve this independently and always need to open a support ticket;" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) VA Vikash A. Controller > "It is a robust and comprehensive platform that effectively centralized key aspects of property management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454) MC MORGANNE C. Operations Manager > "That we can't print daily task sheet" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## User interface [iGMS](https://www.capterra.com/p/157033/iGMS/) 4.63 (300) 4.43 (473) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important iGMS 30/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/157033/iGMS/#features) Guesty Top features 46/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/159377/Guesty/#features) ### Recognition iGMS is recognized as a top-rated tool in 4 Capterra Shortlist reports Guesty is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support iGMS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details iGMS - By iGMS - Located in Canada - Founded in 2015 Guesty - By Guesty - Located in United States - Founded in 2014 ## Popular Comparisons [iGMS](https://www.capterra.com/p/157033/iGMS/)[4.63 (300)](https://www.capterra.com/p/157033/iGMS/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) $20/month Price Contact vendor for pricing 4.5 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-157033/Hostaway-vs-iGMS) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty) [iGMS](https://www.capterra.com/p/157033/iGMS/)[4.63 (300)](https://www.capterra.com/p/157033/iGMS/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) $20/month Price $16/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-157033/Lodgify-vs-iGMS) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $23/month Price $69/month 4.4 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/159377-211768/Guesty-vs-DoorLoop) [iGMS](https://www.capterra.com/p/157033/iGMS/)[4.63 (300)](https://www.capterra.com/p/157033/iGMS/reviews/) vs [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[4.67 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) $20/month Price $16/month 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/157033-169863/iGMS-vs-Your-Porter-App) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $23/month Price $62/month 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty) [iGMS](https://www.capterra.com/p/157033/iGMS/)[4.63 (300)](https://www.capterra.com/p/157033/iGMS/reviews/) vs [Breezeway](https://www.capterra.com/p/186514/Breezeway/)[4.57 (195)](https://www.capterra.com/p/186514/Breezeway/reviews/) $20/month Price $6/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/157033-186514/iGMS-vs-Breezeway) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-159377/Entrata-vs-Guesty) [iGMS](https://www.capterra.com/p/157033/iGMS/)[4.63 (300)](https://www.capterra.com/p/157033/iGMS/reviews/) vs [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (260)](https://www.capterra.com/p/100831/OwnerRez/reviews/) $20/month Price $40/month 4.5 Features 4.9 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/100831-157033/OwnerRez-vs-iGMS) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-159377/ResMan-vs-Guesty) [iGMS](https://www.capterra.com/p/157033/iGMS/)[4.63 (300)](https://www.capterra.com/p/157033/iGMS/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/) $20/month Price €42/month 4.5 Features 4.1 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/157033-183836/iGMS-vs-Amenitiz) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (620)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-159377/Rent-Manager-vs-Guesty)