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Short-term rental managers, hosts, and companies with 3-500+ properties who want to simplify their daily operations, save time, and scale business with easy-to-use vacation rental management software.
Kigo is designed for vacation rental management professionals with any number of properties and any level of experience. We're here to support your unique business needs.
Customer Support: AirGMS support is flawless, I love that I can reach out to them anytime using the chat box and I always got prompt and great support. Also the video tutorials are the best.
The lack of auto-approval of inquiries (your competitor "Your Porter" app has this feature). Missing function of removing listings (even when I no longer cohost that listing on Airbnb).
The time I save when I manage my airbnb rooms is just amazing. I love the fact that I use 1 app to manage 4 different properties.
I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible.
Customer service has been great and my business partner and I love reading the articles and helpful tips they send out as well.
It has been difficult to get used to different option. Not very intuitive as it could be.
It's easy to use and super intuitive. Overall super happy with the experience and would recommend to anyone hosting on multiple platforms.
The cost is a bit much when considering I am a single owner of a single establishment - makes it difficult to justify jumping to more than 4 units.
The user interface was modern and appealing to the eye. The optional web site design with sign up feature is awesome and a great value.
The Airbnb integration was plagued by issues such as poorly sized photographs due to a kigo error.
I loved working with our rep. She was very knowledgeable and a pleasure to work with. She has been super helpful and easy to work with.
Now all that being said all the functionality is there - It is just confusing, buried and difficult to find.
Great channel manager and very clever system to manage house keepers & guests. Romain our client manager is fantastic.
This glitch and the horrendous customer service has been a devastation to our business. We have spent somewhere around 20 hours emailing and calling for assistance and end up at square one each time.
The support team at Kigo is the best. Super informative and totally great when it comes to customer service.
But after 2 weeks using it, we saw some wrong pricing and switch it off. Except the bug, there are 2 bad points for this pricing engine.
Anna S.: Hi, my name is Anna and I am the owner of Eden Valley Escape, a short-term rental, and I chose iGMS as a product in April of 2022, and I would rate them five stars. So when we started the business in April of 2022, we had no software. We listed our property with Airbnb, Vrbo, booking.com, and the multitude of platforms was a bit overwhelming, so we chose iGMS to be a consolidator of all messages, reviews, and calendars. I chose IGMS because I was looking for a consolidated platform that would help me have one place to check for my calendar, my properties, my pricing, my blocking of the calendars in various platforms, as well as a cost-efficient modality for managing all of the different platforms, as well as a software that would provide me with my own website so that for return customers, they could book directly for Eden Valley Escape. In starting with iGMS, it took less than 48 hours to set it up fully, completely with automation, and I really liked the Flex option for pricing because I am a sole proprietor owner and I wanted one price, one-stop shopping, and the FlexPass provided me that in that it's $20 a month maximum. That was worth its weight in gold as far as time, efficiency, and flexibility. In getting iGMS, I would consider, first of all, following the setup guide and making sure that you automate everything you can, get the API plugins so that you can plug into the various booking platforms and have iGMS be the central control of that. I would also recommend if you have more than one property, go with maybe the Pro version. I went with Flex because it was simple, it was easy, it was inexpensive, and it provided me top level support for what I was looking for as far as the website and pricing. And there's a human being that actually answered the phone, which is rare in these days. So I would recommend iGMS for all the reasons above.
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