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Zoom Events and Webinars vs ON24: Which is a better fit?

Updated on February 4th, 2025
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Summary
Key features rated by users
Features selected based on 5,050 reviews from Webinar users.
% Fit
Missing features
Not enough reviews
Feature ratings
Registration Management
4.4
Two-Way Audio & Video
NA
Video Conferencing
NA
Screen Sharing
4.7
Presentation Streaming
NA
% Fit
Missing features
Feature ratings
Registration Management
NA
Two-Way Audio & Video
NA
Video Conferencing
NA
Screen Sharing
NA
Presentation Streaming
NA
User satisfaction
4.7
User reviews6,011
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.4
4.3
User reviews220
Ease of use
4.2
Functionality
4.3
Value for money
4.0
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Not provided by vendor

Small, medium and large businesses. ON24 is the only webinar platform built with marketers in mind.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-8a67dd3d-08f9-4335-44fb-08dbf06e2b0f
Chris H
Pitch Coach
5.0

Chris: Hi. My name's Chris. I'm an instructional designer in a company that's about 12, 13 of us. We use Zoom all the time, and I rate it around a five. Before we started using Zoom back in the dark ages, I used Webex and Citrix I think it was, and it was just clunky and it was really hard to get the people at the other side of it to understand how it works. So the reason we use Zoom all the time is that it gives a really clear picture, but more than anything else, it's that it's easy for people to use and that's really important for us. We don't want to lose people because they can't figure out how to get on or get the picture, or ask a question to use the chat, and Zoom makes it all easy. So I think Zoom is winning the video war because it's so easy to use. It's easy for anybody to use whether they want to download the app or use it in their web browser. That's its main point as far as I'm concerned. So my recommendation is if you're going to have a go with Zoom with your team, you should get your team to all have a play with it before you get anybody outside of your business to do it. That way you can get used to the tools and the toolbox at the bottom and all the things that you can do within Zoom. Have a real strong play with it. That way when you've got your actual clients or whatever on the call, you look like pros.

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video-92338b0d-82a8-449c-bdc1-08da0d294006
Lauren N
Events Coordinator
4.0

Lauren N.: My name is Lauren. I'm an events marketing manager. I would rate ON24 as a four, and for more reviews, click below. Previously, we had used GoTo Webinar in Zoom, and they just did not have enough features for us to really get the full customization out of our webinars and get our full stretch of engagement. We chose ON24 because of how much you could customize the platform, customize the emails that go out to our registrants and attendees, and really give a full scope of the action items that they can do while they're in the webinar, how much they can talk with our speakers, and how much that we feel like we can really share with our customer base. I will say getting started was slightly tricky learning everything on the platform, because it was not as user-friendly as it is now. The actual presenter side of the platform has changed a huge amount just in the last couple years with the release of their new elite studio. But once now you get going with all of that, it is all pretty straightforward and they have a great support chat system and support email system as well. I recommend, and I think they'll actually probably make you do this, set up with ON24 representative to walk you through the platform, give you a full demo, full scope, let them ask you what your initiatives are and what you're looking for in this platform so that way they can make sure they can fulfill that for you. But with all their new features and technology coming out, I have a feeling that it could work for nearly everybody, and then just make sure that it looks and feels how you want it to. But otherwise, I think that it's a good move.

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User interface
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1 Video
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1 Video
157062
1 screenshot
158766
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoom Events and Webinars

14/42
  • Activity Dashboard
  • API
  • Audience Engagement
  • Breakout Rooms
  • Calendar Management
  • Contact Management
  • Content Management
  • CRM
  • Customizable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Reminders
  • Engagement Tracking
  • Meeting Management
  • Presentation Streaming
  • Quizzes
  • Real-Time Data
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Third-Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Whiteboard
  • Alerts/Notifications
  • Customizable Branding
  • Event Management
  • Event Scheduling
  • File Sharing
  • Live Chat
  • Mobile Access
  • Multi hosts
  • On-Demand Webinars
  • Polls/Voting
  • Q&A Management
  • Registration Management
  • Reporting/Analytics
  • Screen Sharing
See All features
Hide Webinar Software Features -

ON24

Top Features
15/42
Show Webinar Software Features +
Zoom Events and Webinars
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ON24
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoom Events and Webinars
  • By Zoom Video Communications
  • Located in United States
  • Founded in 2011
ON24
  • By ON24
  • Located in United States
  • Founded in 1998
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