WebinarGeek vs ClickMeeting: Which is a better fit?

René R

Operator

Quality of the webinars is extraordinary good and the implementation of evaluation forms is great; now users can send you an evaluation after the event, which we are very pleased about.

It is a pity it is not possible to unmute a participant, so there is only communication through chat.

Tablon T

Marketing Specialist

It has connected the company with global merchants and reliable customers. This is the great solution for all marketing programs and I enjoy every bit.

I miss the possibility to upload a video from your desktop during the presentation. You can only use video's from YouTube.

User friendly and quick response from the consumer service. They have great openinghours and sent a great tip beyond my question.

The only thing that didn't work well was the evaluation form that you can add at the end of the webinar. I was unable to change the order of the questions and had to fill in the entire form again.

We present online Pubquiz with it and this works fine. Support is great, because they respond rapidly and are really helpful.

I miss two things in the program. You can send emails to viewers and non-viewers.

The platform allows inviting guests who have participated in previous meetings. The ability to record and download meetings is also one of its greatest advantages.

Lack of custom : can't modify screen size and location. Limited function to edit on registration page.

Good quality of the product. Communication with customer service is very easy and friendly.

Gabrielle G

Lead Sr Tech Writer

Recordings particularly have issues, such as the audio lagging behind the screenshare.

The great advantage is the ability to upload presentation in server memory. Another benefit is access to information and statistics in the report generated after the event.

Sound problems when using a replay of a live webinar for an on-demand one. Company is quick to deflect onto the customers.

Maciek M

Founder

Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.

This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.