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Company of any size from 1-1000+ employees
Not provided by vendor
The desk phones function perfectly and have great call quality, along with an extensive suite of standard features. Advanced programming allows us to streamline the customer experience even further.
In some cases the implementation can be difficult and I see that sometimes my contacts start to disappear.
The tech here at Intermedia Unite is the best that I have worked with and that means I can get a lot of work accomplished because I have a very good support software and team.
Getting a call history incoming and outgoing are two separate functions and not at all efficient uses of time. I have wasted many hours on Intermedia website needlessly.
It is easy to use as any other phone provider, it has a good interface and a good reporting system.
I do not like the delays it has at times and the static in some calls when the weather is bad.
The quality of the voice mail is great, and the delivery by E-Mail quick and reliable.
Sometimes while programming it kicks me out for no reason. But this issue is being addressed.
Wonderful IPT plaform for corporate/ business requirements that must ensure a reliable and secure communication platform.
The user interface can be confusing to use. Sometimes I find that I have to refer to the instructions when I need to use features that I only use once in a while.
This Call Manager is the best we have ever had, the voice quality is unbeatable even in remote offices connected by VPN, 100% recommended. It is a very good investment.
The only complaints that I've had about CUCM have all been addressed in newer versions. The complexity of licensing was addressed with Enterprise License Manager.
A very reliable and stable solution which we are have been using for years.
Cannot use anything while it has dropped offline.
Great tool for my team to use for both incoming & outbound calls. Easy to use and great functionalities.
The screan is not backlit so it is hard to see if the lighting is in a dimmer setting. The wier to the phone had to be replaced three times over the few months i used it.
Praveen: Hey, my name is Praveen. I work for a state agency, and I rate Cisco UCS four out of five. So basically Cisco UCS is used for infrastructure with everything like server, storage, and backups in a single pane of glass. The thing that I like more about Cisco UCS is service profiles. Service profiles are basically used like a one-stop. You can install one golden template and you can deploy this onto 100 of your hosts. So the things that I don't like in Cisco UCS is the installation. We need to install the servers, and then store it, and also configuration of backups. All these things will be a little bit difficult and time-consuming process.
Intermedia Unite
Top FeaturesCisco Unified Communications Manager
Intermedia Unite
Cisco Unified Communications Manager
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