# Compare Dynamics 365 vs Logi Symphony 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Logi Symphony and Dynamics 365 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157279-10005468/Dynamics-365-vs-Logi-Symphony

---

# Logi Symphony vs Dynamics 365 Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Logi SymphonyDynamics 3652/4 selected

[Logi Symphony](https://www.capterra.com/p/10005468/Logi-Symphony/)[4.5 (258)](https://www.capterra.com/p/10005468/Logi-Symphony/reviews/)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[## Logi Symphony](https://www.capterra.com/p/10005468/Logi-Symphony/)[4.5 (258)](https://www.capterra.com/p/10005468/Logi-Symphony/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.2

Customer Service

4.6

Reviews Sentiment

Based on [258 reviews](#user-reviews)

Positive

240

Neutral

16

Negative

2

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,809 reviews](#user-reviews)

Positive

5,127

Neutral

547

Negative

135

## Summary

* * *

Key features rated by users

Features selected based on 1,069 reviews from dashboard software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Real-Time Data

\--

Workflow Management

\--

Multiple Data Sources

3.0

Real-Time Notifications

NA

Customizable Reports

\--

\--%Fit

Missing features

Feature ratings

Real-Time Data

4.3

Workflow Management

4.4

Multiple Data Sources

NA

Real-Time Notifications

NA

Customizable Reports

NA

User satisfaction

User satisfaction

4.5

User reviews[258](https://www.capterra.com/p/10005468/Logi-Symphony/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.4

Customer support

4.6

User satisfaction

4.4

User reviews[5,809](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

ISVs & SaaS platforms embedding customer analytics; healthcare, finance & manufacturing enterprises replacing legacy BI with modern solutions requiring on-premises AI deployment.

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## User reviews

Pros & cons

IUA

Ismail Umar A.

Student

> "Also the internal data management and preparation tools like data cubes visual interface for extract, load and transform has a a great benefit as..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___7043798)

FB

Felipe B.

Senior BI Enginer

> "Dundas BI documentation is shallow and sometimes ambiguous, so if the customer support is sometimes limited and there is no community or board to..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___6283483)

FB

Felipe B.

Senior BI Enginer

> "Integration of various types of data sources is simple and easy; even with multiple ETL steps and data enrichment features, you still can easily..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___6283483)

TG

Thomas G.

Data Analyst

> "Often the failure report is generic and doesn't provide detail or actionable feedback. "

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___6284106)

IUA

Ismail Umar A.

Student

> "Well it is highly flexible platform especially when dealing with analytics though it requires considerable effort and time to learn it."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___7043798)

FB

Felipe B.

Senior BI Enginer

> "Intermittent bugs and some other types of faulty features"

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___6283483)

MC

Mark C.

CIO

> "We were able to offer customer-specific reporting, dashboards and self service analysis out of the box. "

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___6283596)

VR

Verified Reviewer

System Analyst

> "The only shortcoming of Dundlas BI is that it cannot create customised infographics as quickly as Tableau."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___4473110)

SH

Suraj H.

Consultant

> "The report designer interface closely resembles Excel, making it accessible even for non-technical users."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___6467058)

SC

Sharad C.

Manager of BI

> "The SALES and renewal is not professional."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___4736717)

SH

Suraj H.

Consultant

> "The tool is user-friendly, enabling end users to create complex reports with minimal assistance from the development team."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___6467058)

JO

Jason O.

Designer

> "Not very customizable in terms of data visualization or integrating other themes and libraries."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___4503035)

TG

Thomas G.

Data Analyst

> "We've called on them more than once and had our issues solved and received valuable training and user tips at the same time."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___6284106)

AD

Aditya D.

Sr.Application Developer

> "We have to rely only on the cube community or the support team of Dundas which sometimes make life difficult if you are stuck."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___3592416)

AD

Aditya D.

Sr.Application Developer

> "Also the exporting feature to PPT and PDF is also helpful for our users to present the dashboard to their up-line team."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___3592416)

SC

Sharad C.

Manager of BI

> "Email responses take forever."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___4736717)

NB

Noam B.

Founder

> "Dundas BI is incredibly user-friendly and provides a wide range of features to help you easily create powerful dashboards and reports."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___4492634)

OP

Octavian P.

BI Developer

> "These is not much to dislike at this tool but if I have to come up with an answer, I will say that the complexity of options for every..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___2111616)

DS

Derek S.

Business Intelligence Developer

> "The product is so flexible that you can accomplish almost any of your data needs inside of Dundas BI. When the UI doesn't meet your needs you can..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___3195882)

RT

Rachel T.

Informatics Manager

> "There is no "undo" button on some pages,which makes error recovery more difficult."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___2762227)

AD

Aditya D.

Sr.Application Developer

> "I personally like layering feature in dashboard, it makes life easier to show hide stuffs."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___3592416)

RM

RENZI M.

Business Intelligence Engineer

> "Another would be the way they export to Excel is a bit slow for bigger datasets."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___2738739)

David W.

Head of Engineering - Data and BI

> "We found Exago BI a satisfactory BI tool though wanted more in terms of embedded analytics."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___3522199)

OCV

Ole Christian V.

Senior Data Scientist & BI Expert

> "Working with large tables (as a data visualization) can be a little bit of a pain"

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___2734567)

AD

Aditya D.

Sr.Application Developer

> "It is also cost effective as compared to the other major players/tools in the BI space."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___3592416)

MR

Mark R.

Director

> "The dashboards take an incredibly long time to load and there doesn't seem to be a simple solution for fixing this just yet."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___2403158)

JO

Jason O.

Designer

> "Can get up and running quickly thanks to the Logi framework."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___4503035)

Blake R.

Senior Business Intelligence Developer

> "Logi has changed quite a bit over the 10 years I've worked with the product. Since be purchased by a few years ago the change has not been for..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___2704451)

RA

Rachid A.

HRIS Specialist

> "The MS Excel look like grid in the report designer provides a great flexibility when it comes to creating a myriad of complex formulas to show as..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___2418411)

David G.

Senior Dashboard Implementation Consultant

> "A bit of a learning curve initially and sometimes there are so many options it's difficult to find."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___2734699)

DE

Dan E.

CEO

> "Exago gives them the flexibility to build their own quick ("Express") reports, create advanced and highly formatted reports, create dashboards,..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___2384545)

NZ

Niral Z.

DevOps and Support Dev

> "Some of the dashboard images are not that crisp."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___2652202)

RA

Rachid A.

HRIS Specialist

> "The inheritence of security profile from the HRIS which make it easy to apply proper user capabilities for employee, manager and SME portal."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___2418411)

Blake R.

Senior Business Intelligence Developer

> "The quality of the product has decreased and new features have been slow. "

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___2704451)

TR

Thomas R.

Executive Vice President

> "They've built so many great features that allow our clients to easily generate complex reports in various formats."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___2387764)

Blake R.

Senior Business Intelligence Developer

> "For a new user, the company may be fine. As a longtime user comparing the past to present leaves me disappointed."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___2704451)

OP

Octavian P.

BI Developer

> "Best thing about Dundas BI is that it is very extendable to user needs and it can accomplish a lot more in a very short development time,..."

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#SoftwareAdvice___2111616)

OCV

Ole Christian V.

Senior Data Scientist & BI Expert

> "The report designer seems a little outdated and is not very user friendly to use"

[See full review](https://www.capterra.com/p/10005468/Logi-Symphony/#Capterra___2734567)

[View Reviews](https://www.capterra.com/p/10005468/Logi-Symphony/reviews/)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

EL

Evan L.

Regional Business Manager

> "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

MG

MARIE G.

Accountant

> "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481)

DH

Daniel H.

Developer

> "Gives a unified and familiar look and feel for all users which aids in the overall adoption of the product as you begin to add on modules or customization an existing one"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6779808)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

Matt S.

Activation Manager

> "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

DT

Dolores T.

Teacher

> "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

Gary F.

Owner

> "The seamless integration with other Microsoft applications and the ability to customize modules based on our specific requirements have enabled us to enhance productivity..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6287433)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

EM

Ezekiel M.

Systems Engineer

> "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953)

VR

Verified Reviewer

Marketing Manager CRM

> "It can be hard to finetune to specific needs and existing things require rework to business special needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571)

VR

Verified Reviewer

Power platform developer

> "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

AV

Arihant V.

Senior Finance Executive

> "When they have to wait for a live representative, some consumers become disinterested in the product; worse, it's their only choice."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6293498)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

MM

Musa M.

Software Developer

> "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

DM

Deep M.

Owner

> "The customizable dashboards and robust reporting tools provide valuable insights, facilitating data-driven decision-making for improved performance and growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6290008)

PG

Phani G.

accounts manager

> "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

Mary E P.

Assistant Project Manage

> "The powerful CRM execution has enabled management and access to customer history and needs for better understanding and data management. And being specific about my..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6274945)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

SA

Steven A.

Multimedia Specialist

> "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

IS

Intiaj S.

Owner

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800)

AL

Andre L.

Program Manager

> "First, the interface is a bit clunky and unorganized."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

SJ

Salvador J.

Merchant Service Respresentative

> "Sometimes locating a case or account can be difficult. When looking for a case, I cannot modify the "Date Created On" So I can see the latest case of the account."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4718347)

SS

Sergio S.

Ports Operations Manager

> "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752)

JA

Jaime A.

Owner

> "I am a very small oen employee business and the cost is too much for me at the moment"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

AM

Andres M.

Research

> "sometimes their customer service is not that effective"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6235260)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

RA

Rizwan A.

Development Manager

> "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212)

Hicham M.

Freelance Character Designer

> "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

BJC

Barbara Jessica C.

Marketer

> "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524)

AB

Aaron B.

Manufacturing Engineer

> "I have not migrate into new outlook because of this."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594)

VR

Verified Reviewer

Analyst

> "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

KC

Kajo C.

Ecom Exec

> "The learning curve is steep, especially if you aren't used to MS way of doing things."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828)

RK

Ritesh K.

freelancer

> "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779)

Lindsey Raye P.

Marketing Automation Specialist

> "The leads and contacts or opportunities are hard to connect"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6296022)

Eric T.

Manager, Project Management Office

> "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353)

MG

MARIE G.

Accountant

> "Very antiquated bank reconciliations and reporting."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481)

CD

Christian D.

Manager

> "I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

VR

Verified Reviewer

DMV clerk

> "As a cloud based solution, I enjoy how you are able to organize and manage different business and customer relations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6844346)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

Eric T.

Manager, Project Management Office

> "This is a huge time saver for administrators when working with large pipelines of projects."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353)

JcN

John christian N.

Sales Executive Representative

> "Complexity of the system can be a bit overwhelming and time-consuming that ends up recruiting additional team to our organization just to focus more on ERP side."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4733043)

Junaid E.

National IT Manager

> "Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

VR

Verified Reviewer

Health care administrator

> "Implementation could be complex without proper training and learning."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952)

Ahmed S.

Microsoft sales advocate

> "Easy to use and secures also helps us and prospects with a Microsoft eco friendly system and makes migration and documents very easy"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7063554)

SE

Santiago E.

Coordinador de bodega

> "I consider the cost of one professional license is a bit expensive"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

## User interface

4.48 (258)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,809)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

Ad hoc Reporting

120

Important

Logi Symphony

Top features

29/42

-   Access Controls/Permissions
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   Alerts/Notifications
-   API
-   Collaboration Tools
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Aggregation
-   Data Connectors
-   Data Import/Export
-   Data Synchronization
-   Data Visualization
-   Drag & Drop
-   Forecasting
-   Functions/Calculations
-   Generative AI
-   Interactive Elements
-   KPI Monitoring
-   Mobile Dashboards
-   Multiple Data Sources
-   Natural Language Search
-   Performance Metrics
-   Predictive Analytics
-   Private Dashboards
-   Public Dashboards
-   Real-Time Data
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduled/Automated Reports
-   Scorecards
-   Search/Filter
-   Secure Data Storage
-   Single Page View
-   Single Sign On
-   Third-Party Integrations
-   Trend Analysis
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/10005468/Logi-Symphony/#features)

Dynamics 365

19/42

-   Access Controls/Permissions
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   Alerts/Notifications
-   API
-   Collaboration Tools
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Aggregation
-   Data Connectors
-   Data Import/Export
-   Data Synchronization
-   Data Visualization
-   Drag & Drop
-   Forecasting
-   Functions/Calculations
-   Generative AI
-   Interactive Elements
-   KPI Monitoring
-   Mobile Dashboards
-   Multiple Data Sources
-   Natural Language Search
-   Performance Metrics
-   Predictive Analytics
-   Private Dashboards
-   Public Dashboards
-   Real-Time Data
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduled/Automated Reports
-   Scorecards
-   Search/Filter
-   Secure Data Storage
-   Single Page View
-   Single Sign On
-   Third-Party Integrations
-   Trend Analysis
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

### Recognition

No recognitions have been awarded to Logi Symphony

No recognitions have been awarded to Dynamics 365

### Deployment & support

Logi Symphony

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Logi Symphony

-   By insightsoftware
-   Located in United States
-   Founded in 2018

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Logi Symphony](https://www.capterra.com/p/10005468/Logi-Symphony/)[4.48 (258)](https://www.capterra.com/p/10005468/Logi-Symphony/reviews/)

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4.2

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[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[Logi Symphony](https://www.capterra.com/p/10005468/Logi-Symphony/)[4.48 (258)](https://www.capterra.com/p/10005468/Logi-Symphony/reviews/)

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Contact vendor for pricing

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4.5

Features

4.5

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/208764-10005468/Tableau-vs-Logi-Symphony)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

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4.5

Features

4.4

4.2

Ease of Use

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Features

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Ease of Use

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4.2

Ease of Use

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Contact vendor for pricing

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Contact vendor for pricing

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4.2

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