# Compare Dynamics 365 vs HoneyBook 2026 | Capterra > Unsure of what to choose? Check Capterra to compare HoneyBook and Dynamics 365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/157279-162588/Dynamics-365-vs-HoneyBook --- # HoneyBook vs Dynamics 365 Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HoneyBookDynamics 3652/4 selected [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [## HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price $36.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [680 reviews](#user-reviews) Positive 639 Neutral 24 Negative 17 [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,820 reviews](#user-reviews) Positive 5,135 Neutral 550 Negative 135 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,515 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Data Security 4.8 Contact Management 4.7 Lead Management 4.7 Sales Pipeline Management 4.6 Activity Dashboard 4.6 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.4 Sales Pipeline Management 4.4 Activity Dashboard 4.3 User satisfaction User satisfaction 4.7 User reviews[680](https://www.capterra.com/p/162588/HoneyBook/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.4 User reviews[5,820](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $36Flat Rate, Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for HoneyBook is used by event planners, photographers, designers, consultants, coaches, doulas, trainers, interior designers, marketers, social media managers, and creative professionals. Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## User reviews Pros & cons RP Ryan P. Graphic Designer > "My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102) SB Sabre B. Systems Strategist > "I didn’t like how sometimes the payment processing wouldn’t work for some of my clients but it would work with others." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395) JM Jon M. Financing > "HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578757) NA Nicole A. Photography > "I couldn't keep the program due to the cost of it, it was out of my budget, there are a lot of features but for me as a freelancer, I was just getting..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6817834) Anthony R. finance and international business > "I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6321686) MM Mohammad M. Splunk System Administrator > "It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775331) AA Abby A. Fitness Coach > "I use it a lot and it save me the time of contacting clinets to remind them subscription renewing." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058695) KF Katelynn F. Digital Marketing Manager > "Price has increased to an amount that I personally find unreasonable, it's no longer worth the money." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526) KK Kelvin K. Web Developer > "HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743857) BM Brandy M. Manager > "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331) Caroline B. Bachelor in Supply Chain Management > "I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762) ML Matthew L. Operations Manager > "The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733) AG Ashleie G. Maternal and early childhood systems analyst > "It’s easy to setup and receive payments, send and receive emails and contracts with my customers and rarely have I had any tech issues." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7147872) RM Ryan M. Owner > "It was limited in features so it was hard to use for scaling a service based business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6737388) DJ Daphnah J. Web Designer > "What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6613382) TD Tom D. Owner and Lead Photographer > "I found HoneyBook to be lacking in metric analysis and social media management." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775805) LT Labidi T. IT Manager > "It also integrate well with other tool which helps create invoices with ease without much hassles." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6868672) RP Ryan P. Graphic Designer > "My least favorite thing is the price." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102) MP Marissa P. Executive Director > "Payments were easy to setup and it helped manage all the vendors and bands we book for our music festival." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7080111) AB Angela B. Owner > "Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6243031) VR Verified Reviewer Head Photographer and Owner > "It helped our Photography business with workflow and creating templates." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6882217) DG Desiree G. Peer support worker > "Cuatomer service was a little slow responding to a question i had." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787) KF Katelynn F. Digital Marketing Manager > "Besides an unnecessary jump in price, it's been a positive experience with ease of use, clients have no issues navigating their files." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526) MG Monche G. CEO > "I didn’t like that the pricing system was very high, especially for startup businesses" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709) ANDREY V. CEO > "Generous starter plans that let you save money up front when starting a new business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7031454) SP Scott P. Owner, manager > "The financial reports are not accurate." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6541428) AJ Amy J. Owner > "I can easily brand my proposals, invoices, contracts, client portals, etc. " [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959) John S. Social Media Consultant > "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115) Louisa C. Customer Success Manager > "Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060) EC Elizabeth C. Owner/ Manager > "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072) CF Chris F. Manager > "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787) TB Tanya B. Owner/Paralegal > "I have used quite a few payment platforms but couldn't even send an invoice using this program." [See full review](https://www.capterra.com/p/162588/HoneyBook/#SoftwareAdvice___4868837) Owen C. programmer > "It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488) Victoria N. Creative Owner > "Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract with..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3576482) AD Atama D. Business Owner > "I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6462176) Louisa C. Customer Success Manager > "Not worth the cost, expensive compared to other software" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060) Owen C. programmer > "It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488) Tess W. CEO/Founder > "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051) VC Vanessa C. Sales Manager > "It has any intuitive features rich interface that is very easy to navigate." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690) TB Tracy B. CEO > "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) ML Matthew L. Operations Manager > "The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733) RH Rachel H. Photographer > "I don't care for the home page set up, sometimes notifications don't show for me or they clear before I've clicked them." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3773533) VC Victoria C. CEO > "One feature I appreciate is the safe online payment site, which gives my clients peace of mind and enables them to conveniently make purchases without..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965542) VR Verified Reviewer Interior Designer > "The purpose of Smart Files is kind of pointless if I have to keep customizing my own templates." [See full review](https://www.capterra.com/p/162588/HoneyBook/#GetApp___3792359) CM Christian M. Facebook Ads Strategist > "Invoicing, contract signing and project tracking are made user-friendly by HoneyBook" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6735832) TB Tracy B. CEO > "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) VR Verified Reviewer CEO and Lead Consultant > "It needs some improvements but overall it's a good tool for the money." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7092722) TI Teri I. Owner > "The date field for smart files doesn't allow proper birth years." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3554315) MG Monche G. CEO > "I really believe that honey Book had taking my business to the next step on becoming a professional business from sending professional invoices." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709) KJ Kaycee J. Owner > "My customers just plop in their card information and then it hits my bank account." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3726232) JR Julie R. CEO Owner > "I am currently exploring all the other features to enhance my overall customer experience." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7014539) TB Tracy B. CEO > "I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) RA Rachel A. Lead Floral Designer > "It’s like having a part-time assistant, and that’s especially helpful in busy seasons." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6866938) Tess W. CEO/Founder > "They went out of their way to offend me and as a privately-owned company, I guess they have it as a right, but I think the diverse demographic should..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051) Mai M. VP of Events > "I found the entire experience to be streamlined and incredibly user friendly." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7065985) Matthew K. Portrait Artist > "The calendar sync is sometimes glitchy, but that could also be user error." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3775334) PW Peggie W. Manager > "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for management..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457) NP Nicholas P. Owner > "Honeybook, although it technically allows this, has a glitch that combines the branding at the footer of a template document that is client-facing...." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3362986) KW Kimb W. Owner > "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082) NE Nicole E. Owner > "Definitely a learning curve and not being able to speak to someone on the phone for support can make it a bit frustrating when first learning." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3529226) OB Olivia B. FOA > "What I like most about HoneyBook is how efficient the software is for appointment scheduling." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6429154) KJ Kaycee J. Owner > "The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3726232) Caroline B. Bachelor in Supply Chain Management > "Sending invoices is much easier for me and I manage my projects much more organized" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762) KB Kitty B. CEO > "The only reason I stopped using it was that I was using wave accounting at the time and it was too much work to transfer the sales into it, I needed..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3506651) SB Sabre B. Systems Strategist > "It definitely was was to use when I started my entrepreneur journey" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395) SM Samuel M. Student > "the tech support behind them is very poor and sometimes find it difficult to efficiently manage my business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044) DT Deja T. Operations Administrator > "I like the consistent updates and the ability to collaborate with peers." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672454) Gede Ananda A. Chief Executive Officer > "The thing I find that annoys me is whenever I try replying to client email, the app not actually using reply feature, instead the app just makes a new..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2876383) MK Madeline K. Account Executive > "I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of ours." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___5099918) Dheeraj U. Business Development Manager > "In comparison to other firms, the processing and quick deposit costs appear to be expensive." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770) BT Bradley T. Website Consultant > "It's good for the user that wants everytning in one place and doesnt need to customize much." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578225) AE Anisha E. Virtual Support Professional > "The only con I have found with Honeybook is the lack of a download feature for contracts and invoices after they've been executed." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3391283) DG Desiree G. Peer support worker > "The signature makes personal and businesses emails feel put together!" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787) JM Jocelyn M. Certified functional nutrition counselor > "Forms I uploaded for honeybook to place in system for me are not in the same format I sent them and are not user friendly for my clients." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3511200) VC Vanessa C. Sales Manager > "The interface is very easy to use and customize." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690) VR Verified Reviewer CEO > "Not everyone has the same process, and there is stuff I can't take off because it's default." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3828980) EE Elizabeth E. Vp Chief Publishing Officer > "My highlight is the fact that I can have everything that concerns a client all in one place." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6604290) VP Vanessa P. CEO > "I've had some clients complain that it's not always easy to log in or to navigate the software." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4432165) Tiara H. Founder > "Everything is laid out nicely for everyone to see (messages, threads, etc)." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6333890) Dheeraj U. Business Development Manager > "Some of my clients find the email threads quite bothersome." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770) [View Reviews](https://www.capterra.com/p/162588/HoneyBook/reviews/) Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows,..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MS Martina S. VP > "It often feels like a system built for administrators rather than everyday users." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) EL Evan L. Regional Business Manager > "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) Matt S. Activation Manager > "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) VR Verified Reviewer Marketing Manager CRM > "It can be hard to finetune to specific needs and existing things require rework to business special needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571) DT Dolores T. Teacher > "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) EM Ezekiel M. Systems Engineer > "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) VR Verified Reviewer Power platform developer > "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) MM Musa M. Software Developer > "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) PG Phani G. accounts manager > "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) SA Steven A. Multimedia Specialist > "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518) IS Intiaj S. Owner > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) JA Jaime A. Owner > "I am a very small oen employee business and the cost is too much for me at the moment" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630) SS Sergio S. Ports Operations Manager > "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752) RA Rizwan A. Development Manager > "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) AB Aaron B. Manufacturing Engineer > "I have not migrate into new outlook because of this." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594) Hicham M. Freelance Character Designer > "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765) KC Kajo C. Ecom Exec > "The learning curve is steep, especially if you aren't used to MS way of doing things." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828) BJC Barbara Jessica C. Marketer > "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) VR Verified Reviewer Analyst > "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) VR Verified Reviewer Health care administrator > "Implementation could be complex without proper training and learning." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) SE Santiago E. Coordinador de bodega > "I consider the cost of one professional license is a bit expensive" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023) RK Ritesh K. freelancer > "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779) RM Rodney M. Kitchen and appliances installation > "The outlook email , is very annoying, you never see when arrived the email" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6474055) Eric T. Manager, Project Management Office > "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353) SM Seriana M. Estimator > "There are long lag times and the processing times can take a while and sometimes there is a disconnect and the process has to be restarted" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4974298) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) ## User interface 4.73 (680) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,820) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important HoneyBook 25/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/162588/HoneyBook/#features) Dynamics 365 Top features 27/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) ### Recognition No recognitions have been awarded to HoneyBook Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support HoneyBook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details HoneyBook - By HoneyBook - Located in United States - Founded in 2013 Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/) $36/month Price $0.29 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/162588-207944/HoneyBook-vs-PayPal) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $50/month Price $38/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/157279-190778/Dynamics-365-vs-QuickBooks-Online) [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 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(1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $36/month Price $39/month 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-162588/Jobber-vs-HoneyBook) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $50/month Price $39/month 4.3 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-157279/Jobber-vs-Dynamics-365) [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/) $36/month Price Contact vendor for pricing 4.5 Features 4.2 4.6 Ease of Use 4.0 [View full 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Price $10.99/month 4.3 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/157279-184581/Dynamics-365-vs-Asana-PM)