# Compare Dynamics 365 vs Document360 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dynamics 365 and Document360 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157279-177031/Dynamics-365-vs-Document360

---

# Dynamics 365 vs Document360 Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dynamics 365Document3602/4 selected

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,822 reviews](#user-reviews)

Positive

5,137

Neutral

550

Negative

135

[## Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [291 reviews](#user-reviews)

Positive

284

Neutral

5

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.4

Activity Dashboard

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

NA

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

\--

User satisfaction

User satisfaction

4.4

User reviews[5,822](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.7

User reviews[291](https://www.capterra.com/p/177031/Document360/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

Best for

Document360 is suitable for businesses of all sizes and across all industries - IT, SaaS, Finances, Education, Healthcare, Legal, and more. Trusted by 100k+ users across the globe.

## User reviews

Pros & cons

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows,..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MS

Martina S.

VP

> "It often feels like a system built for administrators rather than everyday users."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

EL

Evan L.

Regional Business Manager

> "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

KA

Khyan A.

Manager

> "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

KA

Khyan A.

Manager

> "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

Matt S.

Activation Manager

> "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

VR

Verified Reviewer

Marketing Manager CRM

> "It can be hard to finetune to specific needs and existing things require rework to business special needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571)

DT

Dolores T.

Teacher

> "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

EM

Ezekiel M.

Systems Engineer

> "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

VR

Verified Reviewer

Power platform developer

> "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

MM

Musa M.

Software Developer

> "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

PG

Phani G.

accounts manager

> "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

SA

Steven A.

Multimedia Specialist

> "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518)

IS

Intiaj S.

Owner

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

JA

Jaime A.

Owner

> "I am a very small oen employee business and the cost is too much for me at the moment"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630)

SS

Sergio S.

Ports Operations Manager

> "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752)

RA

Rizwan A.

Development Manager

> "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

AB

Aaron B.

Manufacturing Engineer

> "I have not migrate into new outlook because of this."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594)

Hicham M.

Freelance Character Designer

> "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765)

KC

Kajo C.

Ecom Exec

> "The learning curve is steep, especially if you aren't used to MS way of doing things."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828)

BJC

Barbara Jessica C.

Marketer

> "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

VR

Verified Reviewer

Analyst

> "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

VR

Verified Reviewer

Health care administrator

> "Implementation could be complex without proper training and learning."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952)

KA

Khyan A.

Manager

> "From an SDR lens, the biggest win is visibility and structure in the sales pipeline."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

SE

Santiago E.

Coordinador de bodega

> "I consider the cost of one professional license is a bit expensive"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023)

RK

Ritesh K.

freelancer

> "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779)

RM

Rodney M.

Kitchen and appliances installation

> "The outlook email , is very annoying, you never see when arrived the email"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6474055)

Eric T.

Manager, Project Management Office

> "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353)

SM

Seriana M.

Estimator

> "There are long lag times and the processing times can take a while and sometimes there is a disconnect and the process has to be restarted"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4974298)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

SP

Sumukh P.

Assistant Manager

> "Its powerful search, category management, version control, and analytics features help maintain documentation efficiently while improving the overall..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762)

MS

MOHAMED S.

Data Analyst

> "Additionally, the platform lacks robust mobile optimization, which impacts accessibility for team members who need to quickly access information on the..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473)

MS

MOHAMED S.

Data Analyst

> "The ability to create customizable workflows helps us streamline the review process with Subject Matter Experts (SMEs)."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473)

SP

Sumukh P.

Assistant Manager

> "At times, the editor can also feel slightly laggy or fiddly when working with complex tables or large documentation projects."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762)

VR

Verified Reviewer

Technical Writer

> "In summary, Document360 is effective for structured documentation and day-to-day content management, with some limitations when it comes to flexibility..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

LB

Lorren B.

Product Manager

> "Certain layouts don’t always carry over as expected, which means extra cleanup work. While not a dealbreaker, it can slow down the documentation process."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

VR

Verified Reviewer

Senior Content Specialist

> "The tools provided by Document360, such as bulk management of articles and built-in AI tools, help us scale our operations and get rid of repetitive..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016549)

SB

Sofi B.

Technical writer

> "I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883184)

NG

Naman G.

Principal Product Manager

> "It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features...."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105)

LB

Lorren B.

Product Manager

> "The formatting options can be inconsistent at times, especially when importing or editing longer documents."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

SC

Shaunna C.

Creative Comms and Knowledge Base Admin

> "Page Creation & management, ease of use for non-HTML editors, flexibility & customization, pricing is fair, customer support was great, and simple UI/UX..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883312)

VR

Verified Reviewer

Support Enablement Manager

> "Some of the templates feel a little basic, and advanced features take a bit of time to figure out."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242)

LB

Lorren B.

Product Manager

> "Doc360 is a solid documentation platform with a clean interface and powerful search capabilities that make it easy for teams to find and manage content."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

BS

Britnie S.

Operations manager

> "Also, can't copy and paste the formatting from other software/ text."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283)

Atul B.

Documentation Writer Sr.

> "Also, it has a self-sign facility which helps our end users sign up and easily we can map their domains to specific parts of the documentation..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6849769)

PK

Punit K.

Technical Content Writer

> "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858)

VR

Verified Reviewer

Technical Writer

> "It supports clear organization of content through categories and articles, which helps maintain consistency as documentation grows."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

VR

Verified Reviewer

Support Enablement Manager

> "I’ve also run into the occasional bug or slow load when working with big docs."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242)

VR

Verified Reviewer

Technical Writer

> "They allow you to track changes, restore previous versions, and work confidently without worrying about losing content."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

Michael F.

Standards and Compliance Lead

> "The only minor downside I've encountered is the occasional slow loading time for very large documents. While this isn't a frequent issue, it can be a..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004)

VR

Verified Reviewer

Technical Writer

> "The editor strikes a good balance between simplicity and control—you can create well-formatted technical content quickly without needing heavy..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

CI

Clio I.

Marketing

> "can be a little user unfriendly when setting up so training is required if you want to set up your portal correctly"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487)

VR

Verified Reviewer

Documentation Manager

> "Outstanding customer support, quick and straightforward setup, clean and intuitive interface, and robust built-in analytics make it easy to manage and..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6819764)

AY

Assya Y.

Senior Product Content Writer

> "I've had instances where there was a system update I was not aware of, and it screwed up my site."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7005420)

RAJARAMAN R.

Technical Writer

> "The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238)

JC

Jordan C.

Education Coordinator

> "This can slow progress on articles or create design issues when it comes to an article's layout."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601)

VR

Verified Reviewer

Technical Writer

> "What stands out most about Document360 is how well it supports structured, scalable documentation without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

LH

Lara H.

Business Development

> "Everything is divided only by categories and articles, which makes navigation cumbersome."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885701)

RP

Rohit P.

Associate Product Management

> "It has streamlined our documentation process, improved collaboration across the team, and made it much easier for users to access the right information..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884733)

KN

Kevin N.

Software Engineer

> "Reviewing, assignment and publish process was not that intuitive."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929)

NG

Naman G.

Principal Product Manager

> "Page creation, categorization, and version control make it easy for multiple PMs and engineers to collaborate on documentation without stepping on each..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105)

CS

Christopher S.

Business Operations Analyst

> "Adjusting these requires specific custom coding.-Changes to the custom code don't automatically save and require you to manually do it each..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4993595)

LB

Lorren B.

Product Manager

> "The collaboration features are intuitive, and the ability to version and categorize documents has been a big help in keeping our knowledge base..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

PP

Prakruti P.

Product Documentation Lead

> "The costing and pricing structure is revised too frequently."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

AM

Anna M.

Technical Content Developer

> "A multitude of features is offered for the Knowledge Base, including many organizational options, a great localization functionality, article versioning..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6393957)

Brianne B.

Technical Writer

> "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297)

CS

Cookie S.

Technical Writer

> "The platform’s rich analytics provide valuable insights into user behavior, helping us understand what information our users are searching for and which..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6503753)

VR

Verified Reviewer

Knowledge Manager

> "Some features that our organization needs are not available."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263)

RAJARAMAN R.

Technical Writer

> "I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238)

ZG

Zoe G.

Lead Product Writer

> "Sometimes my questions took a while to get a response."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812)

VR

Verified Reviewer

Technical Director

> "It offers wide range of features including version control and collaborative editing which enhance our documentation process."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810)

BS

Britnie S.

Operations manager

> "The page formatting takes forever."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283)

VR

Verified Reviewer

Senior Manager

> "Users can quickly create, store share info with extensive training thus reducing reliance on IT and empowers employees to find answers independently."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6379879)

VR

Verified Reviewer

Knowledge Manager

> "A bit buggy sometimes."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263)

TT

Tory T.

Physician

> "So, it is more efficient, highly effective, but still allows you to put your own touch and spin on things to allow your work to reflect you."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6824734)

DP

Danyel P.

Director Customer Operations

> "The editing features are not always user friendly."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883376)

SH

Sam H.

Marketing Communications Manager

> "Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884809)

AC

Abigail C.

Technical Writer

> "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087)

AP

Alison P.

Head of Delivery Methodology

> "It has helped our team with defining processes for the business and being able to refer back to them when people are stuck."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016086)

MJ

Mark J.

Senior Technology Consultant

> "We have encountered issues where the document export encounters problems and we can't use it for a period of time."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4948562)

Sabitha A.

Business Presentation Specialist

> "Document360 centralized it, helping us build a single source of truth."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131)

AC

Abigail C.

Technical Writer

> "These directly affected our users' ability to view and access our documentation seamlessly."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087)

BrB

Björn B.

Lead Technical Writer

> "It’s user-friendly, reliable, and has made managing our documentation much simpler, both for our documentation team and our readers."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6842317)

Elliot N.

Technical Author

> "The Broken link analyser never updated meaning fixed links were still recorded as broken."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6109281)

PK

Punit K.

Technical Content Writer

> "It helps me create and share information easily, keeps everything organized, and makes finding things quick."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858)

AD

Andrea D.

Head of Customer Success

> "We have had a little trouble with the commenting tool."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6363083)

Michael F.

Standards and Compliance Lead

> "From PDFs to spreadsheets and presentations, it handles everything seamlessly. Whenever I’ve had questions or needed assistance, the customer support..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004)

CY

Callum Y.

Customer Success Manager

> "The text editor isn't the most intuitive to use and lacks features compared to competitors in the market."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6012315)

AT

Agnesa T.

Team lead

> "we started with transferring existing manuals on pdf and word, after our company succeed with knowledge base start."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7003850)

VR

Verified Reviewer

Product Specialist

> "Our IT department had a lot of questions about security of the data, it was challenging to get all of the required answers"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6119586)

PP

Prakruti P.

Product Documentation Lead

> "I appreciate the ability to make documentation privately enabled or publicly accessible, giving us flexibility and control."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

DD

Dawa D.

Technical Writer

> "Dislikes:a. Format painter option is not available, I miss thatb."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4935279)

VR

Verified Reviewer

Technical Writer

> "Overall, the experience with Document360 has been positive, especially for building and managing a structured knowledge base from scratch."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

MV

Mark V.

Product Owner

> "Not complety multilanguage some of the labels are still in english instead of Dutch."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___5014013)

RR

Rachael R.

Content Designer

> "I also like that I have the option to edit the code of an article if I can't achieve what I want to using the normal editor."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6630834)

VR

Verified Reviewer

Help Center Generalist

> "Not sure how it can be scaled; the overall page load speed and admin panel load speed is slow on older devices; poor main page configuration..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4617527)

VR

Verified Reviewer

Business Development Manager

> "An excellent software solution for consolidating business transaction views real-time tracing and streamlined documentation."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6389488)

ED

Emma D.

People and Engagement Support Officer

> "The search system is not the best, doesn't always pick up what I need."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6214046)

Sabitha A.

Business Presentation Specialist

> "Document360 strikes a perfect balance between simplicity and enterprise-grade features."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131)

ZC

Zea C.

SEO senior writer

> "For example, changing the folders icons is difficult because it does not always work, and you need to refresh, delete cookies and cache or just wait."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4284666)

CI

Clio I.

Marketing

> "great functionality and organisational features for knowledge base, support is quick and able to provide training sessions"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487)

YB

Yevstakhii B.

Teacher

> "For example, I have felt restricted by the limited design options available on the platform, particularly in terms of image placement and article layout."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833)

KN

Kevin N.

Software Engineer

> "The rendered layout for the docs and interaction with pictures seem to be pretty smooth."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929)

ES

Emmalee S.

Director of Operations

> "Sometimes the editing workflows are not always easy to work and navigating and organizing articles versus categories versus folders in the administrator..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3852388)

PP

Prakruti P.

Product Documentation Lead

> "Overall it meets our needs with features like versioning, category management, AI assistance."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

HP

Hari P.

Legal Executive

> "Session expiry which happens often is what i found to be a drawback of this application. And some other complications in content editing."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4527891)

Michael F.

Standards and Compliance Lead

> "DOC 360 supports a wide range of file formats, making it a versatile tool for various document types."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004)

BF

Bryn F.

Scientific and Technical Writer

> "It's a powerful system, but it doesn't seem to be possible to create internal knowledge bases alongside client-facing knowledge bases."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4361085)

LB

Lorren B.

Product Manager

> "Overall, Doc360 is a reliable tool that provides great value, but improvements in formatting and customization would push it from “great” to “excellent.”"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

JK

Jessika K.

Senior Technical Writer

> "I'd like to note that this bug is inconsistent. Whenever I run into a bug, I email the support team and receive an immediate response (within an hour)."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3906090)

[View Reviews](https://www.capterra.com/p/177031/Document360/reviews/)

## User interface

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,822)

4.66 (291)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Dynamics 365

Top features

27/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

Document360

11/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/177031/Document360/#features)

### Recognition

Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Document360 is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Document360

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

Document360

-   By Kovai.co
-   Located in United Kingdom
-   Founded in 2017

## Popular Comparisons

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

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[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

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Contact vendor for pricing

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Contact vendor for pricing

4.5

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/177031-224830/Document360-vs-Guru)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$50/month

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$25/month

4.3

Features

4.4

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,680)](https://www.capterra.com/p/136446/Confluence/reviews/)

Contact vendor for pricing

Price

$5.42/month

4.5

Features

4.4

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136446-177031/Confluence-vs-Document360)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$50/month

Price

$39/month

4.3

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-157279/Jobber-vs-Dynamics-365)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-177031/Connecteam-vs-Document360)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

$50/month

Price

$9/month

4.3

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-157279/monday-com-vs-Dynamics-365)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Contact vendor for pricing

Price

$25/month

4.5

Features

4.4

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-177031/Salesforce-vs-Document360)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

$50/month

Price

$31.1/month

4.3

Features

4.2

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Contact vendor for pricing

Price

$19/month

4.5

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-177031/Freshservice-vs-Document360)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$50/month

Price

$10.99/month

4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/157279-184581/Dynamics-365-vs-Asana-PM)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Contact vendor for pricing

Price

$39/month

4.5

Features

4.4

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164283-177031/Zendesk-vs-Document360)