# Compare Dynamics 365 vs Document360 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dynamics 365 and Document360 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157279-177031/Dynamics-365-vs-Document360

---

# Dynamics 365 vs Document360 Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dynamics 365Document3602/4 selected

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,834 reviews](#user-reviews)

Positive

5,147

Neutral

551

Negative

136

[## Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [292 reviews](#user-reviews)

Positive

285

Neutral

5

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.4

Activity Dashboard

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

NA

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

\--

User satisfaction

User satisfaction

4.4

User reviews[5,834](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.7

User reviews[292](https://www.capterra.com/p/177031/Document360/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

Best for

Document360 is suitable for businesses of all sizes and across all industries - IT, SaaS, Finances, Education, Healthcare, Legal, and more. Trusted by 100k+ users across the globe.

## User reviews

Pros & cons

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be logged in the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full picture and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all live in one..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows, dashboards, and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from tools our team already..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Blake A.

IT Technician

> "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person just to manage and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall turnaround,..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

VR

Verified Reviewer

CEO

> "Sometimes it becomes slow and there are random bugs with invoicing and bank sync."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with customers..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

AV

Arne V.

Controller

> "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the flexibility to..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

JP

Jonathan P.

Digital Content Specialist

> "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

Blake A.

IT Technician

> "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view of operational..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Breanna G.

Onboarding Coordinator

> "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

VR

Verified Reviewer

Sales Specialist

> "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better visibility into customer and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full sales pipe..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

SS

Sarita S.

Lead software engineer

> "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MS

Martina S.

VP

> "It often feels like a system built for administrators rather than everyday users."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

BL

Byron L.

Software Developer

> "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

VR

Verified Reviewer

Full Stack Developer

> "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819)

Breanna G.

Onboarding Coordinator

> "Training new staff on it is difficult."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

KA

Khyan A.

Manager

> "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce Sales Cloud."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

KA

Khyan A.

Manager

> "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a very capable..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of business..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

EM

Ezekiel M.

Systems Engineer

> "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow among different..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across departments..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

PG

Phani G.

accounts manager

> "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

SA

Steven A.

Multimedia Specialist

> "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to using the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518)

IS

Intiaj S.

Owner

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together enhance..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

SS

Sergio S.

Ports Operations Manager

> "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752)

KC

Kajo C.

Ecom Exec

> "The learning curve is steep, especially if you aren't used to MS way of doing things."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation capabilities, though..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

Hicham M.

Freelance Character Designer

> "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

VR

Verified Reviewer

Health care administrator

> "Implementation could be complex without proper training and learning."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952)

VR

Verified Reviewer

Analyst

> "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

SE

Santiago E.

Coordinador de bodega

> "I consider the cost of one professional license is a bit expensive"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023)

KA

Khyan A.

Manager

> "From an SDR lens, the biggest win is visibility and structure in the sales pipeline."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

SP

Sumukh P.

Assistant Manager

> "Its powerful search, category management, version control, and analytics features help maintain documentation efficiently while improving the overall user..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762)

VS

Vignesh S.

Sr Manager

> "One challenge is the lack of consolidated analytics across workspaces, as reporting is currently available only at the individual workspace level, which..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193)

VS

Vignesh S.

Sr Manager

> "We’ve been using Document360 as our knowledge base and documentation platform, and it has significantly improved how we manage and deliver product..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193)

VS

Vignesh S.

Sr Manager

> "Additionally, MCOP integration for analytics data is not yet available, limiting deeper reporting capabilities."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193)

VR

Verified Reviewer

Technical Writer

> "In summary, Document360 is effective for structured documentation and day-to-day content management, with some limitations when it comes to flexibility and..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

SP

Sumukh P.

Assistant Manager

> "At times, the editor can also feel slightly laggy or fiddly when working with complex tables or large documentation projects."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762)

VR

Verified Reviewer

Senior Content Specialist

> "The tools provided by Document360, such as bulk management of articles and built-in AI tools, help us scale our operations and get rid of repetitive tasks."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016549)

MS

MOHAMED S.

Data Analyst

> "Additionally, the platform lacks robust mobile optimization, which impacts accessibility for team members who need to quickly access information on the go."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473)

NG

Naman G.

Principal Product Manager

> "It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features. While..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105)

LB

Lorren B.

Product Manager

> "Certain layouts don’t always carry over as expected, which means extra cleanup work. While not a dealbreaker, it can slow down the documentation process."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

SC

Shaunna C.

Creative Comms and Knowledge Base Admin

> "Page Creation & management, ease of use for non-HTML editors, flexibility & customization, pricing is fair, customer support was great, and simple UI/UX..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883312)

SB

Sofi B.

Technical writer

> "I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883184)

LB

Lorren B.

Product Manager

> "Doc360 is a solid documentation platform with a clean interface and powerful search capabilities that make it easy for teams to find and manage content."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

LB

Lorren B.

Product Manager

> "The formatting options can be inconsistent at times, especially when importing or editing longer documents."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

VR

Verified Reviewer

Technical Writer

> "It supports clear organization of content through categories and articles, which helps maintain consistency as documentation grows."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

VR

Verified Reviewer

Support Enablement Manager

> "Some of the templates feel a little basic, and advanced features take a bit of time to figure out."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242)

VR

Verified Reviewer

Technical Writer

> "They allow you to track changes, restore previous versions, and work confidently without worrying about losing content."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

BS

Britnie S.

Operations manager

> "Also, can't copy and paste the formatting from other software/ text."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283)

VR

Verified Reviewer

Technical Writer

> "The editor strikes a good balance between simplicity and control—you can create well-formatted technical content quickly without needing heavy..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

PK

Punit K.

Technical Content Writer

> "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858)

RAJARAMAN R.

Technical Writer

> "The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238)

VR

Verified Reviewer

Support Enablement Manager

> "I’ve also run into the occasional bug or slow load when working with big docs."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242)

MS

MOHAMED S.

Data Analyst

> "The ability to create customizable workflows helps us streamline the review process with Subject Matter Experts (SMEs)."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473)

Michael F.

Standards and Compliance Lead

> "The only minor downside I've encountered is the occasional slow loading time for very large documents. While this isn't a frequent issue, it can be a bit..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004)

VR

Verified Reviewer

Technical Writer

> "What stands out most about Document360 is how well it supports structured, scalable documentation without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

AY

Assya Y.

Senior Product Content Writer

> "I've had instances where there was a system update I was not aware of, and it screwed up my site."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7005420)

RP

Rohit P.

Associate Product Management

> "It has streamlined our documentation process, improved collaboration across the team, and made it much easier for users to access the right information at..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884733)

JC

Jordan C.

Education Coordinator

> "This can slow progress on articles or create design issues when it comes to an article's layout."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601)

NG

Naman G.

Principal Product Manager

> "Page creation, categorization, and version control make it easy for multiple PMs and engineers to collaborate on documentation without stepping on each..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105)

LH

Lara H.

Business Development

> "Everything is divided only by categories and articles, which makes navigation cumbersome."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885701)

LB

Lorren B.

Product Manager

> "The collaboration features are intuitive, and the ability to version and categorize documents has been a big help in keeping our knowledge base organized."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

KN

Kevin N.

Software Engineer

> "Reviewing, assignment and publish process was not that intuitive."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929)

AM

Anna M.

Technical Content Developer

> "A multitude of features is offered for the Knowledge Base, including many organizational options, a great localization functionality, article versioning..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6393957)

CS

Christopher S.

Business Operations Analyst

> "Adjusting these requires specific custom coding.-Changes to the custom code don't automatically save and require you to manually do it each time-Searching..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4993595)

CS

Cookie S.

Technical Writer

> "The platform’s rich analytics provide valuable insights into user behavior, helping us understand what information our users are searching for and which..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6503753)

PP

Prakruti P.

Product Documentation Lead

> "The costing and pricing structure is revised too frequently."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

Atul B.

Documentation Writer Sr.

> "Also, it has a self-sign facility which helps our end users sign up and easily we can map their domains to specific parts of the documentation (categories)."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6849769)

Brianne B.

Technical Writer

> "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the front-end..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297)

RAJARAMAN R.

Technical Writer

> "I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238)

VR

Verified Reviewer

Knowledge Manager

> "Some features that our organization needs are not available."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263)

VR

Verified Reviewer

Documentation Manager

> "Outstanding customer support, quick and straightforward setup, clean and intuitive interface, and robust built-in analytics make it easy to manage and..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6819764)

CI

Clio I.

Marketing

> "can be a little user unfriendly when setting up so training is required if you want to set up your portal correctly"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487)

VR

Verified Reviewer

Technical Director

> "It offers wide range of features including version control and collaborative editing which enhance our documentation process."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810)

ZG

Zoe G.

Lead Product Writer

> "Sometimes my questions took a while to get a response."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812)

VR

Verified Reviewer

Senior Manager

> "Users can quickly create, store share info with extensive training thus reducing reliance on IT and empowers employees to find answers independently."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6379879)

BS

Britnie S.

Operations manager

> "The page formatting takes forever."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283)

VS

Vignesh S.

Sr Manager

> "Overall, Document360 has been a reliable platform for creating and maintaining a modern, professional knowledge base."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193)

VR

Verified Reviewer

Knowledge Manager

> "A bit buggy sometimes."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263)

SH

Sam H.

Marketing Communications Manager

> "Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884809)

DP

Danyel P.

Director Customer Operations

> "The editing features are not always user friendly."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883376)

AP

Alison P.

Head of Delivery Methodology

> "It has helped our team with defining processes for the business and being able to refer back to them when people are stuck."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016086)

AC

Abigail C.

Technical Writer

> "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087)

PK

Punit K.

Technical Content Writer

> "It helps me create and share information easily, keeps everything organized, and makes finding things quick."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858)

MJ

Mark J.

Senior Technology Consultant

> "We have encountered issues where the document export encounters problems and we can't use it for a period of time."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4948562)

Michael F.

Standards and Compliance Lead

> "From PDFs to spreadsheets and presentations, it handles everything seamlessly. Whenever I’ve had questions or needed assistance, the customer support team..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004)

AC

Abigail C.

Technical Writer

> "These directly affected our users' ability to view and access our documentation seamlessly."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087)

AT

Agnesa T.

Team lead

> "we started with transferring existing manuals on pdf and word, after our company succeed with knowledge base start."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7003850)

Elliot N.

Technical Author

> "The Broken link analyser never updated meaning fixed links were still recorded as broken."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6109281)

PP

Prakruti P.

Product Documentation Lead

> "I appreciate the ability to make documentation privately enabled or publicly accessible, giving us flexibility and control."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

CY

Callum Y.

Customer Success Manager

> "The text editor isn't the most intuitive to use and lacks features compared to competitors in the market."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6012315)

VR

Verified Reviewer

Technical Writer

> "Overall, the experience with Document360 has been positive, especially for building and managing a structured knowledge base from scratch."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

VR

Verified Reviewer

Product Specialist

> "Our IT department had a lot of questions about security of the data, it was challenging to get all of the required answers"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6119586)

RR

Rachael R.

Content Designer

> "I also like that I have the option to edit the code of an article if I can't achieve what I want to using the normal editor."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6630834)

DD

Dawa D.

Technical Writer

> "Dislikes:a. Format painter option is not available, I miss thatb."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4935279)

VR

Verified Reviewer

Business Development Manager

> "An excellent software solution for consolidating business transaction views real-time tracing and streamlined documentation."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6389488)

MV

Mark V.

Product Owner

> "Not complety multilanguage some of the labels are still in english instead of Dutch."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___5014013)

KN

Kevin N.

Software Engineer

> "The rendered layout for the docs and interaction with pictures seem to be pretty smooth."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929)

VR

Verified Reviewer

Help Center Generalist

> "Not sure how it can be scaled; the overall page load speed and admin panel load speed is slow on older devices; poor main page configuration functionality"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4617527)

PP

Prakruti P.

Product Documentation Lead

> "Overall it meets our needs with features like versioning, category management, AI assistance."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

ED

Emma D.

People and Engagement Support Officer

> "The search system is not the best, doesn't always pick up what I need."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6214046)

Michael F.

Standards and Compliance Lead

> "DOC 360 supports a wide range of file formats, making it a versatile tool for various document types."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004)

ZC

Zea C.

SEO senior writer

> "For example, changing the folders icons is difficult because it does not always work, and you need to refresh, delete cookies and cache or just wait."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4284666)

LB

Lorren B.

Product Manager

> "Overall, Doc360 is a reliable tool that provides great value, but improvements in formatting and customization would push it from “great” to “excellent.”"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

YB

Yevstakhii B.

Teacher

> "For example, I have felt restricted by the limited design options available on the platform, particularly in terms of image placement and article layout."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833)

RN

Ricardo N.

IT Specialist

> "Document360 offers an excellent platform for managing and publishing a knowledge base."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7039026)

ES

Emmalee S.

Director of Operations

> "Sometimes the editing workflows are not always easy to work and navigating and organizing articles versus categories versus folders in the administrator..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3852388)

VR

Verified Reviewer

Procurement Analyst

> "Document360 is a comprehensive and flexible knowledge base platform known for its intuitive interface and robust feature set."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6499845)

HP

Hari P.

Legal Executive

> "Session expiry which happens often is what i found to be a drawback of this application. And some other complications in content editing."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4527891)

VR

Verified Reviewer

Technical Director

> "Document360 integrates well with our existing tools streamlining our workflows and enhancing productivity."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810)

BF

Bryn F.

Scientific and Technical Writer

> "It's a powerful system, but it doesn't seem to be possible to create internal knowledge bases alongside client-facing knowledge bases."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4361085)

[View Reviews](https://www.capterra.com/p/177031/Document360/reviews/)

## User interface

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,834)

4.66 (292)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Dynamics 365

Top features

27/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

Document360

11/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/177031/Document360/#features)

### Recognition

Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Document360 is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Document360

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

Document360

-   By Kovai.co
-   Located in United Kingdom
-   Founded in 2017

## Popular Comparisons

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

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4.1

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[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

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[Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

Contact vendor for pricing

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Contact vendor for pricing

4.5

Features

4.8

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/177031-224830/Document360-vs-Guru)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$50/month

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4.3

Features

4.4

4.1

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[View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-177031/Connecteam-vs-Document360)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$50/month

Price

$14/month

4.3

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/)

Contact vendor for pricing

Price

$5.42/month

4.5

Features

4.4

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136446-177031/Confluence-vs-Document360)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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$50/month

Price

$31.1/month

4.3

Features

4.2

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Contact vendor for pricing

Price

$19/month

4.5

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-177031/Freshservice-vs-Document360)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$50/month

Price

$7/year

4.3

Features

4.5

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Contact vendor for pricing

Price

$25/month

4.5

Features

4.4

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-177031/Salesforce-vs-Document360)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$50/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-157279/NetSuite-vs-Dynamics-365)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Contact vendor for pricing

Price

$15/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-177031/LiveAgent-vs-Document360)