# Compare Dynamics 365 vs HighLevel 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dynamics 365 and HighLevel based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157279-177156/Dynamics-365-vs-HighLevel

---

# Dynamics 365 vs HighLevel Features and Cost Comparison

Last updated April 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dynamics 365HighLevel2/4 selected

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.1 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/)

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,819 reviews](#user-reviews)

Positive

5,135

Neutral

549

Negative

135

[## HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.1 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/)

Starting Price

$97.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

3.7

Customer Service

3.7

Reviews Sentiment

Based on [87 reviews](#user-reviews)

Positive

71

Neutral

4

Negative

12

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.4

Activity Dashboard

4.3

59%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.0

Lead Management

3.8

Sales Pipeline Management

4.0

Activity Dashboard

\--

User satisfaction

User satisfaction

4.4

User reviews[5,819](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.1

User reviews[87](https://www.capterra.com/p/177156/HighLevel/reviews/)

Ease of use

3.7

Functionality

4.2

Value for money

4.0

Customer support

3.7

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$97Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

Best for

HighLevel's all-in-one Sales & Marketing CRM is perfect for businesses looking to scale a flat/monthly price with unlimited Contacts & Users. Additionally, the white-label plans enable agencies & cons

## User reviews

Pros & cons

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows,..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

EL

Evan L.

Regional Business Manager

> "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

KA

Khyan A.

Manager

> "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

KA

Khyan A.

Manager

> "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

Matt S.

Activation Manager

> "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831)

VR

Verified Reviewer

Marketing Manager CRM

> "It can be hard to finetune to specific needs and existing things require rework to business special needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

DT

Dolores T.

Teacher

> "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

EM

Ezekiel M.

Systems Engineer

> "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

VR

Verified Reviewer

Power platform developer

> "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

PG

Phani G.

accounts manager

> "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223)

MM

Musa M.

Software Developer

> "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

SA

Steven A.

Multimedia Specialist

> "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

IS

Intiaj S.

Owner

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800)

JA

Jaime A.

Owner

> "I am a very small oen employee business and the cost is too much for me at the moment"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

RA

Rizwan A.

Development Manager

> "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212)

SS

Sergio S.

Ports Operations Manager

> "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

AB

Aaron B.

Manufacturing Engineer

> "I have not migrate into new outlook because of this."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

KC

Kajo C.

Ecom Exec

> "The learning curve is steep, especially if you aren't used to MS way of doing things."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828)

Hicham M.

Freelance Character Designer

> "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

BJC

Barbara Jessica C.

Marketer

> "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

VR

Verified Reviewer

Health care administrator

> "Implementation could be complex without proper training and learning."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952)

VR

Verified Reviewer

Analyst

> "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

SE

Santiago E.

Coordinador de bodega

> "I consider the cost of one professional license is a bit expensive"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023)

KA

Khyan A.

Manager

> "From an SDR lens, the biggest win is visibility and structure in the sales pipeline."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

RM

Rodney M.

Kitchen and appliances installation

> "The outlook email , is very annoying, you never see when arrived the email"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6474055)

RK

Ritesh K.

freelancer

> "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779)

SM

Seriana M.

Estimator

> "There are long lag times and the processing times can take a while and sometimes there is a disconnect and the process has to be restarted"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4974298)

Eric T.

Manager, Project Management Office

> "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353)

RG

Rne G.

Sales

> "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

AL

Alexandra L.

Customer success manager

> "Overall is a great system to sell to clients if you are building funnels and email automations, they keep adding new features which..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7010989)

ZM

Zack M.

Founder

> "Everything from creating a basic landing page sign up, to communities, to courses is SO SO SO complicated to set up, run and scale."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

ZM

Zack M.

Founder

> "I'm currently using Kajabi for various projects, and I wanted to give GHL a shot because it's receiving a lot of attention via their..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

CW

Colene W.

Office Manager

> "I wish there was more of a guidance in there on how to use everything because it can sometimes seem overwhelming."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474)

JG

Julia G.

Dance Teacher and Choreographer

> "It was good for what I needed - having multiple employees contacting clients using our business phone number at the same time"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984)

JG

Julia G.

Dance Teacher and Choreographer

> "Took a while to navigate, there are a lot of features, many I did not need and the screen can feel overwhelming and hard to find what I..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677984)

AL

Alexandra L.

Customer success manager

> "As an agency, it’s a good system to deliver to small size business clients."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7010989)

CW

Colene W.

Office Manager

> "It has a lot of features that I do not know how to use."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___7134474)

ZM

Zack M.

Founder

> "The platform is inspiring, and instills a "you can do anything with GHL" mindset through all of their marketing channels."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

AB

Amy B.

Owner

> "Then worked for about 10 days, I put dozens of hours into my websites and back to the account being messed up again."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912)

ZM

Zack M.

Founder

> "Note that I am successful in the online course space, and live from this type of business currently."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6566418)

Chad W.

Project Architect

> "Lots of thibgs to configure which csn make some area frustrating"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6770224)

AS

Austin S.

Junior Accountant

> "Overall the app worked well for me and it helped my company reach its advertising goals."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6509693)

AB

Amy B.

Owner

> "I spent dozens of hours on phone with support because I did not want to lose the 25 hours of work. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6344912)

DG

Desirae G.

Owner

> "I have had an extremely positive experience with HighLevel. While there has been a learning curve with the set up there are so many..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6445772)

Beven S.

CEO

> "when you sign up they treat you to a call where the opporates that is meant to familiarize you with the platform only spends his time..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

Gideon N.

Owner

> "Having an all-in-one solution for email/SMS campaigns, funnels, scheduling, and CRM saves me hours or headache, time, and thousands of..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3711837)

Beven S.

CEO

> "They also refuse any form of refund, and they also refuse to delete my account as they say my trial is still active for another 24 days."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

GD

Geoffrey D.

CEO

> "You can deploy in a few clicks a preconfigured environment to be operational, manage all your clients form one place, easily add Twilio..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4405687)

Beven S.

CEO

> "My advice stay away, it's a scam and should not be included in any offer you take to your clients, because their behavior will cause..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

MH

Martin H.

Business owner

> "Customer service was very good, was always able to help with any issues I had."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6677047)

SV

Sam V.

Owner

> "This company does not care about you at all and everyone seems to be incentivized through bonuses in sighups without any performance."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6153575)

CFM

Carlos Fernando M.

Sr Manager

> "You can build a funnel of any kind on this CRM, you can do follow ups on leads, or clients, this thing is useful in so many different..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4700681)

AP

Aria P.

Chief Marketing Officer

> "The highest tier of membership is quite expensive and certain facets of the software are difficult to learn initially."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6009369)

Cornell A.

CEO

> "With its easy to use platform and endless tutorials, I could easily integrate HighLevel with all other outside platforms and software..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4590136)

SV

Sam V.

Owner

> "They said they were going to refund charges and then didn't and I had to follow up multiple times and then was left disappointed in the..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6153575)

Gideon N.

Owner

> "HighLevel is my main business software: Everything else in my stack must integrate well with it for me to even consider using."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3711837)

SM

Stuart M.

Sales Director

> "do not use it - if you want to evaluate it for your organisation, ensure you cancel your Credit Card straight after you put the details..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3551587)

Chandan M.

Marketing Consultant

> "From funnels to campaigns to triggers to reputation management, everything can be done with this single software."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

JH

Jessica H.

Owner

> "I no longer get emails when leads schedule appointment requests"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6108779)

VR

Verified Reviewer

Director

> "Fairly good templates for websites"

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5089294)

Allen E.

President

> "I did find it a little bit difficult at first to get started as far as creating automations."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6243710)

Chandan M.

Marketing Consultant

> "This is a 360 degree marketing tool that provides almost every possibilities you might be looking for in automation."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

VR

Verified Reviewer

CEO

> "I also can't even access the support portal, as my log in details are not recognised, even though they work for logging into my account."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4664139)

BB

Bill B.

Owner

> "ve used the Funnel Creation aspect of it to build a high quality website for my business and I use the software's Appointment..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3031840)

WW

Wayne W.

Principal

> "It takes forever to get through their question tree to get service."

[See full review](https://www.capterra.com/p/177156/HighLevel/#SoftwareAdvice___6180031)

IH

Inayet H.

Owner

> "The software is affordable and includes a wide range of features that are helpful for small if you can sell the SaaS platform."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3652280)

Sonnal S S.

Director

> "I signed up for 14 days trial and they immediately charged my card $299 USD"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4954322)

SK

Sandor K.

Voice Trainer

> "This is a big help to market my own services."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4947811)

Beven S.

CEO

> "This will put your agency in jeopardy, while they sit back and make all the money. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

MJ

Matthew J.

Business Development

> "Really appreciated Muthaiah's attention to derail and help"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6125758)

BR

Ben R.

Digital advertiser

> "After 4 hours waiting on zoom and wasting time calling them I have got absolutely no where."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5054057)

VR

Verified Reviewer

Director

> "Now you can, with GoHighLevel, an all-in-one sales and marketing platform that lets you sell your products and services like never..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "I think what they're trying to do is a big ask, but after two months of wrestling with the system, they are failing. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

GD

Geoffrey D.

CEO

> "Really good overall experience, it will answer 98% of your needs if you're a marketing agency owner, for a more than fair monthy price"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4405687)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "Their staff will even admit they don't know how the system works, and from their words "no one really does"."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

JK

Jacob K.

Owner

> "Love HighLevel, so glad I don't have to track all the data they can on spreadsheets or anything now!"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4434875)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "The support staff is untrained and borderline useless. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

AP

Aria P.

Chief Marketing Officer

> "From an agency standpoint, HighLevel truly does it all."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___6009369)

VR

Verified Reviewer

Co Founder and CTO - VP of Product Development

> "Everywhere you turn is one giant bug after another. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___5080259)

JK

Jacob K.

Owner

> "I love that they train me how to use it AND how I could benefit from signing other businesses up on this incredible software!"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4434875)

JP

Justin P.

Marketing Consultant

> "I was also unware of the additional costs for SMS and email marketing, this probably comes with my novelty to the product."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

JP

Justin P.

Marketing Consultant

> "This is a all-in-one solution for your marketing efforts."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

Beven S.

CEO

> "That is never free, Thus the con."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___6204809)

Chandan M.

Marketing Consultant

> "It's a great tool to have that does 90% of your work with automation."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4374296)

VR

Verified Reviewer

Marketing Professional

> "Every time I demo HighLevel to a client, they say "it's not user friendly" and I ask them to try it for a month."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3520489)

JP

Justin P.

Marketing Consultant

> "The customer services is amazing and the onboarding process and customer success team is great."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4235269)

MW

Mark W.

Owner

> "Unfortunately I found a lot of the features did not work properly and couldn't be relied on."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4457242)

AA

Adefemi A.

Funnel hacker

> "It's robustness and many functionalities"

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3577819)

MW

Mark W.

Owner

> "I paid for their premium setup and received very poor results."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4457242)

VR

Verified Reviewer

CEO

> "Great functionality and business model."

[See full review](https://www.capterra.com/p/177156/HighLevel/#GetApp___4664139)

HA

Hassan A.

CEO

> "Do not buy."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4143456)

IH

Inayet H.

Owner

> "I am happy with the experience with the software but their tech support can improve a lot."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3652280)

VR

Verified Reviewer

Director

> "They also have customer support which TBH was somewhat slow and disappointing! "

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3329659)

NS

Nick S.

Owner

> "We use this platform to build out facebook ad funnels and to give our clients a great looking dashboard for them to see all their..."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2541777)

VR

Verified Reviewer

Founder

> "NO ONE will email/call/text/follow up. "

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3363395)

Jeanette D.

President

> "However, once I started working in the platform every day, it was very easy to navigate through and very intuitive."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___3523941)

AC

Amy C.

Ops Manager

> "Last update they did messed up all our calendars and if it weren't by chance that we saw what had happened we would've had big problems."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2513902)

ED

Ely D.

Founder

> "The ease of use of this platform is night and day different from the previous platform I've used for over a decade."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___4219586)

JM

Joseph M.

Owner and CEO

> "This software has a pretty steep learning curve and takes a while to become proficient."

[See full review](https://www.capterra.com/p/177156/HighLevel/#Capterra___2425756)

[View Reviews](https://www.capterra.com/p/177156/HighLevel/reviews/)

## User interface

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,819)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)

4.15 (87)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Dynamics 365

27/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

HighLevel

Top features

31/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/177156/HighLevel/#features)

### Recognition

Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to HighLevel

### Deployment & support

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HighLevel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

HighLevel

-   By Innovate Fast
-   Located in United States
-   Founded in

## Popular Comparisons

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

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4.1

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[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.15 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

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4.2

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3.7

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[View full comparison](https://www.capterra.com/compare/152373-177156/HubSpot-CRM-vs-HighLevel)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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4.3

Features

4.4

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.15 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$97/month

Price

$14/month

4.2

Features

4.3

3.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/155928-177156/Zoho-CRM-vs-HighLevel)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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4.3

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-157279/Jobber-vs-Dynamics-365)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.15 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

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$97/month

Price

$69/month

4.2

Features

4.3

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-177156/Bitrix24-vs-HighLevel)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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$50/month

Price

$9/month

4.3

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-157279/monday-com-vs-Dynamics-365)

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[4.15 (87)](https://www.capterra.com/p/177156/HighLevel/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

$97/month

Price

$31.1/month

4.2

Features

4.2

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-177156/Odoo-vs-HighLevel)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

$50/month

Price

$31.1/month

4.3

Features

4.2

4.1

Ease of Use

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

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$50/month

Price

$10.99/month

4.3

Features

4.4

4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/157279-184581/Dynamics-365-vs-Asana-PM)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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$50/month

Price

$7.91/month

4.3

Features

4.4

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-157279/JIRA-vs-Dynamics-365)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$50/month

Price

$5/month

4.3

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/157279-211559/Dynamics-365-vs-Trello)