---
title: "Compare Dynamics 365 vs Wave 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Dynamics 365 and Wave based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/157279-178021/Dynamics-365-vs-Wave-Apps"
page_type: "comparison"
language: "en"
---

# Dynamics 365 vs Wave Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dynamics 365Wave2/4 selected

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.4 (1,730)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,858 reviews](#user-reviews)

Positive

5,169

Neutral

553

Negative

136

[## Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.4 (1,730)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.6

Functionality

4.2

Ease of Use

4.5

Customer Service

4

Reviews Sentiment

Based on [1,730 reviews](#user-reviews)

Positive

1,511

Neutral

107

Negative

112

## Not a match? Find software alternatives tailored to your priorities.

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,748 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Invoice Creation

4.5

Invoice Processing

4.3

Quotes/Estimates

NA

Payment Processing

NA

Credit Card Processing

NA

64%Fit

Missing features

Feature ratings

Invoice Creation

4.6

Invoice Processing

4.6

Quotes/Estimates

NA

Payment Processing

NA

Credit Card Processing

4.5

User satisfaction

User satisfaction

4.4

User reviews[5,858](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.4

User reviews[1,730](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.6

Customer support

4.0

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$19Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

Best for

Wave helps small business owners, freelancers, solopreneurs, and consultants in the US and Canada manage accounting, payroll, invoicing, estimating and other processes.

## User reviews

Pros & cons

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Andrea L.

Innovation Manager

> "It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186953)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Christopher V.

Human Relations

> "No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it...."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Christopher V.

Human Relations

> "With Dynamics, they can track a high-value lead, update a pipeline forecasting model, and review financial compliance metrics without ever truly leaving their..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Blake A.

IT Technician

> "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Blake A.

IT Technician

> "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

VR

Verified Reviewer

CEO

> "Sometimes it becomes slow and there are random bugs with invoicing and bank sync."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930)

VR

Verified Reviewer

Sales Specialist

> "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474)

AV

Arne V.

Controller

> "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

JP

Jonathan P.

Digital Content Specialist

> "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Christopher V.

Human Relations

> "You deploy exactly what you need to secure your current objectives be it Sales, Finance, or Supply Chain and scale up the architecture as your footprint expands."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Breanna G.

Onboarding Coordinator

> "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

SS

Sarita S.

Lead software engineer

> "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MS

Martina S.

VP

> "It often feels like a system built for administrators rather than everyday users."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

BL

Byron L.

Software Developer

> "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

Breanna G.

Onboarding Coordinator

> "Training new staff on it is difficult."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

VR

Verified Reviewer

Full Stack Developer

> "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

KA

Khyan A.

Manager

> "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

ML

Mike L.

Global Head of Product Development

> "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

KA

Khyan A.

Manager

> "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

RG

Rne G.

Sales

> "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

MG

MARIE G.

Accountant

> "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

KA

Khyan A.

Manager

> "From an SDR lens, the biggest win is visibility and structure in the sales pipeline."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

MTA

Md Tabrez A.

Senior Associate

> "Sometimes the performance goes wrong, otherwise, all is good."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6581390)

AV

Alexandra V.

People Business Partner

> "Outside the lag from being overly customized, the refreshed system now works more efficiently and seamlessly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

Masud R.

owner

> "One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6211646)

Dixit V.

Support Engineer

> "Dynamics 365 has been a valuable asset for our business."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6491623)

DY

Deniz Y.

Software Developer

> "You have to really invest some tutorial for using 100% of the features which I still can't."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4721856)

CD

Christian D.

Manager

> "However, I'm hopeful that it will get to that point with further investment from Microsoft."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

SH

Shane H.

accounts

> "Some users also feel that they are paying for features they don't need or use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4774867)

TF

Tayo F.

Consultant

> "Dynamics 365 has been a valuable asset for our business."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6442219)

VR

Verified Reviewer

Administration

> "Having to pay a fee, as I am unemployed"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5019728)

Cristian S.

Especialista en marketing

> "Learning the platform and tools required a strong investment at the beginning, the results were immediate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5061217)

RM

Renaud M.

CCO

> "It was ok, but I fund the software to be too cumbersome to use efficiently"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3727185)

RW

Ray W.

Senior Consultwnt

> "Great product to be honest, many different modules. But very good user interface but can be costly for implementation."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7045356)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

VK

Victor K.

Freelencer

> "Its user-friendly interface and robust features have significantly enhanced our overall efficiency and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6165236)

AL

Andre L.

Program Manager

> "First, the interface is a bit clunky and unorganized."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848)

VH

Victor H.

CEO

> "Microsoft Dynamics has the applications a lot of companies use these day, which makes it easy to interact with them."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6076038)

JM

Justus M.

Freelancer

> "User interface: Some users may find the user interface of Dynamics 365 to be less intuitive or user-friendly compared to other platforms."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542)

SB

Saurabh B.

Area Sales Manager

> "Interface is good for PC as well as Mobile."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4299995)

JM

Justus M.

Freelancer

> "Additionally, some users may find the user interface to be less intuitive compared to other platforms."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

GN

Gabriel N.

Senior accounting officer

> "This version, at least the one used by us, is lacking the following: 1. ability to integrate with other software 2."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5089251)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

VR

Verified Reviewer

IT Infrastructure analyst

> "Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box integration..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4595262)

ML

Mike L.

Global Head of Product Development

> "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227)

MM

Mary M.

Business Development

> "integration with some social media like whatsapp is missing"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5049456)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

MS

Manmohan S.

Manager

> "The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4603124)

RD

Raymond D.

Client service Agent

> "Ever since I have started using Dynamic 365, this program has made my work has been easier to use and more time efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509336)

CW

Cavan W.

SDR Leader

> "Mostly ok, frustrating and hard to keep up to date."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6588751)

AS

Adefemi S.

Customer service representative

> "I like it’s an all round application that makes tasks easy."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6838572)

KP

Karen P.

Quality Engineer

> "Changes to the out the box version can be difficult to make"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6008735)

NR

Nilisha R.

Compensation specialist

> "Very easy to use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7100537)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

WL

Warren L.

General Manager

> "Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6687899)

DT

Doreen T.

Service Manager

> "Also, it is easy to get overwhelmed by all the options."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5084994)

LD

Linus D.

Marketing Director

> "Dynamics 365 has a significant customer support players, and this resolves challenges that occur."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366881)

IN

Isaiah N.

Digital sales manager

> "Its customer support is slow at times and one is forced to wait for long"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6009377)

TW

Toshia W.

Owner

> "It has a amazing support system build in."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6103696)

RC

Ryan C.

Operations Manager

> "Expensive but all good until there is an issue as customer support won't help"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6038713)

Mirza S.

Software Tester

> "I used it mostly for gathering user info and for managing tickets about production incidents, after taking a few days to get used to it, it was very helpful in my..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3526685)

JP

Jesus P.

IT MANAGER

> "Technical support was difficult and implementation was difficult"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#SoftwareAdvice___5048967)

AC

Anil C.

Educator

> "Provides personalized connected service and better support across channels. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4842375)

VR

Verified Reviewer

App integrations specialist

> "Poor support on mac."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6224751)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Amber M.

Owner

> "The option to create recurring invoices has been amazing, as well as the reports I can pull at the end of each year."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7117842)

EK

Emir K.

Principal

> "My customer paid through Wave by ACH/bank payment, and the funds were withdrawn from the customer, but Wave did not release the..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7175388)

Ron W.

Property Management, Development and Investment

> "Love the free version but it’s super basic and limited but upgrading to paid version is very expensive when using it for more than 1..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7057865)

KW

Kristyne W.

Travel Advisor

> "I tried to set up a way to send invoices and receive payments through Wave, but even after I was approved, they removed my access due..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7100967)

CB

Craig B.

Owner

> "Uptime and use are great - I have a few low volume clients and non-profits that cannot afford the other packages - now they are..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7146548)

ML

Melissa L.

Admin siding installer

> "A major pain point for users is the lack of robust, live customer support for free users, who are generally limited to an online help..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7032951)

JM

Jolly M.

Data Associate

> "Wave has the visibility and control needed across accounts payable, global payments, procurement and employee expenses to run..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6602890)

BT

Brianna T.

Editor

> "They messed up our tax reporting and left us with outstanding taxes due."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7163455)

KC

Kimberly C.

Administrative Consultant

> "I did like that there is a free option available. If you are just starting out as a new business owner and want to get your..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7070138)

EK

Emir K.

Principal

> "I would never use Wave again under any circumstances, and I strongly recommend that other businesses look for other invoicing and..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7175388)

MHE

Michael Herbert E.

Furniture Salesperson

> "It is like a piece of cake, the creation of invoices is very fast and the bank sync functionality works well to connect automatically..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6728053)

ZD

Zeah D.

CPA, Owner

> "The transaction screen and recording process with it listing everything in the main screen, is sometimes hard to track, especially if..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6626409)

Salina T.

Owner

> "It was very quick to connect my banking unlike with Quickbooks which took a couple of days, Wave only took a few minutes to verify my..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7180682)

EK

Emir K.

Principal

> "Based on my experience, I would not recommend Wave Payments to any business that depends on timely access to customer payments."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7175388)

PM

Pauline M.

Owner - Manager

> "The automation with sync banking and categorizing expenses and income is vey useful for identifying balancing books keeping your..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6863968)

AG

Ana G.

CEO

> "It can become cumbersome to manage service inventory, having to create new 'products' for each custom service to then sift through."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6665440)

PS

Perry S.

Property Manager

> "I'm able to use their free tier to reconcile my accounts, automatically import transactions, send professional invoices, and produce..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6562834)

VR

Verified Reviewer

Engineer

> "Payment processing fees are a bit high, and customer support is limited if you don't pay for a plan."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7076148)

FCY

Fu-Chieh Y.

Email Developer

> "I particularly appreciate the extensive customization options available for documents like invoices, allowing them to appear both..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6592682)

NC

Nilsa C.

Music Therapist, Owner

> "This slows me down when I'm invoicing or reconciling accounts."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7155987)

CB

Craig B.

Owner

> "Accounting software is free - great for small (micro) businesses just starting out or that only have low volume of transactions."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7146548)

NB

Nick B.

President

> "Excellent for almost two years until doing my taxes this year and lost the ability to export transactions without upgrading my plan."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7088399)

SA

Suman A.

Owner,Bookkeeper,TAxPreparer

> "Reliable and cost-effective for invoicing, expense tracking, and bank reconciliation."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7161951)

BT

Brianna T.

Editor

> "Wave underwent a merger/acquisition over the summer in 2025 that completely ruined their operations."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7163455)

JC

Josh C.

Co-Owner

> "The invoices and auto invoices work quite well and look nice and it is easy for my customers to pay."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7130051)

Ron W.

Property Management, Development and Investment

> "Lack of connectivity ability to import Banks & Credit Cards transctions"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7057865)

NC

Nilsa C.

Music Therapist, Owner

> "What I like most about wave is how it's helped me organize my sole-proprietor finances without costing me anything."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7155987)

PS

Perry S.

Property Manager

> "Second, I've encountered a rounding error within bills that has resulted in my Accounts Payable account being a few cents off even..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6562834)

AC

Aaron C.

Founder and CEO

> "It's easy to navigate and makes the quoting, invoicing, and payment processes very streamlined -- while accepting payments from all..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7030509)

KS

Kathryn S.

Coach and Consultant

> "Wave's integration with my bank has not always worked effectively, and that has caused some problems."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7102433)

CV

Criselen V.

Owner

> "It lets me save customer info and items with their price so that I can easily add it when making a new invoice."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6886239)

Ron W.

Property Management, Development and Investment

> "Poor Value for the money with paid version because each account requires additional pay subscription"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7057865)

TW

Tracey W.

Bookkeeper

> "I do bookkeeping services and this product works well with categorizing income and expenses to generate financials."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6666390)

CP

C P.

President

> "Ended up moving to another service because of poor support."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7121842)

JL

Joseph L.

Principal

> "Excellent in every way as I have used it for now 3 tax years without complaint from either myself or my accountant who works with..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7140679)

PS

Perry S.

Property Manager

> "Finally, most accountants and bookkeepers use QuickBooks and aren't familiar with Wave, so I don't recommend Wave for anyone with an..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6562834)

SJ

Sarah J.

Office Manager

> "I also love that you can individual turn on/off payments for each invoice and estimate."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7026186)

AR

Alec R.

Owner

> "Spent hundreds of $$ for multiple calls with a help pro who did the work and had me watch but never actually taught me how to do it..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6634637)

WEU

William E U.

Owner

> "I have generally had no issues with the program and when I did have one (the only one), the company support was able to resolve the..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7086796)

MC

Marie C.

Executive Director

> "Their Payments by Wave function does not always match the payment to the deposit properly."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6739424)

AG

Alessandro G.

Owner, Operator

> "Great for bookkeeping, invoicing, credit card payments, and payroll (before the change)."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6862751)

SC

Sean C.

Marketer

> "Some things are just weird, like when they hold the funds or do a review without explanation."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7042580)

BT

Brianna T.

Editor

> "Wave was a fine and affordable accounting and payroll service that was user-friendly and easy to navigate."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7163455)

AG

Aaron G.

Owner

> "However towards the end of 2024 the customer support has disappeared - no response on the live chat and no response via email."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6691975)

EO

Elvis O.

Audit Associate

> "The software is also easy to navigate, making accounting tasks like invoicing, tracking expenses, and managing payments relatively..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6599331)

Amanda J.

Owner

> "In the recent past, I've had issue with them processing tax payments on time, and their support has significantly decreased from the..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6782379)

WL

Whitney L.

Business Owner

> "I like the simplicity of the app and the ability to keep track of finances as well as accept ACH payments."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6574695)

ZM

Zina M.

Owner

> "As a result of that, they severely limited the features I could use on their product, which left me stranded and search of a new..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6169573)

Nathan H.

Treasurer

> "Wave is a very cheap way for solo entrepreneurs."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7123716)

Tim O.

Partner

> "Wave went silent for weeks, only resolve was to email the company and those went unanswered. "

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7108329)

CP

C P.

President

> "The invoicing and payment acceptance is good."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7121842)

HM

Heather M.

Therapist

> "Their AI tool is alright but makes mistakes. When you use their native Checkouts tool for collecting payments, they are categorized..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6467656)

SD

Sienna D.

Massage Therapist

> "It worked well for me for the couple years that I used it, but once they started charging for things I originally had access to, I..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6688373)

NB

Nick B.

President

> "I wouldn’t recommend Wave anymore unless you’re prepared to pay just to retrieve your own data."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7088399)

SK

Sheila K.

Admin

> "What I liked about wave the most would be the pricing, it seemed I could easily figure things out."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7154231)

AR

Austin R.

director

> "They lied and mislead people into believing their products work across all banks and they don't."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6786484)

PH

Paul H.

Owner, Electrician

> "It's very easily customizable with your logo and information, and the invoices look sharp, clean & professional, with multiple..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___5064893)

JM

Jolly M.

Data Associate

> "It is also disappointing that some banks are not fully implementable on the software."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6602890)

DO

Donald O.

Executive Technical Director

> "Wave has robust features that enables me to eradicate manual processes during data entry in various aspects such as bank..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6390842)

AF

Alice F.

Property Maintenance

> "Unfortunately we only use this app for invoicing and not expenses due to the fact that scanning receipts is not yet available in the..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___5039189)

Amber M.

Owner

> "The customer support has always been helpful when I've needed it."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7117842)

EK

Emir K.

Principal

> "This is unacceptable for a small business."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7175388)

Amber M.

Owner

> "It's super affordable and easy to implement, which was a great starting point when I launched my business!"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7117842)

BM

Brie M.

Operations Director

> "Not robust enough for complex accounting situations"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6624225)

DM

Dlkhosh M.

CEO

> "Has Unlimited invoicing with customizable templates and payment terms and dedicated invoicing mobile app."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6131062)

JO

John O.

Finance Officer

> "I do not experience challenges with Wave when running accounting projects."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6670711)

SK

Sheila K.

Admin

> "The free tools that wave offers is also a very good Plus."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7154231)

KC

Kelsey C.

Accountant

> "That there is no customer service phone number to talk to someone."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6724007)

JM

Jenna M.

Operations

> "Easy to use and pretty conperhensive for invoicing and tracking."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7113566)

NM

Noureddine M.

Logistic manager

> "for the option pay roll it's not available in Quebec"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6614845)

AG

Aaron G.

Owner

> "I have been using Wave since 2021 for multiple businesses, and I used to be a strong advocate for the software when talking to other..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6691975)

PS

Perry S.

Property Manager

> "I have encountered two notable bugs within their software."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6562834)

JC

Jamie C.

CEO

> "Wave provides a cost-effective and efficient platform that simplifies accounting."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6794390)

NK

Naveed K.

Managing Principal

> "Accounting was a problem."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7031220)

HG

Hylda G.

CEO

> "As a sole proprietor, I do like that it has a free option to keep my overhead costs manageable."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6581819)

DG

Dana G.

Brand Designer

> "Features on the free plan are extremely limited"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6698919)

SA

Suman A.

Owner,Bookkeeper,TAxPreparer

> "Great value for small businesses."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7161951)

HM

Heather M.

Therapist

> "The process for automatically categorizing payments and income doesn't work as smoothly as it could."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6467656)

AG

Annie G.

Sr. Accountant

> "The reporting and dashboard functionality is easy to generate and great to track cash flow."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7019878)

HM

HELENA M.

Owner

> "Payables and receivables are regularly be out of balance because of rounding issues due to percentages. "

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6009153)

VR

Verified Reviewer

Operation Control

> "I like how it is very user friendly interface. When I first starting learning my job, my trainer didn't have to teach me how to use..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6695057)

LE

Linden E.

Owner and Personal Trainer

> "It wasn’t intuitive either."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6467601)

VR

Verified Reviewer

Accounting clerk

> "The best part about wave is that it is very budget friendly and the user interface is very easy to use and navigate."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6865626)

KO

Kathleen O.

Owner

> "It lacked certain functionality that I needed for my business."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___4557707)

AT

Ali T.

Business Development Manager

> "The interface is clean and intuitive overall."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6832344)

EK

Emma K.

Office Manager

> "Its extremely annoying that there isn't an easier way to do this, like clicking a button in the website."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#SoftwareAdvice___3012652)

EE

Eric E.

IT Consultant

> "It's intuitive, simple, and reliable."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7052088)

Ansley S.

Owner

> "It was a bit overwhelming to start using since there is so much to navigate."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___2438807)

JR

Jodie R.

Bartender

> "I liked the fact that it was very easy to use and integrating with other programs was fairly simple."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___4773574)

JB

Jennifer B.

Mobile Notary

> "Lack of integrations, lack of customization options. "

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6378492)

FD

Faith D.

Consultant

> "It is easy to use and was easy to integrate with my business process."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___4914373)

Jonathan D.

CEO

> "The PayPal integration never truly worked, and it seems they have no plans to ever fix it."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___2938764)

VT

Veronica T.

CSC

> "The software is very easy to use and has multiple integrations which is nice if you navigate through a lot of different softwares."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___3444758)

CK

Chanel K.

owner

> "I did not give it time to go through and set up and get things going."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6035837)

CD

Chineke D.

Ceo

> "So I plunged out into the internet looking for the best software to integrate, and Wave caught my attention the most as compared to..."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___2915344)

NV

Natascia V.

Freelance Writer

> "It can be very difficult to figure out or explain to someone."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___4635711)

Amber M.

Owner

> "It's super affordable and easy to implement, which was a great starting point when I launched my business!"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7117842)

AG

Ana G.

CEO

> "It can become cumbersome to manage service inventory, having to create new 'products' for each custom service to then sift through."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6665440)

PP

Perla P.

CEO

> "I like how easy it is to use and be able to have everything you need in one place"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6693664)

CP

C P.

President

> "Ended up moving to another service because of poor support."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___7121842)

VR

Verified Reviewer

Owner

> "Once of the easiest programs, I honestly can't find anything to 'complain' about."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6644125)

KC

Kelsey C.

Accountant

> "That there is no customer service phone number to talk to someone."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6724007)

JrmC

Jérôme C.

Financial analyst

> "Very straight forward and easy to getting to know"

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#Capterra___6544165)

JC

John C.

Managing General Partner

> "Over $20K is sitting there, for services I have already rendered, and I cannot collect it."

[See full review](https://www.capterra.com/p/178021/Wave-Apps/#SoftwareAdvice___6199195)

[View Reviews](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

## User interface

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,858)

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

4.37 (1,730)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Dynamics 365

17/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

Wave

17/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/178021/Wave-Apps/#features)

### Recognition

No recognitions have been awarded to Dynamics 365

Wave is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wave

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

Wave

-   By Wave
-   Located in Canada
-   Founded in 2009

## Popular Comparisons

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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4.3

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4.4

4.1

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[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.37 (1,730)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

vs

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4.2

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4.5

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

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4.3

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4.4

4.1

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[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.37 (1,730)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

$19/month

Price

$0.29

4.2

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178021-207944/Wave-Apps-vs-PayPal)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$50/month

Price

$14/month

4.3

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365)

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.37 (1,730)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

vs

[Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/)

$19/month

Price

€0.01/month

4.2

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/178021-268623/Wave-Apps-vs-Abby)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

$50/month

Price

$31.1/month

4.3

Features

4.2

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365)

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.37 (1,730)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

vs

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$19/month

Price

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4.2

Features

4.3

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-178021/Xero-vs-Wave-Apps)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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$50/month

Price

$7/year

4.3

Features

4.5

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM)

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.37 (1,730)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

vs

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Price

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4.2

Features

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4.5

Ease of Use

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$50/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.1

Ease of Use

4.0

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[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.37 (1,730)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

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Price

Contact vendor for pricing

4.2

Features

4.2

4.5

Ease of Use

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