# Compare Dynamics 365 vs Focus X 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dynamics 365 and Focus X based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157279-178344/Dynamics-365-vs-Focus-X

---

# Dynamics 365 vs Focus X Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dynamics 365Focus X2/4 selected

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,810)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[Focus X](https://www.capterra.com/p/178344/Focus-X/)[3.7 (102)](https://www.capterra.com/p/178344/Focus-X/reviews/)

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,810)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,810 reviews](#user-reviews)

Positive

5,128

Neutral

547

Negative

135

[## Focus X](https://www.capterra.com/p/178344/Focus-X/)[3.7 (102)](https://www.capterra.com/p/178344/Focus-X/reviews/)

Starting Price

$60.00/month

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.8

Customer Service

3.2

Reviews Sentiment

Based on [102 reviews](#user-reviews)

Positive

65

Neutral

21

Negative

16

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## Summary

* * *

Key features rated by users

Features selected based on 5,874 reviews from financial reporting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Accounting

4.1

Income & Balance Sheet

4.5

Profit/Loss Statement

4.5

Reporting/Analytics

4.4

Bank Reconciliation

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Accounting

NA

Income & Balance Sheet

4.3

Profit/Loss Statement

3.0

Reporting/Analytics

3.6

Bank Reconciliation

NA

User satisfaction

User satisfaction

4.4

User reviews[5,810](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

3.7

User reviews[102](https://www.capterra.com/p/178344/Focus-X/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.5

Customer support

3.2

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$60Per Month

-   Free version
-   Free trial

Best for

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

Best for

Focus X serves to small, medium and enterprise level customers with equal ease and flexibility across multiple industry verticals

## User reviews

Pros & cons

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

EL

Evan L.

Regional Business Manager

> "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

MG

MARIE G.

Accountant

> "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481)

DH

Daniel H.

Developer

> "Gives a unified and familiar look and feel for all users which aids in the overall adoption of the product as you begin to add on modules or customization an existing one"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6779808)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

Matt S.

Activation Manager

> "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

DT

Dolores T.

Teacher

> "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

Gary F.

Owner

> "The seamless integration with other Microsoft applications and the ability to customize modules based on our specific requirements have enabled us to enhance productivity..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6287433)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

EM

Ezekiel M.

Systems Engineer

> "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953)

VR

Verified Reviewer

Marketing Manager CRM

> "It can be hard to finetune to specific needs and existing things require rework to business special needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571)

VR

Verified Reviewer

Power platform developer

> "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

AV

Arihant V.

Senior Finance Executive

> "When they have to wait for a live representative, some consumers become disinterested in the product; worse, it's their only choice."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6293498)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

MM

Musa M.

Software Developer

> "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

DM

Deep M.

Owner

> "The customizable dashboards and robust reporting tools provide valuable insights, facilitating data-driven decision-making for improved performance and growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6290008)

PG

Phani G.

accounts manager

> "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

Mary E P.

Assistant Project Manage

> "The powerful CRM execution has enabled management and access to customer history and needs for better understanding and data management. And being specific about my..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6274945)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

SA

Steven A.

Multimedia Specialist

> "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

IS

Intiaj S.

Owner

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800)

JA

Jaime A.

Owner

> "I am a very small oen employee business and the cost is too much for me at the moment"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

RA

Rizwan A.

Development Manager

> "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212)

SS

Sergio S.

Ports Operations Manager

> "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

AB

Aaron B.

Manufacturing Engineer

> "I have not migrate into new outlook because of this."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

KC

Kajo C.

Ecom Exec

> "The learning curve is steep, especially if you aren't used to MS way of doing things."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828)

Hicham M.

Freelance Character Designer

> "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765)

Lindsey Raye P.

Marketing Automation Specialist

> "The leads and contacts or opportunities are hard to connect"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6296022)

BJC

Barbara Jessica C.

Marketer

> "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524)

MG

MARIE G.

Accountant

> "Very antiquated bank reconciliations and reporting."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

VR

Verified Reviewer

Analyst

> "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

RK

Ritesh K.

freelancer

> "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779)

JcN

John christian N.

Sales Executive Representative

> "Complexity of the system can be a bit overwhelming and time-consuming that ends up recruiting additional team to our organization just to focus more on ERP side."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4733043)

Eric T.

Manager, Project Management Office

> "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353)

VR

Verified Reviewer

Health care administrator

> "Implementation could be complex without proper training and learning."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952)

CD

Christian D.

Manager

> "I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

SE

Santiago E.

Coordinador de bodega

> "I consider the cost of one professional license is a bit expensive"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023)

VR

Verified Reviewer

DMV clerk

> "As a cloud based solution, I enjoy how you are able to organize and manage different business and customer relations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6844346)

RM

Rodney M.

Kitchen and appliances installation

> "The outlook email , is very annoying, you never see when arrived the email"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6474055)

Eric T.

Manager, Project Management Office

> "This is a huge time saver for administrators when working with large pipelines of projects."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353)

SM

Seriana M.

Estimator

> "There are long lag times and the processing times can take a while and sometimes there is a disconnect and the process has to be restarted"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4974298)

Junaid E.

National IT Manager

> "Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

RG

Rne G.

Sales

> "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

VR

Verified Reviewer

Content Writer

> "As a person responsible for managing content and digital marketing operations, the CRM provides a good platform..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___7111904)

AJR

Alain Jove R.

Consultant

> "Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3717304)

Vincent C.

Project Manager

> "Easy, modern ERP that unifies finance, inventory, HR and more in one place, gives real-time insights and..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___7089045)

VK

Vikrant K.

Accounts Manager

> "There is hardly attention to the after sales / setup services, the Dubai backend support is NIL and NO attention..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3863504)

Nagole S.

HR

> "The platform enables efficient candidate tracking, streamlined communication, and better coordination between..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___7122235)

AN

Anjum N.

Finance Manager

> "Managing sub-contractor's contracts, progress PPC's, Invoicing and credit notes and getting project wise reports..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2863909)

VR

Verified Reviewer

Content Writer

> "It actually made our job a little easier in many tasks, like coordinating internally, tracking communications..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___7111904)

MM

Madhura M.

Finance and Accounts Manager

> "They take days to respond and are not able to resolve problems remotely."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___4694696)

Nagole S.

HR

> "The collaborative environment between recruiters, hiring managers, and stakeholders stands out, making the..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___7122235)

CS

Cecille S.

SALES

> "We are using your system but It gives us headache because of the glitches"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3488515)

VR

Verified Reviewer

Content Writer

> "The interface is simple to use and provides good visibility on sales activities and the performance of the team."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___7111904)

MN

MUHAMMAD N.

ACCOUNTS MANAGER

> "interface/display looks is very poor, report presentation is very poor , no easy options for user to customize..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2834582)

Nagole S.

HR

> "What I liked most about Focus X is its structured and efficient approach to recruitment operations."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___7122235)

SS

Sudha S.

Chief Operating Officer

> "Data can easily be manipulated, replaced and deleted with no tracing available."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2857879)

MT

Marek T.

CEO

> "It helped me to streamline my business operations and improve efficiency across multiple departments."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___4785298)

AN

Anjum N.

Finance Manager

> "The people doesn't have full knowledge of the product and are not trained to take up queries from client."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2863909)

AJR

Alain Jove R.

Consultant

> "Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3717304)

MM

Madhura M.

Finance and Accounts Manager

> "Customer Support is the worst."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___4694696)

AJR

Alain Jove R.

Consultant

> "Like most innovations right now, this has helped it shortening the workload on tasks like this and management is..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3717304)

AK

Ali K.

Business Analystq

> "the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2526809)

DA

Doreen A.

Sales Manager

> "The software is easy to use without any struggle."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___6192129)

AN

Anjum N.

Finance Manager

> "Fixed Assets module is not taken care at all by Focus team."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2863909)

EA

Ejaz A.

Financial Controller

> "Overall, a good experience with Focus in development of internal needs and reports"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3827834)

AA

Ali A.

General Accountant

> "Very slow when processing huge volume of data"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2834407)

HRS

Hemanth R S.

EDP Incharge

> "Customized option and the best part is we can created any type report by report engine which make the work ease..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2517793)

JF

Johnson F.

Finance Manager

> "The online option is very difficult to operate than Desktop."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2851599)

OM

Omprakash M.

Director

> "implementation and report flexibility are the most important features of this software."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2850300)

AG

Anup G.

Owner

> "Software is good but support team is not enough to handle all clients"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2845068)

MV

MOHAMED V.

accounts manager

> "comparing to other software detailed reporting is good but summarized reporting is required. "

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2914510)

AA

Ali A.

General Accountant

> "A lot of bugs and errors"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2834407)

MM

Madhura M.

Finance and Accounts Manager

> "Overall a good and easy-to-learn software."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___4694696)

GM

Gautam M.

General Manager

> "Very difficult to integrate with the existing business"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2834457)

MAS

Muhammad Ahmad S.

Accountant

> "It is very easy to use and reporting is very easy from this software"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3708599)

NH

Naved H.

Procurement Asst.

> "The customer service is pathetic, You have to call the customer service many times for one issue and they don't..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2536858)

VK

Vikrant K.

Accounts Manager

> "Ease of use and very easy to add new features"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3863504)

SS

Sudha S.

Chief Operating Officer

> "Service was not provided at all."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2857879)

HM

Hasher M.

IT Administrator

> "Good back end support"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___3813314)

AB

Aqib B.

I.T Specialist

> "Price is too high, if compare with others."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2840068)

AN

Anjum N.

Finance Manager

> "Customization is one of the great thing i like the most."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2863909)

WH

Waseem H.

ACCOUNT MANAGER

> "BAD TEAM/UNTRAINED STAFF/no customer support"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2845149)

MB

Mustafa B.

Manager

> "best part is batch wise Inventory management and custom reports Excellent support service."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2526804)

MV

MOHAMED V.

accounts manager

> "technical problems in basic accounts, inventory, manufacturing, POS offline Sync"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2575143)

MZ

Mohammed Z.

System Administrator

> "as per software working fine, any time need support it will be delay the support. if support will be good..."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2659084)

SS

Sudha S.

Chief Operating Officer

> "We never got any support for concerned we raised."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2857879)

DR

Donna R.

Accounts Manager

> "Focus is an Awesome software with great flexibility"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2834563)

PA

Piyush A.

Director

> "The constant turnover @ Focus is causing big issues in items getting resolved."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2536815)

AN

Anjum N.

Finance Manager

> "Ease of use is another good feature."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2863909)

FA

Faissal A.

gm

> "Sometimes it's slow to response i guess due to internent"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2622983)

MA

MOHAMMAD A.

GENERAL ACCOUNTANT

> "FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING"

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2526972)

JPS

J P S.

Head - ERP & Systems

> "Delay in solving technical issue was worst."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2536966)

VV

Vineeth V.

ACCOUNTANT GENERAL

> "Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2550878)

NH

Naved H.

Procurement Asst.

> "The worst service."

[See full review](https://www.capterra.com/p/178344/Focus-X/#Capterra___2536858)

[View Reviews](https://www.capterra.com/p/178344/Focus-X/reviews/)

## User interface

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,810)

[Focus X](https://www.capterra.com/p/178344/Focus-X/)

3.71 (102)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting

150

Important

Activity Dashboard

120

Important

Dynamics 365

Top features

24/38

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Cash Management
-   Compliance Management
-   Consolidation/Roll-Up
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Data Visualization
-   Expense Tracking
-   Financial Analysis
-   For Investors & Traders
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Multi-Company
-   Multi-Currency
-   Profit/Loss Statement
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Receipt Management
-   Reporting/Analytics
-   Self-Service Reporting
-   Third-Party Integrations
-   "What If" Scenarios
-   Workflow Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

Focus X

15/38

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Cash Management
-   Compliance Management
-   Consolidation/Roll-Up
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Data Visualization
-   Expense Tracking
-   Financial Analysis
-   For Investors & Traders
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Multi-Company
-   Multi-Currency
-   Profit/Loss Statement
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Receipt Management
-   Reporting/Analytics
-   Self-Service Reporting
-   Third-Party Integrations
-   "What If" Scenarios
-   Workflow Management

[See all features](https://www.capterra.com/p/178344/Focus-X/#features)

### Recognition

No recognitions have been awarded to Dynamics 365

No recognitions have been awarded to Focus X

### Deployment & support

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Focus X

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

Focus X

-   By Focus SoftNet
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,810)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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[Focus X](https://www.capterra.com/p/178344/Focus-X/)[3.71 (102)](https://www.capterra.com/p/178344/Focus-X/reviews/)

vs

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Contact vendor for pricing

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Features

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,810)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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4.3

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4.4

4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[Focus X](https://www.capterra.com/p/178344/Focus-X/)[3.71 (102)](https://www.capterra.com/p/178344/Focus-X/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/)

$60/month

Price

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3.8

Features

4.2

3.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-178344/Odoo-vs-Focus-X)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,810)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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$50/month

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4.3

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-157279/Jobber-vs-Dynamics-365)

[Focus X](https://www.capterra.com/p/178344/Focus-X/)[3.71 (102)](https://www.capterra.com/p/178344/Focus-X/reviews/)

vs

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[4.35 (355)](https://www.capterra.com/p/152293/SAP-S-4HANA/reviews/)

$60/month

Price

Contact vendor for pricing

3.8

Features

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3.8

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152293-178344/SAP-S-4HANA-vs-Focus-X)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,810)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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$50/month

Price

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4.3

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-157279/monday-com-vs-Dynamics-365)

[Focus X](https://www.capterra.com/p/178344/Focus-X/)[3.71 (102)](https://www.capterra.com/p/178344/Focus-X/reviews/)

vs

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$60/month

Price

Contact vendor for pricing

3.8

Features

4.3

3.8

Ease of Use

3.9

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,810)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

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Features

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4.1

Ease of Use

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Features

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Ease of Use

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4.3

Features

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4.1

Ease of Use

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3.8

Features

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3.8

Ease of Use

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