Capterra Logo
Helping businesses choose better software since 1999

Dynamics 365 vs Influence: Which is a better fit?

Updated on December 9th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 14,230 reviews from CRM users.
% Fit
Missing features
Feature ratings
Contact Management
4.4
Sales Pipeline Management
4.4
Lead Management
4.4
Reminders
NA
Customizable Fields
NA
% Fit
Missing features
Feature ratings
Contact Management
NA
Sales Pipeline Management
NA
Lead Management
NA
Reminders
NA
Customizable Fields
NA
User satisfaction
4.4
User reviews5,773
Ease of use
4.1
Functionality
4.3
Value for money
4.1
Customer support
4.2
4.2
User reviews66
Ease of use
4.1
Functionality
4.0
Value for money
4.5
Customer support
4.4
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

Designed for bloggers and e-commerce businesses, it is a sales enablement platform helps analyze conversion rates of websites, monitor website view counters, track visitor activities, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-ff60a7d0-8421-4c70-7073-08db7e7d2253
Adoba Y
Product
4.0

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.

How Capterra sources reviews
View all video reviews
video-d0a0bbf7-3a4f-4be2-0b65-08d8811dc09f
Michael K
President
3.0

Michael: Hello, my name is Michael. I'm an owner of a digital marketing agency. I give Influence a three out of five. I was considering Proof as well as when I was considering Influence. I chose Influence because it seemed to be a similar product to Proof, and I came across a lifetime sale for the product. Integrating it into a WordPress website was fairly easy. I did run into some issues on integrating it into a big commerce site. However, while the company took three months to fix its big commerce integration, it is now completely fixed and functional. Influence has served well for a business that has straightforward leads in it effectively encourages people to reach other. When people reach out for a single simple call to action, more complex e-commerce purposes can be quite limited as it is tough to display individual e-commerce products.

How Capterra sources reviews
View all video reviews
User interface
157279 video thumbnail}
1 Video
180629 video thumbnail}
1 Video
157279
3 screenshots
180629
2 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Dynamics 365

Top Features
24/37
  • Alerts/Notifications
  • API
  • Customer Journey Mapping
  • Customizable Fields
  • Customizable Reports
  • Data Security
  • Drag & Drop
  • Lead Scoring
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Segmentation
  • Territory Management
  • Activity Dashboard
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Influence

6/37
Show CRM Software Features +
Dynamics 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Influence
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dynamics 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
Influence
  • By Influence
  • Located in India
  • Founded in 2018
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: